Blackwire C510M/C520M User Guide
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Contents Welcome 3 System Requirements 3 Need More Help? 3 What's in the package 4 Basics 5 Wearing Your Headset 6 Fit Headset 6 Daily Use 7 Connect PC and Call 7 Incoming/Outgoing Calls 7 Adjust Your Headset Volume 8 Mute a Call 8 Optional Plantronics Spokes software 9 Plantronics Control Panel 9 Applications tab 9 Preferences tab 10 About tab 10 Plantronics Update Manager 11 Troubleshooting 12 Headset 12 Microsoft Lync/Office Communicator usage 13 Smart Sensors 13 2
Contents Welcome 3 System Requirements 3 Need More Help? 3 What's in the package 4 Basics 5 Wearing Your Headset 6 Fit Headset 6 Daily Use 7 Connect PC and Call 7 Incoming/Outgoing Calls 7 Adjust Your Headset Volume 8 Mute a Call 8 Optional Plantronics Spokes software 9 Plantronics Control Panel 9 Applications tab 9 Preferences tab 10 About tab 10 Plantronics Update Manager 11 Troubleshooting 12 Headset 12 Microsoft Lync/Office Communicator usage 13 Smart Sensors 13 2
Blackwire C510M/C520M User Guide
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...processor or equivalent (Recommended) • RAM: 96 MB (Minimum); 256 MB (Recommended) • Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended) • Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista- Welcome System ...) Browser • Internet Explorer® V6 or better must be on purchasing your Blackwire C510-M/C520-M headset. Congratulations on the user's system (Required) Visit our website at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information. 3
...processor or equivalent (Recommended) • RAM: 96 MB (Minimum); 256 MB (Recommended) • Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended) • Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista- Welcome System ...) Browser • Internet Explorer® V6 or better must be on purchasing your Blackwire C510-M/C520-M headset. Congratulations on the user's system (Required) Visit our website at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information. 3
Blackwire C510M/C520M User Guide
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What's in the package Blackwire C510M Headset with inline controller (monaural) Blackwire C520M Headset with inline controller (stereo) Carrying case 4
What's in the package Blackwire C510M Headset with inline controller (monaural) Blackwire C520M Headset with inline controller (stereo) Carrying case 4
Blackwire C510M/C520M User Guide
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... control icons Answer/End button Answers or ends a call Volume up button Volume down button Mute/Unmute button Mutes/unmutes the headset microphone Function Incoming call Flashes green On a call Solid green Increases the listening volume Decreases the listening volume Solid red when muted ... whether or not you are not wearing your PC, put on your headset and have to press the Answer/End button. Incoming call on the headset and the call will be answered automatically. Sensors are wearing the headset. Smart Sensor Feature Function Auto Answer Calll When you are located in...
... control icons Answer/End button Answers or ends a call Volume up button Volume down button Mute/Unmute button Mutes/unmutes the headset microphone Function Incoming call Flashes green On a call Solid green Increases the listening volume Decreases the listening volume Solid red when muted ... whether or not you are not wearing your PC, put on your headset and have to press the Answer/End button. Incoming call on the headset and the call will be answered automatically. Sensors are wearing the headset. Smart Sensor Feature Function Auto Answer Calll When you are located in...
Blackwire C510M/C520M User Guide
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Wearing Your Headset Fit Headset 1 Slide the headband until it fits comfortably over both ears. 2 If still too tight, stretch the headband for better comfort. 3 For optimal voice clarity, bend the boom and place the microphone close to mouth. 6
Wearing Your Headset Fit Headset 1 Slide the headband until it fits comfortably over both ears. 2 If still too tight, stretch the headband for better comfort. 3 For optimal voice clarity, bend the boom and place the microphone close to mouth. 6
Blackwire C510M/C520M User Guide
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... for Windows XP Go to Control Panel -> Sound and Audio Devices, and in the Audio tab set the Plantronics C510/C520 device for the Sound Playback. 4 Place a call using Microsoft Lync/Office Communicator 2 To answer a call • Put on headset to answer call with Smart Sensor technology or, • If already wearing...
... for Windows XP Go to Control Panel -> Sound and Audio Devices, and in the Audio tab set the Plantronics C510/C520 device for the Sound Playback. 4 Place a call using Microsoft Lync/Office Communicator 2 To answer a call • Put on headset to answer call with Smart Sensor technology or, • If already wearing...
Blackwire C510M/C520M User Guide
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Mute a Call 1 During a call, press the mute button on , the mute LED is on the headset inline control to decrease listening volume. When mute is solid red (you will still be able to hear the caller). 2 To turn mute off, press the mute button again. 8 Adjust Your Headset Volume Listening Volume 1 Press the volume up button ( ) on the headset inline control to increase listening volume. 2 Press the volume down button ( ) on the headset inline control to mute the microphone.
Mute a Call 1 During a call, press the mute button on , the mute LED is on the headset inline control to decrease listening volume. When mute is solid red (you will still be able to hear the caller). 2 To turn mute off, press the mute button again. 8 Adjust Your Headset Volume Listening Volume 1 Press the volume up button ( ) on the headset inline control to increase listening volume. 2 Press the volume down button ( ) on the headset inline control to mute the microphone.
Blackwire C510M/C520M User Guide
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Preferences tab Allows you to set preferences for: • Media player Modify call action: Pause, Play, Mute or Do Nothing • General use • Lync presence based on wearing state When headset is put on, or removed set presence to: Available, Busy, Do not disturb, Be right back or Offline About tab Provides online access to the user guide and support and displays your headset system's information. 10
Preferences tab Allows you to set preferences for: • Media player Modify call action: Pause, Play, Mute or Do Nothing • General use • Lync presence based on wearing state When headset is put on, or removed set presence to: Available, Busy, Do not disturb, Be right back or Offline About tab Provides online access to the user guide and support and displays your headset system's information. 10
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...Sound recording" default device. Press the mute button to Control Panel > Sound > Recording tab. • Highlight the headset, select the Set Default button and click OK. Headset microphone boom aligned incorrectly. For Windows XP systems • Go to Control Panel > Sounds and Audio Devices > ...me. For Windows Vista and Windows 7 systems • Go to Control Panel > Sound • Highlight the headset, select the Set Default > Default Communications Device from your headset to your headset in the "Select a device for sound input" window The sound in Windows. For Mac OS X •...
...Sound recording" default device. Press the mute button to Control Panel > Sound > Recording tab. • Highlight the headset, select the Set Default button and click OK. Headset microphone boom aligned incorrectly. For Windows XP systems • Go to Control Panel > Sounds and Audio Devices > ...me. For Windows Vista and Windows 7 systems • Go to Control Panel > Sound • Highlight the headset, select the Set Default > Default Communications Device from your headset to your headset in the "Select a device for sound input" window The sound in Windows. For Mac OS X •...
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...Office Communicator. I cannot hear. The "Auto Answer call" function is set as the audio device in the headset. Ensure that the Blackwire C510/C520 is powered on the inline controller. Point microphone towards your device choice. I cannot be heard. Ensure that the... Blackwire C510/C520 is not working. My headset doesn't work with the volume bar on . Microsoft Lync/Office Communicator usage Smart Sensors For Windows Vista and Windows...
...Office Communicator. I cannot hear. The "Auto Answer call" function is set as the audio device in the headset. Ensure that the Blackwire C510/C520 is powered on the inline controller. Point microphone towards your device choice. I cannot be heard. Ensure that the... Blackwire C510/C520 is not working. My headset doesn't work with the volume bar on . Microsoft Lync/Office Communicator usage Smart Sensors For Windows Vista and Windows...
Blackwire C510/C520 User Guide
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Contents Welcome 3 System Requirements 3 Need More Help? 3 What's in the package 4 Basics 5 Wearing Your Headset 6 Fit Headset 6 Daily Use 7 Connect PC and Call 7 Incoming/Outgoing Calls 7 Adjust Your Headset Volume 8 Mute a Call 8 Plantronics Spokes Software 9 Plantronics Control Panel 9 Applications tab 9 Preference Tab 10 About tab 10 Plantronics Update Manager 11 Troubleshooting 12 Headset 12 Smart Sensors 13 2
Contents Welcome 3 System Requirements 3 Need More Help? 3 What's in the package 4 Basics 5 Wearing Your Headset 6 Fit Headset 6 Daily Use 7 Connect PC and Call 7 Incoming/Outgoing Calls 7 Adjust Your Headset Volume 8 Mute a Call 8 Plantronics Spokes Software 9 Plantronics Control Panel 9 Applications tab 9 Preference Tab 10 About tab 10 Plantronics Update Manager 11 Troubleshooting 12 Headset 12 Smart Sensors 13 2
Blackwire C510/C520 User Guide
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... Pentium processor or equivalent (Recommended) • RAM: 96 MB (Minimum); 256 MB (Recommended) • Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended) • Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista- This guide contains instructions... Explorer® V6 or better must be on purchasing your Blackwire C510/C520 headset. Welcome System Requirements Need More Help? Congratulations on the user's system (Required) Visit our website at www.plantronics.com/support for important product safety information prior to installation or...
... Pentium processor or equivalent (Recommended) • RAM: 96 MB (Minimum); 256 MB (Recommended) • Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended) • Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista- This guide contains instructions... Explorer® V6 or better must be on purchasing your Blackwire C510/C520 headset. Welcome System Requirements Need More Help? Congratulations on the user's system (Required) Visit our website at www.plantronics.com/support for important product safety information prior to installation or...
Blackwire C510/C520 User Guide
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What's in the package Blackwire C510 Headset with inline controller (monaural) Blackwire C520 Headset with inline controller (stereo) Carrying case 4
What's in the package Blackwire C510 Headset with inline controller (monaural) Blackwire C520 Headset with inline controller (stereo) Carrying case 4
Blackwire C510/C520 User Guide
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... control icons Answer/End button Answers or ends a call Volume up button Volume down button Mute/Unmute button Mutes/unmutes the headset microphone Function Incoming call Flashes green On a call Solid green Increases the listening volume Decreases the listening volume Solid red when muted... Smart Sensor™technology Sensors detect whether or not you are not wearing your headset and have to press the Answer/End button. Sensors are wearing the headset. Incoming call Flashes green 5 Smart Sensor Feature Function Auto Answer Calll When you are located in the...
... control icons Answer/End button Answers or ends a call Volume up button Volume down button Mute/Unmute button Mutes/unmutes the headset microphone Function Incoming call Flashes green On a call Solid green Increases the listening volume Decreases the listening volume Solid red when muted... Smart Sensor™technology Sensors detect whether or not you are not wearing your headset and have to press the Answer/End button. Sensors are wearing the headset. Incoming call Flashes green 5 Smart Sensor Feature Function Auto Answer Calll When you are located in the...
Blackwire C510/C520 User Guide
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Wearing Your Headset Fit Headset 1 Slide the headband until it fits comfortably over both ears. 2 If still too tight, stretch the headband for better comfort. 3 For optimal voice clarity, bend the boom and place the microphone close to mouth. 6
Wearing Your Headset Fit Headset 1 Slide the headband until it fits comfortably over both ears. 2 If still too tight, stretch the headband for better comfort. 3 For optimal voice clarity, bend the boom and place the microphone close to mouth. 6
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...using your Audio Settings. Daily Use Connect PC and Call 1 Load Plantronics Spokes software by visiting www.plantronics.com/software and click on headset to Control Panel -> Sound and Audio Devices, and in the Audio tab set the Plantronics C510/C520 device as the Default Communications Device. • PC ...Audio Setup for Windows XP Go to answer call with Smart Sensor technology or, • If already wearing headset press the Answer/End button 3 To end a call ...
...using your Audio Settings. Daily Use Connect PC and Call 1 Load Plantronics Spokes software by visiting www.plantronics.com/software and click on headset to Control Panel -> Sound and Audio Devices, and in the Audio tab set the Plantronics C510/C520 device as the Default Communications Device. • PC ...Audio Setup for Windows XP Go to answer call with Smart Sensor technology or, • If already wearing headset press the Answer/End button 3 To end a call ...
Blackwire C510/C520 User Guide
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Adjust Your Headset Volume Listening Volume 1 Press the volume up button ( ) on the headset inline control to increase listening volume. 2 Press the volume down button ( ) on the headset inline control to hear the caller). 2 To turn mute off, press the mute button again. 8 When mute is solid red (you will still be able to decrease listening volume. Mute a Call 1 During a call, press the mute button on , the mute LED is on the headset inline control to mute the microphone.
Adjust Your Headset Volume Listening Volume 1 Press the volume up button ( ) on the headset inline control to increase listening volume. 2 Press the volume down button ( ) on the headset inline control to hear the caller). 2 To turn mute off, press the mute button again. 8 When mute is solid red (you will still be able to decrease listening volume. Mute a Call 1 During a call, press the mute button on , the mute LED is on the headset inline control to mute the microphone.
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To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel. Applications tab The Applications tab displays the status of your headset can be changed using the Plantronics Control Panel. To access the Plantronics Control Panel, load Plantronics Spokes software by visiting plantronics.com/software and click on the download button. Plantronics Spokes Software Plantronics Control Panel User preferences and device settings that affect the performance of Plantronics support for various applications such as softphones and media players. 9
To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel. Applications tab The Applications tab displays the status of your headset can be changed using the Plantronics Control Panel. To access the Plantronics Control Panel, load Plantronics Spokes software by visiting plantronics.com/software and click on the download button. Plantronics Spokes Software Plantronics Control Panel User preferences and device settings that affect the performance of Plantronics support for various applications such as softphones and media players. 9
Blackwire C510/C520 User Guide
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Preference Tab Allows you to set preferences for: • Media player Modify call action: Pause, Play, Mute or Do Nothing • General use • Presence status based on wearing state (dependent upon softphone compatibility) When headset is put on, or removed set presence to: Available, Busy, Do not disturb, Be right back or Offline About tab Provides online access to the user guide and support and displays your headset system's information. 10
Preference Tab Allows you to set preferences for: • Media player Modify call action: Pause, Play, Mute or Do Nothing • General use • Presence status based on wearing state (dependent upon softphone compatibility) When headset is put on, or removed set presence to: Available, Busy, Do not disturb, Be right back or Offline About tab Provides online access to the user guide and support and displays your headset system's information. 10
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...Vista and Windows 7 systems • Go to Control Panel > Sound > Recording tab. • Highlight the headset, select the Set Default button and click OK. Headset is too low. Align the headset boom with your softphone until the distortion disappears. For Windows Vista and Windows 7 systems • Go to Control... default Voice device. For Windows XP systems • Go to change the default setting from the drop-down list and click OK. The USB headset will set itself as the default audio device. For Windows XP systems • Go to Control Panel > Sounds and Audio Devices > Audio tab...
...Vista and Windows 7 systems • Go to Control Panel > Sound > Recording tab. • Highlight the headset, select the Set Default button and click OK. Headset is too low. Align the headset boom with your softphone until the distortion disappears. For Windows Vista and Windows 7 systems • Go to Control... default Voice device. For Windows XP systems • Go to change the default setting from the drop-down list and click OK. The USB headset will set itself as the default audio device. For Windows XP systems • Go to Control Panel > Sounds and Audio Devices > Audio tab...