User Guide
Page 12
Table of Contents 29.2 Power, Hardware Connections, and LED 239 29.3 Zyxel Device Management, Access, and Login 240 29.4 Internet Access ...244 29.5 WiFi Network ...245 29.6 Resetting the Zyxel Device ...246 29.7 Getting More Troubleshooting Help 247 Appendix A Importing Certificates 248 Appendix B IPv6...272 Appendix C Customer Support ...280 Appendix D Legal Information ...286 Index ...299 NWA/WAC/WAX Series User's Guide 12
Table of Contents 29.2 Power, Hardware Connections, and LED 239 29.3 Zyxel Device Management, Access, and Login 240 29.4 Internet Access ...244 29.5 WiFi Network ...245 29.6 Resetting the Zyxel Device ...246 29.7 Getting More Troubleshooting Help 247 Appendix A Importing Certificates 248 Appendix B IPv6...272 Appendix C Customer Support ...280 Appendix D Legal Information ...286 Index ...299 NWA/WAC/WAX Series User's Guide 12
User Guide
Page 24
... DHCP server, it acts as the NXC can use the Reset button to restore the default configuration. You can only connect to the Zyxel Device and reboot the device. 2.1.1 Standalone When working in standalone mode, the Zyxel Device is configured mainly with its built-in standalone mode and ...connects to each device directly. Note: Not all models can be configured ONLY by the NCC/AC. Table 4 Zyxel Device Management Mode Comparison MANAGEMENT MODE DEFAULT IP ADDRESS UPLOAD FIRMWARE VIA Nebula Control Center Dynamic NCC Portal AP Controller Dynamic AP ...
... DHCP server, it acts as the NXC can use the Reset button to restore the default configuration. You can only connect to the Zyxel Device and reboot the device. 2.1.1 Standalone When working in standalone mode, the Zyxel Device is configured mainly with its built-in standalone mode and ...connects to each device directly. Note: Not all models can be configured ONLY by the NCC/AC. Table 4 Zyxel Device Management Mode Comparison MANAGEMENT MODE DEFAULT IP ADDRESS UPLOAD FIRMWARE VIA Nebula Control Center Dynamic NCC Portal AP Controller Dynamic AP ...
User Guide
Page 27
...do basic settings on My Computer > Properties. The ZON Utility issues requests via Zyxel Discovery Protocol (ZDP) and in the same broadcast domain. AC-to-Standalone Use the Reset button to return the Zyxel Device to its factory default settings (see this information in the network without having ...to -Standalone Unregister the Zyxel Device from the NCC organization/site. You should see ...
...do basic settings on My Computer > Properties. The ZON Utility issues requests via Zyxel Discovery Protocol (ZDP) and in the same broadcast domain. AC-to-Standalone Use the Reset button to return the Zyxel Device to its factory default settings (see this information in the network without having ...to -Standalone Unregister the Zyxel Device from the NCC organization/site. You should see ...
User Guide
Page 30
... perform actions. Figure 11 Password Prompt The following table describes the icons numbered from the Zyxel website to selected device(s) of the selected device. This may not be useful when troubleshooting or upgrading new firmware. 4 Reset Configuration to Default Use this icon to change the admin password of the same model. You...
... perform actions. Figure 11 Password Prompt The following table describes the icons numbered from the Zyxel website to selected device(s) of the selected device. This may not be useful when troubleshooting or upgrading new firmware. 4 Reset Configuration to Default Use this icon to change the admin password of the same model. You...
User Guide
Page 32
... Do the following things regularly to make sure you manage the Zyxel Device in this User's Guide. 2.5 Good Habits for more information. If you backed up an earlier configuration file, you will not have to reset the Zyxel Device to its factory default settings. you can be used for more information. ...With the NCC, you can download the ZON Utility at www.zyxel.com and install it on page 27. You can simply restore your...
... Do the following things regularly to make sure you manage the Zyxel Device in this User's Guide. 2.5 Good Habits for more information. If you backed up an earlier configuration file, you will not have to reset the Zyxel Device to its factory default settings. you can be used for more information. ...With the NCC, you can download the ZON Utility at www.zyxel.com and install it on page 27. You can simply restore your...
User Guide
Page 55
...Web Configurator. The screen is different for standalone mode and cloud (NCC) mode and may vary slightly for the first time or when you reset the Zyxel Device to its default factory settings. 7 If you logged in using the default user name and password, the Update Admin Info screen appears.... the next steps. 4 Enter the user name (default: "admin") and password (default: "1234"). NWA/WAC/WAX Series User's Guide 55 If the Zyxel Device is accessed for different models. Chapter 4 Web Configurator If you want to return to navigate the Web Configurator from the Dashboard screen.
...Web Configurator. The screen is different for standalone mode and cloud (NCC) mode and may vary slightly for the first time or when you reset the Zyxel Device to its default factory settings. 7 If you logged in using the default user name and password, the Update Admin Info screen appears.... the next steps. 4 Enter the user name (default: "admin") and password (default: "1234"). NWA/WAC/WAX Series User's Guide 55 If the Zyxel Device is accessed for different models. Chapter 4 Web Configurator If you want to return to navigate the Web Configurator from the Dashboard screen.
User Guide
Page 66
...system processes. Chapter 5 Standalone Configuration Table 25 Starting and Stopping the Zyxel Device METHOD DESCRIPTION Using the RESET button If you press the RESET button on page 246 for the Zyxel Device to the Zyxel Device. The Zyxel Device simply turns off the power. Wait for more information. Disconnecting... then manually turn off . NWA/WAC/WAX Series User's Guide 66 See Section 29.6 on the back of the Zyxel Device, the Zyxel Device sets the configuration to network resources. It does not stop or start the system processes when you apply configuration files...
...system processes. Chapter 5 Standalone Configuration Table 25 Starting and Stopping the Zyxel Device METHOD DESCRIPTION Using the RESET button If you press the RESET button on page 246 for the Zyxel Device to the Zyxel Device. The Zyxel Device simply turns off the power. Wait for more information. Disconnecting... then manually turn off . NWA/WAC/WAX Series User's Guide 66 See Section 29.6 on the back of the Zyxel Device, the Zyxel Device sets the configuration to network resources. It does not stop or start the system processes when you apply configuration files...
User Guide
Page 69
... amount of interface statistics. The application of the configuration failed after firmware update - This occurs when the Zyxel Device starts for the first time or you intentionally reset the Zyxel Device to system default configuration - the Zyxel Device receives power using a power adapter and/or through a PoE switch/injector using advertisements. See Section 1.4 on...
... amount of interface statistics. The application of the configuration failed after firmware update - This occurs when the Zyxel Device starts for the first time or you intentionally reset the Zyxel Device to system default configuration - the Zyxel Device receives power using a power adapter and/or through a PoE switch/injector using advertisements. See Section 1.4 on...
User Guide
Page 73
... begins and ends. Configure the day and time when Daylight Saving Time starts and ends. • Offset allows you reset the Zyxel Device to change the country code if the Zyxel Device products comply with the U.S. NWA/WAC/WAX Series User's Guide 73 Enter a number from 1 to proceed. Note...: The country code field is not available and you configure the Zyxel Device IP address, change time zone, daylight saving and radio settings, and edit an SSID profile to its default configuration, the wizard screen displays....
... begins and ends. Configure the day and time when Daylight Saving Time starts and ends. • Offset allows you reset the Zyxel Device to change the country code if the Zyxel Device products comply with the U.S. NWA/WAC/WAX Series User's Guide 73 Enter a number from 1 to proceed. Note...: The country code field is not available and you configure the Zyxel Device IP address, change time zone, daylight saving and radio settings, and edit an SSID profile to its default configuration, the wizard screen displays....
User Guide
Page 98
... the DHCPv6 server. IPv6 Address/ Prefix Length Enter the IPv6 address and the prefix length for all computers in your changes back to reset the Zyxel Device. Metric DHCPv6 Client Enter the priority of the IP address is the same for the LAN interface if you will generate an IPv6...unique and used for IPv6. DNS Server Select this option to use a static IP address. Reset Click Reset to return the screen to its last-saved settings. 9.3 VLAN This section discusses how to save your Zyxel Device can make it inaccessible. NWA/WAC/WAX Series User's Guide 98 Gateway Enter the ...
... the DHCPv6 server. IPv6 Address/ Prefix Length Enter the IPv6 address and the prefix length for all computers in your changes back to reset the Zyxel Device. Metric DHCPv6 Client Enter the priority of the IP address is the same for the LAN interface if you will generate an IPv6...unique and used for IPv6. DNS Server Select this option to use a static IP address. Reset Click Reset to return the screen to its last-saved settings. 9.3 VLAN This section discusses how to save your Zyxel Device can make it inaccessible. NWA/WAC/WAX Series User's Guide 98 Gateway Enter the ...
User Guide
Page 101
... it and click Remove. Name This field displays the name of broadcast and/or multicast packets the Zyxel Device receives on an entry, select it before doing so. Reset Click Reset to return the screen to its last-saved settings. 9.4 Storm Control Traffic storm control limits the number... of each VLAN. Remove To remove an entry, select it and click Inactivate. # This is enabled (a yellow bulb) or not (a gray bulb). The Zyxel Device confirms...
... it and click Remove. Name This field displays the name of broadcast and/or multicast packets the Zyxel Device receives on an entry, select it before doing so. Reset Click Reset to return the screen to its last-saved settings. 9.4 Storm Control Traffic storm control limits the number... of each VLAN. Remove To remove an entry, select it and click Inactivate. # This is enabled (a yellow bulb) or not (a gray bulb). The Zyxel Device confirms...
User Guide
Page 102
...102 Chapter 9 Network Each field is described in all Zyxel Devices. Reset Click Reset to return the screen to its last-saved settings. 9.5 AC (AP Controller) Discovery This section discusses how to enable broadcast storm control on the Zyxel Device. See Section 9.1.1 on page 94 for more...Broadcast Storm Control Select the check box to configure the Zyxel Device's AC Discovery settings. Note: The AC Discovery settings are not available in the following options: • Press the Reset button. • Check the AC for the Zyxel Device's IP address and use FTP to upload the ...
...102 Chapter 9 Network Each field is described in all Zyxel Devices. Reset Click Reset to return the screen to its last-saved settings. 9.5 AC (AP Controller) Discovery This section discusses how to enable broadcast storm control on the Zyxel Device. See Section 9.1.1 on page 94 for more...Broadcast Storm Control Select the check box to configure the Zyxel Device's AC Discovery settings. Note: The AC Discovery settings are not available in the following options: • Press the Reset button. • Check the AC for the Zyxel Device's IP address and use FTP to upload the ...
User Guide
Page 103
... address of the AC to which the Zyxel Device connects. Select this option to use DHCP option 138/DNS SRV record/Broadcast to save the information entered in as the NXC2500 or NXC5500, are in the following table. Reset If you select Auto or Manual, the AC uploads the firmware... package for managed AP mode to its own Web Configurator, neither managing nor being managed by the controller automatically. Click Reset to return the screen to the Zyxel Device and you must manage the Zyxel Device through the Zyxel Nebula Control Center (NCC)....
... address of the AC to which the Zyxel Device connects. Select this option to use DHCP option 138/DNS SRV record/Broadcast to save the information entered in as the NXC2500 or NXC5500, are in the following table. Reset If you select Auto or Manual, the AC uploads the firmware... package for managed AP mode to its own Web Configurator, neither managing nor being managed by the controller automatically. Click Reset to return the screen to the Zyxel Device and you must manage the Zyxel Device through the Zyxel Nebula Control Center (NCC)....
User Guide
Page 104
...NCC through the proxy server. If NCC discovery is disabled, the Zyxel Device will try to discover the NCC and go into NCC management mode when it grants access to the Zyxel Nebula Control Center (NCC). Apply Reset Click Apply to save your changes back to turn on NCC ...discovery on the Zyxel Device. Chapter 9 Network Each field is connected to its last-saved settings. Nebula...
...NCC through the proxy server. If NCC discovery is disabled, the Zyxel Device will try to discover the NCC and go into NCC management mode when it grants access to the Zyxel Nebula Control Center (NCC). Apply Reset Click Apply to save your changes back to turn on NCC ...discovery on the Zyxel Device. Chapter 9 Network Each field is connected to its last-saved settings. Nebula...
User Guide
Page 109
...Root AP or Repeater mode. MBSSID Settings Edit # SSID Profile Apply Reset Note: Reducing the output power also reduces the Zyxel Device's effective broadcast radius. This field shows the index number of the Zyxel Device to reduce interference with changes that is set to this screen... radio will not be managed (or subsequently passed on page 15). Select the WDS profile the radio uses to connect to the Zyxel Device. Click Reset to return the screen to be working. Chapter 10 Wireless Table 42 Configuration > Wireless > AP Management (continued) LABEL DESCRIPTION Radio...
...Root AP or Repeater mode. MBSSID Settings Edit # SSID Profile Apply Reset Note: Reducing the output power also reduces the Zyxel Device's effective broadcast radius. This field shows the index number of the Zyxel Device to reduce interference with changes that is set to this screen... radio will not be managed (or subsequently passed on page 15). Select the WDS profile the radio uses to connect to the Zyxel Device. Click Reset to return the screen to be working. Chapter 10 Wireless Table 42 Configuration > Wireless > AP Management (continued) LABEL DESCRIPTION Radio...
User Guide
Page 113
...clicking the Edit button. These controls allow you want to import or click the Browse button to the Zyxel Device. Once the File Path field has been populated, click Importing to finish. Exporting Apply Reset You need to wait a while for the importing process to bring the list into the... Zyxel Device. Figure 64 Configuration > Wireless > Rogue AP > Add/Edit Rogue/Friendly AP List Each field is described in the ...
...clicking the Edit button. These controls allow you want to import or click the Browse button to the Zyxel Device. Once the File Path field has been populated, click Importing to finish. Exporting Apply Reset You need to wait a while for the importing process to bring the list into the... Zyxel Device. Figure 64 Configuration > Wireless > Rogue AP > Add/Edit Rogue/Friendly AP List Each field is described in the ...
User Guide
Page 115
...bandwidth it requires, or it can take is picked up by another AP then the original AP cannot resume the connection. Apply Reset Note: If you enable this function, you should ensure that there are pushing it over its broadcast radius. For example, ... 10 Wireless Table 45 Configuration > Wireless > Load Balancing (continued) LABEL DESCRIPTION Disassociate station when overloaded This function is enabled by the Zyxel Device and is as follows: • Idle Timeout - The disassociation priority is determined automatically by default and the disassociation priority is picked...
...bandwidth it requires, or it can take is picked up by another AP then the original AP cannot resume the connection. Apply Reset Note: If you enable this function, you should ensure that there are pushing it over its broadcast radius. For example, ... 10 Wireless Table 45 Configuration > Wireless > Load Balancing (continued) LABEL DESCRIPTION Disassociate station when overloaded This function is enabled by the Zyxel Device and is as follows: • Idle Timeout - The disassociation priority is determined automatically by default and the disassociation priority is picked...
User Guide
Page 116
Figure 67 Disassociating with the weakest signal strength are idle, the next criteria the Zyxel Device analyzes is described in order of highest idle time. The Zyxel Device first looks to see Dynamic Channel Selection (DCS) on either idle timeout or signal strength. If no...LABEL DESCRIPTION DCS Now Click this screen. Apply Click Apply to save your changes back to its last-saved settings. Reset Click Reset to return the screen to the Zyxel Device. NWA/WAC/WAX Series User's Guide 116 Chapter 10 Wireless bandwidth allotment. Click Configuration > Wireless > DCS...
Figure 67 Disassociating with the weakest signal strength are idle, the next criteria the Zyxel Device analyzes is described in order of highest idle time. The Zyxel Device first looks to see Dynamic Channel Selection (DCS) on either idle timeout or signal strength. If no...LABEL DESCRIPTION DCS Now Click this screen. Apply Click Apply to save your changes back to its last-saved settings. Reset Click Reset to return the screen to the Zyxel Device. NWA/WAC/WAX Series User's Guide 116 Chapter 10 Wireless bandwidth allotment. Click Configuration > Wireless > DCS...
User Guide
Page 120
... click the Edit icon to be included in the Bluetooth advertising packets. This field indicates the UUID to open the Edit Advertising screen. Click Reset to return the screen to its last-saved settings. 11.2.1 Edit Advertising Settings Select an entry in this screen to configure up to five ...beacon IDs to the Zyxel Device. This field is a sequential value, and it is not active. To turn off an entry, select it and click Activate. Table 47 Configuration ...
... click the Edit icon to be included in the Bluetooth advertising packets. This field indicates the UUID to open the Edit Advertising screen. Click Reset to return the screen to its last-saved settings. 11.2.1 Edit Advertising Settings Select an entry in this screen to configure up to five ...beacon IDs to the Zyxel Device. This field is a sequential value, and it is not active. To turn off an entry, select it and click Activate. Table 47 Configuration ...
User Guide
Page 127
... select this check box if you to set a limit on the number of times each admin user. This number must be between 1 and 99. Reset Click Reset to return the screen to its last-saved settings. 12.3.1 Edit User Authentication Timeout Settings This screen allows you want at the same time using...
... select this check box if you to set a limit on the number of times each admin user. This number must be between 1 and 99. Reset Click Reset to return the screen to its last-saved settings. 12.3.1 Edit User Authentication Timeout Settings This screen allows you want at the same time using...