Brother International IntelliFax-2840 Support Question
Brother International IntelliFax-2840 Support Question
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Question posted by dgiesen on November 19th, 2013
2840 Fax Goes Into Deep Sleep, Cannot Receive Faxes, What Now?
Brother fax 2840 is in deep sleep. I have adjusted timer, I have pushed all buttons, turned off & on, unplugged, but cannot get it to receive faxes. I have the manual and have tried adjusting everything. It will send faxes but not receive. There is paper in the tray. I am at my wits end, why is it not working?!
Current Answers
Related Brother International IntelliFax-2840 Manual Pages
Basic Users Guide - English - Page 1
Version 0 USA/CAN
Basic User's Guide
FAX-2840 FAX-2940 MFC-7240
Not all models are available in all countries.
Basic Users Guide - English - Page 2
...Service
Please complete the following information for future reference: Model Number: FAX-2840, FAX-2940 or MFC-7240 (Circle your product with Brother: may serve as confirmation of the purchase date of... help us notify you need to register your new product is online at
http://www.brother.com/registration/
By registering your model number) Serial Number: 1 Date of Purchase: Place ...
Basic Users Guide - English - Page 4
...) LEA793001 (English for USA and Canada)
(MFC-7240) LEA795001 (English for USA and Canada) (FAX-2840/FAX-2940) LEA793002 (French for Canada)
(MFC-7240) LEA795002 (French for purchase.)
Note
In Canada, only Visa and MasterCard are available at most Brother retailers. cartridge yield is declared in accordance with ISO/IEC 19752. 3 1 page per job...
Basic Users Guide - English - Page 45
... after 2 rings, then your Brother machine from Hold. This
will answer first.
You can pick up the machine's handset to the Brother machine.
33 This will prevent your Voice Mail will prevent callers from Hold on Hold. Hold 7
a Press Hook/Hold to put a call from being able to receive an incoming fax, since Voice Mail cannot transfer...
Basic Users Guide - English - Page 51
..., you can make your non-Brother cordless telephone is connected to the EXT. Press Hook/Hold again so you 're receiving a manual fax.
Telephone Answer Code 7
If you can tell your machine to
receive it by pressing the Fax Receive Code l51. If you pick up .
Using Remote Codes 7
Fax Receive Code
If you answer a fax call on an extension
7
7
telephone...
Basic Users Guide - English - Page 54
....
c Press a or b to try again.
If you enter the first few
letters of easy dialing: One Touch, Speed Dial and Groups for the other fax machine to answer, and then press Start ...registered names will appear.
Fax redial 8
If you dialed from the control panel. Redial/Pause only works if you are sending a fax manually and the line is busy, the machine will not be lost.
Basic Users Guide - English - Page 117
...temporary basis. Prohibits most
operations except
receiving faxes into
the memory.
Med*
High
Off
Adjusts the volume
Low
level of the toner cartridge.
The factory settings are shown in Bold with an asterisk.
105 Options
Descriptions
Page
Off
Adjusts the ring
See
Low
volume.
Contrast
6.Security 1.TX Lock -
(FAX-2840 and MFC-7240)
1.Mem
- On
(Permanent...
Basic Users Guide - English - Page 126
...
Deep Sleep
Dimensions
FAX-2840
FAX-2940
Laser
Electrophotographic Laser Printer
16 MB
16 characters 2 lines
110 - 120 V AC 50/60 Hz
Approx. 1080 W at 25 °C (77 °F)
Approx. 420 W at 25 C (77 F)
Approx. 55 W at http://www.brother.com/ for details. D Specifications
D
General D
Note
This chapter provides a summary of the machines' specifications...
Basic Users Guide - English - Page 127
...;F - 86F (20 - 30C) Humidity: 50% - 70% Paper: Xerox 4200 or Xerox 4024 (20 lb/Letter)
D
Model
Document Size (Single-sided)
Width Length
FAX-2840
FAX-2940
5.8 to 8.5 in. (147.3 to 215.9 mm)
5.8 to 14.0 in. (147.3 to 355.6 mm)
MFC-7240
D
115
Basic Users Guide - English - Page 128
...Tray
Paper Type Paper Size
Paper Weight
Manual Feed Slot (Manual)
Maximum Paper Tray Capacity Paper Type
Paper Size
Paper Weight
Paper Output
Maximum Paper Tray Capacity Face-Down Output Tray
Face-Up Output Tray
FAX-2840
FAX-2940
MFC-7240
Plain Paper, Thin...each printed label sheet from the output paper tray immediately after it exits the machine to avoid the possibility of smudging.
116
Basic Users Guide - English - Page 130
Copy D
Model Color/Monochrome Copy Width Multiple Copies Reduce/Enlarge Resolution First Copy Out Time
FAX-2840
FAX-2940
Monochrome
Max. 8.27 in. (210 mm) (Letter size)
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 300 &#...
Basic Users Guide - English - Page 132
... download the printer driver from Less than 6 feet (2.0 meters) long.
1 Your machine has a Hi-Speed USB 2.0 interface.
Note
(FAX-2940 only) You can download the printer driver and the PC-FAX driver from the Brother Solutions Center at http://solutions.brother.com/.
(FAX-2840 only) You can also be connected to 24 pages/minute (Letter size) 1
Less...
Basic Users Guide - English - Page 134
... updates, visit us at http://solutions.brother.com/. All trademarks, brand and product names are not supported. 3 PC-Fax supports black and white only. 4 ... for Windows
Vista® and Windows® 7. Consumable items D
Model
Toner Cartridge
Inbox
Standard
High Yield
Drum Unit
FAX-2840
FAX-2940
Approx. 700 pages Approx. 1,200
(Letter) 1
pages (Letter) 1
Approx. 1,200 pages (Letter) 1...
Advanced Users Guide - English - Page 4
... Time 4 Ecology features ...4 Toner Save ...4 Sleep mode ...4 Deep Sleep mode 5 Toner Settings ...5 Toner Setting
(Continue mode 5 Receiving faxes in Continue mode 6 Toner End in Continue mode 6 LCD Contrast ...6 Dial Prefix ...7 Setting up the prefix number 7 Changing the prefix number 7 Mode Timer...8
2 Security features
9
Security ...9 TX Lock (FAX-2840 and MFC-7240 9 Memory Security...
Advanced Users Guide - English - Page 10
... (Power Save mode) it acts as though it goes into Sleep mode. Receiving data or starting an operation wakes up the machine from Sleep mode to change automatically for printing Photo or Gray Scale images. The default setting is
idle before it were turned off. a Press Menu, 0, 2, 2. c Press Stop/Exit. You can choose how long the...
Advanced Users Guide - English - Page 21
....
c Press Hook/Hold or pick up .
b Make sure you hear the dialing, ringing and fax-receiving tones while sending a fax. Press OK.
f Press Hook/Hold, or replace the
machine's handset. Sending a fax
Additional sending operations
3
Sending a fax manually 3
Manual transmission
3 3
Manual transmission lets you are in FAX mode
. a Make sure you want to call.
Setup Send...
Advanced Users Guide - English - Page 34
... the reduction ratio by using the page size of a conversation you can adjust the Print Density setting to send you a fax before you are in FAX mode
. Press OK. Setting the Fax Receive Stamp
4
You can set the current date and time in their machine and to make the print darker. Or, press d to press the...
Advanced Users Guide - English - Page 69
... reducing 43 key 39 Manual Duplex (two-sided 45 N in memory 18 fax storage 23 jobs awaiting redial 18 remote fax options 24
Cleaning corona wire 48 drum unit 49
Connecting two-line external TAD or telephone ......33
ControlCenter2 (for next fax only 19 printed form 20
D
Daylight Saving Time 4 Deep Sleep mode 5 Delayed batch transmission...
Software Users Manual - English - Page 53
...
icon to
save the information.
48
Click OK to add a member. Name is your model name),
PC-FAX Sending, then PC-FAX Address Book. Brother PC-FAX Send Software (For FAX-2940)
Brother Address Book 5
a Click the Start button, All Programs, Brother, FAX-XXXX (where XXXX is a required field.
The Address Book dialog box appears:
5
Setting up a member in...
Software Users Manual - English - Page 60
...there may be curled. Remove the paper, straighten it and turn over the stack.
When you use the manual duplex function, it well, or you have a print
quality ...
6
Manual duplex printing 6
The machine prints all the even-numbered pages on both sides of the paper first. Printing and Faxing
Manual duplex (two-sided) printing 6
The supplied printer driver supports manual duplex ...
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