Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by billkellner on June 30th, 2015
Having Toner Leaking As The Cartridge Nears The End Of Life, What Is The Cause
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Current Answers
Answer #1: Posted by freginold on June 30th, 2015 12:48 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hello, it could be a seal broken or worn somewhere. Verify which unit is leaking (probably either one of the toner cartridges or drum units) and replace that unit.
For help identifying and removing the units, you can download the user guide here.
For help identifying and removing the units, you can download the user guide here.
Related Brother International MFC-9970CDW Manual Pages
Software Users Manual - English - Page 21
... If no color content is detected, it prints in the Mono mode, as long as black toner is detected, it prints in normal mode, processing time / data transfer time and printing time ... be made from a combination of colors). • If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the
print job cannot be longer. If color is available.
14...
Software Users Manual - English - Page 43
...prints in monochrome.
• Color
The device will not adjust the color.
Improve Gray Color You can conserve toner use with this feature. When you want... to On, print appears lighter. Printing
Job Name
Choose the Job name from a combination of colors).
• If either the Cyan, Magenta or Yellow toner reaches the end of its life...
Software Users Manual - English - Page 134
... if the optional tray is detected, it prints in the Mono mode, as long as black toner is much larger than color mode. Recommended for printing Photo or Gray Scale images.
... data from a combination of colors).
• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the print job cannot be longer.
Color /...
Software Users Manual - English - Page 143
... be made from a combination of colors).
• If either the Cyan, Magenta or Yellow toner reaches the end of gray. Note
• Sometimes a document can contain color information even if it prints in 256 levels of its life while printing a color document, the print job cannot be completed. You can choose to be...
Software Users Manual - English - Page 147
...actually be made from a combination of colors).
• If either the Cyan, Magenta or Yellow toner reaches the end of gray.
8
Color Mode
You can contain color information even if it prints in ... Color pop-up menu. If color is detected, it prints in 256 levels of its life while printing a color document, the print job cannot be monochrome (for color.
Note •...
Users Manual - English - Page 5
...)
LX4383002 (French for Canada)
Quick Setup Guide
LX4385001 (English for USA and Canada)
LX4385002 (French for Canada)
1 Letter or A4 size single-sided pages. 2 Approx. cartridge yield is declared in accordance with ISO/IEC 19798. 3 Standard toner cartridge 4 High capacity toner cartridge 5 1 page per job. 6 Drum life is approximate and may vary by type of use.
Users Manual - English - Page 7
... you are not limited to Toner Cartridges,
Drum Unit, Belt Unit, and Waste Toner
Box.
Except as... packaging); 3 Damage caused by this Product has been altered or modified in any way (including but used with a rated life; 5 Problems arising...; This limited warranty ("warranty") is given
only to the original end-user/retail purchaser (referred to in this warranty as "Original Purchaser...
Users Manual - English - Page 9
... limitation, toner cartridges and drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident...cause severe damage to the Laser Printer/MFC/Fax machine and will be provided if requested by the end user/purchaser of the possibility of such damages.
BROTHER LASER PRINTER / MULTIFUNCTION...
Users Manual - English - Page 76
... page 82. These messages provide advanced warnings to buy spare consumable items before they reach the end of their life. Order No.
BU-300CL
Waste toner box See Replacing the waste toner box on page 64.
Toner cartridge See Replacing a Toner cartridge on page 88. TN-310BK, TN-315BK, TN-310C, TN-315C, TN-310M, TN-315M, TN...
Users Manual - English - Page 77
.... TN-310BK 3, TN-315BK 4, TN-310C 3, TN-315C 4, TN-310M 3, TN-315M 4, TN-310Y 3, TN-315Y 4
WT-300CL
A
61
Consumable item to replace
Toner cartridge
X = Black, Cyan, Magenta, Yellow
WT Box End Soon Waste toner box
Approximate life
2,500 pages 1 2 3 6,000 pages 1 2 4 1,500 pages 1 2 3 3,500 pages 1 2 4 50,000 pages 1
How to replace See page 64...
Users Manual - English - Page 78
...-310M 5, TN-315M 6, TN-310Y 5, TN-315Y 6
DR-310CL
See page 82.
cartridge yield is declared in accordance with ISO/IEC 19798. 3 1 page per job. 4 Drum life is approximate and may vary by type of use. 5 Standard toner cartridge 6 High capacity toner cartridge
62 WT-300CL
Call your dealer or Brother Customer Service for a replacement paper...
Users Manual - English - Page 80
... Service.
• We recommend that you replace the toner cartridge.
When a toner cartridge is near the end of toner cartridges, see the Toner Low warning.
• To ensure high quality printing, we recommend that you clean the machine when you use only Genuine Brother Brand toner cartridges.
Replacing a Toner cartridge A
Order No. of its life (Cyan, Magenta, Yellow or Black).
Users Manual - English - Page 84
... several times to any problem that is left unpacked for a long time, the toner life will be damaged.
• Brother strongly recommends that you continue to the machine and/or may cause damage to use of unauthorized third party toner and/or cartridges. Gently
shake it in unsatisfactory print quality. To protect your machine.
Our...
Users Manual - English - Page 91
.... We recommend a genuine Brother drum unit be printed by the use only genuine Brother toner.
Warranty coverage does not apply to problems caused by your drum will be installed at the end of pages that determine the
actual drum life, such as the temperature, humidity, type of paper, type of a non-Brother drum unit...
Users Manual - English - Page 104
... it to get a Replace WT Box message. Be careful not to replace the waste toner box:
WARNING
DO NOT put the waste toner box into your eyes.
a Make sure that the machine is near the end of its life. Replacing the waste toner box
A
Order No. Replace WT Box A
When the Replace WT Box message appears...
Users Manual - English - Page 111
...Cartridge Error
Put the Black (K)
Toner Cartridge back in. 1
The toner cartridge is not installed properly.
1 The toner cartridge color with the problem is restricted by yourself. You can correct most common error and maintenance messages are shown below.
Error Message
Cause...routine maintenance and shows the appropriate message. Reinsert the device and try it on again.
Put in...
Users Manual - English - Page 117
...
Cause
Action
Replace Parts PF Kit 1 PF Kit 2 PF Kit MP
It is near the end of its life.... set the "Paper Size" (MENU, General
Setup, Tray Setting).
(See Paper Size and Type on page 88.)
Scan Unable XX
The machine has a mechanical problem.
Turn off the power switch and then turn it to the Face down output tray. Toner Low
The toner cartridge...
Users Manual - English - Page 118
Action Remove the USB Flash memory drive from the USB direct interface. Error Message Unusable Device
WT Box End Soon
Cause
An incompatible or defective device has been connected to the USB direct interface. Buy a new waste toner box before you get a Replace WT Box message.
102 The waste toner box is near the end of its life.
Users Manual - English - Page 137
...Click the Start button and Devices and Printers. Make sure ...Cyan, Magenta or Yellow toner reaches the end of the Advanced User's ...life while
printing a color document, the print job cannot be completed. Suggestions
Black vertical lines on copies are typically caused...MFC-XXXX Printer. The machine prints the first couple of the page. See Basic tab in copies. Make sure that the toner cartridge...
Users Manual - English - Page 145
... print quality problem. (See
Choosing a location in the Safety and Legal Booklet.)
Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on page 64.)
To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. abcdefghijklmnopqrstuvwxyz.
Identify...
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