WNR3500 Setup Manual
Page 3
... Firmware 10 Manually Installing Your Router 15 Connecting Your Wireless Router 16 Verifying Your Connection 18 Setting Up Your Router for Internet Access 19 Checking for New Firmware 21 Configuring Your Wireless Settings and Security Options 23 Setting Up Your Wireless Computers 26 Troubleshooting ...29 Basic Setup Checklist ...29 Checking Basic Router Functions 30 Troubleshooting Login Problems 32 Checking...
... Firmware 10 Manually Installing Your Router 15 Connecting Your Wireless Router 16 Verifying Your Connection 18 Setting Up Your Router for Internet Access 19 Checking for New Firmware 21 Configuring Your Wireless Settings and Security Options 23 Setting Up Your Wireless Computers 26 Troubleshooting ...29 Basic Setup Checklist ...29 Checking Basic Router Functions 30 Troubleshooting Login Problems 32 Checking...
WNR3500 Setup Manual
Page 24
... Next and the Basic Settings screen will display. Click Apply to the Internet! Enter the required information for this wireless router. 5. You should be connected to save your settings and complete your NETGEAR product and contact NETGEAR Technical Support. 20 Manually Installing Your Router ... have the correct configuration information. • Read "Troubleshooting" on page 41. • Select No to set to access the Internet. Figure 12 4. If problems persist, register your connection. When prompted, click Next. If you have selected the correct options and typed...
... Next and the Basic Settings screen will display. Click Apply to the Internet! Enter the required information for this wireless router. 5. You should be connected to save your settings and complete your NETGEAR product and contact NETGEAR Technical Support. 20 Manually Installing Your Router ... have the correct configuration information. • Read "Troubleshooting" on page 41. • Select No to set to access the Internet. Figure 12 4. If problems persist, register your connection. When prompted, click Next. If you have selected the correct options and typed...
WNR3500 Setup Manual
Page 33
...one of the subsequent sections. Troubleshooting If you have difficulties accessing the Internet, use the MAC address of the computer registered on the account. Basic Setup Checklist The following items are both turned on (see "Connecting Your Wireless Router" on the wireless router will be configured to make ... light on page 16). - If your basic setup is plugged in securely and the modem and wireless router are the most common errors made when initially setting up your router correctly. Next, turn off and unplug the modem from the modem is correct, then look for your settings. ...
...one of the subsequent sections. Troubleshooting If you have difficulties accessing the Internet, use the MAC address of the computer registered on the account. Basic Setup Checklist The following items are both turned on (see "Connecting Your Wireless Router" on the wireless router will be configured to make ... light on page 16). - If your basic setup is plugged in securely and the modem and wireless router are the most common errors made when initially setting up your router correctly. Next, turn off and unplug the modem from the modem is correct, then look for your settings. ...
WNR3500 Setup Manual
Page 34
...power outlet. - If the Power and other lights are using the power adapter supplied by NETGEAR for any local ports that : a. Turn the power off (see if the router recovers. 30 Troubleshooting After approximately 20 seconds, verify that are lit for this product. The LAN port lights ...are connected. Checking Basic Router Functions After you are off and back on to see "Connecting Your Wireless Router" on power to the router, check that the self-test procedure is still amber 1 minute after turning the router on, reset the router according to the instructions in "...
...power outlet. - If the Power and other lights are using the power adapter supplied by NETGEAR for any local ports that : a. Turn the power off (see if the router recovers. 30 Troubleshooting After approximately 20 seconds, verify that are lit for this product. The LAN port lights ...are connected. Checking Basic Router Functions After you are off and back on to see "Connecting Your Wireless Router" on power to the router, check that the self-test procedure is still amber 1 minute after turning the router on, reset the router according to the instructions in "...
WNR3500 Setup Manual
Page 35
... persists, you are connecting to the router: a. Clear the router's configuration to factory defaults. Turn the power off and back on power to the router. Make sure that you logged into the router and disabled this previously). c. Troubleshooting 31 This will set the router's IP address to see the online...problem. Make sure that the Ethernet cable connections are using Ethernet cables like the cable that was supplied with the wireless router. For more information on page 24). If either the LAN or Internet lights do not light when the Ethernet ...
... persists, you are connecting to the router: a. Clear the router's configuration to factory defaults. Turn the power off and back on power to the router. Make sure that you logged into the router and disabled this previously). c. Troubleshooting 31 This will set the router's IP address to see the online...problem. Make sure that the Ethernet cable connections are using Ethernet cables like the cable that was supplied with the wireless router. For more information on page 24). If either the LAN or Internet lights do not light when the Ethernet ...
WNR3500 Setup Manual
Page 36
... configuring your computer. Make sure that the modem has a successful connection. • Wireless Router Internet Light is Green or Blinking Green. If your computer cannot reach a DHCP server, some operating systems will reset the router's IP address to 192.168.1.254. Troubleshooting Login Problems If you are unable to log in to be in...
... configuring your computer. Make sure that the modem has a successful connection. • Wireless Router Internet Light is Green or Blinking Green. If your computer cannot reach a DHCP server, some operating systems will reset the router's IP address to 192.168.1.254. Troubleshooting Login Problems If you are unable to log in to be in...
WNR3500 Setup Manual
Page 37
...provider might check for the Internet Port. Troubleshooting 33 If 0.0.0.0 is shown for your service provider. Unless you have bought a new network device, and ask them to the wireless router. 2. Then restart your network in to use the wireless router's MAC address, or - To check ... your service provider, the problem may require a login. • Wireless Router Internet Light Off. Configure your router to spoof your ISP account to obtain an IP address from your service provider. See "Troubleshooting PPPoE" on . If the Internet light is off, verify that...
...provider might check for the Internet Port. Troubleshooting 33 If 0.0.0.0 is shown for your service provider. Unless you have bought a new network device, and ask them to the wireless router. 2. Then restart your network in to use the wireless router's MAC address, or - To check ... your service provider, the problem may require a login. • Wireless Router Internet Light Off. Configure your router to spoof your ISP account to obtain an IP address from your service provider. See "Troubleshooting PPPoE" on . If the Internet light is off, verify that...
WNR3500 Setup Manual
Page 38
... from the Internet, check the following: • Your computer may be using PPPoE, try troubleshooting your ISP. Select Router Status under Maintenance on the Internet that the wireless router address (192.168.1.1) is unable to numeric IP addresses. If any DNS server addresses. Reboot...a DNS address, as its default gateway. If you cannot connect after several minutes, you connect manually, the wireless router will continue to attempt to troubleshoot a network. 34 Troubleshooting A DNS server is up and working. If you are using an incorrect Service Name, User Name, or Password...
... from the Internet, check the following: • Your computer may be using PPPoE, try troubleshooting your ISP. Select Router Status under Maintenance on the Internet that the wireless router address (192.168.1.1) is unable to numeric IP addresses. If any DNS server addresses. Reboot...a DNS address, as its default gateway. If you cannot connect after several minutes, you connect manually, the wireless router will continue to attempt to troubleshoot a network. 34 Troubleshooting A DNS server is up and working. If you are using an incorrect Service Name, User Name, or Password...
WNR3500 Setup Manual
Page 39
.... To test the path using ping from a Windows PC: 1. Make sure the LAN port light is set up correctly. Troubleshooting 35 Verify that the path between your computer and the wireless router works correctly, test the path from www.routerlogin.net: bytes=32 time=NN ms TTL=xxx If the path is... not working , you see this message: Reply from your router is on for your computer's network interface card. • Wrong ...
.... To test the path using ping from a Windows PC: 1. Make sure the LAN port light is set up correctly. Troubleshooting 35 Verify that the path between your computer and the wireless router works correctly, test the path from www.routerlogin.net: bytes=32 time=NN ms TTL=xxx If the path is... not working , you see this message: Reply from your router is on for your computer's network interface card. • Wrong ...
WNR3500 Setup Manual
Page 40
A command screen will not be visible in your ISP's DNS server. 4. Verify that the IP address of the router is listed as the TCP/IP default gateway. • Check to your PC, enter that your PC has the IP address of a remote device such ... previous section will display. Press Enter. If you do not receive replies: • Check that host name as in the Basic Settings menu. 36 Troubleshooting If the IP configuration of your PC is the IP address of your router listed as your PC's Network Control Panel. In the field provided, type cmd. 2.
A command screen will not be visible in your ISP's DNS server. 4. Verify that the IP address of the router is listed as the TCP/IP default gateway. • Check to your PC, enter that your PC has the IP address of a remote device such ... previous section will display. Press Enter. If you do not receive replies: • Check that host name as in the Basic Settings menu. 36 Troubleshooting If the IP configuration of your PC is the IP address of your router listed as your PC's Network Control Panel. In the field provided, type cmd. 2.
WNR3500 User Manual
Page 9
NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual How Port Forwarding Changes the Communication Process 5-5 How Port Forwarding Differs from Port Triggering 5-6 Configuring Port Forwarding to Local Servers 5-6 Adding a Custom Service 5-7 Editing or Deleting a Port Forwarding Entry 5-8 Configuring Port Triggering 5-9 Using Universal Plug and Play 5-12 Optimizing Wireless Performance 5-13 Configuring Quality of Service 5-14 Using WMM...
NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual How Port Forwarding Changes the Communication Process 5-5 How Port Forwarding Differs from Port Triggering 5-6 Configuring Port Forwarding to Local Servers 5-6 Adding a Custom Service 5-7 Editing or Deleting a Port Forwarding Entry 5-8 Configuring Port Triggering 5-9 Using Universal Plug and Play 5-12 Optimizing Wireless Performance 5-13 Configuring Quality of Service 5-14 Using WMM...
WNR3500 User Manual
Page 19
... March 2008 This feature is not the same as needed. 3. Click Next to determine your ISP requires that appears only when the router is required by ISP. Enter your Internet connection. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring Your Internet Connection Using the Smart Setup Wizard You can ... to the Internet, see in the Basic Settings screen depends on whether your ISP configuration. The content you see Chapter 7, "Troubleshooting." If no login is in the Basic Settings screen. To use the Smart Setup Wizard to assist with a user name and...
... March 2008 This feature is not the same as needed. 3. Click Next to determine your ISP requires that appears only when the router is required by ISP. Enter your Internet connection. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring Your Internet Connection Using the Smart Setup Wizard You can ... to the Internet, see in the Basic Settings screen depends on whether your ISP configuration. The content you see Chapter 7, "Troubleshooting." If no login is in the Basic Settings screen. To use the Smart Setup Wizard to assist with a user name and...
WNR3500 User Manual
Page 27
... For more information, see "Using Push 'N' Connect (Wi-Fi Protected Setup)" on page 2-14). NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security ...wireless network unless it is your network are relatively new standards, older wireless adapters encryption with TKIP encryption type. If the clients in Table 2-1. Table 2-1. WEP Shared Key authentication and WEP data encryption can use Wi-Fi Protected Setup (WPS) to provide free Internet access for troubleshooting wireless...
... For more information, see "Using Push 'N' Connect (Wi-Fi Protected Setup)" on page 2-14). NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security ...wireless network unless it is your network are relatively new standards, older wireless adapters encryption with TKIP encryption type. If the clients in Table 2-1. Table 2-1. WEP Shared Key authentication and WEP data encryption can use Wi-Fi Protected Setup (WPS) to provide free Internet access for troubleshooting wireless...
WNR3500 User Manual
Page 65
... interface, under Advanced, click WAN Setup to recognize some online games and videoconferencing applications that are troubleshooting application issues. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring the WAN Setup Options The WAN Setup options let you are incompatible with Customizing Your...as when you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless router to respond to work correctly with Network Address Translation (NAT). From the main menu of these applications and to a ping ...
... interface, under Advanced, click WAN Setup to recognize some online games and videoconferencing applications that are troubleshooting application issues. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring the WAN Setup Options The WAN Setup options let you are incompatible with Customizing Your...as when you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless router to respond to work correctly with Network Address Translation (NAT). From the main menu of these applications and to a ping ...
WNR3500 User Manual
Page 66
... lets you configure a default DMZ server. For some cases, one local computer can have a specific reason to do so, such as when troubleshooting your network. To change the MTU size: 1. Click Apply to be done unless you are other computers on the Internet (WAN) Port If...field, enter a new size between 64 and 1500. 2. Incoming traffic from the Internet, select the Respond to Ping on page 5-20. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual them, but this traffic, you can run the application correctly if that might need to reduce the MTU size, but there are...
... lets you configure a default DMZ server. For some cases, one local computer can have a specific reason to do so, such as when troubleshooting your network. To change the MTU size: 1. Click Apply to be done unless you are other computers on the Internet (WAN) Port If...field, enter a new size between 64 and 1500. 2. Incoming traffic from the Internet, select the Respond to Ping on page 5-20. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual them, but this traffic, you can run the application correctly if that might need to reduce the MTU size, but there are...
WNR3500 User Manual
Page 111
... Quick Tips. Plug in this sequence. 1. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support. After each problem description, instructions are provided to restart your RangeMax Wireless-N Gigabit Router WNR3500. Turn off the wireless router and computers. 3. Chapter 7 Troubleshooting This chapter provides information about troubleshooting your network in the modem and turn it...
... Quick Tips. Plug in this sequence. 1. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support. After each problem description, instructions are provided to restart your RangeMax Wireless-N Gigabit Router WNR3500. Turn off the wireless router and computers. 3. Chapter 7 Troubleshooting This chapter provides information about troubleshooting your network in the modem and turn it...
WNR3500 User Manual
Page 112
... network (IP) addresses on the same network as described in securely and the modem and wireless router are turned on page 7-13. 7-2 Troubleshooting v1.0, March 2008 Turn on the wireless router and wait 1 minute. 5. Click the link to the online document "Preparing Your Network...plugged in. • The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is on the account. Turn on the computers. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4. Make sure that the Ethernet cables are...
... network (IP) addresses on the same network as described in securely and the modem and wireless router are turned on page 7-13. 7-2 Troubleshooting v1.0, March 2008 Turn on the wireless router and wait 1 minute. 5. Click the link to the online document "Preparing Your Network...plugged in. • The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is on the account. Turn on the computers. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4. Make sure that the Ethernet cables are...
WNR3500 User Manual
Page 113
... local port that : a. For recovery instructions, contact Technical Support at www.netgear.com/support. If the error persists, you turn off when your router is turned on . If all lights are still on page 7-13. Troubleshooting 7-3 v1.0, March 2008 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Troubleshooting Basic Functions After you have a hardware problem and should occur: 1. After...
... local port that : a. For recovery instructions, contact Technical Support at www.netgear.com/support. If the error persists, you turn off when your router is turned on . If all lights are still on page 7-13. Troubleshooting 7-3 v1.0, March 2008 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Troubleshooting Basic Functions After you have a hardware problem and should occur: 1. After...
WNR3500 User Manual
Page 114
... addresses are not on. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual If the error persists, you are using the correct cable: When connecting the router's Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. The Wireless light is not on to...on page 2-12. Note: If your computer's IP address is on the same subnet as described in "Troubleshooting Basic Functions" on page 7-3. • Make sure that the wireless feature is turned on when the Ethernet connection is shown as 169.254.x.x: Windows and Mac OS generate ...
... addresses are not on. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual If the error persists, you are using the correct cable: When connecting the router's Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. The Wireless light is not on to...on page 2-12. Note: If your computer's IP address is on the same subnet as described in "Troubleshooting Basic Functions" on page 7-3. • Make sure that the wireless feature is turned on when the Ethernet connection is shown as 169.254.x.x: Windows and Mac OS generate ...
WNR3500 User Manual
Page 115
... modem to access the Internet, you have occurred, but you are using the Web Configuration Manager. Troubleshooting the Internet Connection If you can determine whether the request was successful using the correct login information. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Make sure that your changes could be lost. • Click Refresh or Reload...
... modem to access the Internet, you have occurred, but you are using the Web Configuration Manager. Troubleshooting the Internet Connection If you can determine whether the request was successful using the correct login information. NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Make sure that your changes could be lost. • Click Refresh or Reload...