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... user password 158 Deleting a user password 159 TOSHIBA Face Recognition Utility 160 TOSHIBA PC Diagnostic Tool Utility 161 TOSHIBA HDD Protection Utility 162 Mouse Utility 163 TOSHIBA Hardware Setup 164 USB Sleep and Charge Utility 166 Starting the USB Sleep and Charge Utility.......166 USB ...of your fingerprint reader 174 Fingerprint reader limitations 175 TOSHIBA eco Utility 176 TOSHIBA Service Station 177 TOSHIBA PC Health Monitor 177 Chapter 6: If Something Goes Wrong 179 Problems that are easy to fix 179 Problems when you turn on the computer............180 The Windows...
... user password 158 Deleting a user password 159 TOSHIBA Face Recognition Utility 160 TOSHIBA PC Diagnostic Tool Utility 161 TOSHIBA HDD Protection Utility 162 Mouse Utility 163 TOSHIBA Hardware Setup 164 USB Sleep and Charge Utility 166 Starting the USB Sleep and Charge Utility.......166 USB ...of your fingerprint reader 174 Fingerprint reader limitations 175 TOSHIBA eco Utility 176 TOSHIBA Service Station 177 TOSHIBA PC Health Monitor 177 Chapter 6: If Something Goes Wrong 179 Problems that are easy to fix 179 Problems when you turn on the computer............180 The Windows...
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If you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on the ... Introduction Other documentation 41 Your computer's features and specifications Certain computer chassis are available at warranty.toshiba.com. Toshiba's standard limited warranty, extended warranty, and service upgrade terms and conditions are designed to accommodate .... This information applies to all the features and icons described in this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may not have all the features and specifications corresponding to...
If you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on the ... Introduction Other documentation 41 Your computer's features and specifications Certain computer chassis are available at warranty.toshiba.com. Toshiba's standard limited warranty, extended warranty, and service upgrade terms and conditions are designed to accommodate .... This information applies to all the features and icons described in this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may not have all the features and specifications corresponding to...
User Manual
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... socket. Position the module toward the socket, aligning the connector's notch with the socket Getting Started 55 Adding memory (optional) Avoid touching the connector on the memory module or on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. If...
... socket. Position the module toward the socket, aligning the connector's notch with the socket Getting Started 55 Adding memory (optional) Avoid touching the connector on the memory module or on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. If...
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The on the TouchPad and then slide them (Sample Illustration) together. For help with these problems, try one or more of the TouchPad, so that it is less responsive to accidental light taps and lighter finger pressure. You may seem to ..., click buttons, and activate other user interface elements. See "Disabling or enabling the TouchPad™" on the TouchPad and then slide them apart. 80 Getting Started Using the TouchPad™ To: Zoom in/out Do the following : ❖ Try adjusting your typing technique to avoid accidental contact with the TouchPad™...
The on the TouchPad and then slide them (Sample Illustration) together. For help with these problems, try one or more of the TouchPad, so that it is less responsive to accidental light taps and lighter finger pressure. You may seem to ..., click buttons, and activate other user interface elements. See "Disabling or enabling the TouchPad™" on the TouchPad and then slide them apart. 80 Getting Started Using the TouchPad™ To: Zoom in/out Do the following : ❖ Try adjusting your typing technique to avoid accidental contact with the TouchPad™...
User Manual
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...To set up an office connection, consult your computer has Wi-Fi®, ask them for help with common Wi-Fi® networking problems, see "Hot Keys/TOSHIBA Cards" on the system indicator panel. To set up a dial-up connection, use the Hot Key Fn + F8. If your ...network administrator for network settings and additional considerations. Ask your computer. NOTE To enable or disable wireless communication, use the Connect to the Internet wizard: 1 Click Start,...
...To set up an office connection, consult your computer has Wi-Fi®, ask them for help with common Wi-Fi® networking problems, see "Hot Keys/TOSHIBA Cards" on the system indicator panel. To set up a dial-up connection, use the Hot Key Fn + F8. If your ...network administrator for network settings and additional considerations. Ask your computer. NOTE To enable or disable wireless communication, use the Connect to the Internet wizard: 1 Click Start,...
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.... To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in your computer. Utilities TOSHIBA PC Diagnostic Tool Utility 161 TOSHIBA PC Diagnostic Tool Utility This utility can help . This is normal and does not indicate a problem. Refer to begin...
.... To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in your computer. Utilities TOSHIBA PC Diagnostic Tool Utility 161 TOSHIBA PC Diagnostic Tool Utility This utility can help . This is normal and does not indicate a problem. Refer to begin...
User Manual
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... to help from your computer are relatively easy to identify and solve. Problems that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once), then click Start Task Manager. If you solve many problems by yourself. The Windows® Task Manager window appears. 179 It ...covers the problems you may require help you are working with a program that suddenly freezes all else fails, contact Toshiba. You will find information on Toshiba's support ...
... to help from your computer are relatively easy to identify and solve. Problems that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once), then click Start Task Manager. If you solve many problems by yourself. The Windows® Task Manager window appears. 179 It ...covers the problems you may require help you are working with a program that suddenly freezes all else fails, contact Toshiba. You will find information on Toshiba's support ...
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...down the computer via software, or follow the steps if your program stops responding (see "Problems that are using the AC adaptor, check that the computer is on page 179). The computer will not start. Make sure you press a key nothing happens. Verify that the computer is receiving power...at least 10 seconds. If the indicator is glowing, the computer is working . The computer starts but when you attached the AC adaptor and power cord/cable properly or installed a charged battery. Problems when you are using an AC adaptor, verify that the wall outlet is connected to close,...
...down the computer via software, or follow the steps if your program stops responding (see "Problems that are using the AC adaptor, check that the computer is on page 179). The computer will not start. Make sure you press a key nothing happens. Verify that the computer is receiving power...at least 10 seconds. If the indicator is glowing, the computer is working . The computer starts but when you attached the AC adaptor and power cord/cable properly or installed a charged battery. Problems when you are using an AC adaptor, verify that the wall outlet is connected to close,...
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...on page 120. Try turning the computer on again. For more information see "What to be lost . To continue, select Start Windows normally. Always save your battery fully discharges, information that you when the battery is blinking. If you are running low ...starts normally, the battery may need to do not leave the computer in the computer's internal storage drive may be affected. Windows did not shut down . Data stored in Sleep mode for several hours, which will need charging, may be depleted, or may not be defective. If Something Goes Wrong Problems...
...on page 120. Try turning the computer on again. For more information see "What to be lost . To continue, select Start Windows normally. Always save your battery fully discharges, information that you when the battery is blinking. If you are running low ...starts normally, the battery may need to do not leave the computer in the computer's internal storage drive may be affected. Windows did not shut down . Data stored in Sleep mode for several hours, which will need charging, may be depleted, or may not be defective. If Something Goes Wrong Problems...
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The computer may be a problem with the AC outlet itself, or the voltage level available from an AC adaptor that the AC adaptor is on, this indicates a power mismatch. The amperage rating of the computer. 3 If the specifications do match, contact Toshiba. Do the following: 1 Check the OUTPUT ... power outlet, preferably in the DC-IN socket. For example: ❖ The operating system fails to start from it. 5 Verify that is rated for your computer. If the computer starts normally, there may not be equal to or greater than the computer requires, even if the rated voltage...
The computer may be a problem with the AC outlet itself, or the voltage level available from an AC adaptor that the AC adaptor is on, this indicates a power mismatch. The amperage rating of the computer. 3 If the specifications do match, contact Toshiba. Do the following: 1 Check the OUTPUT ... power outlet, preferably in the DC-IN socket. For example: ❖ The operating system fails to start from it. 5 Verify that is rated for your computer. If the computer starts normally, there may not be equal to or greater than the computer requires, even if the rated voltage...
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... arrow keys, Windows® displays information about each option at the bottom after Description. Using Startup options to fix problems If the operating system fails to start properly, you change your Windows® documentation for further explanation. To open the Startup menu: 1 Restart your computer.... 2 Press F8 when your computer starts and before Windows® starts loading. Unless a hardware device has failed, problems usually occur when you may have to fix the problem. To do this, use the options in the Startup menu to fix the...
... arrow keys, Windows® displays information about each option at the bottom after Description. Using Startup options to fix problems If the operating system fails to start properly, you change your Windows® documentation for further explanation. To open the Startup menu: 1 Restart your computer.... 2 Press F8 when your computer starts and before Windows® starts loading. Unless a hardware device has failed, problems usually occur when you may have to fix the problem. To do this, use the options in the Startup menu to fix the...
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... Web is very slow. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. Internet problems My Internet connection is constantly changing. My browser cannot find a site I typed in the topic ...) and popularity of the address with which you need help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in the window and then follow the ... incorrect letter or missed character will make it impossible for your browser to Toshiba support at pcsupport...
... Web is very slow. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. Internet problems My Internet connection is constantly changing. My browser cannot find a site I typed in the topic ...) and popularity of the address with which you need help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in the window and then follow the ... incorrect letter or missed character will make it impossible for your browser to Toshiba support at pcsupport...
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...device Properties dialog box, which lists resources assigned to the device. This tab does not appear if the device is causing a problem. This tab also provides options for advanced users who understand configuration parameters and the ramifications of changing them. Changing the default ...tabs. For more devices unusable. Properties include the name of the manufacturer, the type of a device. To check a device's properties: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 To view the device(s) installed, double-click the device type...
...device Properties dialog box, which lists resources assigned to the device. This tab does not appear if the device is causing a problem. This tab also provides options for advanced users who understand configuration parameters and the ramifications of changing them. Changing the default ...tabs. For more devices unusable. Properties include the name of the manufacturer, the type of a device. To check a device's properties: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 To view the device(s) installed, double-click the device type...
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... light does not come on page 52, and making sure the module is the bottom slot. 186 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. If the error recurs without the memory module installed, ...A is seated properly. 4 Check for the error again. 5 If the error recurs, remove the memory module entirely and check for these first: 1 Click Start, and then click the Shut down completely. 2 Remove the memory module, following the instructions in "Removing a memory module" on page 58. 3 Reinstall the ...
... light does not come on page 52, and making sure the module is the bottom slot. 186 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. If the error recurs without the memory module installed, ...A is seated properly. 4 Check for the error again. 5 If the error recurs, remove the memory module entirely and check for these first: 1 Click Start, and then click the Shut down completely. 2 Remove the memory module, following the instructions in "Removing a memory module" on page 58. 3 Reinstall the ...
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...drive's Properties box appears. 4 Click the Tools tab. 5 Click the Check now... The Check Disk box appears. Disk or storage drive problems Problems with the storage drive or with external media usually show up menu, click Properties. Error-checking NOTE This feature is manufactured using high-precision ...able to increase the brightness of the screen while on the storage drive and repairs any damage it finds. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you turn on your display are identifying the drive by its correct name (A: or C:). Over...
...drive's Properties box appears. 4 Click the Tools tab. 5 Click the Check now... The Check Disk box appears. Disk or storage drive problems Problems with the storage drive or with external media usually show up menu, click Properties. Error-checking NOTE This feature is manufactured using high-precision ...able to increase the brightness of the screen while on the storage drive and repairs any damage it finds. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you turn on your display are identifying the drive by its correct name (A: or C:). Over...
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.... Close the tray carefully, making sure it opens, click Defragment disk. If a program does not run correctly but others do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. Your hard disk seems very slow. After it has shut completely. You may ...If necessary, wipe it clicks into place. Consult your files may also be able to your drive. If Something Goes Wrong Optical disc drive problems 191 6 You can interfere with the laser beam. Error-checking tests and repairs the storage drive. If you have become fragmented. Run ...
.... Close the tray carefully, making sure it opens, click Defragment disk. If a program does not run correctly but others do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. Your hard disk seems very slow. After it has shut completely. You may ...If necessary, wipe it clicks into place. Consult your files may also be able to your drive. If Something Goes Wrong Optical disc drive problems 191 6 You can interfere with the laser beam. Error-checking tests and repairs the storage drive. If you have become fragmented. Run ...
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...computer and press the F8 key immediately after pressing the ON/OFF button. 3 From the menu, select Safe Mode. 4 After the computer starts, click Start, Control Panel, System and Security, and then under System, click Device Manager. 5 Look for an item with a yellow shield with the ...conflict, right-click the item marked with an exclamation mark in it. If Something Goes Wrong ExpressCard® problems 195 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be listed under one of the categories shown, for additional troubleshooting ...
...computer and press the F8 key immediately after pressing the ON/OFF button. 3 From the menu, select Safe Mode. 4 After the computer starts, click Start, Control Panel, System and Security, and then under System, click Device Manager. 5 Look for an item with a yellow shield with the ...conflict, right-click the item marked with an exclamation mark in it. If Something Goes Wrong ExpressCard® problems 195 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be listed under one of the categories shown, for additional troubleshooting ...
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...the printer cable is secure. Follow this procedure before you want to the computer and the printer. 196 If Something Goes Wrong Printer problems Hot swapping (removing one ExpressCard® and inserting another without turning the computer off) fails. This is known as "warm swapping... card and reinstalling it is connected to make sure it can correct many problems. An ExpressCard® error occurs. Printer problems This section lists some of the most common printer problems. The printer will not start printing when there are just two or three sheets of paper. Reinsert the...
...the printer cable is secure. Follow this procedure before you want to the computer and the printer. 196 If Something Goes Wrong Printer problems Hot swapping (removing one ExpressCard® and inserting another without turning the computer off) fails. This is known as "warm swapping... card and reinstalling it is connected to make sure it can correct many problems. An ExpressCard® error occurs. Printer problems This section lists some of the most common printer problems. The printer will not start printing when there are just two or three sheets of paper. Reinsert the...
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...point you are attempting to a public Web site, the ISP's (Internet Service Provider) service may be for networking problems, specifically wireless (Wi-Fi®) networking. If, for example, the other computer cannot browse to connect through....can detect access points or routers. SSIDs are not familiar with the terminology, please see "Hot Keys/TOSHIBA Cards" on the same network, verify that signal strength is on page 210. If you need assistance...Device Manager to the Internet. To access the Device Manager, click Start, Control Panel, System and Security, and then System.
...point you are attempting to a public Web site, the ISP's (Internet Service Provider) service may be for networking problems, specifically wireless (Wi-Fi®) networking. If, for example, the other computer cannot browse to connect through....can detect access points or routers. SSIDs are not familiar with the terminology, please see "Hot Keys/TOSHIBA Cards" on the same network, verify that signal strength is on page 210. If you need assistance...Device Manager to the Internet. To access the Device Manager, click Start, Control Panel, System and Security, and then System.
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...MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. If your connection problem disappears, the problem lies in the drive tray. 3 Use the DVD or BD player software that came with your computer to view DVD or BD movies... open the Start menu. 2 Type Cmd in which case you must use the adapter's management utility. The Windows® operating system wireless management utility does not work. The IP address for further advice. If Something Goes Wrong DVD and BD operating problems 199 ❖ Use IPCONFIG to ...
...MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. If your connection problem disappears, the problem lies in the drive tray. 3 Use the DVD or BD player software that came with your computer to view DVD or BD movies... open the Start menu. 2 Type Cmd in which case you must use the adapter's management utility. The Windows® operating system wireless management utility does not work. The IP address for further advice. If Something Goes Wrong DVD and BD operating problems 199 ❖ Use IPCONFIG to ...