Brother International HL 5370DW Support Question
Brother International HL 5370DW Support Question
Find answers below for this question about Brother International HL 5370DW - B/W Laser Printer.Need a Brother International HL 5370DW manual? We have 3 online manuals for this item!
Question posted by czisabwan on May 28th, 2014
Why Can't I Reset Drum Counter On Brother Hl5370dw
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Current Answers
Answer #1: Posted by TechSupport101 on May 28th, 2014 6:09 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,325
Member since:
May 24th, 2013 Points: 12,171,325
Hi. Please refer to the support page here http://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=mfc7860dw_all&faqid=faq00002837_000 for assistance on the issue.
Related Brother International HL 5370DW Manual Pages
Users Manual - English - Page 80
... from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the
Trash and then empty the Trash.
b Restart the Macintosh. Select Print & Fax, then choose the printer you restart your printer name. Driver and Software
Uninstalling the printer driver 3
You can uninstall the printer driver that were in use during 3
the uninstall. Note • This...
Users Manual - English - Page 83
...Brother page description language and a PostScript® language emulation interpreter. Many applications support this printer... 14 of laser printer. You can...laser printer. Web Based Management (web browser)
3
Web Based Management (web browser) is a utility for managing network connected Brother.... Using this printer supports the PCL6 language of Brother network management tools...
Users Manual - English - Page 92
...turn it on again.
If the error occurs again, call your dealer or Brother Customer Service.
82 Leave the printer for 15 minutes with the power on and try to identify the error....LEDs
Back Cover Toner
Fuser unit failure 1
Main PCB failure
Laser unit failure
Main motor failure
High voltage failure
DIMM error
FAN Failure
Drum
Paper
Status
1 If this error occurs, turn off the power...
Users Manual - English - Page 97
... until the Back Cover, Toner,
4
Drum and Paper LEDs light up.
d Press Go twice. The printer will print a list of the internal fonts by clicking the Print Fonts button in .
Control Panel
Print Fonts
4
You can print a list of the internal fonts using the Brother's Windows® printer driver, you can print a list of...
Users Manual - English - Page 98
.... c Hold down Go as the password and IP address information), follow these steps:
Network default settings (HL-5350DN / HL-5370DW only)
4
a Turn off . The printer will reset all the LEDs light up to indicate the print server has been reset to its
factory default settings.
Control Panel
Default settings
4
If you turn on the power switch...
Users Manual - English - Page 109
Routine Maintenance
IMPORTANT
For USA and Canada
Brother strongly recommends that you continue to use only genuine Brother brand replacement toner cartridges. To protect your printer.
Use or attempted use of potentially incompatible toner and/or cartridges in unsatisfactory print quality. IMPORTANT
6
For UK and other countries
Brother machines are used with your investment and...
Users Manual - English - Page 111
... does not apply to a drum unit.
101 We recommend that your drum.
• For best performance, use of a third-party drum
unit.
6
Drum End Soon message
6
If Drum LED blinks, it means the drum unit should be significantly less than this estimate. The printer should be printed by the use only genuine Brother toner.
The actual number of...
Users Manual - English - Page 112
... with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106.
Every time you need to reset the drum counter by completing the following steps:
a Press the front cover release button and then open the front cover.
6
b Take out the drum unit and toner cartridge assembly.
102 Routine...
Users Manual - English - Page 115
f Put the drum unit and toner cartridge assembly back in the printer. i Make sure that the Drum LED is now off.
105 h Close the front cover.
Once all the LEDs light up. Routine Maintenance
g Press and hold down the Go for about 4 seconds until all four LEDs are lit,
release Go.
6
IMPORTANT
Do not reset the drum counter when you only replace the toner cartridge.
Users Manual - English - Page 125
... and troubleshooting tips.
Visit us at http://solutions.brother.com/. Identifying your problem
First, check the following: „ The AC power cord is connected properly and the printer is turned on. „ All of the protective parts have been removed. „ The toner cartridge and drum unit are installed properly. „ The front...
Users Manual - English - Page 131
... and a drum unit in your Brother machine. The jammed paper will be pulled out with
the drum unit and toner cartridge assembly.
121 If you add new paper.
a Open the front cover.
7
b Slowly take out the drum unit and toner cartridge assembly. Troubleshooting
Note • Always remove all paper from feeding through the printer at...
Users Manual - English - Page 150
.... 2 See the Network User's Guide locator on the CD-ROM for details on the supported network protocols. 3 Brother original Windows® and Macintosh utility for printer and print server management. Appendix
Controller
0
Model
HL-5340D
HL-5350DN
HL-5370DW
Processor
300MHz
Memory
Standard
16 MB
32 MB
Option
1 SO-DIMM (144pin) slot (64, 128, 256, 512MB...
Users Manual - English - Page 151
...automates the installation of printers in a peer-to-peer network (Windows® only). Control panel 0
Model LED Button
HL-5340D
HL-5350DN
5 LEDs: Back Cover, Toner, Drum, Paper and Status
2 buttons: Job Cancel and Go
HL-5370DW
Paper handling 0
Paper... Wizard 4
1 For the latest driver updates, visit http://solutions.brother.com/. 2 Download the printer driver for Linux from http://solutions...
Network Users Manual - English - Page 54
... to your access point/router. Try starting from j again.
LED indications when using the Brother automatic installer application (For HL-5370DW)
m Wait until the Status LED of your machine in a wireless network. If the same message is indicated again, reset the print server back to the factory default on your network. This pattern will...
Network Users Manual - English - Page 85
... when using the Brother installer application (For HL-5370DW)
m Wait until the Status LED of your network that only one -push wireless setting mode
LEDs
Back Cover Toner (Yellow) Drum (Yellow) Paper ...20 times.
5
Connection Error 4
75 For resetting, see Reset the network settings to your network. For resetting, 5
see Reset the network settings to its factory default settings and...
Network Users Manual - English - Page 102
.... Make sure you place the Brother machine as close to the factory default on page 118. Make sure that have completed the wireless setup. To install the printer driver, Go to the factory... 97 for half a second. For resetting, see Reset the network settings to step a on your network. LED indications when using the one-push wireless setting mode (For HL-5370DW)
f Wait until the Status LED...
Network Users Manual - English - Page 112
... table below ), the machine has detected no access point/router on your network. For resetting, see Reset the network settings to your machine indicates Connected. LED indications when using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW)
f Wait until the Status LED of your access point/router, or the entered PIN...
Network Users Manual - English - Page 133
... to use is not installed on -screen instructions. Click Next. c Choose your connection type to the printer that is displayed.
9
„ Setting the IP Address If the machine does not have an IP ...see a welcome screen. If you choose Brother Peer-to-Peer Network Printer, the following screen is contained in the CD-ROM or in the network share. b Choose Printer, and then click Next. A dialog ...
Quick Setup Guide - English - Page 16
...Emulation) Driver, and then continue following the on page 43.
Note
If your printer's IP
Address or its node name. h Choose Brother Peer-to appear on -screen instructions. Wired Network
Windows®
f Click Network ...•
• If you agree to install the PS driver (Brother's BR-Script Driver), choose Custom setup and then follow the on the list, click Refresh. Click Next...
Quick Setup Guide - English - Page 46
... occur in a particular installation. Operation is encouraged to try to correct the interference by Brother Industries, Ltd. could void the user's authority to the following measures:
„ Reorient..., which the receiver is no guarantee that the products
Product name: Model number:
Laser Printer HL-5370DW HL-53
comply with the limits for help. „ This transmitter must accept any ...
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