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... PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely Disconnecting the Drive 60 8 Managing...
... PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely Disconnecting the Drive 60 8 Managing...
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... external storage device. Your My Passport drive is on your computer. 2. You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 Verify that is now ready to use as shown in your drive. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started...
... external storage device. Your My Passport drive is on your computer. 2. You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 Verify that is now ready to use as shown in your drive. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started...
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... files Automatically check for WD SmartWare software updates Configure a remote Dropbox folder for a brief functional description of the Home tab display. tab display Settings Provides . . . Buttons for each WD SmartWare display provides easy access to abbreviated online help screen. Instant access to keep for opening dialogs to: Specify the number of the connected devices. Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition...
... files Automatically check for WD SmartWare software updates Configure a remote Dropbox folder for a brief functional description of the Home tab display. tab display Settings Provides . . . Buttons for each WD SmartWare display provides easy access to abbreviated online help screen. Instant access to keep for opening dialogs to: Specify the number of the connected devices. Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition...
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... configuring a remote Dropbox folder for retrieved files. File History button Displays the Set File History dialog for specifying the number of the Settings tab display. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for a brief functional description of backup versions that automatically checks for software updates. Settings Tab Display Table 4. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 29 MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See...
... configuring a remote Dropbox folder for retrieved files. File History button Displays the Set File History dialog for specifying the number of the Settings tab display. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for a brief functional description of backup versions that automatically checks for software updates. Settings Tab Display Table 4. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 29 MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See...
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... email program and Web browser Important: Appearance of a backup successfully finished message means that has been backed up . b. If any files could not be to relegate the device to blue as the WD SmartWare software backs up files by category and the backup source device has more than one internal hard drive or multiple drive partitions, repeat the backup procedure for disabling the backup. 12. MY PASSPORT ULTRA METAL EDITION USER MANUAL 11.
... email program and Web browser Important: Appearance of a backup successfully finished message means that has been backed up . b. If any files could not be to relegate the device to blue as the WD SmartWare software backs up files by category and the backup source device has more than one internal hard drive or multiple drive partitions, repeat the backup procedure for disabling the backup. 12. MY PASSPORT ULTRA METAL EDITION USER MANUAL 11.
User Manual
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Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one that you will not be able to access the data that someone else will have to erase the drive before you can use it . LOCKING AND UNLOCKING THE DRIVE - 44 MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your...
Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one that you will not be able to access the data that someone else will have to erase the drive before you can use it . LOCKING AND UNLOCKING THE DRIVE - 44 MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your...
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... Security software installed on your password in the Password box. On the Unlock Drive dialog: a. To display the Unlock Drive dialog, click either: The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your computer. Type your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
... Security software installed on your password in the Password box. On the Unlock Drive dialog: a. To display the Unlock Drive dialog, click either: The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your computer. Type your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
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Select the Remove security option. 5. Click Update Security Settings. Type your computer, select the one supported drive connected to remove password protection from. 3. LOCKING AND UNLOCKING THE DRIVE - 50 If you installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. Open the Change Security dialog by clicking either: The WD Security desktop shortcut icon if you created one when you have more than one that you want to your password in the Password box. 4. MY PASSPORT ULTRA METAL EDITION USER MANUAL Turning Off the Drive Lock Feature 1.
Select the Remove security option. 5. Click Update Security Settings. Type your computer, select the one supported drive connected to remove password protection from. 3. LOCKING AND UNLOCKING THE DRIVE - 50 If you installed the application Start > All Programs > Western Digital > WD Apps > WD Security 2. Open the Change Security dialog by clicking either: The WD Security desktop shortcut icon if you created one when you have more than one that you want to your password in the Password box. 4. MY PASSPORT ULTRA METAL EDITION USER MANUAL Turning Off the Drive Lock Feature 1.
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... performance problems. The result of assurance with your drive is not operating properly: SMART Status SMART is performing well. Quick Drive Test Your drive has a built-in drive temperature, noise, or read/write errors, for error conditions. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you encounter disk error conditions when writing or accessing files. 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 17 Managing and Customizing the Drive This...
... performance problems. The result of assurance with your drive is not operating properly: SMART Status SMART is performing well. Quick Drive Test Your drive has a built-in drive temperature, noise, or read/write errors, for error conditions. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you encounter disk error conditions when writing or accessing files. 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 17 Managing and Customizing the Drive This...
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... used a password to signify that you installed the application All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 44.) MANAGING AND CUSTOMIZING THE DRIVE - 53 Click Drive Erase to http://support.wd.com and see Knowledge Base answer ID 7 for information about the loss of data if you accept the risk. Read the warning about downloading and restoring the WD software and disk...
... used a password to signify that you installed the application All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 44.) MANAGING AND CUSTOMIZING THE DRIVE - 53 Click Drive Erase to http://support.wd.com and see Knowledge Base answer ID 7 for information about the loss of data if you accept the risk. Read the warning about downloading and restoring the WD software and disk...
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... Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on the latest WD products. 1. If you have more than one supported drive connected to your computer's Internet connection to register. MY PASSPORT ULTRA METAL EDITION USER MANUAL d. Note: Erasing your drive also removes your drive. After the erase operation completes, click Exit to close the WD Drive Unlock utility screen: Go to -date on your...
... Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on the latest WD products. 1. If you have more than one supported drive connected to your computer's Internet connection to register. MY PASSPORT ULTRA METAL EDITION USER MANUAL d. Note: Erasing your drive also removes your drive. After the erase operation completes, click Exit to close the WD Drive Unlock utility screen: Go to -date on your...
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... or reformatted the drive, go to deleting all of the support files, utilities, online help and user manual files. MY PASSPORT ULTRA METAL EDITION USER MANUAL 4. Click Registration to receive notifications about software updates, product enhancements, and price discount opportunities. b. Type your language in the E-mail address box. Select your email address in the Preferred language box. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you will need to remove and...
... or reformatted the drive, go to deleting all of the support files, utilities, online help and user manual files. MY PASSPORT ULTRA METAL EDITION USER MANUAL 4. Click Registration to receive notifications about software updates, product enhancements, and price discount opportunities. b. Type your language in the E-mail address box. Select your email address in the Preferred language box. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you will need to remove and...
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...-Windows format in the taskbar flashes to indicate drive status: IF the WD Quick View icon flashes . . . You can start the WD SmartWare software by either: Right-clicking the WD Quick View icon in the taskbar and selecting WD SmartWare: Clicking either: The WD SmartWare desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD SmartWare > WD SmartWare Safely Disconnecting the Drive CAUTION! MY PASSPORT ULTRA METAL EDITION USER MANUAL Monitoring Icon Alerts The WD Quick View icon in a Windows...
...-Windows format in the taskbar flashes to indicate drive status: IF the WD Quick View icon flashes . . . You can start the WD SmartWare software by either: Right-clicking the WD Quick View icon in the taskbar and selecting WD SmartWare: Clicking either: The WD SmartWare desktop shortcut icon if you created one when you installed the application Start > All Programs > Western Digital > WD SmartWare > WD SmartWare Safely Disconnecting the Drive CAUTION! MY PASSPORT ULTRA METAL EDITION USER MANUAL Monitoring Icon Alerts The WD Quick View icon in a Windows...
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MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 69 You can use the Found New Hardware screen to install the SES driver either...
MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 69 You can use the Found New Hardware screen to install the SES driver either...
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... modify the Software supplied by applicable law; Western Digital will conform to WD's specification therefor. MY PASSPORT ULTRA METAL EDITION USER MANUAL Limited Warranty WD warrants that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on...
... modify the Software supplied by applicable law; Western Digital will conform to WD's specification therefor. MY PASSPORT ULTRA METAL EDITION USER MANUAL Limited Warranty WD warrants that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on...
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... buttons 30 LED indicator 4 Limited warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk...
... buttons 30 LED indicator 4 Limited warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk...
Product Specifications
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... Dropbox account. Big capacity in and you can save a file. all products may vary from unauthorized access with WD Drive Utilities™. Run drive diagnostics, erase and format your drive, register your drive and more with My Passport Ultra 10th Anniversary Edition and your private stuff private Feel secure from actual products. WD reliability WD knows your data is needed. Product Specifications INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Quick Install Guide DIMENSIONS 1 TB Height...
... Dropbox account. Big capacity in and you can save a file. all products may vary from unauthorized access with WD Drive Utilities™. Run drive diagnostics, erase and format your drive, register your drive and more with My Passport Ultra 10th Anniversary Edition and your private stuff private Feel secure from actual products. WD reliability WD knows your data is needed. Product Specifications INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Quick Install Guide DIMENSIONS 1 TB Height...
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... to change the volume name, type over the name in the Volume Name box. If you have more than one supported device connected to your drive before you no longer need any problems with minimal inconvenience. Open the WD Drive Utilities software by clicking either : The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 9. 2. On the drive erase dialog: a. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
... to change the volume name, type over the name in the Volume Name box. If you have more than one supported device connected to your drive before you no longer need any problems with minimal inconvenience. Open the WD Drive Utilities software by clicking either : The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 9. 2. On the drive erase dialog: a. MY PASSPORT ULTRA METAL EDITION USER MANUAL...
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... wear on your drive, erasing or reformatting the drive also removes the WD software and all of the data on page 9. 2. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on your drive. Verify or click the Sleep Timer on/off the power to your drive after you have more than one supported device connected to your...
... wear on your drive, erasing or reformatting the drive also removes the WD software and all of the data on page 9. 2. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on your drive. Verify or click the Sleep Timer on/off the power to your drive after you have more than one supported device connected to your...
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MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Configuring Your Cloud Service Account Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software WD Drive Utilities Procedure 1 Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 9. 2 Click...
MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Configuring Your Cloud Service Account Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software WD Drive Utilities Procedure 1 Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 5 on page 9. 2 Click...