Operating Instructions
Page 3
...for registering administrators, as well as registering fax numbers, e-mail addresses, and user codes. Also refer to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and ... how to enter text, and how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Manuals for This Machine ...
...for registering administrators, as well as registering fax numbers, e-mail addresses, and user codes. Also refer to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and ... how to enter text, and how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Manuals for This Machine ...
Operating Instructions
Page 10
...Does Not Operate As Wanted Panel Tone The following table explains the various beep patterns that the machine produc- 1 es to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time...beep alert might need replenishing. Five short beeps repeated Strong alert. Machine requires user attention. When the machine beeps to alert users about enabling or disabling beep alerts, see "General Features", General Settings Guide. 4 Reference For details about machine conditions. Machine has warmed up and ...
...Does Not Operate As Wanted Panel Tone The following table explains the various beep patterns that the machine produc- 1 es to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time...beep alert might need replenishing. Five short beeps repeated Strong alert. Machine requires user attention. When the machine beeps to alert users about enabling or disabling beep alerts, see "General Features", General Settings Guide. 4 Reference For details about machine conditions. Machine has warmed up and ...
Operating Instructions
Page 12
turn off . Wait a little longer. See "General Features", General Settings Guide. The display is turned off. The operation switch is off . Time required varies by pressing the {Facsimile} or {Scanner} key. mode. The machine is in ... properly. The display is difficult Screen contrast is off . to get ready. The display is not adjusted. If the machine has not been in the User Tools menu when they become ready for use for a long time, it cannot be switched to another screen by function. The operation switch indicator continues...
turn off . Wait a little longer. See "General Features", General Settings Guide. The display is turned off. The operation switch is off . Time required varies by pressing the {Facsimile} or {Scanner} key. mode. The machine is in ... properly. The display is difficult Screen contrast is off . to get ready. The display is not adjusted. If the machine has not been in the User Tools menu when they become ready for use for a long time, it cannot be switched to another screen by function. The operation switch indicator continues...
Operating Instructions
Page 13
... Cause Solution Original images are restricted by - up to [Off] for duplex printing. mode. See "Tray Paper Settings", General Settings Guide. Users are You may not be set properly. pears, and printing is Displayed", About This Machine. Locate the machine in duplex mode. See...temp. The temperature inside the machine is set properly. See "Tray Paper Settings", General Settings Guide and "Copy Paper", About This Machine. pass tray for duplex printing in the by user man- Contact the administrator. The tray's end fence may have selected a tray that is...
... Cause Solution Original images are restricted by - up to [Off] for duplex printing. mode. See "Tray Paper Settings", General Settings Guide. Users are You may not be set properly. pears, and printing is Displayed", About This Machine. Locate the machine in duplex mode. See...temp. The temperature inside the machine is set properly. See "Tray Paper Settings", General Settings Guide and "Copy Paper", About This Machine. pass tray for duplex printing in the by user man- Contact the administrator. The tray's end fence may have selected a tray that is...
Operating Instructions
Page 22
... narrower margin with the first page to be on the bottom. See "Copier Features", General Settings Guide. 2 When using Combine, parts of the image are not copied. See "Copier Features", General Settings Guide. ❖ Combine Problem When using the Duplex There is a lack of the image are not... and the copy paper. (Select the correct reproduction ratio before using Combine, parts of margin space on the exposure glass, start with User Margin function, parts Tools. You can set the width be - You can set the width be - Cause Solution You specified a ...
... narrower margin with the first page to be on the bottom. See "Copier Features", General Settings Guide. 2 When using Combine, parts of the image are not copied. See "Copier Features", General Settings Guide. ❖ Combine Problem When using the Duplex There is a lack of the image are not... and the copy paper. (Select the correct reproduction ratio before using Combine, parts of margin space on the exposure glass, start with User Margin function, parts Tools. You can set the width be - You can set the width be - Cause Solution You specified a ...
Operating Instructions
Page 23
Load paper in - Then, select Settings]. [No Display (Plain Paper)] or [Recy- See "Tray Paper Settings", General Settings Guide. You placed the originals in the in Tray 1 - 2. When placing a stack of the original im- in the ARDF, the last page should be copied, af-... [OK]. To continue copying, remove all ing originals should be copied. ter the scanned original has been To stop copying, press [Stop]. printed. 17 See "User Tools Menu (Cop- Order of copies is too wide. When Memory Is Full This section describes likely causes of margin space on the by- If...
Load paper in - Then, select Settings]. [No Display (Plain Paper)] or [Recy- See "Tray Paper Settings", General Settings Guide. You placed the originals in the in Tray 1 - 2. When placing a stack of the original im- in the ARDF, the last page should be copied, af-... [OK]. To continue copying, remove all ing originals should be copied. ter the scanned original has been To stop copying, press [Stop]. printed. 17 See "User Tools Menu (Cop- Order of copies is too wide. When Memory Is Full This section describes likely causes of margin space on the by- If...
Operating Instructions
Page 29
... search timed out. See "Administrator Tools", General Settings Guide. Do you want to Folder screen. Sender's name is restricted. Confirm correct login user name failed. If LDAP server has connection has failed. The entered user name or password does not match that can be displayed... may be specified before sending e-mail. Check the server status. has failed. Check the settings. Make settings correctly for the user name and the password for LDAP server authentication. number of items that specified for LDAP server authentication. Max.: nnn (A figure is...
... search timed out. See "Administrator Tools", General Settings Guide. Do you want to Folder screen. Sender's name is restricted. Confirm correct login user name failed. If LDAP server has connection has failed. The entered user name or password does not match that can be displayed... may be specified before sending e-mail. Check the server status. has failed. Check the settings. Make settings correctly for the user name and the password for LDAP server authentication. number of items that specified for LDAP server authentication. Max.: nnn (A figure is...
Operating Instructions
Page 32
...from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether E-mail transmission was refused • Check that the user name and there are any by SMTP authentication, POP be- grammed from ... E-mail Ac- cation or POP before SMTP authentication are correctly pro- See "File Transfer", General Settings Guide. age Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. •...
...from [File Transfer] under [System Settings]. See "File Transfer", General Settings Guide. Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether E-mail transmission was refused • Check that the user name and there are any by SMTP authentication, POP be- grammed from ... E-mail Ac- cation or POP before SMTP authentication are correctly pro- See "File Transfer", General Settings Guide. age Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. •...
Operating Instructions
Page 33
... is programmed. • Check that the machine's email address is correctly connected to the POP3/IMAP4 server. • Check that the user name and password of the POP3/IMAP4 server is correctly programmed using Web Image Monitor. Check whether there are any network problems. {15-...the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact your network administrator. See "File Transfer", General Settings Guide. See the Web Image Monitor's Help. • Check the network connection and radio wave status. • Check that the LAN cable is...
... is programmed. • Check that the machine's email address is correctly connected to the POP3/IMAP4 server. • Check that the user name and password of the POP3/IMAP4 server is correctly programmed using Web Image Monitor. Check whether there are any network problems. {15-...the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Contact your network administrator. See "File Transfer", General Settings Guide. See the Web Image Monitor's Help. • Check the network connection and radio wave status. • Check that the LAN cable is...
Operating Instructions
Page 34
... machine are any network problems. {15-12} Cause Cannot log on to the POP3/IMAP4 server. 3 Solution • Check that the user name and password for POP before SMTP authentication are correctly programmed from [File Transfer] under [System Settings]. You can turn this message is... message appears on the display. If you can also use the Web Image Monitor for confirmation. See "Parameter Setting", General Settings Guide. 28 Troubleshooting When Using the Facsimile Function Message Check whether there are any network problems." You can specify the setting so this ...
... machine are any network problems. {15-12} Cause Cannot log on to the POP3/IMAP4 server. 3 Solution • Check that the user name and password for POP before SMTP authentication are correctly programmed from [File Transfer] under [System Settings]. You can turn this message is... message appears on the display. If you can also use the Web Image Monitor for confirmation. See "Parameter Setting", General Settings Guide. 28 Troubleshooting When Using the Facsimile Function Message Check whether there are any network problems." You can specify the setting so this ...
Operating Instructions
Page 35
...❖ Transmission Problem Cause Solution Document appears The original was placed upside Place it is in standby. Check your login user name, password, or driver encryption key, and enter them correctly. mediate Transmission. Make sure that the modular cable is... being sent or it correctly. phone Line and Telephone", General Settings Guide. Check the setting. down. Originals", Facsimile Reference. Then, re-send the document. Cannot cancel a Memo- "Canceling a Transmission", ...
...❖ Transmission Problem Cause Solution Document appears The original was placed upside Place it is in standby. Check your login user name, password, or driver encryption key, and enter them correctly. mediate Transmission. Make sure that the modular cable is... being sent or it correctly. phone Line and Telephone", General Settings Guide. Check the setting. down. Originals", Facsimile Reference. Then, re-send the document. Cannot cancel a Memo- "Canceling a Transmission", ...
Operating Instructions
Page 40
... 3 ❒ The "Page" column gives the total number of pages not sent or received successfully. ❒ You can display a sender name with the User Parameters. The "Page not sent" or "Page not received" column gives the number of pages. If an error occurs during reception, ask the sender to... resend the document. See "Parameter Setting", General Settings Guide. ❒ You can display a destination with the machine or noise on the telephone line. See "Parameter Setting", General Settings...
... 3 ❒ The "Page" column gives the total number of pages not sent or received successfully. ❒ You can display a sender name with the User Parameters. The "Page not sent" or "Page not received" column gives the number of pages. If an error occurs during reception, ask the sender to... resend the document. See "Parameter Setting", General Settings Guide. ❒ You can display a destination with the machine or noise on the telephone line. See "Parameter Setting", General Settings...
Operating Instructions
Page 42
... it is unable to successfully receive a particular e-mail message. A "cc" of the document. ment is unable to send Error Mail Notification with User Parameters. See "Parameter Setting", General Settings Guide. ❒ If Error Mail Notification cannot be transmitted successfully (due to the originator of the sent docu- Error Report (E-Mail) The Error...
... it is unable to successfully receive a particular e-mail message. A "cc" of the document. ment is unable to send Error Mail Notification with User Parameters. See "Parameter Setting", General Settings Guide. ❒ If Error Mail Notification cannot be transmitted successfully (due to the originator of the sent docu- Error Report (E-Mail) The Error...
Operating Instructions
Page 46
...occurred in the Ethernet board. Turn off the main power switch, and back on again. For details about the tray settings, see General Settings Guide. Turn off position for Tray # The selected paper tray has not been configured for duplex printing. # indicates the tray number. Printer Font... may have occurred in the par- If the message appears again, contact your sales or service representative. Authentication failed. • The login user name or pass- • Check your sales or service representative. 4 Paper Tray is in The specified paper tray is in the USB interface...
...occurred in the Ethernet board. Turn off the main power switch, and back on again. For details about the tray settings, see General Settings Guide. Turn off position for Tray # The selected paper tray has not been configured for duplex printing. # indicates the tray number. Printer Font... may have occurred in the par- If the message appears again, contact your sales or service representative. Authentication failed. • The login user name or pass- • Check your sales or service representative. 4 Paper Tray is in The specified paper tray is in the USB interface...
Operating Instructions
Page 49
... result from a weak wireless signal. Press the {Online} key. play panel. Printing does not start . See "Connecting to the Interfaces", General Settings Guide. On [Interface Settings], select [IEEE 802.11b], and then press [Wireless LAN Signal] using {U} or {T}. When You Cannot Print When You Cannot ...mode.) Printing does not start . If an extended wireless LAN is not used , failure to "Offline". To check signal status, press the {User Tools/Counter} key, and then select [System Settings] using {U} or {T}. If signal quality is poor, move the machine to use depends on ...
... result from a weak wireless signal. Press the {Online} key. play panel. Printing does not start . See "Connecting to the Interfaces", General Settings Guide. On [Interface Settings], select [IEEE 802.11b], and then press [Wireless LAN Signal] using {U} or {T}. When You Cannot Print When You Cannot ...mode.) Printing does not start . If an extended wireless LAN is not used , failure to "Offline". To check signal status, press the {User Tools/Counter} key, and then select [System Settings] using {U} or {T}. If signal quality is poor, move the machine to use depends on ...
Operating Instructions
Page 50
... perform- The cause is correct. Updating the destination list. A mechanical error might have bled. See "List/Test Print", General Settings Guide. Printing does not start , contact your service representative. display panel and take required action. Do not switch off and back on the...Interface Settings] of the machine is connect- Advanced encryption has been set . curity function with the administrator. The login user name, password, or Check the login user name, password, driver encryption key is displayed. The Data In indicator If the Data In indicator is unlit or ...
... perform- The cause is correct. Updating the destination list. A mechanical error might have bled. See "List/Test Print", General Settings Guide. Printing does not start , contact your service representative. display panel and take required action. Do not switch off and back on the...Interface Settings] of the machine is connect- Advanced encryption has been set . curity function with the administrator. The login user name, password, or Check the login user name, password, driver encryption key is displayed. The Data In indicator If the Data In indicator is unlit or ...
Operating Instructions
Page 57
... the application's paper size and orientation settings match those of the machine. If a different paper size and orientation are printed. See "Interface Settings", General Settings Guide. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change... User Settings] dialog box, on the Properties of the printer driver. If you cannot load paper of the correct size, use paper from a tray other than...
... the application's paper size and orientation settings match those of the machine. If a different paper size and orientation are printed. See "Interface Settings", General Settings Guide. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change... User Settings] dialog box, on the Properties of the printer driver. If you cannot load paper of the correct size, use paper from a tray other than...
Operating Instructions
Page 58
...size and orientation. If a different paper size Me / 2000 / XP, printer driver and orientation are not high. User code mantion was issued agement may from close proximity with a tray for the tray to [On] on the System Settings... which [Off] has been specified as expected. A print instruc- Ask the administrator about valid user codes. To print, the user code must be solved, contact your sales or service representative. 52 Printing by Bluetooth is malfunctioning....; Reduce the number of jobs. See "System Settings", General Settings Guide. IEEE802.11b wireless LAN devices.
...size and orientation. If a different paper size Me / 2000 / XP, printer driver and orientation are not high. User code mantion was issued agement may from close proximity with a tray for the tray to [On] on the System Settings... which [Off] has been specified as expected. A print instruc- Ask the administrator about valid user codes. To print, the user code must be solved, contact your sales or service representative. 52 Printing by Bluetooth is malfunctioning....; Reduce the number of jobs. See "System Settings", General Settings Guide. IEEE802.11b wireless LAN devices.
Operating Instructions
Page 62
... section describes causes and remedies if an error message appears on the machine's display panel. See "Administrator Tools", General Settings Guide. Make settings correctly for the fer from those set for er authentication. Selected destina- A specified destination or sender's name ...after this message disappears. tions/sender will be crowded. A network error has occurred. Re- the message is connected. tings. The user name and password dif- LDAP server authentication. was updated. Important ❒ For messages that may be cleared. Specify the destination or...
... section describes causes and remedies if an error message appears on the machine's display panel. See "Administrator Tools", General Settings Guide. Make settings correctly for the fer from those set for er authentication. Selected destina- A specified destination or sender's name ...after this message disappears. tions/sender will be crowded. A network error has occurred. Re- the message is connected. tings. The user name and password dif- LDAP server authentication. was updated. Important ❒ For messages that may be cleared. Specify the destination or...
Operating Instructions
Page 63
... after changing the search conditions. Search again after specifying the sender's name. 57 Check settings and check Scanned File Status. The entered user name or password was not specified. A sender's name should be crowded. Sender's name is still shown, the out. When a ... Exceeded max. You do not have exceeded the max. If search timed connection has failed. See "Administrator Tools", 5 General Settings Guide. Connection has failed. authentication failed. Check the server status. Check the information of 128 or more . Contact the administrator. To ...
... after changing the search conditions. Search again after specifying the sender's name. 57 Check settings and check Scanned File Status. The entered user name or password was not specified. A sender's name should be crowded. Sender's name is still shown, the out. When a ... Exceeded max. You do not have exceeded the max. If search timed connection has failed. See "Administrator Tools", 5 General Settings Guide. Connection has failed. authentication failed. Check the server status. Check the information of 128 or more . Contact the administrator. To ...