Acer Aspire 5741 Support Question
Acer Aspire 5741 Support Question
Find answers below for this question about Acer Aspire 5741.Need a Acer Aspire 5741 manual? We have 2 online manuals for this item!
Question posted by kmk401ds on October 6th, 2020
Start Up Issue Acer 5741 5698 Win 7
after turning on preparing automatic repair then black screen and mouse pointer visible only hear fan switch ing on and off can't enter safe mode aswell
Current Answers
Answer #1: Posted by INIMITABLE on October 6th, 2020 3:44 PM
INIMITABLE
Member since:
April 3rd, 2020 Points: 2,069,620
Member since:
April 3rd, 2020 Points: 2,069,620
Please do try these troubleshooting steps that may help in solving the issue.
- Start by doing a hard reboot, remove the battery and AC adapter then press and hold the power button for 20 seconds then see if it would boot up.
- Next is to try connect an external monitor and see if you'll get a display from it because if you do that means it's the LCD display that has the issue, you'll need to check the ribbon cable that connects the LCD to the motherboard.
- If these doesn't work do check the AC adapter if it's supplying enough voltage or try a different AC adapter.
- Do also reseat the RAM's, remove them all for couple of seconds then put them back in making sure everything was seated properly.
- If all these will not work the problem lies int the motherboard itself.
- Start by doing a hard reboot, remove the battery and AC adapter then press and hold the power button for 20 seconds then see if it would boot up.
- Next is to try connect an external monitor and see if you'll get a display from it because if you do that means it's the LCD display that has the issue, you'll need to check the ribbon cable that connects the LCD to the motherboard.
- If these doesn't work do check the AC adapter if it's supplying enough voltage or try a different AC adapter.
- Do also reseat the RAM's, remove them all for couple of seconds then put them back in making sure everything was seated properly.
- If all these will not work the problem lies int the motherboard itself.
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers
-INIMITABLE
Related Acer Aspire 5741 Manual Pages
Quick Start Guide - Page 4
Aspire 5741 Series Quick Guide Original Issue: 01/2010
Aspire 5741 Series Notebook PC Model number Serial number Date of purchase Place of purchase © 2010 All Rights Reserved.
Quick Start Guide - Page 5
.... Follow the instructions on such subjects as "only for your computer can help you get started with language such as system utilities, data recovery, expansion options and troubleshooting. Your guides
To help you purchased. The Aspire Series Generic User Guide contains useful information applying to all models in the model you to...
Quick Start Guide - Page 6
Top view
1 11
2
3 4
10
5
6
9
7 8
# Icon 1
2
Item
Acer Crystal Eye webcam
Display screen
Description
Web camera for video communication. (only for certain models)
Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model). English
4
Your Acer notebook tour
After setting up your computer as illustrated in the poster, let us show...
Quick Start Guide - Page 135
Aspire 5741 sorozat
Rövid útmutató
Quick Start Guide - Page 267
3
Acer
Acer
Aspire Aspire AcerSystem
AcerSystem PDF (Portable Document Format
1
Start All Programs AcerSystem
니다 . 2 AcerSystem
Adobe Reader Adobe Reader AcerSystem Adobe Reader Adobe Reader Help and Support
Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Aspire 5741/5741G Series Service Guide
Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 7
Table of Contents
System Specifications
1
Features 1 System Block Diagram 5 Your Acer Notebook tour 6
Front View 6 Closed Front View 7 Left View 7 Right View ...Hardware Specifications and Configurations 14
System Utilities
21
BIOS Setup Utility 21 Navigating the BIOS Utility 21
Aspire 5741/5741G BIOS 22 Information 22 Main 23 Security 24 Boot 27 Exit 28
BIOS Flash Utilities 29...
Service Guide - Page 11
...using two soDIMM modules
Display
15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Acer CineCrystal™ TFT LCD 16:9 aspect ratio 8 ms high-def response time 60% color gamut
...; HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10 (Aspire 5741)
• NVIDIA® GeForce® GT 320M with 1024 MB of dedicated DDR3 VRAM, supporting...
Service Guide - Page 13
... and Hibernation power-saving modes
• 3-pin 65 W AC adapter (Aspire 5741):· • 108...Acer QuicCharge™ technology (Aspire 5741G): • 80% charge in 1 hour· • 2-hour rapid charge system-off
• 48.8 W 4400 mAh 6-cell Li-ion standard battery pack • Estimated battery life: up to 4.0 hours (Aspire 5741) • Estimated battery life: up to 3.0 hours (Aspire...
Service Guide - Page 14
Software
• Acer Crystal Eye • Acer eRecovery Management • Acer Backup Manager • Adobe® Flash® ...DDR3 1066 MHz soDIMM module • 6-cell Li-ion battery pack • 3-pin 65 W AC adapter (Aspire 5741) • 3-pin 90 W AC adapter (Aspire 5741G) • External USB floppy disk drive
Warranty
• One-year International Travelers Warranty (ITW)
Environment
&#...
Service Guide - Page 32
... WD-WXB0AA9N9724 HL-DT-STDVDRAM GT30N
V0.11 V0.11 Intel V1946 NEW7021011001268A81601
Aspire 5741/5741G Acer B2106CB0F07AD23E6BB3705AB616A3F9
F1 Help ESC Exit
Select Item F5/F6 Change Values
F9 Setup Default
Select Menu Enter Select SubMenu F10 Save and Exit
NOTE: The screen above is an identifier standard used in this unit. This field shows...
Service Guide - Page 139
... failure by running the diagnostic test or by repeating the same operation.
3.
Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
1. Symptoms (Verified)
Go To
Power On Issue
Page 130
No Display Issue
Page 131
LCD Failure
Page 133
Internal Keyboard Failure
Page 133
TouchPad Failure...
Service Guide - Page 141
...see "Power On Issue" on page 130. 3. If the computer boots correctly, add the devices one by checking at least one of the following occurs:
• Fans start up • Status...one at a time to correct the problem. 1. If the Issue is still not resolved, see "Disassembly Process" on this notebook model, switching between the internal display and the external display is selected. ...
Service Guide - Page 145
... by default). 3. Ensure that all volume controls are set to 50 and not muted. 6. Select Set up microphone. Follow the onscreen prompts to start Speaker Setup. If the Issue is not muted. Click Mixer to verify that Speakers are selected as the default audio device (green check mark). Remove and recently installed...
Service Guide - Page 146
...and Support. 10. Remove any key to start to resolve the problem. 4. For more information see Windows Help and Support. 9. Select Repair your computer. g. Ensure all external devices... drives are required. Startup Repair attempts to correct the problem. 1. Run the Windows Memory Diagnostic Tool. The System Recovery Options screen displays. If the issue is virus free. 3. ...
Service Guide - Page 152
...On
Issue" on the computer. 5. Power-on page 130.): 1. If the problem remains, replace the following devices:
• Non-Acer devices • Printer, mouse, ...and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Visually check them for the system board in loop mode...
Service Guide - Page 165
Refer to this printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in global configurations of Aspire 5741/5741G. NOTE: To scrap or to return the defective parts, you should check the most up-to repair or for repair and service of customer machines. Chapter 6
155...
Service Guide - Page 166
Description
1
Keyboard
2
Upper Cover
3
CPU
4
USB Board
5
Card Reader Board
6
Thermal Module
7
Mainboard
8
Lower Cover
Acer P/N KB.I170A.056 60.PSV02.001 KC.52001.DMP 55.PSV02.003 55.PSV02.002 60.PSV02.005 MB.PSV02.001 60.PSV02.002
156
Chapter 6 Aspire 5741/5741G Exploded Diagrams
Main Assembly
1 2
3 6 7
4 5
8
No.
Service Guide - Page 170
Aspire 5741/5741G FRU List
CATEGORY BOARD
Acer Description
FOXCONN BLUETOOTH BRM 2046 BT2.1 (T60H928.33) F/W:861
FOXCONN BLUETOOTH ATH AR3011 POWER BOARD FOR 3G POWER BOARD FOR W/O 3G
AcerPN
BH.21100.004
...
Service Guide - Page 239
Appendix B
229 Test Compatible Components
Appendix B
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Refer to the Aspire 5741/5741G Compatibility Test Report released by Acer's internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and ...
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