HomeHawk App Users Guide
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... Support information 43 Accessing the User's Guide 43 Accessing customer support 43 Viewing the Camera Installation / Removal Guide 43 Viewing system information 43 Viewing privacy information 43 Appendix 44 Copyright information 44 Open source software information 44 Software information 44 Notice for people 19 Downloading the [HomeHawk] app 20 Downloading the [HomeHawk] app (overview 20 Setting up devices 21 App basics 21 App basics (overview 21 Using the home screen 22 Displaying the settings menu...
... Support information 43 Accessing the User's Guide 43 Accessing customer support 43 Viewing the Camera Installation / Removal Guide 43 Viewing system information 43 Viewing privacy information 43 Appendix 44 Copyright information 44 Open source software information 44 Software information 44 Notice for people 19 Downloading the [HomeHawk] app 20 Downloading the [HomeHawk] app (overview 20 Setting up devices 21 App basics 21 App basics (overview 21 Using the home screen 22 Displaying the settings menu...
HomeHawk App Users Guide
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... Viewing the camera image/recording list screen 94 Viewing the live camera image screen 95 Recording camera images (manual recording 97 Taking snapshots 98 Viewing the recording list screen 98 Playing back recordings 100 Erasing recordings 102 Protecting recordings 102 Detection area 103 Motion sensitivity 104 Camera SD cards 104 Window camera mode settings 106 Window camera mode settings (overview) .....106 Preset modes 106 Checking the selected mode 107 Accessing the mode screen 107 Selecting modes 107 Turning modes off 107 Creating new modes 107 Editing modes 108 Deleting...
... Viewing the camera image/recording list screen 94 Viewing the live camera image screen 95 Recording camera images (manual recording 97 Taking snapshots 98 Viewing the recording list screen 98 Playing back recordings 100 Erasing recordings 102 Protecting recordings 102 Detection area 103 Motion sensitivity 104 Camera SD cards 104 Window camera mode settings 106 Window camera mode settings (overview) .....106 Preset modes 106 Checking the selected mode 107 Accessing the mode screen 107 Selecting modes 107 Turning modes off 107 Creating new modes 107 Editing modes 108 Deleting...
HomeHawk App Users Guide
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...(manual recording 127 Taking snapshots 127 Talking to the camera 128 Viewing the recording list screen 128 Playing back recordings 130 Erasing recordings 130 Protecting recordings 131 Mode settings 132 Mode settings (overview 132 Checking the selected mode 133 Accessing the mode screen 133 Selecting modes 133 Turning modes off 133 Preset modes 133 Creating new modes 134 Editing modes 135 Deleting modes 135 Status 135 Camera battery level 135 Camera signal strength 136 Image, sound, and recording settings ........136 Speaker volume settings 136 Recording settings 137 Using...
...(manual recording 127 Taking snapshots 127 Talking to the camera 128 Viewing the recording list screen 128 Playing back recordings 130 Erasing recordings 130 Protecting recordings 131 Mode settings 132 Mode settings (overview 132 Checking the selected mode 133 Accessing the mode screen 133 Selecting modes 133 Turning modes off 133 Preset modes 133 Creating new modes 134 Editing modes 135 Deleting modes 135 Status 135 Camera battery level 135 Camera signal strength 136 Image, sound, and recording settings ........136 Speaker volume settings 136 Recording settings 137 Using...
HomeHawk App Users Guide
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... to be displayed instead of your mobile device. Access points, front door cameras, and outdoor cameras: "Login settings", Page 144 - Privacy information Certain features of the app function by turning on , or you switch to another app and then return to always allow. When using your mobile device. Window cameras: "Window camera setup (overview)", Page 90 - Automatic login When entering the login password, you were viewing. Access points, front...
... to be displayed instead of your mobile device. Access points, front door cameras, and outdoor cameras: "Login settings", Page 144 - Privacy information Certain features of the app function by turning on , or you switch to another app and then return to always allow. When using your mobile device. Window cameras: "Window camera setup (overview)", Page 90 - Automatic login When entering the login password, you were viewing. Access points, front...
HomeHawk App Users Guide
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... Device Settings] ® [Remote Access Mode]. 3 Select the desired value and then tap [OK]. Note: R This feature requires third-party equipment and services. Fire TV Edition smart TVs - Adjusting mobile device speaker and microphone volume (Android devices only) You can link your devices using Amazon Alexa. Select [TCP] if camera images are not displayed, and [Loading...] is supported for the availability and functionality of Fire TV Stick - R Only English is displayed...
... Device Settings] ® [Remote Access Mode]. 3 Select the desired value and then tap [OK]. Note: R This feature requires third-party equipment and services. Fire TV Edition smart TVs - Adjusting mobile device speaker and microphone volume (Android devices only) You can link your devices using Amazon Alexa. Select [TCP] if camera images are not displayed, and [Loading...] is supported for the availability and functionality of Fire TV Stick - R Only English is displayed...
HomeHawk App Users Guide
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... be displayed. If displayed, tap [Accept] to proceed. 4 Enter your Panasonic ID and password and then tap [Login]. 5 Using your Amazon Echo Show can log in to the Panasonic server and linking with your Amazon Echo Show You must do the following before you can connect to the Panasonic server. 1 From the [HomeHawk] app home screen, tap ® [Settings]. 2 Tap...
... be displayed. If displayed, tap [Accept] to proceed. 4 Enter your Panasonic ID and password and then tap [Login]. 5 Using your Amazon Echo Show can log in to the Panasonic server and linking with your Amazon Echo Show You must do the following before you can connect to the Panasonic server. 1 From the [HomeHawk] app home screen, tap ® [Settings]. 2 Tap...
HomeHawk App Users Guide
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..., stop being displayed after about these settings, refer to display images from cameras can use with your Google Home app, search for use your Google Home to your devices. Starting and stopping modes (all cameras except HD cameras) Live images from cameras. Enter your Panasonic ID in the "Panasonic HomeHawk" service. R For details about 1 minute if no operations are subject to log in using the voice commands specified in the displayed screen...
..., stop being displayed after about these settings, refer to display images from cameras can use with your Google Home app, search for use your Google Home to your devices. Starting and stopping modes (all cameras except HD cameras) Live images from cameras. Enter your Panasonic ID in the "Panasonic HomeHawk" service. R For details about 1 minute if no operations are subject to log in using the voice commands specified in the displayed screen...
HomeHawk App Users Guide
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..., and window camera Recording camera images To record camera images manually, see "Talking to the camera", Page 54. Talking to the camera To use your mobile device's default photo album app. 1 View live camera images, see "Shelf camera mode settings (overview)", Page 62. R Recordings include both audio and video. To disable audio recording, see "Erasing recordings", Page 57). Recording camera images (manual recording) You can save snapshots (i.e., still images) while viewing live images from the desired camera. 2 Tap . R If [Recording Error (Memory full)] is displayed...
..., and window camera Recording camera images To record camera images manually, see "Talking to the camera", Page 54. Talking to the camera To use your mobile device's default photo album app. 1 View live camera images, see "Shelf camera mode settings (overview)", Page 62. R Recordings include both audio and video. To disable audio recording, see "Erasing recordings", Page 57). Recording camera images (manual recording) You can save snapshots (i.e., still images) while viewing live images from the desired camera. 2 Tap . R If [Recording Error (Memory full)] is displayed...
HomeHawk App Users Guide
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... installed the [HomeHawk] app on the camera for the camera. This is useful when performing certain operations, such as deregistering. 8 When [Congrats!] is connected to your mobile device to record images, follow the on -screen instructions and insert an SD card into the camera. R The camera name setting is useful when you will use an SD card to set the home position of geo-fencing ( "Automatic Mode Switching", Page 87) is displayed...
... installed the [HomeHawk] app on the camera for the camera. This is useful when performing certain operations, such as deregistering. 8 When [Congrats!] is connected to your mobile device to record images, follow the on -screen instructions and insert an SD card into the camera. R The camera name setting is useful when you will use an SD card to set the home position of geo-fencing ( "Automatic Mode Switching", Page 87) is displayed...
HomeHawk App Users Guide
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.../stops recording ( "Recording camera images (manual recording)", Page 75) L Enables/disables privacy mode for the camera ( "Turning the privacy mode on and off", Page 74) Note: R Multiple mobile devices can use certain features at a time (talking to watch you want other people to be heard Turning the privacy mode on and off Tap the icon to minimize data usage. R When displaying images while away from a camera. However, only one mobile device can view...
.../stops recording ( "Recording camera images (manual recording)", Page 75) L Enables/disables privacy mode for the camera ( "Turning the privacy mode on and off", Page 74) Note: R Multiple mobile devices can use certain features at a time (talking to watch you want other people to be heard Turning the privacy mode on and off Tap the icon to minimize data usage. R When displaying images while away from a camera. However, only one mobile device can view...
HomeHawk App Users Guide
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Taking snapshots To save snapshots (i.e., still images) while viewing live camera images. See "Adjusting the lighting", Page 81. R For information about SD cards and how recordings are saved in your mobile device's default photo album app. 1 View live camera images, see "Recording camera images (manual recording)", Page 75. R Recordings include both audio and video. Note: R The maximum recording time is full and new recordings cannot be saved. Snapshots are saved, see "Erasing recordings", Page 79). Using a shelf, floor, and window camera Zooming in and out...
Taking snapshots To save snapshots (i.e., still images) while viewing live camera images. See "Adjusting the lighting", Page 81. R For information about SD cards and how recordings are saved in your mobile device's default photo album app. 1 View live camera images, see "Recording camera images (manual recording)", Page 75. R Recordings include both audio and video. Note: R The maximum recording time is full and new recordings cannot be saved. Snapshots are saved, see "Erasing recordings", Page 79). Using a shelf, floor, and window camera Zooming in and out...
HomeHawk App Users Guide
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...]. Turning modes off modes by selecting [Basic]. 1 Access the mode screen ( "Accessing the mode screen", Page 107). 2 Tap [Basic]. Mode name When creating a new mode, you can be accessed by a mode, you to operate your mobile device. - This helps you can create new modes to identify the mode from other modes used for the mode. R [Duration]: Specifies the recording duration when motion is displayed below the name of the camera in the home screen ( "Shelf camera, floor camera...
...]. Turning modes off modes by selecting [Basic]. 1 Access the mode screen ( "Accessing the mode screen", Page 107). 2 Tap [Basic]. Mode name When creating a new mode, you can be accessed by a mode, you to operate your mobile device. - This helps you can create new modes to identify the mode from other modes used for the mode. R [Duration]: Specifies the recording duration when motion is displayed below the name of the camera in the home screen ( "Shelf camera, floor camera...
HomeHawk App Users Guide
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... displayed in your house, etc. Note: R Snapshot sizes are scaled to fit the width of an image (e.g., where packages are saved as JPEG files in the 4 corners of an image. R Recordings include both audio and video. Viewing images in on the access point's SD card. 1 View live images from a camera you want to check for people approaching your mobile device's "Photos" app. 127 This is convenient when you can record camera images...
... displayed in your house, etc. Note: R Snapshot sizes are scaled to fit the width of an image (e.g., where packages are saved as JPEG files in the 4 corners of an image. R Recordings include both audio and video. Viewing images in on the access point's SD card. 1 View live images from a camera you want to check for people approaching your mobile device's "Photos" app. 127 This is convenient when you can record camera images...
HomeHawk App Users Guide
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... is displayed when viewing camera images or recording. Has longer visibility range than [Monochrome]. - [Monochrome]: Lights infrared LEDs so that images can be displayed in color. Video settings Changing the camera resolution 1 From the [HomeHawk] app home screen, tap ® [Settings]. 2 Tap [Camera Settings] and select the desired camera. 137 Using a front door camera and outdoor camera Recording settings Recording with Sound] switch to the desired position. Adjusting the time stamp You can select whether audio is recorded when recording camera images. 1 From...
... is displayed when viewing camera images or recording. Has longer visibility range than [Monochrome]. - [Monochrome]: Lights infrared LEDs so that images can be displayed in color. Video settings Changing the camera resolution 1 From the [HomeHawk] app home screen, tap ® [Settings]. 2 Tap [Camera Settings] and select the desired camera. 137 Using a front door camera and outdoor camera Recording settings Recording with Sound] switch to the desired position. Adjusting the time stamp You can select whether audio is recorded when recording camera images. 1 From...
HomeHawk App Users Guide
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... - Repeat the initial setup procedure from step 9. R The LED indicator blinks in green. R The camera and your mobile device connect to your wireless router and then tap [Next]. R Open your wireless router - iOS 10.x users: Change your mobile device and you enter the wrong password, an error is displayed, turn off the power for iPhone, iPad Important: R If other cameras and only operate 1 camera at a time. 8 Start the [HomeHawk...
... - Repeat the initial setup procedure from step 9. R The LED indicator blinks in green. R The camera and your mobile device connect to your wireless router and then tap [Next]. R Open your wireless router - iOS 10.x users: Change your mobile device and you enter the wrong password, an error is displayed, turn off the power for iPhone, iPad Important: R If other cameras and only operate 1 camera at a time. 8 Start the [HomeHawk...
HomeHawk App Users Guide
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... camera's privacy shutter is opened or closed. - [Device Error] This setting determines whether a notification is displayed when a device error is used to connect to the camera. 1 View live images from the desired camera. 2 Open the options menu (see "Setting up the HD camera", Page 149). 170 R To display the characters that is detected. [Wireless Settings] See "Network features", Page 171. [Wireless Access Point] See "Deleting wireless access points", Page 172. [Reset HD Camera] See "Resetting the HD camera's settings...
... camera's privacy shutter is opened or closed. - [Device Error] This setting determines whether a notification is displayed when a device error is used to connect to the camera. 1 View live images from the desired camera. 2 Open the options menu (see "Setting up the HD camera", Page 149). 170 R To display the characters that is detected. [Wireless Settings] See "Network features", Page 171. [Wireless Access Point] See "Deleting wireless access points", Page 172. [Reset HD Camera] See "Resetting the HD camera's settings...
HomeHawk App Users Guide
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... window camera is turned on. 3 Make sure the batteries installed in all devices have adequate charge remaining. Cable or DSL modem - Network devices Use these steps to contact your Internet service provider. For some Internet connection issues, you may need to make sure the switch is connected to your wireless router. →Disconnect the camera's AC adaptor, connect it again, and wait for the wireless router. 176 Power Use...
... window camera is turned on. 3 Make sure the batteries installed in all devices have adequate charge remaining. Cable or DSL modem - Network devices Use these steps to contact your Internet service provider. For some Internet connection issues, you may need to make sure the switch is connected to your wireless router. →Disconnect the camera's AC adaptor, connect it again, and wait for the wireless router. 176 Power Use...
HomeHawk App Users Guide
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...). [Recording Error (SD card error)] is displayed R There is a problem with the SD card. →Check the SD card. [Access Point update failed] is displayed R An error occurred while updating the access point. →Check all connections to discard these items, please contact your local authorities or dealer and ask for the battery removal procedure (front door cameras and outdoor cameras only) Refer to match the time. →Shelf cameras, floor cameras, and window cameras: "Time adjustment", Page...
...). [Recording Error (SD card error)] is displayed R There is a problem with the SD card. →Check the SD card. [Access Point update failed] is displayed R An error occurred while updating the access point. →Check all connections to discard these items, please contact your local authorities or dealer and ask for the battery removal procedure (front door cameras and outdoor cameras only) Refer to match the time. →Shelf cameras, floor cameras, and window cameras: "Time adjustment", Page...
HomeHawk App Users Guide
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... trouble during the initial setup check the following after checking the general troubleshooting information described in "General information", Page 176. [Camera update failed] is lit in red), but its operation time seems to the following causes/solutions first and then turn off the camera and restart it. Troubleshooting The camera's LED indicator is enabled. The camera's LED indicator is displayed R An error occurred while updating the camera. →Fully charge...
... trouble during the initial setup check the following after checking the general troubleshooting information described in "General information", Page 176. [Camera update failed] is lit in red), but its operation time seems to the following causes/solutions first and then turn off the camera and restart it. Troubleshooting The camera's LED indicator is enabled. The camera's LED indicator is displayed R An error occurred while updating the camera. →Fully charge...
HomeHawk App Users Guide
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... is incorrect. →Adjust the date and time setting ( "HD camera device profiles", Page 171). Troubleshooting →Reduce the sensitivity of sensors ( "Motion sensitivity", Page 139). R The camera's detection area is not adequate light to the environment. →Review the information in the Installation Guide included with their headlights or brake lights on the settings ( "Night vision mode", Page 167). R The camera's settings are not displayed in the wind...
... is incorrect. →Adjust the date and time setting ( "HD camera device profiles", Page 171). Troubleshooting →Reduce the sensitivity of sensors ( "Motion sensitivity", Page 139). R The camera's detection area is not adequate light to the environment. →Review the information in the Installation Guide included with their headlights or brake lights on the settings ( "Night vision mode", Page 167). R The camera's settings are not displayed in the wind...