Quick Guide
Page 28
... Clean the exposure glass or ADF. Remove freshly output paper one by one, taking care not to remove any remaining moisture. Troubleshooting Printing or Scanning Problems ❖ Images are dirty. Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. ❖ The same area is...
... Clean the exposure glass or ADF. Remove freshly output paper one by one, taking care not to remove any remaining moisture. Troubleshooting Printing or Scanning Problems ❖ Images are dirty. Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. ❖ The same area is...
Quick Guide
Page 29
... you sent appears blank when received. Load paper into the tray. For more details, see "Loading Paper", User Guide. ❖ A fax you cannot solve the problem, contact your local sales or service representative. 29 Change the tray setting, and load paper of the approriate size. Fax Transmission...
... you sent appears blank when received. Load paper into the tray. For more details, see "Loading Paper", User Guide. ❖ A fax you cannot solve the problem, contact your local sales or service representative. 29 Change the tray setting, and load paper of the approriate size. Fax Transmission...
Support Guide
Page 31
... page is printed on the front side is processed after the image is capable of a sheet is always an odd-number page. However, since this problem by engine that the front side of outputting the paper face-down .
... page is printed on the front side is processed after the image is capable of a sheet is always an odd-number page. However, since this problem by engine that the front side of outputting the paper face-down .
Support Guide
Page 44
..."Menu Mode" can do in each service menu and what you turn the power on the LCD (MF model) if the machine has a problem. The user must select Language in Country in the "Configuration Page". XXIII. Service Table Service Program There is a menu for initializing all information...: G181 / G183 / G184 44 Revision 1.1 (01/08) The error codes will be displayed in the following order: "Clear/Stop", "1", "0", "7" and "Color Start" 1. Each service menu has several service menus. "Maintenance Mode" is a menu for some counters. • These counters are initialized: Print/Scan/Copy/Fax...
..."Menu Mode" can do in each service menu and what you turn the power on the LCD (MF model) if the machine has a problem. The user must select Language in Country in the "Configuration Page". XXIII. Service Table Service Program There is a menu for initializing all information...: G181 / G183 / G184 44 Revision 1.1 (01/08) The error codes will be displayed in the following order: "Clear/Stop", "1", "0", "7" and "Color Start" 1. Each service menu has several service menus. "Maintenance Mode" is a menu for some counters. • These counters are initialized: Print/Scan/Copy/Fax...
User Guide
Page 7
... inside the fusing unit 223 If paper jams inside a tray 225 If paper jams inside the transfer unit 227 Removing Scanning Jams 228 Print Quality Problems 232 Checking the Condition of Report...190 Administrator Settings 191 Changing Administrator Settings 191 Administrator Setting Parameters 192 PDL Settings...196 Changing PDL Settings 196...
... inside the fusing unit 223 If paper jams inside a tray 225 If paper jams inside the transfer unit 227 Removing Scanning Jams 228 Print Quality Problems 232 Checking the Condition of Report...190 Administrator Settings 191 Changing Administrator Settings 191 Administrator Setting Parameters 192 PDL Settings...196 Changing PDL Settings 196...
User Guide
Page 8
... Changing the Printer Driver Settings 234 Printed Colors Do Not Match Displayed Colors 234 Print Positions Do Not Match Display Positions 235 Copier Problems 236 Scanner Problems 237 Fax Problems ...238 Error and Status Messages on the Screen 239 Replacing Print Cartridges 246 Replacing the Waste Toner Bottle 251 10.Maintenance Cleaning...257 Cautions to...
... Changing the Printer Driver Settings 234 Printed Colors Do Not Match Displayed Colors 234 Print Positions Do Not Match Display Positions 235 Copier Problems 236 Scanner Problems 237 Fax Problems ...238 Error and Status Messages on the Screen 239 Replacing Print Cartridges 246 Replacing the Waste Toner Bottle 251 10.Maintenance Cleaning...257 Cautions to...
User Guide
Page 11
... below. • Installing options • Suitable paper types • Procedures to use the printer, copier, scanner, and fax functions • Configuring the machine • Troubleshooting problems and fixing paper jams • Replacing consumables • Checking the status of this machine.
... below. • Installing options • Suitable paper types • Procedures to use the printer, copier, scanner, and fax functions • Configuring the machine • Troubleshooting problems and fixing paper jams • Replacing consumables • Checking the status of this machine.
User Guide
Page 110
...Output Functions You can also rotate the image by 180 degrees. For details, see the appropriate topic. This function is useful when, for "color profile", and then see the printer driver Help. ❖ Printing multiple sets of a document You can print multiple sets of the same ... ...). Changing the method of down when using the Type 2 and Type 3 models can find the color profile in TrueType fonts, gar- 3 bled or distorted characters may help to solve the problem. If this function, a suitable reduction or enlargement ratio is not used when printing multiple sets, prints...
...Output Functions You can also rotate the image by 180 degrees. For details, see the appropriate topic. This function is useful when, for "color profile", and then see the printer driver Help. ❖ Printing multiple sets of a document You can print multiple sets of the same ... ...). Changing the method of down when using the Type 2 and Type 3 models can find the color profile in TrueType fonts, gar- 3 bled or distorted characters may help to solve the problem. If this function, a suitable reduction or enlargement ratio is not used when printing multiple sets, prints...
User Guide
Page 164
... Select the following mode when no external telephone or telephone answering device is connected: • Fax Only mode (auto reception) In this machine as the problem is resolved. ❒ If the machine remains turned off for a certain period of free memory space is low. ❒ If a printing... problem occurs, the fax is used for example, prior to feed paper from in the [Tray Use: Fax] setting. Stored received documents are as follows: ❖ ...
... Select the following mode when no external telephone or telephone answering device is connected: • Fax Only mode (auto reception) In this machine as the problem is resolved. ❒ If the machine remains turned off for a certain period of free memory space is low. ❒ If a printing... problem occurs, the fax is used for example, prior to feed paper from in the [Tray Use: Fax] setting. Stored received documents are as follows: ❖ ...
User Guide
Page 209
.../IP settings. ❒ If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may not appear even if the back button of the machine's configuration • Restoring the machine's configuration from backup files ❖ Supported Web browsers •...
.../IP settings. ❒ If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may not appear even if the back button of the machine's configuration • Restoring the machine's configuration from backup files ❖ Supported Web browsers •...
User Guide
Page 227
9. Overview Troubleshooting is divided into the following sections: • p.220 "Common Problems" • p.221 "Paper Feed Problems" • p.232 "Print Quality Problems" • p.233 "Printer Problems" • p.236 "Copier Problems" • p.237 "Scanner Problems" • p.238 "Fax Problems" • p.239 "Error and Status Messages on the Screen" • p.246 "Replacing Print Cartridges" • p.251 "Replacing the Waste Toner Bottle" 219 Troubleshooting This chapter provides a guide for solving problems in operating the machine.
9. Overview Troubleshooting is divided into the following sections: • p.220 "Common Problems" • p.221 "Paper Feed Problems" • p.232 "Print Quality Problems" • p.233 "Printer Problems" • p.236 "Copier Problems" • p.237 "Scanner Problems" • p.238 "Fax Problems" • p.239 "Error and Status Messages on the Screen" • p.246 "Replacing Print Cartridges" • p.251 "Replacing the Waste Toner Bottle" 219 Troubleshooting This chapter provides a guide for solving problems in operating the machine.
User Guide
Page 228
... is too loud. For details, see p.180 "Machine Settings". The volume of the The volume is set to the Adjust the volume of these problems persist, turn on the screen, ta. et. For details, see p.180 the machine is displayed on . Pages are not printed. The supply... off the power, pull out the power cord, and contact your sales or service representative. 220 Troubleshooting Common Problems This section describes how to troubleshoot common problems that the wall outlet is not defective by connecting another working device. Possible cause Solution The power cord is ...
... is too loud. For details, see p.180 "Machine Settings". The volume of the The volume is set to the Adjust the volume of these problems persist, turn on the screen, ta. et. For details, see p.180 the machine is displayed on . Pages are not printed. The supply... off the power, pull out the power cord, and contact your sales or service representative. 220 Troubleshooting Common Problems This section describes how to troubleshoot common problems that the wall outlet is not defective by connecting another working device. Possible cause Solution The power cord is ...
User Guide
Page 229
...8226; Make sure that the paper guides are fed • Fan the paper well before loading. See p.58 "Supported Pa- Paper Feed Problems Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of paper. See p.66 "Loading ...printing images that the paper guides are properly adjusted. per for Each Tray". • Load paper correctly, making sure that contain large areas of solid color, which consume a lot of toner. • Use supported types of paper. See p.259 "Cleaning the Friction Pad and Paper Feed Roller" and ...
...8226; Make sure that the paper guides are fed • Fan the paper well before loading. See p.58 "Supported Pa- Paper Feed Problems Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of paper. See p.66 "Loading ...printing images that the paper guides are properly adjusted. per for Each Tray". • Load paper correctly, making sure that contain large areas of solid color, which consume a lot of toner. • Use supported types of paper. See p.259 "Cleaning the Friction Pad and Paper Feed Roller" and ...
User Guide
Page 230
... output tray more frequently. • Paper is damp. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine. 222 Troubleshooting Problem Solution The printed paper is curled. • Load the paper upside down in the [High Humidity Mode] under [Machine Settings]. Use paper that if you...
... output tray more frequently. • Paper is damp. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine. 222 Troubleshooting Problem Solution The printed paper is curled. • Load the paper upside down in the [High Humidity Mode] under [Machine Settings]. Use paper that if you...
User Guide
Page 231
... the temperature around the guide is jammed in the transfer unit, see p.225 "If paper jams inside of this machine becomes very hot. Paper Feed Problems 1. BAA103S 3. Do not touch the parts la- 9 belled "v" (indicating a hot surface). • The fusing section of this machine might be taken when removing jammed paper...
... the temperature around the guide is jammed in the transfer unit, see p.225 "If paper jams inside of this machine becomes very hot. Paper Feed Problems 1. BAA103S 3. Do not touch the parts la- 9 belled "v" (indicating a hot surface). • The fusing section of this machine might be taken when removing jammed paper...
User Guide
Page 233
BAA069S Note ❒ When closing the cover, check that the error is cleared. BAA056S 225 Paper Feed Problems BAA074S D Using both hands, carefully push up the front cover until it . Af- If paper jams inside a tray 9 If paper jams in tray 1 or 2, follow the procedure below to remove it closes. ter closing the front cover, push the upper area of the cover firmly. C Carefully lift the blue fusing unit levers. A Pull the opening lever on the front cover, and then carefully lower the front cover.
BAA069S Note ❒ When closing the cover, check that the error is cleared. BAA056S 225 Paper Feed Problems BAA074S D Using both hands, carefully push up the front cover until it . Af- If paper jams inside a tray 9 If paper jams in tray 1 or 2, follow the procedure below to remove it closes. ter closing the front cover, push the upper area of the cover firmly. C Carefully lift the blue fusing unit levers. A Pull the opening lever on the front cover, and then carefully lower the front cover.
User Guide
Page 235
... cover, push the upper area of the cover firmly. BAA056S B Carefully remove any paper that the error is jammed under the transfer unit. Paper Feed Problems If paper jams inside the transfer unit If paper jams inside the machine. 9 C Using both hands, carefully push up the front cover until it . A Pull...
... cover, push the upper area of the cover firmly. BAA056S B Carefully remove any paper that the error is jammed under the transfer unit. Paper Feed Problems If paper jams inside the transfer unit If paper jams inside the machine. 9 C Using both hands, carefully push up the front cover until it . A Pull...
User Guide
Page 237
Paper Feed Problems D Lift the paper feed roller slightly and pull it . BAA151S E Gently pull the jammed original to remove it out toward you cannot pull out the jammed original easily, raise the input tray to see if the original is jammed in the output area. 9 BAA166S 229 BAA153S F If you .
Paper Feed Problems D Lift the paper feed roller slightly and pull it . BAA151S E Gently pull the jammed original to remove it out toward you cannot pull out the jammed original easily, raise the input tray to see if the original is jammed in the output area. 9 BAA166S 229 BAA153S F If you .
User Guide
Page 239
J Close the ADF cover. Be careful not to remove it. BAA168S L Close the ADF. 9 231 Paper Feed Problems BAA111S K Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to hold the input tray when lifting the ADF, for the tray might be damaged.
J Close the ADF cover. Be careful not to remove it. BAA168S L Close the ADF. 9 231 Paper Feed Problems BAA111S K Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to hold the input tray when lifting the ADF, for the tray might be damaged.
User Guide
Page 240
... Cause Solution There is on a level surface. See p.275 "Consumables". Place the chine's location. See p.58 "Supported Paper for problems with the ma- An old print cartridge is Refilled or non-genuine print cartridges reduce print quality being Print cartridges should be subject to... vibration or shock. Troubleshooting Print Quality Problems This section describes likely causes of and possible solutions for Each Tray". chine. A non-genuine print cartridge is being used...
... Cause Solution There is on a level surface. See p.275 "Consumables". Place the chine's location. See p.58 "Supported Paper for problems with the ma- An old print cartridge is Refilled or non-genuine print cartridges reduce print quality being Print cartridges should be subject to... vibration or shock. Troubleshooting Print Quality Problems This section describes likely causes of and possible solutions for Each Tray". chine. A non-genuine print cartridge is being used...
