Maintenance Manual
Page 2
...72 Cleaning the Registration Roller 73 Cleaning the DustProof Glass 75 Checking the Earth Leakage Breaker 77 Adjusting the Printer Adjusting the Color Registration 79 Auto Adjust...79 Adjusting the Fuser for Thick Paper 80 Test Sheet Samples 83 Correcting the...Correction Value 84 Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet ....... 88 Resetting the gradation correction values to the initial values 89 Adjusting Image Density 92 Adjusting Tray Registration 94 Troubleshooting Error & Status Messages on the Control Panel 97 Printer Does Not Print 108 Checking...
...72 Cleaning the Registration Roller 73 Cleaning the DustProof Glass 75 Checking the Earth Leakage Breaker 77 Adjusting the Printer Adjusting the Color Registration 79 Auto Adjust...79 Adjusting the Fuser for Thick Paper 80 Test Sheet Samples 83 Correcting the...Correction Value 84 Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet ....... 88 Resetting the gradation correction values to the initial values 89 Adjusting Image Density 92 Adjusting Tray Registration 94 Troubleshooting Error & Status Messages on the Control Panel 97 Printer Does Not Print 108 Checking...
Maintenance Manual
Page 97
... "Replacing the Toner Cartridge". Add Toner: Cyan The printer is out of the indi- Call Service: EC Power Off On / If Error Reoccur Call Service A communication error sent A communication error sent from the from the engine to the controller. engine... to the control- Cannot check Signal in Ad hoc An attempt to check the radio signal was made while the communication mode was set to [Ad hoc] in the communication mode settings. cated color(s). Replace the toner cartridge (Y). The printer...
... "Replacing the Toner Cartridge". Add Toner: Cyan The printer is out of the indi- Call Service: EC Power Off On / If Error Reoccur Call Service A communication error sent A communication error sent from the from the engine to the controller. engine... to the control- Cannot check Signal in Ad hoc An attempt to check the radio signal was made while the communication mode was set to [Ad hoc] in the communication mode settings. cated color(s). Replace the toner cartridge (Y). The printer...
Maintenance Manual
Page 99
... box is tacle full of the punch waste box. Energy Save Mode In Energy Save Mode level 2. Pages (Collate) The printer identified a collation Add extra RAM. page overflow error. Exceeded Max. Stored Pages The maximum number of Locked Print. Turn the power off , and then on . If the ... was entered for the WEP the WEP key. Turn the power off , and then on . key. If the error continues, contact your printer Off, then back On. No action required. Error: Enter 5 or 13 characters An ID with an invalid number of Enter the correct number of Locked Print. Troubleshooting...
... box is tacle full of the punch waste box. Energy Save Mode In Energy Save Mode level 2. Pages (Collate) The printer identified a collation Add extra RAM. page overflow error. Exceeded Max. Stored Pages The maximum number of Locked Print. Turn the power off , and then on . If the ... was entered for the WEP the WEP key. Turn the power off , and then on . key. If the error continues, contact your printer Off, then back On. No action required. Error: Enter 5 or 13 characters An ID with an invalid number of Enter the correct number of Locked Print. Troubleshooting...
Maintenance Manual
Page 100
... , and then on . If the message appears again, contact your sales or service representative. Troubleshooting Messages / Second messages Description Hardware Problem HDD The printer identified a HDD Board error. Turn the power off, and then on . E Execute the utility tool for IEEE 1394, see the README file in the same directory in the...
... , and then on . If the message appears again, contact your sales or service representative. Troubleshooting Messages / Second messages Description Hardware Problem HDD The printer identified a HDD Board error. Turn the power off, and then on . E Execute the utility tool for IEEE 1394, see the README file in the same directory in the...
Maintenance Manual
Page 101
... message appears again, contact your sales or service representative. Hardware Problem Tray # There is a problem with the font file for the Printer module. An error was detected in the finish- See "Attaching IEEE 802.11b Interface Unit Type H" or "Attaching Bluetooth Interface Unit Type 3245", Setup ...IEEE 802.11b interface unit or the Bluetooth interface unit could not be detected when the power was turned on. Hardware Problem Printer font Problems with the pa- The IEEE 802.11b interface card or the Bluetooth interface card was removed after the power was ...
... message appears again, contact your sales or service representative. Hardware Problem Tray # There is a problem with the font file for the Printer module. An error was detected in the finish- See "Attaching IEEE 802.11b Interface Unit Type H" or "Attaching Bluetooth Interface Unit Type 3245", Setup ...IEEE 802.11b interface unit or the Bluetooth interface unit could not be detected when the power was turned on. Hardware Problem Printer font Problems with the pa- The IEEE 802.11b interface card or the Bluetooth interface card was removed after the power was ...
Maintenance Manual
Page 102
...exist There are no files available for Wait for a paper type, or paper size not supported by printer, and Tray Locking is initializing the de- velopment unit. An HDD overflow error occurred during Sample Print or Locked Print. HDD Not Installed The user tried to appropriate one. Load ...Full The maximum HDD area size Delete disused form/font types. If the error continues, contact your sales or service representative. Irregular Toner Irregular toner is out of pa- Invalid Data Power Off On The printer has received irregu- Turn the power off, and then on Form Feed...
...exist There are no files available for Wait for a paper type, or paper size not supported by printer, and Tray Locking is initializing the de- velopment unit. An HDD overflow error occurred during Sample Print or Locked Print. HDD Not Installed The user tried to appropriate one. Load ...Full The maximum HDD area size Delete disused form/font types. If the error continues, contact your sales or service representative. Irregular Toner Irregular toner is out of pa- Invalid Data Power Off On The printer has received irregu- Turn the power off, and then on Form Feed...
Maintenance Manual
Page 103
...in the fusing unit. the misfed paper. Remove the misfed paper following fied input tray, or the printer is a misfeed in the finish- feed unit. Proxy setting or connection error Proxy address port number is not active or not set. Check the proxy settings. Ready The default ...Remove the misfed paper. See p.153 "When "Remove Misfeed Z2:Dup.Feed Unit" Appears". RC Gate connection error Cannot communicate with RC Check the device or the RC Gate net- The printer is full. See p.142 "When "Remove Misfeed R:Finisher" Appears". not feeding paper. finisher shift tray....
...in the fusing unit. the misfed paper. Remove the misfed paper following fied input tray, or the printer is a misfeed in the finish- feed unit. Proxy setting or connection error Proxy address port number is not active or not set. Check the proxy settings. Ready The default ...Remove the misfed paper. See p.153 "When "Remove Misfeed Z2:Dup.Feed Unit" Appears". RC Gate connection error Cannot communicate with RC Check the device or the RC Gate net- The printer is full. See p.142 "When "Remove Misfeed R:Finisher" Appears". not feeding paper. finisher shift tray....
Maintenance Manual
Page 105
...the Options". 105 Depending belt. Depending on . XXX: Yellow/Magenta/Cyan/Black Set the indicated development unit(s) correctly. If the error continues, contact your sales or service representative. See "Attaching Duplex Unit Type 7100", Setup Guide. Turn the power off, and ...the feed rollers. Replace the fusing unit. Troubleshooting Messages / Second messages Description Solution Replace Color PCU soon (A) The time to replace the color PCU when the message "Replace Color PCU (Type A)" appears on your service contract, contact your sales or service representative. Prepare...
...the Options". 105 Depending belt. Depending on . XXX: Yellow/Magenta/Cyan/Black Set the indicated development unit(s) correctly. If the error continues, contact your sales or service representative. See "Attaching Duplex Unit Type 7100", Setup Guide. Turn the power off, and ...the feed rollers. Replace the fusing unit. Troubleshooting Messages / Second messages Description Solution Replace Color PCU soon (A) The time to replace the color PCU when the message "Replace Color PCU (Type A)" appears on your service contract, contact your sales or service representative. Prepare...
Maintenance Manual
Page 106
... not set correctly, or not set Set the waste toner bottle correctly. Wait a while. ed data. SC XXX-X Power Off On If Error Reoccur Call Service Turn the power off and then back on again. If the message appears again, contact your sales or service representative. If ... (K). 106 data. ing for data. SSID not entered This message appears if the SSID has not been entered. Turn the power off the printer while it is re- Troubleshooting Messages / Second messages Description Solution Reset Fusing Unit correctly There is no fusing unit, or the fusing unit is ...
... not set correctly, or not set Set the waste toner bottle correctly. Wait a while. ed data. SC XXX-X Power Off On If Error Reoccur Call Service Turn the power off and then back on again. If the message appears again, contact your sales or service representative. If ... (K). 106 data. ing for data. SSID not entered This message appears if the SSID has not been entered. Turn the power off the printer while it is re- Troubleshooting Messages / Second messages Description Solution Reset Fusing Unit correctly There is no fusing unit, or the fusing unit is ...
Maintenance Manual
Page 108
... Data In indicator blinking or lit after the print job is correct. If it . See p.20 "Loading Paper". Troubleshooting Printer Does Not Print Possible cause Solutions Is the power on ? Check the error message on the power. See "Printing a Configuration Page", Software Guide. Turn on the display and take the required action...
... Data In indicator blinking or lit after the print job is correct. If it . See p.20 "Loading Paper". Troubleshooting Printer Does Not Print Possible cause Solutions Is the power on ? Check the error message on the power. See "Printing a Configuration Page", Software Guide. Turn on the display and take the required action...
Maintenance Manual
Page 109
... Either move to the following steps. Try the following path on the CD-ROM labeled "Printer Drivers and Utilities". UTILITY\1394 ❒ For details about using Bluetooth? If the error occurs even after executing the above, proceed to a location where it is installed properly. ...• Check that there are no obstructions between the computer, printer, and other devices. • Change the location of the computer...
... Either move to the following steps. Try the following path on the CD-ROM labeled "Printer Drivers and Utilities". UTILITY\1394 ❒ For details about using Bluetooth? If the error occurs even after executing the above, proceed to a location where it is installed properly. ...• Check that there are no obstructions between the computer, printer, and other devices. • Change the location of the computer...
Maintenance Manual
Page 119
Toner based color settings under the printer driver produce ent from that image on thick paper. unexpected printout colors. The image is printed in color documents. from the Maintenance menu. The control panel error message stays on the com- Due to sudden temperature change, condensation might be able to computer screen images. Adjust image density. To...
Toner based color settings under the printer driver produce ent from that image on thick paper. unexpected printout colors. The image is printed in color documents. from the Maintenance menu. The control panel error message stays on the com- Due to sudden temperature change, condensation might be able to computer screen images. Adjust image density. To...
Maintenance Manual
Page 121
...your sales of this machine. When the power is turned off and on the control panel. See "System Menu", Software Guide. Access the printer through Web Image Monitor, logging on as an Administrator, and then confirm the settings of the SMTP server in [Network]. Also check the ...information concerning error e-mail from , check the supply or option is possible the destination was then back on as an Administrator, and then confirm the following...
...your sales of this machine. When the power is turned off and on the control panel. See "System Menu", Software Guide. Access the printer through Web Image Monitor, logging on as an Administrator, and then confirm the settings of the SMTP server in [Network]. Also check the ...information concerning error e-mail from , check the supply or option is possible the destination was then back on as an Administrator, and then confirm the following...
Maintenance Manual
Page 122
...is resolved during the time the power is off, no mail is sent. However, an error solved e-mail is sent. server has a malfunction. Such interference may occur with the store where the printer was received for send- Although the duplex unit is installed, the paper is still not... 802.11b (wireless LAN) or other functions. • Transmissions between the computer and the printer can be blocked by turning it off after an Alert occurs ing e-mail, but while no error-solved e- Move the printer or computer if necessary. ❒ When you use . ❒ Interference may affect the...
...is resolved during the time the power is off, no mail is sent. However, an error solved e-mail is sent. server has a malfunction. Such interference may occur with the store where the printer was received for send- Although the duplex unit is installed, the paper is still not... 802.11b (wireless LAN) or other functions. • Transmissions between the computer and the printer can be blocked by turning it off after an Alert occurs ing e-mail, but while no error-solved e- Move the printer or computer if necessary. ❒ When you use . ❒ Interference may affect the...
Maintenance Manual
Page 137
...until smudges no longer appear. ❒ Do not forcefully remove misfed paper, it will cause further misfeeds and possibly damage the printer. ❖ Misfeed Recovery This printer has a misfeed recovery function that sends misfed paper to get toner on your hands or clothes. ❒ Toner on prints... made after removing misfed paper may be loose (inadequately fused). Torn pieces remaining inside the printer will tear. The error message gives the location of these trays. Usually, you can remove the misfed paper from one or other of the misfeed. ...
...until smudges no longer appear. ❒ Do not forcefully remove misfed paper, it will cause further misfeeds and possibly damage the printer. ❖ Misfeed Recovery This printer has a misfeed recovery function that sends misfed paper to get toner on your hands or clothes. ❒ Toner on prints... made after removing misfed paper may be loose (inadequately fused). Torn pieces remaining inside the printer will tear. The error message gives the location of these trays. Usually, you can remove the misfed paper from one or other of the misfeed. ...
Maintenance Manual
Page 144
... of the 2 tray finisher. K Slowly lower the lever to check for misfed paper there. Lift the lever in the direction of step E. If the error message does not disappear even after misfed paper is removed, detach the 2 tray finisher from /to put it back into place. I Slowly lift the lever... to the printer. 144 L Close the front cover of the arrow ( ), and then slowly pull out the misfed paper. Removing Misfed Paper H Check areas B and C of...
... of the 2 tray finisher. K Slowly lower the lever to check for misfed paper there. Lift the lever in the direction of step E. If the error message does not disappear even after misfed paper is removed, detach the 2 tray finisher from /to put it back into place. I Slowly lift the lever... to the printer. 144 L Close the front cover of the arrow ( ), and then slowly pull out the misfed paper. Removing Misfed Paper H Check areas B and C of...
Maintenance Manual
Page 164
... Hz, 12 A or more ❖ Power Consumption: Printing Energy Saver *1 No power is used during power off. • Basic model printer 1,320 W or less *1 • Duplex unit standard model printer 1,400 W or less *1 17 W or less ❖ Warm-up Time: Less than 95 seconds (23°C, 73F) *1 *1 ...When no error. ❖ Dimensions: Width Depth Basic model printer (tray not extended) 575 mm (22.7 inches) 678 mm (26.7 inches) Duplex unit standard model printer 665 mm (26.2 (tray not extended) inches) 678 mm (26.7 inches) With...
... Hz, 12 A or more ❖ Power Consumption: Printing Energy Saver *1 No power is used during power off. • Basic model printer 1,320 W or less *1 • Duplex unit standard model printer 1,400 W or less *1 17 W or less ❖ Warm-up Time: Less than 95 seconds (23°C, 73F) *1 *1 ...When no error. ❖ Dimensions: Width Depth Basic model printer (tray not extended) 575 mm (22.7 inches) 678 mm (26.7 inches) Duplex unit standard model printer 665 mm (26.2 (tray not extended) inches) 678 mm (26.7 inches) With...
Setup Guide
Page 11
... the manual. ❖ Setup Guide (this manual) Provides information about printer setup and options. ❖ Maintenance Guide Provides information about paper, replacing supplies, and dealing with paper jams and error messages. ❖ Software Guide (HTML) Provides basic information about configuring and monitoring printer status using the printer in a network environment, and configuration and setup.
... the manual. ❖ Setup Guide (this manual) Provides information about printer setup and options. ❖ Maintenance Guide Provides information about paper, replacing supplies, and dealing with paper jams and error messages. ❖ Software Guide (HTML) Provides basic information about configuring and monitoring printer status using the printer in a network environment, and configuration and setup.
Setup Guide
Page 20
...It is unlit when the power is off or while the printer is on . If the red light is in units of the lit LED indicates toner status for each color. the yellow light indicates a potential error during printing. Power indicator This indicator remains lit while the ...power is approaching exhaustion. Display Displays current printer status and error messages. A yellow light indicates the toner amount is on ...
...It is unlit when the power is off or while the printer is on . If the red light is in units of the lit LED indicates toner status for each color. the yellow light indicates a potential error during printing. Power indicator This indicator remains lit while the ...power is approaching exhaustion. Display Displays current printer status and error messages. A yellow light indicates the toner amount is on ...
Setup Guide
Page 47
D Check the options. ❒ For details about the configuration page, see "Troubleshooting", Maintenance Guide. E Press the {Online} key. Ready 47 If there is not normal, check to see if an error message appears on the display. The initial screen appears. Setting Up ❒ If printing is an error message, see "Interpreting the Configuration Page", Software Guide.
D Check the options. ❒ For details about the configuration page, see "Troubleshooting", Maintenance Guide. E Press the {Online} key. Ready 47 If there is not normal, check to see if an error message appears on the display. The initial screen appears. Setting Up ❒ If printing is an error message, see "Interpreting the Configuration Page", Software Guide.