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Question posted by megan20 on February 10th, 2015

I Dropped My Asus Q400a Notebook

I installed a new screen.Only the backlight comes on.I connected to my desktop monitor and it comes on.What can I do to fix it?

Current Answers

Answer #1: Posted by TheWiz on February 10th, 2015 8:38 AM
This answer was accepted by the poster of the original question.
TheWiz

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October 13th, 2011

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Either you purchased the wrong screen or you didn't insall it right. Check to make sure the cable/cables are securely connected to the screen. Also check the model number on the new screen to make sure it exactly matches the old one. There's also a possibility that the screen you purchased is defective.

Answer #2: Posted by BusterDoogen on February 10th, 2015 8:39 AM
BusterDoogen

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October 30th, 2011

Points: 28,565,467
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You probably have a poor connection on the display panel ribbon connectors.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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