Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
Find answers below for this question about Brother International MFC-9970CDW.Need a Brother International MFC-9970CDW manual? We have 6 online manuals for this item!
Question posted by johnwatters on November 29th, 2011
Printer Offline
Model MFC9970CDW stopped printing - error "Printer offline". I can't get it online!
Current Answers
Related Brother International MFC-9970CDW Manual Pages
Software Users Manual - English - Page 6
... into your Macintosh 152 Scanning a duplex (two sided) document (For MFC-9560CDW 152 Pre-Scanning an image ...153 Settings in the Scanner window... X 10.6.x 157 Using Image Capture...157 Scanning directly from the "Print & Fax" section 160
Using Presto! PageManager...163 Features ...163 System... / PC-FAX ...182 DEVICE SETTINGS ...184
Remote Setup...185 Quick-Dial ...186 Status Monitor ...186
11...
Software Users Manual - English - Page 15
... on your computer, choose Brother MFC-XXXX* as your printer
driver from the Print or Print Settings menu in your software application, and then click OK to the machine and the Data LED will blink. If your application software does not support your model name.)
Note (Macintosh) See Features in the printer driver (Macintosh) on page...
Software Users Manual - English - Page 18
... the
button, Control Panel, Hardware and Sound, and then Printers.
(For Windows® 7)
Click the
button and Devices and Printers.
2
2
b Right-click the Brother MFC-XXXX Printer icon (where XXXX is your
operating system. • To access the printer driver settings, see the Help text in the printer driver. Features in this section are from Windows®...
Software Users Manual - English - Page 39
... that page 1 is on your PC may vary depending on the bottom of the stack.
32
Printing
Features in the BR-Script 3 printer driver (PostScript® 3™ language emulation)
2
Note
2
The screens in the General tab of the Brother MFC-XXXX BR-Script3 Properties dialog box.
Layout tab You can access the...
Software Users Manual - English - Page 45
... Supplies Web site. button. Printing
Status Monitor 2
The Status Monitor utility is a configurable software tool for more information on Brother genuine supplies. Click Visit the Genuine Supplies website button for monitoring the status of error messages such as paper empty or paper jam.
2
You can check the device status at anytime by double...
Software Users Manual - English - Page 208
...
(Windows® XP) Right-click the Scanner Device icon and choose Properties. a (Windows® 2000)
Click... (Windows® XP) Click the start button, Control Panel, Printers and Other Hardware, then Scanners and Cameras (or Control Panel, ...
(Windows® 7)
Click the
button, All Programs, Brother, MFC-xxxx LAN, Scanner Settings, then Scanners
and Cameras.
The Network Scanner...
Network Users Manual - English - Page 29
...If your WLAN access point/router supports Wi-Fi Protected Setup (PIN Method), you can install the printer driver after the wireless configuration by the Wi-Fi Alliance®. a Press Menu, 7, 2, 4... point/router for a wireless network (For MFC-9560CDW)
Using the PIN Method of the connection methods
developed by
following the on the brand of the device that is on -screen instructions.
1 The...
Network Users Manual - English - Page 30
... machine's wireless status report. Configuring your machine for a wireless network (For MFC-9560CDW)
1 (Windows Vista®)
Click the button and then Network. (Windows® 7)
Click the button and then Devices and Printers.
2 (Windows Vista®)
Click Add a wireless device.
(Windows® 7)
3
Click Add a device.
3 Choose your machine and click Next.
4 Input the PIN which the...
Network Users Manual - English - Page 35
...to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from
0.0.0.0 to ...Network Connection status.
Wireless configuration using the Brother installer application (For MFC-9560CDW)
(Windows® XP SP2)
1 Click Start and then...
Networks.
5 You can see the SSID of the wireless printer in the menu bar.
2 Select SETUP from the pop-up...
Network Users Manual - English - Page 89
... Panel, Hardware and Sound and then Printers. (Windows® 7)
, Control Panel, Devices and Printers and then Printers and
Faxes.
8
Are you choose to accept the security alert dialog, the firewall function of above, however the Brother machine does not print/scan.
Interface Solution
wired/
If the failed printing job is not found on the network...
Users Manual - English - Page 2
... product and special
offers. If you need to call Customer Service
Please complete the following information for future reference: Model Number: MFC-9970CDW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is online at
http://www.brother.com/registration/
By registering your receipt; may serve as confirmation of the purchase...
Users Manual - English - Page 9
... or oil bottles on applicable models) during shipping and will void...out of the Laser Printer/MFC/Fax machine to Province. BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / ...Printer/MFC/Fax machine shall be serviced on-site.
This limited Warranty does not include cleaning, consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing units, print...
Users Manual - English - Page 113
...You cannot change the Receive Mode from the control panel or printer driver, the machine has stopped printing when it on page 114.)
Jam Inside
The paper is jammed... inside the (See Paper is too hot.
Although the size of paper in the paper tray matches the paper size that was too long. Troubleshooting
Error...
Users Manual - English - Page 137
... Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.
(Windows® 2000) Click the Start button and choose Settings and then Printers. Make sure that Use Printer Offline is printed.
Adjust the top and bottom margins in your application to make sure it is not recognizing the machine's input buffer's full signal. B
The machine prints unexpectedly...
Users Manual - English - Page 138
...source.
Contact your administrator to display the Direct Print menu. The machine does not print from the memory it may produce an incomplete printout.
Scanning difficulties
Difficulties TWAIN errors appear while scanning. Try increasing the scanning ... reaches the end of the paper even though the printer driver setting is not printing or has stopped printing. Cannot scan.
Advanced Users Manual - English - Page 1
ADVANCED USER'S GUIDE
MFC-9970CDW
Version 0 USA/CAN
Advanced Users Manual - English - Page 100
..., and it can hold up to maximum of plain paper. The machine has one SO-DIMM (Small Outline Dual In-line Memory Module). Memory board B
MFC-9970CDW has 256 MB of 20 lb (80 g/m2) paper.
In general, the SO-DIMM must have supplied with the machine. • For more information, call...
Quick Setup Guide - English - Page 1
Quick Setup Guide
Start Here
MFC-9970CDW
Please read this Quick Setup Guide for the correct setup and installation. WARNING CAUTION
WARNING indicates a potentially hazardous situation which , if not avoided, may result ...
Quick Setup Guide - English - Page 23
...devices as well as interference from these factors, wireless may want to consider choosing wired Ethernet for a faster data transfer or USB for the fastest throughput speed.
• Although the Brother MFC-9970CDW...the network access point/router as possible with normal everyday document printing, place the Brother machine as multi-page documents with your machine, press MENU...
Quick Setup Guide - English - Page 32
...error message appears during the installation.
Please allow or permit the window to continue.
• XML Paper Specification Printer Driver The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista® and Windows® 7 when printing.../Brother/MFC-XXXX LAN (where MFC-XXXX is your model name).... settings fail, the Wireless
Device Setup Wizard screen appears. ...
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