User Guide
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Refer to the CD for important product safety information prior to the separate safety instructions for Animated Set Up instructions. This guide contains instructions for setting up and using your new Plantronics product. Please refer to installation or use of the product. . Plantronics Savi User Guide Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System.
Refer to the CD for important product safety information prior to the separate safety instructions for Animated Set Up instructions. This guide contains instructions for setting up and using your new Plantronics product. Please refer to installation or use of the product. . Plantronics Savi User Guide Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System.
User Guide
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Contents 1 Package Contents and Features 4 1.1 Savi Base 4 1.2 Savi Headset 5 1.3 HL10 Lifter (Optional 6 2 Base Set Up 7 2.1 Attaching Charge Cradle to Base 7 2.2 Connecting Base to Desk Phone 7 ...17 Headset Tones 17 8 PerSono Suite Software 18 Audio Control 18 Softphone Support 20 Settings Screen - Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing... Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide
Contents 1 Package Contents and Features 4 1.1 Savi Base 4 1.2 Savi Headset 5 1.3 HL10 Lifter (Optional 6 2 Base Set Up 7 2.1 Attaching Charge Cradle to Base 7 2.2 Connecting Base to Desk Phone 7 ...17 Headset Tones 17 8 PerSono Suite Software 18 Audio Control 18 Softphone Support 20 Settings Screen - Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing... Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide
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1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
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1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
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2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to answer or end calls. Plantronics Savi User Guide 7 The minimum recommended separation between your phone and the call control button on the telephone cradle. 2.4 Positioning Base The minimum recommended separation between the base ...
2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to answer or end calls. Plantronics Savi User Guide 7 The minimum recommended separation between your phone and the call control button on the telephone cradle. 2.4 Positioning Base The minimum recommended separation between the base ...
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.... A full charge takes 3 hours. Ear Tab Earloop Headset Headband 6 The ear tab has been designed to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 The indicator light will flash green to indicate that the headset battery is aligned to receive the headset as shown. The charging indicator light on...
.... A full charge takes 3 hours. Ear Tab Earloop Headset Headband 6 The ear tab has been designed to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 The indicator light will flash green to indicate that the headset battery is aligned to receive the headset as shown. The charging indicator light on...
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... Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, these factory default settings will sound the best. 3 With your phone; Plantronics Savi User Guide 9 Note Multiple settings might work with Desk Phone 1 If your desk phone has a volume control, ensure it to decrease the volume.... 4.2 Making a Test Call with your headset on headsets and hearing visit: www.plantronics.com/healthandsafety. however, only one is set to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch ...
... Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, these factory default settings will sound the best. 3 With your phone; Plantronics Savi User Guide 9 Note Multiple settings might work with Desk Phone 1 If your desk phone has a volume control, ensure it to decrease the volume.... 4.2 Making a Test Call with your headset on headsets and hearing visit: www.plantronics.com/healthandsafety. however, only one is set to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch ...
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... tone the lifter is set correctly and needs no adjustment. 6 Remove the protective strips from the 3 mounting tapes on the desk phone in steps 6 though 8. Plantronics Savi User Guide 10
... tone the lifter is set correctly and needs no adjustment. 6 Remove the protective strips from the 3 mounting tapes on the desk phone in steps 6 though 8. Plantronics Savi User Guide 10
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... handset to cradle. 1 Slide extender arm onto lifter. 2 Stabilizers can be shifted left and right. Remove adhesive tape and attach. For Nortel i2004 Phones Only Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm Stabilizers Ringer Microphone 1 3 2 1 2 Use extender arm when the handset lifter needs additional stability lifting and returning handset to...
... handset to cradle. 1 Slide extender arm onto lifter. 2 Stabilizers can be shifted left and right. Remove adhesive tape and attach. For Nortel i2004 Phones Only Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm Stabilizers Ringer Microphone 1 3 2 1 2 Use extender arm when the handset lifter needs additional stability lifting and returning handset to...
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Plantronics Savi User Guide 6 To end the test call, press the call control button on the headset by pushing the call control button up to increase the volume and ... on, press the PC talk button on your PC. Go to the USB port of the PC. 6.2 Installing PerSono Suite Software 1 In the animated setup guide located on the CD, select Step 6.2 Installing PerSono Suite Software. 2 Click on the graphic of the PC tray bar when PerSono Suite software is your...
Plantronics Savi User Guide 6 To end the test call, press the call control button on the headset by pushing the call control button up to increase the volume and ... on, press the PC talk button on your PC. Go to the USB port of the PC. 6.2 Installing PerSono Suite Software 1 In the animated setup guide located on the CD, select Step 6.2 Installing PerSono Suite Software. 2 Click on the graphic of the PC tray bar when PerSono Suite software is your...
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...is set to press the headset button on the desk phone instead of removing the handset from the cradle. Remove handset from cradle** 1. Plantronics Savi User Guide 13 Short press call control button on headset or short press base desk phone talk button To end a call control button on headset* ...or short press base desk phone talk button 2. Return handset to cradle** * Assumes your Savi Office system will operate without the software it will need to desk phone. ** To place, answer, and end calls with Handset Lifter or Electronic...
...is set to press the headset button on the desk phone instead of removing the handset from the cradle. Remove handset from cradle** 1. Plantronics Savi User Guide 13 Short press call control button on headset or short press base desk phone talk button To end a call control button on headset* ...or short press base desk phone talk button 2. Return handset to cradle** * Assumes your Savi Office system will operate without the software it will need to desk phone. ** To place, answer, and end calls with Handset Lifter or Electronic...
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...) PC or desk phone icon to put it active. * Desk phone and PC audio links have to be brought up by the headset or base. Plantronics Savi User Guide 14 Click the other red icon (on-hold . Short press call control button on headset** or short press base PC talk button 2. Short press call...
...) PC or desk phone icon to put it active. * Desk phone and PC audio links have to be brought up by the headset or base. Plantronics Savi User Guide 14 Click the other red icon (on-hold . Short press call control button on headset** or short press base PC talk button 2. Short press call...
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...try to each guest leaves the call control button within five seconds, the guest is muted. OR b) Place the guest's headset into primary user's charge cradle. If you can do not press the call . The first headset is the master headset and the number inside the next ...refer to the base. You can subscribe a master headset to your base for four seconds and then return to the master headset. 1 2 3 Plantronics Savi User Guide 15 Muting the Headset You can mute/unmute the headset the following ways: Headset Base PerSono Suite Software* Press the volume down button (at the...
...try to each guest leaves the call control button within five seconds, the guest is muted. OR b) Place the guest's headset into primary user's charge cradle. If you can do not press the call . The first headset is the master headset and the number inside the next ...refer to the base. You can subscribe a master headset to your base for four seconds and then return to the master headset. 1 2 3 Plantronics Savi User Guide 15 Muting the Headset You can mute/unmute the headset the following ways: Headset Base PerSono Suite Software* Press the volume down button (at the...
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...mode (secure or over -the-air subscription is established. Setting Default Line to Desk Phone or PC The Savi Office system ships with the desk phone as your default outbound line from the headset with the over -... Talk Button Desk Phone Talk Button Indicator Light Indicator Light Toggling On/Off Over-the-Air Subscription The Savi Office system ships with the call Flashes green Active audio link Solid green Master headset muted Solid red .... This could take up a link from searching for a headset, press the subscription button again. Plantronics Savi User Guide 16
...mode (secure or over -the-air subscription is established. Setting Default Line to Desk Phone or PC The Savi Office system ships with the desk phone as your default outbound line from the headset with the over -... Talk Button Desk Phone Talk Button Indicator Light Indicator Light Toggling On/Off Over-the-Air Subscription The Savi Office system ships with the call Flashes green Active audio link Solid green Master headset muted Solid red .... This could take up a link from searching for a headset, press the subscription button again. Plantronics Savi User Guide 16
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... low tones. 17 Calls will repeat every 15 seconds while mute is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in wideband mode and/or if the headset is active. These tones will... hear three high tones. Low Battery Warning If you will hear three low tones. You should recharge the headset immediately. Talk Time The Savi WO100 Office system will drop the call. Headset Tones Out of Range Warning If you are not on a call, you can toggle the headset...
... low tones. 17 Calls will repeat every 15 seconds while mute is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in wideband mode and/or if the headset is active. These tones will... hear three high tones. Low Battery Warning If you will hear three low tones. You should recharge the headset immediately. Talk Time The Savi WO100 Office system will drop the call. Headset Tones Out of Range Warning If you are not on a call, you can toggle the headset...
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... the red headset icon will turn red and the headset transmit will be done by using the headset call , desk phone on -hold. Plantronics Savi User Guide 18 On the left of supported softphone) • Mute/mix audio paths between the headset/desk phone/PC. Icons and Arrows Icons •... via a clickable interactive Audio Control Screen. • Customize your headset and base settings to your personal preferences • Automatically manage your Savi Office system will operate without the software running the headset icon will appear in the PC tray bar. This can mute/mix the audio...
... the red headset icon will turn red and the headset transmit will be done by using the headset call , desk phone on -hold. Plantronics Savi User Guide 18 On the left of supported softphone) • Mute/mix audio paths between the headset/desk phone/PC. Icons and Arrows Icons •... via a clickable interactive Audio Control Screen. • Customize your headset and base settings to your personal preferences • Automatically manage your Savi Office system will operate without the software running the headset icon will appear in the PC tray bar. This can mute/mix the audio...
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... At the lower left in , the music note will now be mixed with your desk phone audio. 1 Start with an active desk phone call conferencing. Plantronics Savi User Guide 19 Active multimedia, desk phone idle 3 Launch your media player on page 15 for more information. When you are listening to multimedia through a supported media...
... At the lower left in , the music note will now be mixed with your desk phone audio. 1 Start with an active desk phone call conferencing. Plantronics Savi User Guide 19 Active multimedia, desk phone idle 3 Launch your media player on page 15 for more information. When you are listening to multimedia through a supported media...
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...the "PerSonoSuite.exe" link to be a supported softphone in the upper right of the Skype window and click on your PC. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC, Skype will pop up stating that "PerSonoSuite.exe wants to www... as "PerSonoSuite.exe" with no additional steps by PerSono Suite refer to use Skype" and click OK. Plantronics Savi User Guide 20 Softphone Support For a list softphones supported by the user except Skype™. You will see a headset icon in PerSono Suite and ensure that PerSono Suite is now...
...the "PerSonoSuite.exe" link to be a supported softphone in the upper right of the Skype window and click on your PC. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC, Skype will pop up stating that "PerSonoSuite.exe wants to www... as "PerSonoSuite.exe" with no additional steps by PerSono Suite refer to use Skype" and click OK. Plantronics Savi User Guide 20 Softphone Support For a list softphones supported by the user except Skype™. You will see a headset icon in PerSono Suite and ensure that PerSono Suite is now...
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The Savi Office System is shipped with the default settings and can be changed as grayed out. Settings - PC System tones ...mix 7 settings of bass/treble mix Default Off Desk phone On High On Off Off Off Narrowband Narrowband Middle setting Middle setting Plantronics Savi User Guide 21 PC Settings On/off Desk phone/PC On/off High/med/low On/off On/off 80 dB/85 dB/off On...phone Audio bandwidth - Settings Screen - Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device. desk phone Ring tone - PC Ring tone volume -
The Savi Office System is shipped with the default settings and can be changed as grayed out. Settings - PC System tones ...mix 7 settings of bass/treble mix Default Off Desk phone On High On Off Off Off Narrowband Narrowband Middle setting Middle setting Plantronics Savi User Guide 21 PC Settings On/off Desk phone/PC On/off High/med/low On/off On/off 80 dB/85 dB/off On...phone Audio bandwidth - Settings Screen - Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device. desk phone Ring tone - PC Ring tone volume -
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... On headset. However, wideband audio consumes more battery power and has more stringent access criteria which reduces the number of range. Plantronics Savi User Guide 22 Required when conferencing various models of selecting "wideband" for that device. Wideband audio delivers heightened speech clarity and life-like ... press the talk button when the indicator light is pressed. If you must support wideband audio to experience the benefit of Plantronics Savi headsets. Off When auto answer is set to ON an incoming call via your soft phone application or listen to streaming ...
... On headset. However, wideband audio consumes more battery power and has more stringent access criteria which reduces the number of range. Plantronics Savi User Guide 22 Required when conferencing various models of selecting "wideband" for that device. Wideband audio delivers heightened speech clarity and life-like ... press the talk button when the indicator light is pressed. If you must support wideband audio to experience the benefit of Plantronics Savi headsets. Off When auto answer is set to ON an incoming call via your soft phone application or listen to streaming ...