Brother International MFC-9320CW Support Question
Brother International MFC-9320CW Support Question
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Question posted by Munevvill on May 9th, 2014
Using Windows 7 Brother Mfc 9320cw Won't Scan
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Current Answers
Answer #1: Posted by freginold on May 10th, 2014 5:28 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Hi, that models does support Windows 7 (you can see the list here) so maybe you just need an updated driver or updated firmware. You can see all of the available downloads here:
http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfc9320cw_all
http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfc9320cw_all
Related Brother International MFC-9320CW Manual Pages
Users Manual - English - Page 4
... for USA and Canada) LS8239002 (French for Canada) (MFC-9120CN) LS8243001 (English for USA and Canada) (MFC-9320CW) LS8279001 (English for USA and Canada) (MFC-9120CN) LS8243002 (French for Canada) (MFC-9320CW) LS8279002 (French for purchase.)
Note
In Canada, only Visa and MasterCard are available at most Brother retailers. In USA:
1-877-552-MALL (1-877-552-6255...
Users Manual - English - Page 19
...; into your language.
When you can view or download the PDF documents. (Internet access and PDF Reader software are ready to use Windows® Explorer to Brother, MFC-XXXX (where XXXX is recommended for viewing on your model name) from the root directory of Fax, Printer, Scanner, PC Fax and Network.
General information
c ...
Users Manual - English - Page 122
... using the HTML User's Guide. These guides have not installed the software, see Viewing documentation (Windows®) on the manual you want (SOFTWARE
USER'S GUIDE or NETWORK USER'S GUIDE) in HTML format.
106
b Click on page 3.
c Double-click your computer „ Network Faxing „ Network Printing „ Network Scanning „ Wireless Network Users
(MFC-9320CW...
Users Manual - English - Page 144
... page 24.)
Printing difficulties
Difficulties No printout. Right-click
Brother MFC-XXXX Printer.
Make sure that Use Printer Offline is unchecked. The machine prints unexpectedly or it prints garbage.
„ (For MFC-9320CW only) Contact your administrator to make a copy. Make sure that Use Printer Offline is unchecked. (Windows® 2000)
Click the Start button and choose...
Users Manual - English - Page 244
...™ Processor
128 MB 512 MB
256 MB 1 GB
80 MB
400 MB
Printing, PC Fax Send 4, Scanning
USB,
10/100 Base Tx (Ethernet),
Wireless 802.11 b/g 6
1 Internet Explorer® 5.5 or greater.... or higher for Windows® 2000 and SP2 or higher for Windows® XP. 6 MFC-9320CW only 7 For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
228
Software Users Manual - English - Page 8
...183
12 Network Scanning
184
Before using Network Scanning ...184 Network license ...184 Configuring Network Scanning (For Windows 185 Configuring Network Scanning (For Macintosh 188
Using the Scan key...189 Scan to E-mail ...189 Scan to Image ...190 Scan to OCR ...191 Scan to File...192 Scan to FTP (MFC-9120CN and MFC-9320CW only 193 Scan to Network (MFC-9120CN and MFC-9320CW only 196 How...
Software Users Manual - English - Page 51
..., you need to use the scanner glass. (See Pre-Scanning to crop a portion you want to scan and then crop a portion of the screen.
Note Choose WIA: Brother MFC-XXXX or WIA: Brother MFC-XXXX LAN. Scanning
Scanning a document using the WIA driver (Windows® XP/Windows Vista®)
2
2 WIA compliant
2
For Windows® XP/Windows Vista® you can choose Windows® Image Acquisition...
Software Users Manual - English - Page 90
... your PC and displayed on your PC screen. Click the Start button, All Programs, Brother, MFC-XXXX (or MFC-XXXX LAN) and Remote Setup.
4
Note • If your password.
• The default password is "access". 4 Remote Setup (MFC-9120CN and MFC-9320CW only) 4
Remote Setup 4
The Remote Setup program lets you start this password. (See the...
Software Users Manual - English - Page 92
... into the user interface. 5 Brother PC-FAX Software (MFC-9120CN and MFC-9320CW only) 5
PC-FAX sending 5
The Brother PC-FAX feature lets you to use the Address Book Search feature to... Programs, Brother, MFC-XXXX (or MFC-XXXX LAN), PC-FAX Sending,
then PC-FAX Setup.
Setting up the receiving parties as a PC-FAX using Windows® 2000 Professional, Windows® XP and Windows Vista®...
Network Users Manual - English - Page 31
... and displayed on your desktop, Library, Printers,
Brother, then Utilities.
e You can now change the print server settings. Using other methods to set the IP address (for ...your machine for a network
Using Remote Setup to change the print server settings (Not available for Windows Server® 2003/2008)
(For MFC-9120CN and MFC-9320CW) 2
Remote Setup for Windows®
2
2
The...
Network Users Manual - English - Page 32
... choosing wired Ethernet for a faster data transfer, or USB for the fastest throughput speed.
• Although the Brother MFC-9320CW can be used in Network printing from Windows®: basic TCP/IP Peer-to-Peer printing on page 125 or Network printing from other electronic devices can affect the data transfer speed of documents and applications.
Network Users Manual - English - Page 33
... reach your device.
„ Channels
Wireless networks use some of the main terms and concepts of channels available are configuring your Brother wireless device, it will access the wireless network. Each wireless channel is close enough for WPA-PSK and WPA2-PSK (WPA-Personal).
22 Configuring your machine for a wireless network (For MFC-9320CW)
Wireless network...
Network Users Manual - English - Page 51
.... This key is a 64-bit or 128-bit value that you are using the Brother installer application (For MFC-9320CW)
2 The WEP key is for Yes to temporarily use an Ethernet cable during configuration. (The Ethernet cable is case sensitive)
4
128-bit Hexadecimal:
Uses 26 digits of hexadecimal data e.g. "Wirelesscomms" (this information you can contain both...
Network Users Manual - English - Page 52
... applications running before configuration. If the model name screen appears, choose your computer. e Click Wireless LAN Setup Wizard.
41 Wireless configuration for Windows® using the Brother installer application (For MFC-9320CW)
Configure the wireless settings 4
a Plug the machine's power cord into your
language.
The opening screen will appear.
b Turn on the machine...
Network Users Manual - English - Page 61
f Click Wireless LAN Setup Wizard.
Wireless configuration for Windows® using the Brother installer application (For MFC-9320CW)
e The CD-ROM main menu will appear. Click Initial Installation.
4
Note If this window does not appear, use Windows® Explorer to run the start.exe program from the root folder of the Brother CD-ROM.
g Choose Automatic install (Advanced) and click Next.
50
Network Users Manual - English - Page 65
Wireless configuration for Windows® using the Brother installer application (For MFC-9320CW)
Configuration in a network environment using the Brother installer application for Yes to accept the change. Once you can configure the wireless settings again.
Configure the wireless settings 4
a Plug the machine's power cord into your CD-ROM drive. Using a or b, choose On and press OK.
...
Network Users Manual - English - Page 66
...) and then click Next.
55
f Click Wireless LAN Setup Wizard. Click Initial Installation.
4
Note If this window does not appear, use Windows® Explorer to run the start.exe program from the root folder of the Brother CD-ROM.
Wireless configuration for Windows® using the Brother installer application (For MFC-9320CW)
e The CD-ROM main menu will appear.
Network Users Manual - English - Page 206
... setting to wired LAN temporarily. Troubleshooting
Wireless network troubleshooting (For MFC-9320CW) 14
Wireless setup problems 14
The Brother print server is not found during setup by the Wireless Device Setup Wizard.
14
a Make sure that the machine is powered on, is recommended you are using Windows® 2000, Mac OS X 10.3.9 or greater or your...
Network Users Manual - English - Page 215
... data between the two devices. A
204
Brother MFC-XXXX (model name) [XXXXXX] (MAC Address / Ethernet Address)). Note
The Web Services Name for 64-bit OS users
i Click Next to begin installation.
If you have administrator rights: Enter the administrator password and click OK. Appendix A
Installation when using web services (For Windows Vista® users)
A
Note...
Quick Setup Guide - English - Page 27
...The following instructions are printing large files, such as multi-page documents with minimal obstructions. For Windows®: 2 Choose your machine, press Menu. The CD-ROM main menu will guide you ...speed.
• Although the Brother MFC-9320CW can be used at a time.
• If you have access to the machine. Large objects and walls between the two devices as well as possible with ...
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