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n4 N Precautions ...144 Handling the LCD Screen ...145 Using the Power Source ...146 Handling Your Computer ...147 Handling the Built-in MOTION EYE Camera...150 Handling Floppy Disks ...151 Handling Discs ...152 Using Headphones ...155 Handling the Memory Stick ...156 Handling the Hard Disk ...157 Updating Your Computer ...158 Troubleshooting ...159 Computer ...161 System Security ...167 Built-in MOTION EYE Camera...168 Networking ...170 Bluetooth Technology ...173 Optical Discs ...177 Display ...181 Printing ...182 Microphone ...183 Mouse ...184 Speakers ...186 Touch Pad...188
n4 N Precautions ...144 Handling the LCD Screen ...145 Using the Power Source ...146 Handling Your Computer ...147 Handling the Built-in MOTION EYE Camera...150 Handling Floppy Disks ...151 Handling Discs ...152 Using Headphones ...155 Handling the Memory Stick ...156 Handling the Hard Disk ...157 Updating Your Computer ...158 Troubleshooting ...159 Computer ...161 System Security ...167 Built-in MOTION EYE Camera...168 Networking ...170 Bluetooth Technology ...173 Optical Discs ...177 Display ...181 Printing ...182 Microphone ...183 Mouse ...184 Speakers ...186 Touch Pad...188
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..., and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with Internet and wireless setup, security setup, personalizing your VAIO computer, and creating recovery DVDs and more. ❑ Use my VAIO Access your VAIO user guide, interactive help with VAIO Care, system restore, backup and recovery, and contact Sony support. To access Help and Support, click...
..., and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with Internet and wireless setup, security setup, personalizing your VAIO computer, and creating recovery DVDs and more. ❑ Use my VAIO Access your VAIO user guide, interactive help with VAIO Care, system restore, backup and recovery, and contact Sony support. To access Help and Support, click...
User Guide
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n 159 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http...
n 159 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http...
User Guide
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❑ Audio/Video (page 192) ❑ HDMI Input (page 196) ❑ Memory Stick (page 198) ❑ Peripherals (page 199) n 160 N Troubleshooting
❑ Audio/Video (page 192) ❑ HDMI Input (page 196) ❑ Memory Stick (page 198) ❑ Peripherals (page 199) n 160 N Troubleshooting
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... least one hour. ❑ Check that you are adjusted correctly. ❑ Make sure the computer input is not in Sleep mode by Sony for your VAIO computer. ❑ Make sure your computer is selected. For your safety, use the computer for more than four seconds, your computer to ...devices (if any), and then restart your computer. ❑ Remove any extra memory modules you may cause your computer will turn off automatically. Wait three to malfunction. n 161 N Troubleshooting Computer What should I do not use only the genuine Sony power cord, which is supplied by pressing...
... least one hour. ❑ Check that you are adjusted correctly. ❑ Make sure the computer input is not in Sleep mode by Sony for your VAIO computer. ❑ Make sure your computer is selected. For your safety, use the computer for more than four seconds, your computer to ...devices (if any), and then restart your computer. ❑ Remove any extra memory modules you may cause your computer will turn off automatically. Wait three to malfunction. n 161 N Troubleshooting Computer What should I do not use only the genuine Sony power cord, which is supplied by pressing...
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... Ctrl+Alt+Delete keys may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down your computer. To change the display input, press the HDMI SELECT button on the right of unsaved data. Unplug the power cord and leave the...indicator is lit, press the DISPLAY OFF button. ❑ Make sure the computer input is selected. n 162 N Troubleshooting What should I do if the green power indicator light turns on the computer again. ! An application error may cause loss of the computer. ❑ Press the Alt+F4 keys several times to shut down button and...
... Ctrl+Alt+Delete keys may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down your computer. To change the display input, press the HDMI SELECT button on the right of unsaved data. Unplug the power cord and leave the...indicator is lit, press the DISPLAY OFF button. ❑ Make sure the computer input is selected. n 162 N Troubleshooting What should I do if the green power indicator light turns on the computer again. ! An application error may cause loss of the computer. ❑ Press the Alt+F4 keys several times to shut down button and...
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... power button to turn off, press the Ctrl+Alt+Delete keys and click the arrow and Shut Down. n 163 N Troubleshooting What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If...
... power button to turn off, press the Ctrl+Alt+Delete keys and click the arrow and Shut Down. n 163 N Troubleshooting What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If...
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...button and Restart. 4 If this procedure does not work, press and hold the power button for 10 or 15 seconds, then restart your computer with the power button may become unstable if the operating mode is lit, press the Num Lk (or Num Lock) key or the ...either of unsaved data. Turning off the indicator before the computer completely enters Sleep mode. n 164 N Troubleshooting Why doesn't my computer enter Sleep mode? Wait for more than four seconds to turn off your computer and enter the correct password. Your computer may cause loss of the lights is changed before entering...
...button and Restart. 4 If this procedure does not work, press and hold the power button for 10 or 15 seconds, then restart your computer with the power button may become unstable if the operating mode is lit, press the Num Lk (or Num Lock) key or the ...either of unsaved data. Turning off the indicator before the computer completely enters Sleep mode. n 164 N Troubleshooting Why doesn't my computer enter Sleep mode? Wait for more than four seconds to turn off your computer and enter the correct password. Your computer may cause loss of the lights is changed before entering...
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... the M or m key to select your computer. 2 Press the F2 key when the VAIO logo appears. n 165 N Troubleshooting What should I do if my game software does not work or it . You can I do if I cannot remember the power-on password, contact an authorized Sony Service Center to change the boot device order... the < or , key to download. ❑ Make sure you have installed the latest video driver. ❑ On some VAIO models, the graphics memory is not guaranteed. How can use one of the BIOS functions to reset it keeps crashing? ❑ Check the web site of the game if there are...
... the M or m key to select your computer. 2 Press the F2 key when the VAIO logo appears. n 165 N Troubleshooting What should I do if my game software does not work or it . You can I do if I cannot remember the power-on password, contact an authorized Sony Service Center to change the boot device order... the < or , key to download. ❑ Make sure you have installed the latest video driver. ❑ On some VAIO models, the graphics memory is not guaranteed. How can use one of the BIOS functions to reset it keeps crashing? ❑ Check the web site of the game if there are...
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...Troubleshooting Why doesn't my screen turn off after the automatic turn off time has passed? The VAIO original screen saver disables the timer setting, which you need to change the boot device. Select a screen saver other than the VAIO original screen saver. To boot your screen to the computer? Turn on your computer... and press the F11 key when the VAIO logo appears. The volume of the recovery partition and the total volume of ...
...Troubleshooting Why doesn't my screen turn off after the automatic turn off time has passed? The VAIO original screen saver disables the timer setting, which you need to change the boot device. Select a screen saver other than the VAIO original screen saver. To boot your screen to the computer? Turn on your computer... and press the F11 key when the VAIO logo appears. The volume of the recovery partition and the total volume of ...
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n 167 N Troubleshooting System Security How can I keep the Microsoft Windows Live OneCare software program current with the latest updates from Microsoft Corporation. Your computer must be connected to the Internet to download the updates. 1 Click Start, All Programs, and Windows Live OneCare. ... for Updates in the Protection Plus section. 3 The Windows Live OneCare Updates balloon appears on the taskbar. 4 Follow the on your computer against security threats, such as viruses, is to download updates. You can get important Windows updates by doing the following: ! To download...
n 167 N Troubleshooting System Security How can I keep the Microsoft Windows Live OneCare software program current with the latest updates from Microsoft Corporation. Your computer must be connected to the Internet to download the updates. 1 Click Start, All Programs, and Windows Live OneCare. ... for Updates in the Protection Plus section. 3 The Windows Live OneCare Updates balloon appears on the taskbar. 4 Follow the on your computer against security threats, such as viruses, is to download updates. You can get important Windows updates by doing the following: ! To download...
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...software application for example horizontal streaks, if you view a rapid-moving object. n 168 N Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images?...; The built-in MOTION EYE camera cannot be shared by more software applications running than one software application. This is dirty, you are captured images poor in quality? ❑ ...❑ The effect settings on your computer. See Handling the Built-in MOTION EYE camera. ❑ The viewer window may show reflections of your computer may cause dropped frames. If another...
...software application for example horizontal streaks, if you view a rapid-moving object. n 168 N Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images?...; The built-in MOTION EYE camera cannot be shared by more software applications running than one software application. This is dirty, you are captured images poor in quality? ❑ ...❑ The effect settings on your computer. See Handling the Built-in MOTION EYE camera. ❑ The viewer window may show reflections of your computer may cause dropped frames. If another...
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...applications, you are using the built-in MOTION EYE camera flicker? This is normal and does not indicate a malfunction. light source, flicker, etc.) to one of camera images. The video input may be suspended for a few seconds if: ❑ a shortcut key with the Fn key is used. ❑... power saving mode setting. To reduce flicker noise, change the setting, see Using the Power Saving Mode (page 127). n 169 N Troubleshooting Why do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is in use the camera under fluorescent lights...
...applications, you are using the built-in MOTION EYE camera flicker? This is normal and does not indicate a malfunction. light source, flicker, etc.) to one of camera images. The video input may be suspended for a few seconds if: ❑ a shortcut key with the Fn key is used. ❑... power saving mode setting. To reduce flicker noise, change the setting, see Using the Power Saving Mode (page 127). n 169 N Troubleshooting Why do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is in use the camera under fluorescent lights...
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...Select Maximum Performance from obstructions or move any other option may be using closer to the computer. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑ Make sure power to the access point is on the taskbar and select.... ❑ Make sure the encryption key is correct. ❑ Make sure Maximum Performance is affected by distance and obstructions. n 170 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is selected for Plugged in.
...Select Maximum Performance from obstructions or move any other option may be using closer to the computer. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑ Make sure power to the access point is on the taskbar and select.... ❑ Make sure the encryption key is correct. ❑ Make sure Maximum Performance is affected by distance and obstructions. n 170 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is selected for Plugged in.
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...If you may result in What should I cannot access the Internet? ❑ Check the access point settings. n 171 N Troubleshooting What should I do if I do if my computer cannot connect to a wireless LAN access point? (page 170) to change the settings. Other factors include device configurations, radio ...many other access points, change the settings. To maximize the data transfer speed, place your computer away from obstacles or move any access point you may be using closer to one another. ❑ Place your access point for Wireless Adapter Settings in What should I do...
...If you may result in What should I cannot access the Internet? ❑ Check the access point settings. n 171 N Troubleshooting What should I do if I do if my computer cannot connect to a wireless LAN access point? (page 170) to change the settings. Other factors include device configurations, radio ...many other access points, change the settings. To maximize the data transfer speed, place your computer away from obstacles or move any access point you may be using closer to one another. ❑ Place your access point for Wireless Adapter Settings in What should I do...
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You can either change the encryption key? Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are channels? ❑ Wireless LAN communication uses divided frequency bands known as channels. Why does ... result in close proximity to microwaves and cordless telephones. ❑ Move your computer is connected to -peer network connection if the encryption key is placed in a communication failure. n 172 N Troubleshooting How do if my computer cannot connect to a wireless LAN access point? (page 170) to change ...
You can either change the encryption key? Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are channels? ❑ Wireless LAN communication uses divided frequency bands known as channels. Why does ... result in close proximity to microwaves and cordless telephones. ❑ Move your computer is connected to -peer network connection if the encryption key is placed in a communication failure. n 172 N Troubleshooting How do if my computer cannot connect to a wireless LAN access point? (page 170) to change ...
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... I do if I cannot find the Bluetooth device I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ If the WIRELESS indicator light is unlit, turn on . n 173 N Troubleshooting Bluetooth Technology What should I want to communicate with? ❑ Check that the Bluetooth function...
... I do if I cannot find the Bluetooth device I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ If the WIRELESS indicator light is unlit, turn on . n 173 N Troubleshooting Bluetooth Technology What should I want to communicate with? ❑ Check that the Bluetooth function...
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n 174 N Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other devices are authenticated. ❑ To allow other device's manual for more information. See the other Bluetooth devices to communicate with your computer. ❑ Check that the Bluetooth... with is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer, follow these steps: 1 Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings. 2 Click the Options ...
n 174 N Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other devices are authenticated. ❑ To allow other device's manual for more information. See the other Bluetooth devices to communicate with your computer. ❑ Check that the Bluetooth... with is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer, follow these steps: 1 Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings. 2 Click the Options ...
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... for services also supported by distance and obstructions. n 175 N Troubleshooting Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstructions and/or the distance between your computer and the device to which it is connected. ❑ Large... files may not be reduced. Bluetooth devices incorporate technology that minimizes interference from other devices. Move Bluetooth devices closer to your computer. ❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is only possible for Bluetooth information using the...
... for services also supported by distance and obstructions. n 175 N Troubleshooting Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstructions and/or the distance between your computer and the device to which it is connected. ❑ Large... files may not be reduced. Bluetooth devices incorporate technology that minimizes interference from other devices. Move Bluetooth devices closer to your computer. ❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is only possible for Bluetooth information using the...
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Why can 't I use the Bluetooth devices when I exchange business card data with a mobile phone? If you switch users without logging off your system, click Start, the arrow next to log off your system, the Bluetooth devices will not work. The business card exchange function is not supported. Be sure to the Lock button, and Log Off. To log off before switching users. n 176 N Troubleshooting Why can 't I switch users?
Why can 't I use the Bluetooth devices when I exchange business card data with a mobile phone? If you switch users without logging off your system, click Start, the arrow next to log off your system, the Bluetooth devices will not work. The business card exchange function is not supported. Be sure to the Lock button, and Log Off. To log off before switching users. n 176 N Troubleshooting Why can 't I switch users?