Plantronics Savi Office Support Question
Plantronics Savi Office Support Question
Find answers below for this question about Plantronics Savi Office.Need a Plantronics Savi Office manual? We have 3 online manuals for this item!
Question posted by tstelcom on June 21st, 2011
Plantronics Savi Office Savi Office Wo200
will this headset model work with a computer to use skype and is it compatible with the nortel phone system type phones.
Current Answers
Answer #1: Posted by HeadsetsDirect on June 26th, 2011 11:53 AM
HeadsetsDirect
Member since:
June 26th, 2011 Points: 110,310
Member since:
June 26th, 2011 Points: 110,310
Related Plantronics Savi Office Manual Pages
User Guide - Page 2
... on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System.
This guide contains instructions for Animated Set Up instructions. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product.
Refer to installation or use of the product...
User Guide - Page 3
... Tone 10 5.3 Additional Parts (if required 11
6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing Plantronics Software 12 6.3 Making a Test Call with PC 12
7 Using Your Savi Office Wireless Headset System 13
Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing, Answering and Ending Calls with PC 14 Switching Between Desk...
User Guide - Page 5
1.2 Savi WH100/WH110 Headset
Headset with Pre-Installed Earloop and Ear Tab
Headband
Foam Ear Cushions Extra Ear Tab
Charge Cradle
Savi WH100/WH110 Headset Features
Earloop Ear Tab
Indicator Light Call Control Button (also controls volume, mute and switching functions)
Microphone
Plantronics Savi User Guide
5
User Guide - Page 7
... the cradle snaps in headset port, you should only use the headset port if you must press both the headset button on the headset to the base. Plantronics Savi User Guide
7 2 Base Set Up
2.1 Attaching Charge Cradle to Base
1 Connect the headset charge cradle to answer or end calls.
The minimum recommended separation between your phone and the call...
User Guide - Page 8
... the microphone is pointed toward your mouth.
5 The headset can be rotated on the left or right ear with one another before first use . Ear Tab Earloop
Headset Headband
6 The ear tab has been designed to the first use 3 hours Full charge
Charging Indicator Light
Plantronics Savi User Guide
8 The charging indicator light on the base...
User Guide - Page 9
... listening volume on the headset by pushing the call control button up to increase the volume and pushing down to decrease the volume.
4.2 Making a Test Call with your phone; A setting that is set to "A" and the Desk Phone Speaking Volume and Desk Phone Listening Volume are both set it to mid-range.
2. Plantronics Savi User Guide
9
User Guide - Page 10
...headset, slide the handset lifter arm under the handset until the lifter base touches the side of the lifter.
2 Repeat steps 2 through 5 in Section 5.1 as described in the predetermined position.
8 Press firmly to adhere.
Plantronics Savi... User Guide
10 5 Lifter Set Up (Optional)
5.1 Installing Lifter
7 Gently place the lifter on the underside of the phone.
3 ...
User Guide - Page 12
... the number using your headset on, press the PC talk button on the headset. Go to the "Voice" tab of the "Sounds and Audio Devices" option in your PC control panel.
• "Speakers Level" volume is your receive volume • "Microphone Level" volume is your transmit volume
For Windows Vista® Systems- Plantronics Savi User...
User Guide - Page 13
... Savi Office Wireless Headset System
Important It is highly recommended that have an on headset or short press base desk phone talk button
2. Dial number
To answer a call
Phones with Handset Lifter or Electronic Hookswitch
1. Indicator Light
Call Control Button
Placing, Answering, and Ending Calls with desk phones that you will limit the system's full capabilities. Plantronics Savi...
User Guide - Page 14
... PC audio the following way:
Base
Simultaneously hold the desk phone and PC talk buttons down (at Short press (less than one least 1½ seconds) until both indicator lights become solid green. Plantronics Savi User Guide
14 Hang up call using softphone application
*Assumes use of supported softphone **Assumes your default line is set to...
User Guide - Page 15
...headset using the desk phone or PC talk buttons.
Guests may leave the conference call control button. The subscription light will flash yellow and green.
3 The subscription light will hear a tone in the Plantronics software screen with the headset... in the master headset indicating a guest wishes to the master headset.
1
2
3
Plantronics Savi User Guide
15 Conferencing In Up ...
User Guide - Page 16
..., the talk button will be mixed.
16 PC Talk Button
Desk Phone Talk Button
Indicator Light
Indicator Light
Toggling On/Off Over-the-Air Subscription
The Savi Office system ships with the call initiated from the headset with the over -the-air subscription using the subscription button on the base. You can change your default...
User Guide - Page 17
... low tone every 15 seconds indicating the battery is activated, you stay out of talk time. Plantronics Savi User Guide
Headset Indicator Light
Headset Status Headset charging Headset fully charged Headset in -use Subscribing
Headset Indicator Light Off Off Flashes green Solid green
Toggling On/Off Headset In-Use Indicator Light If you are not on a call , you can toggle the...
User Guide - Page 18
... Start menu, click Programs, then Plantronics, then open Plantronics Update Manager. Start Plantronics Update Manager from the Savi headset is available for updates, this check box, you will display the following message during the install of supported softphones visit plantronics.com/software. Check for Updates Now: You can also check Savi Office system Skype connection status by going to...
User Guide - Page 19
...in the headset battery.
100%
75%
50%
25%
0%
Devices Tab
To configure your settings, select Savi Office from the PC. All PCs support wideband audio. Plantronics Savi User ...headset. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Plantronics Control Panel
User preferences and various device settings can be changed using the Plantronics...
User Guide - Page 20
...Plantronics support for various applications such as "enabled and running .
20 This will need to a new one
in the device.
3 Select your settings from changing them. NOTE In case you forget your password, you stored in the Change Password section.
Headset... password. Plantronics Savi User Guide... to use Feature ...phone per day
Anti-Startle
G616
Feature Set Lock (See Device Settings -
User Guide - Page 21
... Tab
The Preferences Tab allows you the option to re-establish the radio link when switching between the Base
Plantronics Savi User Guide
and wireless headset without the user having to set up. "Microsoft Office Communicator Dial-tone Enabled" can eliminate the need for the media player as well as the PC speaker. The...
User Guide - Page 22
.... Advanced
Anti-Startle
Anti-startle provides advanced hearing protection against acoustic shock. Plantronics Savi User Guide
22 All PCs support wideband audio. When switching between narrowband and...headset caps sound levels at 118 dBA to help with desk phone and/or use of range. Help for optimal wearing position on a typical headset and recommended acoustic coupling between headset...
User Guide - Page 23
... I talk to base.
Talk time performance is distorted when
Lower the desk phone speaking volume and/or Desk Phone Listening Volume on the base. Call Plantronics at (800) 544-4660 for your listener in the headset when using my Savi Office system with the call control button on the base.
Adjust the Configuration Switch. For most telephones...
User Guide - Page 24
..."OK" to PC. No audio connection to confirm your change the default setting from "Speakers Savi Office" to illuminate, then re-connect USB cable. Wait for power LED to your PC Control ...Reconnect power cable first. Plantronics Savi User Guide
24 Click "OK" to your PC Control Panel. • Under the "Playback" tab change . Unplug USB and power cables from Savi Office to confirm your PC ...
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