Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
Find answers below for this question about Brother International MFC-9970CDW.Need a Brother International MFC-9970CDW manual? We have 6 online manuals for this item!
Question posted by cbrotto on November 17th, 2015
I Am Getting A Mssage That Says 'the Paper Tray Cannot Be Detected. Re-install
I am getting a message that the paper tray cannot be detected. reinstall tray #1.The tray is in and the paper is loaded.Any ideas?
Current Answers
Answer #1: Posted by TechSupport101 on November 17th, 2015 8:29 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,315
Member since:
May 24th, 2013 Points: 12,171,315
Hi. Go here http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=mfc9970cdw_all&ftype3=1964&faqid=faq00002698_001 for assistance with the error message.
Related Brother International MFC-9970CDW Manual Pages
Software Users Manual - English - Page 15
If any other printer drivers are installed on your computer, choose Brother MFC-XXXX* as your printer
driver from the Print ...of paper and envelopes. (See the Basic User's Guide for information
about the Paper Tray and Recommended paper.)
2
a From your application, choose the Print command. Then adjust the print area by picking up paper from the paper
tray. The paper tray can choose the paper ...
Software Users Manual - English - Page 16
... duplex printing function. Make sure that there may wrinkle.
If paper is a paper jam, see Improving the print quality in the paper tray. Use regular paper or thin paper. Printing
Duplex printing 2
The supplied printer driver supports duplex printing. Remove the paper, straighten it pauses the computer printing operation, and then continues printing when...
Software Users Manual - English - Page 25
...order of the page number.
• Booklet
2
The machine prints on both sides of the paper automatically.
• Booklet (Manual)
The machine prints all the even numbered sides first. When... Divide into Sets is installed.
18
Then the printer driver will be printed. Paper Source 2
You can set , from the second page onwards.
1 Available if the optional tray is selected:
This option...
Software Users Manual - English - Page 35
.... Printing
Accessories tab 2
Note
To access the Accessories tab, see Accessing the printer driver settings on page 11.
2
You can define the paper size for each paper tray and auto detect the serial number in the Accessories tab as follows.
1
2 3 4
Available Options / Installed Options (1)
You can manually add and remove the options that are...
Software Users Manual - English - Page 36
... switch is off.
• The machine is in an error state.
• The machine is not connected to the machine correctly.
29 Printing
Auto Detect (4)
The Auto Detect function finds the currently installed optional devices and shows the available settings in a network shared environment.
• The cable is in
the printer driver.
Software Users Manual - English - Page 40
.... • Color Choose how to be
printed on one sheet of paper. Tray2 This setting will pull paper from Tray2. (Available if the optional tray is installed. Tray1 This setting will automatically pull paper from any paper source that has a paper size defined in the machine that matches your document. Auto Select This setting will automatically pull...
Software Users Manual - English - Page 134
...if the optional tray is detected, it prints in color. The finest print mode. If color is Off.
Use this feature. Recommended for printing Photo or Gray Scale images.
Paper Source You can ... settings.
• Normal (600 600 dpi)
600 dpi class. If no color content is installed.
Reverse Print (Mac OS X 10.4.11) Check Reverse Print to reverse the data from a...
Network Users Manual - English - Page 4
...installer application
(For MFC-9560CDW)
26
Before configuring the wireless settings 26 Configure the wireless settings...26
5 Control panel setup
31
Network menu...31 TCP/IP ...31 Ethernet (wired network only)...34 Status (For DCP-9055CDN, MFC-9460CDN and MFC-9465CDN)/Wired Status (For MFC...(web browser)...53
Error Detection Setting ...55 Understanding Error Messages...56 Using Store Print ...
Network Users Manual - English - Page 28
... status report.
Press OK. (For information how to type text, see Wireless configuration using the Brother installer application (For MFC-9560CDW) on the printed report and refer to step s. Press OK.
The machine will print your device, please choose Start Here OSX from the CD-ROM menu.
(Macintosh)
You have completed the wireless...
Network Users Manual - English - Page 31
... using the Brother installer application (For MFC-9560CDW) 4
Before configuring the wireless settings 4
IMPORTANT
• The following instructions will install your Brother machine ... such as SSID, authentication and encryption of the machine, you are using the Brother
installer application found on all the current settings such as your home environment, record your wireless ...
Network Users Manual - English - Page 32
Wireless configuration using the Brother installer application (For MFC-9560CDW)
For an enterprise wireless network configuration 4
If you are configuring your machine for an IEEE 802.1x supported wireless network, record your Authentication method, ...
Network Users Manual - English - Page 33
For installing the certificate, see Using Certificates for device security on page 69.
• If you verify your CD-ROM drive.
4
...TLS Authentication, you must install the Client Certificate before you start configuration. Note • If the window does not appear, use Windows® Explorer to use. Wireless configuration using the Brother installer application (For MFC-9560CDW)
Note
•...
Network Users Manual - English - Page 34
... Double-click the Utilities icon. 3 Double-click the Wireless Device Setup Wizard. When you choose No, you have the ability ...Note For Ad-hoc setup users:
• If a message to restart your computer appears after the wireless settings have ... wireless machine on the list. Wireless configuration using the Brother installer application (For MFC-9560CDW)
(Macintosh) 4
1 Double-click the MFL-Pro Suite...
Network Users Manual - English - Page 35
Wireless configuration using the Brother installer application (For MFC-9560CDW)
(Windows® XP SP2)
1 Click Start and then Control Panel.
2 Click the...instructions to change from the CD-ROM menu.
30 If you would like to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from
0.0.0.0 to the 169.254.x.x IP address to be shown on...
Network Users Manual - English - Page 71
...see Using Certificates for device security on page 69.)
IEEE 802.1x authentication configuration using Web Based Management, follow the instructions. For installing the certificate, see ... setup wizard from the control panel (For details, see Wireless configuration using the Brother installer application (For MFC-9560CDW) on page 69.
• Before you verify the Server Certificate, you are...
Users Manual - English - Page 11
... 6
LCD Touchscreen 8 Basic Operations 9
2 Loading paper
10
Loading paper and print media 10 Loading paper in the standard paper tray 10 Loading paper in the multi-purpose tray (MP tray 12 Unscannable and unprintable areas 17
Paper settings...18 Paper Size and Type 18 Tray Use in copy mode 19 Tray Use in fax mode 19 Tray Use in print mode 20
Acceptable paper and other print media...
Users Manual - English - Page 114
... need to be canceled. The room temperature is not installed properly. Do one of the machine.
The paper tray indicated on the Re-install the paper tray that is restricted by Secure Contact your administrator to operate. Error Message Jam Tray 1 Jam Tray 2 Limit Exceeded Low Temperature No Belt Unit No Paper
No Permission
No Response/Busy No Toner No...
Users Manual - English - Page 139
...paper, load a new stack of paper into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that MP tray is chosen in the printer driver.
Fan the paper well and put it back into the paper tray.
If there is paper in the paper tray...LCD shows No Paper or a Paper Jam message. There is helpful to remove the paper, turn
B
...
Users Manual - English - Page 155
...
T1>T2>MP*
(Tray#2 or T2 appears only if you installed the optional paper tray.)
Tray#1 Only
Tray#2 Only
MP Only MP>T1>T2*
T1>T2>MP
(Tray#2 or T2 appears only if you installed the optional paper tray.)
Tray#1 Only
Tray#2 Only
MP Only
Tray Use:Print -
C
139 T1>T2>MP
(Tray#2 or T2 appears only if you installed the optional paper tray.)
1 See Advanced User...
Advanced Users Manual - English - Page 34
4 Receiving a fax
4
Remote Fax Options (black & white only)
4
Remote Fax Options are away from the machine.
Put some paper in the paper tray. (See Loading paper and print media in the memory until you find the fax number or E-mail address you want your received faxes to use only one of ...
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