Brother International MFC-7860DW Support Question
Brother International MFC-7860DW Support Question
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Question posted by CorRick on November 21st, 2013
Mfc-7860dw Can Send Fax But Can Not Receive
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Related Brother International MFC-7860DW Manual Pages
Network Users Manual - English - Page 4
... download IFAX)) .........29 How to set a new default for Scan to E-mail (E-mail server) (MFC-7460DN, MFC-7860DN and MFC-7860DW (if you download IFAX 32 Scan to FTP (For MFC-7460DN, MFC-7860DN and MFC-7860DW 32 Fax to Server (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) .....33 Time Zone ...35
Reset the network settings to the factory...
Network Users Manual - English - Page 7
... the machine to scan a document and send it over the network to a separate fax server. (See Fax to Server (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) on page 52.
Introduction
Other Network features 1 1
Internet fax (MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 1
Internet fax (IFAX) allows you to send and receive fax documents using the Internet as the...
Network Users Manual - English - Page 50
... PDF JPEG XPS (If you choose Gray option) PDF*
B&W 200 dpi
Secure PDF
B&W 200x100 dpi JPEG
XPS (If you choose B&W option)
PDF*
Secure PDF
TIFF
6.Fax to Server -
-
(For MFC-7860DW)
8.Fax to Server (For MFC-7460DN and MFC-7860DN)
On Off*
0.Network Reset -
-
Network Users Manual - English - Page 57
...; You can send/receive I-Fax documents in Letter or A4 format and in Black & White only. • If your mail application on the computer must be able to support the MIME format.
7
4
1
4
2
4
3 3
1 Sender 2 Internet 3 Receiver 4 E-mail server
Note • In order to use any TIFF-F viewer application. 7 Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as...
Software Users Manual - English - Page 4
... application 66 Attaching the scanned data to E-mail 67 Using the OCR feature ...67
PC-FAX tab (MFC models only) ...68 Sending an image file from your computer 69 Sending a scanned image ...69 Viewing and printing received PC-FAX data 69
Device Settings tab...70 Configuring Remote Setup ...70 Accessing Quick Dial...71 Configuring Scan button settings...
Software Users Manual - English - Page 5
... only)
89
Remote Setup...89
6 Brother PC-FAX Software (MFC models only)
91
PC-FAX sending ...91 Setting up user information...91 Sending setup...92 Setting up a cover page...93 Entering cover page information...94 Sending a file as a PC-FAX using the Facsimile style user interface 94 Sending a file as a PC-FAX using the Simple style user interface 96...
Software Users Manual - English - Page 116
... you are using a different machine than the one that will appear on the display of the machine.
Brother PC-FAX Software (MFC models only)
Configuring the Network PC-FAX Receiving Settings 6
The settings to send received faxes to your computer were automatically configured during the installation of the MFL-Pro Suite software, follow the steps below. Specify...
Software Users Manual - English - Page 131
... options 8
You can print from your model name.) is copying or receiving a fax on paper, it pauses the computer printing operation, and then continues printing when copying or fax receiving has finished. Make sure Brother
MFC-XXXX (where XXXX is your computer while sending or receiving a fax in the Format for Paper Size, Orientation and Scale, then click...
Users Manual - English - Page 24
... using a wireless connection.
0
Max
6 Mode keys:
FAX Puts the machine in Fax mode.
OK Lets you store your machine.
8
(MFC-7860DW) In FAX mode and SCAN mode a four level indicator shows the current...in Chapter 2 of an external telephone during a telephone call.
9 Start: Lets you start sending faxes or making copies.
10 Stop/Exit Stops an operation or exits from the machine's memory. ...
Users Manual - English - Page 81
...send or receive again. The corona wire on again.
EL Error Fuser Error
The machine has a mechanical Open the front cover and close the fuser cover and press Start.
Leave the machine for 15 minutes with the power on.
(For MFC-7860DW... be cleaned. closed completely.
Set Distinctive Ring to a specified
Received fax messages still in the back of the machine, and then close...
Users Manual - English - Page 100
...device, or subscriber service is set to External TAD. (See Receive
Mode settings on your answering machine to receive a fax even if you have answered the call before your Brother machine answers. For example: "After the beep, leave a message or press l51 and Start to send a fax... (See Telephone line interference on page 91.)
(For MFC-7860DW) Contact your administrator to 1 ring. (See Ring ...
Users Manual - English - Page 101
... telephone line. If you often get RESULT:NG on a single, shared line with fax receiving tones.
If you send are blank.
B
Custom features on the glass strip. (See Cleaning the scanner in Appendix A of the Advanced User's Guide.)
(For MFC-7860DW) Contact your administrator to check your Secure Function Lock Settings.
Brother's ECM feature should...
Users Manual - English - Page 107
...(for VoIP), Normal or High (MFC-7860DW).
Basic(for fax sending.
91 B
Press OK. Note
When you regularly experience fax transmission errors try this setting.
... 0, 4.
(Canada) Press Menu, 0, 5.
Telephone line interference B
If you are having difficulty sending or receiving a fax due to 9600 bps and turns the error correction mode (ECM) off.
Press OK. a Press...
Users Manual - English - Page 152
...
(MFC-7860DW)
WPS
Yes
1 See Computer requirements on page 133. 2 BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
136 Also included is Brother BRAdmin Light 2 Network Management software.
LAN Security Protocols
You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows...
Advanced Users Manual - English - Page 3
...Receiving faxes in Continue Mode 4 Toner End in Continue Mode 4 LCD Contrast ...5 Dial Prefix ...5 Setting up the prefix number 5 Changing the prefix number 6 Mode Timer...6
2 Security features
7
Security...7 TX Lock (MFC-7360N and MFC-7460DN 7 Secure Function Lock 2.0 (MFC-7860DW 8 Setting Lock 11 Restricting dialing 13
3 Sending a fax
14
Additional sending options 14 Sending faxes...
Advanced Users Manual - English - Page 4
4 Receiving a fax
22
Remote Fax Options 22 Fax Forwarding 22 Paging ...23 Fax Storage 23 PC-Fax Receive 23 Changing Remote Fax Options 24 Remote retrieval 25 Remote fax commands 27
Additional receiving operations 28 Printing a reduced incoming fax 28 Duplex (2-sided) printing for Fax mode (MFC-7460DN and MFC-7860DW 28 Setting the Fax Receive Stamp 28 Receiving a fax at the end of a ...
Advanced Users Manual - English - Page 7
The fax jobs in the machine's memory will change the volume to Off. The LCD will show the current setting, and each key press will be lost .
(For MFC-7860DW) During a power failure the machine will beep when ... and in the event of a power failure will not be lost .
(For MFC-7360N and MFC-7460DN) During a power failure the machine will keep the new setting until you send or receive a fax.
Advanced Users Manual - English - Page 13
...a four-digit number for the
password using TX Lock (For MFC-7360N and MFC-7460DN) or Secure Function Lock 2.0 (For MFC-7860DW) and Setting Lock. f Press Stop/Exit.
7 You will... Sending faxes
Copying
PC printing
Scanning
Note
• To print the faxes in memory, turn on , the following operations are available:
Receiving faxes
Fax Forwarding (if Fax ...
Advanced Users Manual - English - Page 30
...Fax? 1.Yes 2.No
or
Print All Fax? 1.Yes 2.No
If you can set up PC-Fax Receive you choose Backup Print On, the machine will also print the fax at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes...or OK
Press OK. If received faxes are left in the memory will be erased or printed before the setting changes. If you the following message:
Send Fax to a network. If a...
Advanced Users Manual - English - Page 34
... (60 to send you a fax before you both sides of the paper when Duplex is turned on incoming faxes will not appear when using the page size of paper in .) size of paper for Fax mode (MFC-7460DN and MFC-7860DW)
4
Your machine can set to fit on one page of an incoming fax to On.
Setup Receive 9.Duplex...
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