Brother International MFC-7860DW Support Question
Brother International MFC-7860DW Support Question
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Question posted by derphmi on April 12th, 2014
Brother Mfc-7860 Will Send Fax But Will Not Receive
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Related Brother International MFC-7860DW Manual Pages
Network Users Manual - English - Page 6
PC Fax Receive 1 See Software User's Guide. Status Monitor See Software User's Guide. Windows® 2000/XP Windows ...a download from http://solutions.brother.com/. 3 Windows® 7 only.
1 1 Introduction
1
1
Network features 1
Your Brother machine can be used in both a wired and wireless network, only one connection method can be used at a time. PC Fax Send 1 See Software User's Guide...
Network Users Manual - English - Page 7
... from our web site, the Brother Solutions Center (http://solutions.brother.com/). Introduction
Other Network features 1 1
Internet fax (MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 1
Internet fax (IFAX) allows you to send and receive fax documents using the machine's control panel. Secure Function Lock 2.0 (For MFC-7860DN and MFC-7860DW) 1
Secure Function Lock 2.0 increases...
Network Users Manual - English - Page 57
... you wish to send and receive messages to and from the Brother Solutions Center.
(http://solutions.brother.com/) • You can use any TIFF-F viewer application. Any documents sent via the machine will automatically be reduced to send and receive fax documents using the Internet as the transport mechanism. 7 Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download...
Software Users Manual - English - Page 4
... (MFC models only) ...68 Sending an image file from your computer 69 Sending a scanned image ...69 Viewing and printing received PC-FAX data 69
Device Settings tab...70 Configuring Remote Setup ...70 Accessing Quick Dial...71 Configuring Scan button settings...71 Launching the BRAdmin utility...72
Support tab ...73 Opening ControlCenter Help ...73 Using Brother Solutions Center...
Software Users Manual - English - Page 5
... only)
89
Remote Setup...89
6 Brother PC-FAX Software (MFC models only)
91
PC-FAX sending ...91 Setting up user information...91 Sending setup...92 Setting up a cover page...93 Entering cover page information...94 Sending a file as a PC-FAX using the Facsimile style user interface 94 Sending a file as a PC-FAX using the Simple style user interface 96
Address...
Software Users Manual - English - Page 17
... in your application software.
9 b Your computer sends the data to begin
printing.
*(Where XXXX is... the paper
tray.
Printing
Printing a document 2
When the machine receives data from your computer, it begins printing by changing the right .... If any other printer drivers are installed on your computer, choose Brother MFC-XXXX* as your printer driver from the Print or Print Settings menu...
Software Users Manual - English - Page 21
...; XP and Windows Server®) Click Start, and then Printers and Faxes.
(For Windows Vista®)
Click the
button, Control Panel, Hardware and Sound, and then Printers.
(For Windows® 7)
Click the
button and Devices and Printers.
2
2
b Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name) and select
Properties...
Software Users Manual - English - Page 77
... PC Scan setting area. b Click Received PC-FAX. c Click on page 106.)
a Select the PC-FAX tab. b Click Send Scanned Image. Viewing and printing received PC-FAX data 4
The Received PC-FAX button lets you scan a page or document and automatically send the image as a fax from your computer using the Brother PC-FAX software. c The PC-FAX receiving function activates and starts to...
Software Users Manual - English - Page 99
... your PC as a PC-FAX. 6 Brother PC-FAX Software (MFC models only) 6
PC-FAX sending 6
The Brother PC-FAX feature lets you have to do is set up the receiving parties as members or groups in any application on your PC to send a document from the FAX Sending dialog box by clicking the
icon.
(See Sending a file as a PC-FAX using the Facsimile style...
Software Users Manual - English - Page 107
... your
model name), PC-FAX Sending, then PC-FAX Address Book. The Brother Address Book Member Setup dialog box appears:
6
6
b In the Member Setup dialog box, enter the member's information. Click OK to add a member. Brother PC-FAX Software (MFC models only)
Brother Address Book 6
a Click the Start button, All Programs, Brother, MFC-XXXX or MFC-XXXX LAN (where XXXX is...
Software Users Manual - English - Page 113
... may need to configure the firewall settings to your PC. When enabled, your machine will continue to your faxes in its memory.
Brother PC-FAX Software (MFC models only)
PC-FAX receiving 6
The Brother PC-FAX Receive Software lets you install the MFL-Pro Suite and works on locally or network connected machines. If you switch your PC on...
Software Users Manual - English - Page 114
... PC 6
Click the Start button, All Programs, Brother, MFC-XXXX/MFC-XXXX LAN, PC-FAX Receiving and Receive. When Backup Print is switched off , your fax messages are automatically erased from your PC.
b Press a or b to choose Backup Print:On or Backup Print:Off. Brother PC-FAX Software (MFC models only)
Enabling PC-FAX Receiving software on your PC name if connected...
Software Users Manual - English - Page 116
...in Node Name, or click the Browse button and choose the correct Brother machine you are using a different machine than the one that will appear on the display ...the MFL-Pro Suite software, follow the steps below.
Brother PC-FAX Software (MFC models only)
Configuring the Network PC-FAX Receiving Settings 6
The settings to send received faxes to your PC during the installation of MFL-Pro Suite...
Software Users Manual - English - Page 131
... settings for pop-up menu. However, when the machine is copying or receiving a fax on paper, it pauses the computer printing operation, and then continues printing when copying or fax receiving has finished.
Make sure Brother
MFC-XXXX (where XXXX is your computer while sending or receiving a fax in the Format for Paper Size, Orientation and Scale, then click...
Users Manual - English - Page 100
... setting to Basic(for VoIP). (See Telephone line interference on page 91.)
(For MFC-7860DW) Contact your administrator to receive the fax, then another device or subscriber service may be interfering with your fax reception or there may be a problem with your Fax Receive Code for people
sending manual faxes. If receiving problems recur after resetting the ring delay, then a person...
Users Manual - English - Page 101
... send a fax. Try sending the fax again.
If you often get RESULT:NG on the Transmission Verification Report, your Secure Function Lock Settings.
Sent faxes are typically caused by dirt or correction fluid on the glass strip. (See Cleaning the scanner in Appendix A of the Advanced User's Guide.)
(For MFC-7860DW) Contact your administrator to check your Fax Receive...
Users Manual - English - Page 102
... Faxes. Right-click Brother MFC-XXXX Printer.
Make sure that COPY
is online: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers.
Right-click Brother MFC-XXXX Printer.
Suggestions
Make sure that Use Printer Offline is unchecked.
(For MFC-7860DW) Contact your administrator to access the Setup Receive and Setup Send...
Users Manual - English - Page 152
...
AOSS™
Yes
Setup Support Utility
(MFC-7860DW)
WPS
Yes
1 See Computer requirements on page 133. 2 BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
136 LAN Security Protocols
You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows® only) and Remote...
Advanced Users Manual - English - Page 13
...Fax Storage was already on)
PC Fax Receive (if PC Fax Receive was already on) While TX Lock is on TX Lock or Secure Function Lock 2.0, so they will not be sent even if you turn off TX Lock.
• If you are NOT available:
Sending faxes... Lock (For MFC-7360N and MFC-7460DN) or Secure Function Lock 2.0 (For MFC-7860DW) and Setting Lock. TX Lock (MFC-7360N and MFC-7460DN)
2
...
Advanced Users Manual - English - Page 70
... into the EXT jack of time that the Brother machine pseudo/double-rings (when the Receive Mode setting is plugged into a separate telephone wall jack. Fax tones The signals sent by answering it.
Journal Period The pre-programmed time period between automatically printed Fax Journal Reports. Fax Forwarding Sends a fax received into memory at the same time it...
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