Brother International MFC-J430w Support Question
Brother International MFC-J430w Support Question
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Question posted by Dezzjul on October 1st, 2014
We Can Send A Fax But Not Receive One
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Current Answers
Answer #1: Posted by freginold on December 4th, 2014 5:52 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
There could be many things causing you to not be able to receive faxes. Here are some common reasons:
- The fax line may have gotten plugged into the wrong port
- The fax line may be disconnected, either from the machine or from the wall jack
- If it's only one sender you can't receive from, it may be a problem with their machine
- The machine may be out of paper, out of ink, or experiencing an error code
- There could be noise or static on the phone line
- Automatic reception may be turned off
- There could be a problem with the machine's fax board
- The fax line may have gotten plugged into the wrong port
- The fax line may be disconnected, either from the machine or from the wall jack
- If it's only one sender you can't receive from, it may be a problem with their machine
- The machine may be out of paper, out of ink, or experiencing an error code
- There could be noise or static on the phone line
- Automatic reception may be turned off
- There could be a problem with the machine's fax board
Related Brother International MFC-J430w Manual Pages
Users Manual - English - Page 20
...MFC-J425W, MFC-J430W and MFC-J435W have the same control panel keys.
8
7
1
1 Mode keys:
FAX
Lets you access FAX mode.
SCAN
Lets you access SCAN mode.
COPY
Lets you want to listen to make sure a fax...;
Black Start
Lets you start sending faxes or making copies in black & white.
Also lets you start sending faxes or making copies in the ControlCenter...
Users Manual - English - Page 51
... pause, but if your Fax Receive Code for people
sending manual faxes.
You may try omitting this message.
f Set the Receive Mode to answer calls.
The way you are using Distinctive Ring). e Set the TAD to
External TAD. (See Choose the correct Receive Mode uu page 28.)
37
Telephone services and external devices
Connections 6
The external TAD...
Users Manual - English - Page 53
...receive a voice call and the machine is in Fax/Tel mode, it is connected to the EXT. jack of the machine, you 're receiving a manual fax. jack of the machine, you can press Hook to send...calls during the Ring Delay. Telephone services and external devices
Using external and extension telephones
6
Using extension telephones
If you answer a fax call at an extension telephone, you can take ...
Users Manual - English - Page 79
...the printer is online.
(Windows® XP) Click Start and then Printers and Faxes. Right-click Brother MFC-XXXXX
(where XXXXX is your computer. (uuQuick Setup Guide)
Check that the machine...Printer Online. Right-click Brother MFC-XXXXX (where XXXXX is unchecked.
65 Select this option to enable the printer.
(Windows® 7)
Click
and then Devices and Printers.
Click Printer ...
Users Manual - English - Page 83
...your Brother machine to receive faxes. If your Brother machine shares the line with other telephones and you want it to receive the fax, then another device or subscriber service may... send you a test fax:
If you should select Fax Only mode. Check all incoming faxes, you subscribe to your location may be a problem with an external answering machine, you received the test fax ...
Users Manual - English - Page 84
.../ VoIP uu page 74.)
Sending Faxes
Difficulty Cannot send a fax. jack.
3 Set your telephone line. Easy Receive is plugged into the EXT.
Try sending the fax again. If the problem continues...faxes are blank. Suggestions
Check all line cord connections.
If you are having problems receiving faxes or voice messages, set up correctly. (See Connecting an external TAD (telephone answering device...
Users Manual - English - Page 85
...pressing Stop/Exit.
If the copy quality is more sensitive to all devices that send and receive information on an extension telephone, press your machine is common to ... create a problem sending or receiving faxes. jack), press Start to the machine.
Make sure the document is not skewed on a single line. Sending a fax call to receive the fax.
Suggestions
Try changing...
Advanced Users Manual - English - Page 42
...Brother machine rings (when the Receive Mode setting is a range of genuine consumables offered by sending and receiving fax machines while communicating information. Fax Receive Code Press this mode if you...the machine that are dialing using a telephone answering device (TAD). Fax Journal Lists information about the last 200 incoming and outgoing faxes. Pulse (Canada only) A form of Speed ...
Advanced Users Manual - English - Page 43
... code (# 5 1). You can connect an external telephone answering device or answering machine to the receiving fax machine.
Transmission Verification Report
A listing for easy dialing.
Ring ...You can send faxes in numerical order. User Settings A printed report that shows its B
date, time and number.
Station ID The stored information that shows the result of sending faxes over the ...
Network Users Manual - English - Page 6
....
Not available for DCP models. 2 Not available for MFC-J280W/J430W/J432W. 3 BRAdmin Professional 3 is available as a download from http://solutions.brother.com/. 4 Windows® 7 only. PC Fax Send 1 See Software User's Guide. BRAdmin Professional 3 3 ...® 2003/2008
r
r r
r
1 Black and White only. PC Fax Receive 1 See Software User's Guide. Remote Setup See Software User's Guide.
Network Users Manual - English - Page 58
... in Letter or A4 format and in E-mail messages as the transport mechanism. 6 Internet fax
6
IMPORTANT 6
Internet fax is not available for MFC-J280W/J430W/J432W/J625DW/J825DW/J835DW and DCP-J725DW/J925DW.
Documents are also able to send and receive fax documents using the Internet as attached TIFF-F files. This means that can generate and view...
Software Users Manual - English - Page 6
... member information...106 Deleting a member or group...106 Exporting the Address Book ...106 Importing to the Address Book ...107
PC-FAX receiving (For MFC-J625DW/J825DW/J835DW 109 Enabling the PC-FAX Receiving software on your machine 110 Running the PC-FAX Receiving software on your computer 111 Setting up your computer ...111 Configuring the Network PC...
Software Users Manual - English - Page 81
... Enabling the PC-FAX Receiving software on your machine. b Click Received PC-FAX. To view the data, click
(View).
The
received data will appear.
d If you must select the PC-FAX Receive option from your
machine uu page 110.)
3
a Select the PC-FAX tab. ControlCenter4
Viewing and printing received PC-FAX data (For MFC-J625DW/J825DW/J835DW)
3
The Received PC-FAX button lets...
Software Users Manual - English - Page 96
... data, click
(View).
b Click (Received PC-FAX). e Configure the print settings and then click
(Start Printing).
87
ControlCenter4
Viewing and printing received PC-FAX data (For MFC-J625DW/J825DW/J835DW)
3
The (Received PC-FAX) button lets you want to receive fax data from
the control panel menu of your Brother machine. (See Enabling the PC-FAX Receiving software on your machine.
Software Users Manual - English - Page 118
... Center (http://solutions.brother.com/)
• To use the PC-FAX Receive function, you must be sent to your faxes in its memory. Brother PC-FAX Software (MFC models only)
PC-FAX receiving (For MFC-J625DW/J825DW/J835DW)
5
The Brother PC-FAX Receive Software lets you view and store faxes on locally or network connected machines. It is protected by a firewall...
Software Users Manual - English - Page 119
... computer is sent to your computer name if connected on a network. For MFC-J625DW 5
a Press Menu. b Press a or b to choose Memory Receive.
f Press a or b to choose PC Fax Receive. e Press a or b to choose or your computer. For MFC-J825DW/J835DW
a Press Menu. e Press PC Fax Receive. g Press Backup Print:On or Backup Print:Off. g Press Backup Print...
Software Users Manual - English - Page 120
... it is .tif.
111
c In File Format, choose .tif or .max as the received document format. Running the PC-FAX Receiving software on your computer
Click Start, All Programs, Brother, MFC-XXXX, PC-FAX Receiving and Receive. The fax messages are saved. Brother PC-FAX Software (MFC models only)
Note
If you select Backup Print:On, the machine will print...
Software Users Manual - English - Page 121
Brother PC-FAX Software (MFC models only)
d To play wave files (.wav sound files) when receiving a fax, check Play wave file when receiving FAX,
and enter the path of the wave file. f If you start Windows®, check
Add to use the PC-FAX Receiving software over your network, see Configuring the Network
PC-FAX Receiving Settings uu page 113.
5
112...
Software Users Manual - English - Page 122
a In the PC-Fax Rx Setup dialog box, click Network Settings. Specify your machine by address Enter the ... You can specify the computer name that was registered to your machine.
Brother PC-FAX Software (MFC models only)
Configuring the Network PC-FAX Receiving Settings 5
The settings to send received faxes to your machine by name Enter the machine's node name in Display Your PC Name...
Software Users Manual - English - Page 123
...
once the received fax
a Double-click
to run ScanSoft™ PaperPort™12SE. For example 'Fax 2-20-2011 16:40:21.tif'.
114 Brother PC-FAX Software (MFC models only)
Viewing new PC-FAX messages 5
Each time your unread computer message will alternate between
and
. c Double-click any new faxes to has been viewed.
. b Open the Fax Received folder.
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