Operation Guide
Page 1
OPERATION GUIDE Search based on what you want to do MAKE A COPY PRINT A DOCUMENT SEND A FAX SCAN AN IMAGE / SEND AN INTERNET FAX SAVE A JOB AND REUSE IT LATER MAINTAIN THE MACHINE Search using the table of contents BEFORE USING THE MACHINE COPIER PRINTER FACSIMILE SCANNER / INTERNET FAX DOCUMENT FILING SYSTEM SETTINGS TROUBLESHOOTING About Operation Guide
OPERATION GUIDE Search based on what you want to do MAKE A COPY PRINT A DOCUMENT SEND A FAX SCAN AN IMAGE / SEND AN INTERNET FAX SAVE A JOB AND REUSE IT LATER MAINTAIN THE MACHINE Search using the table of contents BEFORE USING THE MACHINE COPIER PRINTER FACSIMILE SCANNER / INTERNET FAX DOCUMENT FILING SYSTEM SETTINGS TROUBLESHOOTING About Operation Guide
Operation Guide
Page 40
The document filing function allows you have difficulty using the machine. TROUBLESHOOTING This chapter explains how to remove paper misfeeds and provides answers to load paper, and machine maintenance. 2. Current settings can be displayed or printed out ...
The document filing function allows you have difficulty using the machine. TROUBLESHOOTING This chapter explains how to remove paper misfeeds and provides answers to load paper, and machine maintenance. 2. Current settings can be displayed or printed out ...
Operation Guide
Page 747
...from a computer 8-4 • Printing on an envelope 8-5 • Changing the paper size used for selecting the setting. CHAPTER 8 TROUBLESHOOTING This chapter provides solutions to possible problems in this manual, please contact your problem and use the answer to help correct the situation. ...PROBLEMS RELATED TO QUALITY / PRINT RESULTS 8-43 • PROBLEMS RELATED TO PERIPHERAL DEVICES 8-45 • OTHER PROBLEMS 8-47 8-1 TROUBLESHOOTING PROBLEMS FREQUENTLY ASKED QUESTIONS • Making a copy of a non-standard size original . . . . 8-3 • I try to solve a problem using ...
...from a computer 8-4 • Printing on an envelope 8-5 • Changing the paper size used for selecting the setting. CHAPTER 8 TROUBLESHOOTING This chapter provides solutions to possible problems in this manual, please contact your problem and use the answer to help correct the situation. ...PROBLEMS RELATED TO QUALITY / PRINT RESULTS 8-43 • PROBLEMS RELATED TO PERIPHERAL DEVICES 8-45 • OTHER PROBLEMS 8-47 8-1 TROUBLESHOOTING PROBLEMS FREQUENTLY ASKED QUESTIONS • Making a copy of a non-standard size original . . . . 8-3 • I try to solve a problem using ...
Operation Guide
Page 748
...) back on in that order. • When turning off the main power switch, ensure that each of the problem and ask for help. TROUBLESHOOTING TROUBLESHOOTING PROBLEMS The chart below shows the procedure to follow in the other instruction manuals included with the machine. Contact your problem in other chapters in...first You may solve the problem in some cases, so try doing so before attributing the problem to a malfunction. Use it as a troubleshooting guide. Ask the administrator for help Inform the machine's administrator of the nature of the lamps on may find the solution to your ...
...) back on in that order. • When turning off the main power switch, ensure that each of the problem and ask for help. TROUBLESHOOTING TROUBLESHOOTING PROBLEMS The chart below shows the procedure to follow in the other instruction manuals included with the machine. Contact your problem in other chapters in...first You may solve the problem in some cases, so try doing so before attributing the problem to a malfunction. Use it as a troubleshooting guide. Ask the administrator for help Inform the machine's administrator of the nature of the lamps on may find the solution to your ...
Operation Guide
Page 749
... copied image in the bypass tray. PaappeerrSeSleelcetct ByyppaassssTrTaryayTypTey/pSei/zeSiSzeettSinegtting Seelleeccttthtehepapearpetrypet.ype. A3 Paper Tray Plain Plain Plain Plain OK Bypass Tray A4 Recycled 8-3 Contents TROUBLESHOOTING FREQUENTLY ASKED QUESTIONS Making a copy of a non-standard size original The procedure for making a copy of copy mode, touch [Original] then [Size Input]. Type: Recycled...
... copied image in the bypass tray. PaappeerrSeSleelcetct ByyppaassssTrTaryayTypTey/pSei/zeSiSzeettSinegtting Seelleeccttthtehepapearpetrypet.ype. A3 Paper Tray Plain Plain Plain Plain OK Bypass Tray A4 Recycled 8-3 Contents TROUBLESHOOTING FREQUENTLY ASKED QUESTIONS Making a copy of a non-standard size original The procedure for making a copy of copy mode, touch [Original] then [Size Input]. Type: Recycled...
Operation Guide
Page 750
... driver port is set correctly. Checking port settings in the Print dialog box, and select the machine if it is selected in the printer driver SHARP MX-XXXX Display the printer driver's Properties dialog box and click the [Port] tab. Install the printer driver and try again. Checking the printer name Check.... Also check that the printer driver for the machine is not installed. Do your machine is not listed, the printer driver is selected when printing. TROUBLESHOOTING I can't print from a computer...
... driver port is set correctly. Checking port settings in the Print dialog box, and select the machine if it is selected in the printer driver SHARP MX-XXXX Display the printer driver's Properties dialog box and click the [Port] tab. Install the printer driver and try again. Checking the printer name Check.... Also check that the printer driver for the machine is not installed. Do your machine is not listed, the printer driver is selected when printing. TROUBLESHOOTING I can't print from a computer...
Operation Guide
Page 751
... print result before using an envelope. Filing Type: Envelope Size: Select the envelope size 3 Select settings in "Paper Type". Print on . It is explained below. TROUBLESHOOTING 1 Place paper in "Image Orientation" on the [Main] tab. (5) Click the [OK] button. (5) 8-5 Contents Only the name and address side of the envelope in "Paper...
... print result before using an envelope. Filing Type: Envelope Size: Select the envelope size 3 Select settings in "Paper Type". Print on . It is explained below. TROUBLESHOOTING 1 Place paper in "Image Orientation" on the [Main] tab. (5) Click the [OK] button. (5) 8-5 Contents Only the name and address side of the envelope in "Paper...
Operation Guide
Page 752
... whose status is larger than the paper size specified for the job. 8-6 Contents To delete the job, you wish to display the job status screen. TROUBLESHOOTING Changing the paper size used for a print job Paper Empty When the size of paper specified for a print job is not loaded in the detail...
... whose status is larger than the paper size specified for the job. 8-6 Contents To delete the job, you wish to display the job status screen. TROUBLESHOOTING Changing the paper size used for a print job Paper Empty When the size of paper specified for a print job is not loaded in the detail...
Operation Guide
Page 753
.... The image sending activity report is not turned on the operation panel, and then touch [List Print (Administrator)] - [Image Sending Activity Report] to forward data... TROUBLESHOOTING Adjusting the volume of communication using the image send function, follow the steps below to print the image sending activity report. If the computer is...
.... The image sending activity report is not turned on the operation panel, and then touch [List Print (Administrator)] - [Image Sending Activity Report] to forward data... TROUBLESHOOTING Adjusting the volume of communication using the image send function, follow the steps below to print the image sending activity report. If the computer is...
Operation Guide
Page 754
.... A misfeed has occurred. Turning M/C off now causes data loss. A cover or unit that was opened or moved to remove the misfeed was not correctly removed. - TROUBLESHOOTING REMOVING MISFEEDS This section explains what to do not touch or damage the transfer belt. • Carefully pull the paper out without tearing it. •...
.... A misfeed has occurred. Turning M/C off now causes data loss. A cover or unit that was opened or moved to remove the misfeed was not correctly removed. - TROUBLESHOOTING REMOVING MISFEEDS This section explains what to do not touch or damage the transfer belt. • Carefully pull the paper out without tearing it. •...
Operation Guide
Page 755
.../closing the side cover, pull out the side cover. Rotate the transfer roller in the direction of the centre tray. 8-9 Turn the roller rotating knob. TROUBLESHOOTING PAPER MISFEED ILLUSTRATIONS If you require more information when reading the instructions in the touch panel, see the paper misfeed illustrations below and then go...
.../closing the side cover, pull out the side cover. Rotate the transfer roller in the direction of the centre tray. 8-9 Turn the roller rotating knob. TROUBLESHOOTING PAPER MISFEED ILLUSTRATIONS If you require more information when reading the instructions in the touch panel, see the paper misfeed illustrations below and then go...
Operation Guide
Page 756
... a long time, so that there is no misfed paper in the upper exit area (when a job separator/finisher (MX-FN23) is hot. Remove the misfed paper. 8-10 Contents Remove the misfed paper. TROUBLESHOOTING (4) Paper misfeed in the bypass tray Remove the misfed paper. Do not touch it when removing misfed paper, as...
... a long time, so that there is no misfed paper in the upper exit area (when a job separator/finisher (MX-FN23) is hot. Remove the misfed paper. 8-10 Contents Remove the misfed paper. TROUBLESHOOTING (4) Paper misfeed in the bypass tray Remove the misfed paper. Do not touch it when removing misfed paper, as...
Operation Guide
Page 757
... right cover of paper drawer. Remove the misfed paper. Gently push the tray into the machine. Turn roller rotating knob in the finisher (when a finisher (MX-FN23) is installed) Open the front cover. Close the front and the side cover. Slide the finisher back to the right. Close the right cover... of paper drawer. Gently pull the tray out and remove the misfed paper. TROUBLESHOOTING (7) Paper misfeed in the direction of the arrow to the left , slide the finisher to remove the misfed paper.
... right cover of paper drawer. Remove the misfed paper. Gently push the tray into the machine. Turn roller rotating knob in the finisher (when a finisher (MX-FN23) is installed) Open the front cover. Close the front and the side cover. Slide the finisher back to the right. Close the right cover... of paper drawer. Gently pull the tray out and remove the misfed paper. TROUBLESHOOTING (7) Paper misfeed in the direction of the arrow to the left , slide the finisher to remove the misfed paper.
Operation Guide
Page 758
... lever at the front end of the staple case and remove the jammed staple. Take care that a bent staple does not hurt you. 8-12 Contents TROUBLESHOOTING REMOVING STAPLE JAMS Follow the steps below to the right.
... lever at the front end of the staple case and remove the jammed staple. Take care that a bent staple does not hurt you. 8-12 Contents TROUBLESHOOTING REMOVING STAPLE JAMS Follow the steps below to the right.
Operation Guide
Page 759
TROUBLESHOOTING Lower the lever at the front end of the staple case. 5 Replace the staple case. Push the staple case in until it locks into place. 6 Slide the finisher back to the right until it clicks into its original position. 7 Close the cover. 8 8-13 Contents Gently slide the finisher back to the right.
TROUBLESHOOTING Lower the lever at the front end of the staple case. 5 Replace the staple case. Push the staple case in until it locks into place. 6 Slide the finisher back to the right until it clicks into its original position. 7 Close the cover. 8 8-13 Contents Gently slide the finisher back to the right.
Operation Guide
Page 760
... 8-16 • If you are the administrator, enable "Rotation Copy Setting". System Settings (Administrator) > "Copy Function Settings" > "Other Settings" > "Rotation Copy Setting" > 8-14 Contents TROUBLESHOOTING COPYING PROBLEMS RELATED TO COPYING OPERATION • Copying does not take place 8-14 • Image rotation does not take place 8-14 • Two-sided copying...
... 8-16 • If you are the administrator, enable "Rotation Copy Setting". System Settings (Administrator) > "Copy Function Settings" > "Other Settings" > "Rotation Copy Setting" > 8-14 Contents TROUBLESHOOTING COPYING PROBLEMS RELATED TO COPYING OPERATION • Copying does not take place 8-14 • Image rotation does not take place 8-14 • Two-sided copying...
Operation Guide
Page 761
... cannot be used for two-sided printing. System Settings > "Paper Tray Settings" > "Tray Settings" > "Change" Are you using settings that can generally be set. TROUBLESHOOTING Problem Two-sided copying does not take place. Solution Check "Tray Settings" in the Start Guide. For the paper types and sizes that do not...
... cannot be used for two-sided printing. System Settings > "Paper Tray Settings" > "Tray Settings" > "Change" Are you using settings that can generally be set. TROUBLESHOOTING Problem Two-sided copying does not take place. Solution Check "Tray Settings" in the Start Guide. For the paper types and sizes that do not...
Operation Guide
Page 762
... light or too dark. Copies come out blank. Are you using the automatic document feeder, the original must be placed face up or face down . TROUBLESHOOTING PROBLEMS RELATED TO COPY RESULTS Problem The image is best for the original size and paper size? Part of the following modes depending on the...
... light or too dark. Copies come out blank. Are you using the automatic document feeder, the original must be placed face up or face down . TROUBLESHOOTING PROBLEMS RELATED TO COPY RESULTS Problem The image is best for the original size and paper size? Part of the following modes depending on the...
Operation Guide
Page 763
... know which network the machine is connected securely to the same network as your computer and the machine. Is the machine connected to the machine? TROUBLESHOOTING PRINTING PROBLEMS RELATED TO PRINTING OPERATION • Printing does not take place 8-17 • Two-sided printing does not take place. Wait at the hub...
... know which network the machine is connected securely to the same network as your computer and the machine. Is the machine connected to the machine? TROUBLESHOOTING PRINTING PROBLEMS RELATED TO PRINTING OPERATION • Printing does not take place 8-17 • Two-sided printing does not take place. Wait at the hub...
Operation Guide
Page 764
... machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible to correct the problem. TROUBLESHOOTING Problem Printing does not take place. When a port created with your computer. Change the [SNMP Status Enabled] checkbox to the printer. Make sure that the...
... machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible to correct the problem. TROUBLESHOOTING Problem Printing does not take place. When a port created with your computer. Change the [SNMP Status Enabled] checkbox to the printer. Make sure that the...