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N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Repeating Function (WDS 73 Wireless Repeating Function 74 Set Up the ... 91 Universal Plug and Play 91 IPv6 93 Traffic Meter 93 Chapter 9 Troubleshooting Quick Tips 96 Sequence to Restart Your Network 96 Check Ethernet Cable Connections 96 Wireless Settings 96 Network ... Button Blinks Amber 98 Cannot Log In to the Router 98 Cannot Access the Internet 99 Troubleshooting PPPoE 100 Troubleshooting Internet Browsing 101 Changes Not Saved 101 Wireless Connectivity 102 Wireless Signal Strength 102 Restore the Factory Settings...
N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Repeating Function (WDS 73 Wireless Repeating Function 74 Set Up the ... 91 Universal Plug and Play 91 IPv6 93 Traffic Meter 93 Chapter 9 Troubleshooting Quick Tips 96 Sequence to Restart Your Network 96 Check Ethernet Cable Connections 96 Wireless Settings 96 Network ... Button Blinks Amber 98 Cannot Log In to the Router 98 Cannot Access the Internet 99 Troubleshooting PPPoE 100 Troubleshooting Internet Browsing 101 Changes Not Saved 101 Wireless Connectivity 102 Wireless Signal Strength 102 Restore the Factory Settings...
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... the router on page 16. 4. Follow the onscreen instructions to the Internet: 1. If the router does not connect to complete NETGEAR Genie setup. Review your settings to be sure that your device is connected with an Ethernet cable (wired) or wirelessly (with... that the computer is the first time you have been successfully completed. N900 Wireless Dual Band Gigabit Router WNDR4500 NETGEAR Genie Setup NETGEAR Genie runs on any device with NETGEAR Genie 15 Read Chapter 9, Troubleshooting. Getting Started with a web browser. Its wireless LED should turn on. • Close and re-...
... the router on page 16. 4. Follow the onscreen instructions to the Internet: 1. If the router does not connect to complete NETGEAR Genie setup. Review your settings to be sure that your device is connected with an Ethernet cable (wired) or wirelessly (with... that the computer is the first time you have been successfully completed. N900 Wireless Dual Band Gigabit Router WNDR4500 NETGEAR Genie Setup NETGEAR Genie runs on any device with NETGEAR Genie 15 Read Chapter 9, Troubleshooting. Getting Started with a web browser. Its wireless LED should turn on. • Close and re-...
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... Does Your ISP Require a Login? If you want to test your connection, check the ISP settings. 3. N900 Wireless Dual Band Gigabit Router WNDR4500 Internet Setup The Internet Setup screen is where you view or change the login time-out, enter a new value in minutes. • No....2. Click Apply to view more settings The fields that which fields display in the Internet Setup screen. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting. Answer either yes or no login is required. From the Home screen, select Internet. Internet Setup Screen Fields ...
... Does Your ISP Require a Login? If you want to test your connection, check the ISP settings. 3. N900 Wireless Dual Band Gigabit Router WNDR4500 Internet Setup The Internet Setup screen is where you view or change the login time-out, enter a new value in minutes. • No....2. Click Apply to view more settings The fields that which fields display in the Internet Setup screen. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting. Answer either yes or no login is required. From the Home screen, select Internet. Internet Setup Screen Fields ...
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... • Cannot Log In to help you diagnose and solve problems you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. Troubleshooting 9 This chapter provides information to the Router • Cannot Access the Internet • Changes Not Saved • Wireless Connectivity...
... • Cannot Log In to help you diagnose and solve problems you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. Troubleshooting 9 This chapter provides information to the Router • Cannot Access the Internet • Changes Not Saved • Wireless Connectivity...
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... can view the MAC address in the modem and turn it on the account. N900 Wireless Dual Band Gigabit Router WNDR4500 Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network Be sure to the router's access list. Turn on the router and... wait 2 minutes. 5. Troubleshooting 96 Wait 2 minutes. 4. Turn off and unplug the modem. 2. Turn on the computers. Network Settings Make sure that the Ethernet cables are correct....
... can view the MAC address in the modem and turn it on the account. N900 Wireless Dual Band Gigabit Router WNDR4500 Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network Be sure to the router's access list. Turn on the router and... wait 2 minutes. 5. Troubleshooting 96 Wait 2 minutes. 4. Turn off and unplug the modem. 2. Turn on the computers. Network Settings Make sure that the Ethernet cables are correct....
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... cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that NETGEAR supplied for about 20 seconds and then turns green. For recovery instructions, or help with a hardware problem, contact technical support at www... the router to its factory settings. If the LED does not turn green, the router has a problem. N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshooting with the LEDs After you turn on power to the router: 1. The LEDs on the front panel of events should contact technical support at ...
... cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that NETGEAR supplied for about 20 seconds and then turns green. For recovery instructions, or help with a hardware problem, contact technical support at www... the router to its factory settings. If the LED does not turn green, the router has a problem. N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshooting with the LEDs After you turn on power to the router: 1. The LEDs on the front panel of events should contact technical support at ...
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... are adding to the wireless network. • Make sure you have a hardware problem and should contact technical support at www.netgear.com/support. N900 Wireless Dual Band Gigabit Router WNDR4500 If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers....the router's built-in the temporary AP setup locked state (if you are lit when the wireless radio is made, check the following : Troubleshooting 98 The Wireless LEDs are using the wireless repeater function). Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the...
... are adding to the wireless network. • Make sure you have a hardware problem and should contact technical support at www.netgear.com/support. N900 Wireless Dual Band Gigabit Router WNDR4500 If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers....the router's built-in the temporary AP setup locked state (if you are lit when the wireless radio is made, check the following : Troubleshooting 98 The Wireless LEDs are using the wireless repeater function). Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the...
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... first determine whether the router can obtain an IP address from the ISP. Check that you are using the correct login information. Troubleshooting 99 Cannot Access the Internet If you can determine whether the request was changed and you are attempting to be in the range ...using Internet Explorer, click Refresh to set up your NETGEAR router as a replacement for an ADSL gateway in the previous section. • Make sure that your browser has Java, JavaScript, or ActiveX enabled. N900 Wireless Dual Band Gigabit Router WNDR4500 • If you are using an Ethernet-connected ...
... first determine whether the router can obtain an IP address from the ISP. Check that you are using the correct login information. Troubleshooting 99 Cannot Access the Internet If you can determine whether the request was changed and you are attempting to be in the range ...using Internet Explorer, click Refresh to set up your NETGEAR router as a replacement for an ADSL gateway in the previous section. • Make sure that your browser has Java, JavaScript, or ActiveX enabled. N900 Wireless Dual Band Gigabit Router WNDR4500 • If you are using an Ethernet-connected ...
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... program to log you no longer needed. Assign the computer host name of the steps indicate OK, then your Internet connection. To troubleshoot a PPPoE connection: 1. A DNS server is a host on the Internet that software after installing your router. Select Administration > Router Status.... 3. Configure your router to use . N900 Wireless Dual Band Gigabit Router WNDR4500 If your router is still unable to numeric IP addresses. If you entered a DNS address during the router's configuration, reboot your...
... program to log you no longer needed. Assign the computer host name of the steps indicate OK, then your Internet connection. To troubleshoot a PPPoE connection: 1. A DNS server is a host on the Internet that software after installing your router. Select Administration > Router Status.... 3. Configure your router to use . N900 Wireless Dual Band Gigabit Router WNDR4500 If your router is still unable to numeric IP addresses. If you entered a DNS address during the router's configuration, reboot your...
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...provisioning problem with a DNS address, as its default gateway. Alternatively, you can attempt to the network. N900 Wireless Dual Band Gigabit Router WNDR4500 If any DNS server addresses. Note: Unless you connect manually, the router does not authenticate using an incorrect service name, user name, or... the changes you make in the router interface, check the following : • Your computer might not have occurred, but your router. Troubleshooting 101 A DNS server is no longer need to go to log you entered a DNS address during the router's configuration, restart your use...
...provisioning problem with a DNS address, as its default gateway. Alternatively, you can attempt to the network. N900 Wireless Dual Band Gigabit Router WNDR4500 If any DNS server addresses. Note: Unless you connect manually, the router does not authenticate using an incorrect service name, user name, or... the changes you make in the router interface, check the following : • Your computer might not have occurred, but your router. Troubleshooting 101 A DNS server is no longer need to go to log you entered a DNS address during the router's configuration, restart your use...
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... problem and should be defective. See Factory Settings on the front of the router. If the error persists, you might be lit. Troubleshooting 102 It should contact technical support at least 6 feet away, and see (Basic Wireless Settings on the back of the router. Then... if you make changes. Wireless Signal Strength If your wireless device finds your network, but at http://www.netgear.com/support. N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. •...
... problem and should be defective. See Factory Settings on the front of the router. If the error persists, you might be lit. Troubleshooting 102 It should contact technical support at least 6 feet away, and see (Basic Wireless Settings on the back of the router. Then... if you make changes. Wireless Signal Strength If your wireless device finds your network, but at http://www.netgear.com/support. N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. •...
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... is not functioning correctly, you could have one of the router, as in your network devices. N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that the Ethernet card driver software and TCP/IP... Click OK. In the field provided, type ping followed by using the ping utility in this message: Reply from a running Windows PC: 1. Troubleshooting a network is made very easy by the IP address of the following problems: • Wrong physical connections For a wired connection, make sure that...
... is not functioning correctly, you could have one of the router, as in your network devices. N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that the Ethernet card driver software and TCP/IP... Click OK. In the field provided, type ping followed by using the ping utility in this message: Reply from a running Windows PC: 1. Troubleshooting a network is made very easy by the IP address of the following problems: • Wrong physical connections For a wired connection, make sure that...
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...DSL modem is functioning correctly, replies like those shown in the Internet Setup screen. • Your ISP could be visible in your computers. Troubleshooting 104 Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address ...assigned a host name to your broadband modem, but one of a remote device such as the default gateway. N900 Wireless Dual Band Gigabit Router WNDR4500 Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from the authorized computer...
...DSL modem is functioning correctly, replies like those shown in the Internet Setup screen. • Your ISP could be visible in your computers. Troubleshooting 104 Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address ...assigned a host name to your broadband modem, but one of a remote device such as the default gateway. N900 Wireless Dual Band Gigabit Router WNDR4500 Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from the authorized computer...
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... configuration 68 keywords 55 denial of service (DoS) protection 54 devices, attached 22 DHCP server 37, 64 DHCP setting 63 DMZ server 34 DNS addresses troubleshooting 100 DNS servers 77 Domain Name Server (DNS) addresses 21, 63 Dynamic DNS 86 DynDNS.org 86 E electromagnetic emissions 107 email notices 58 encryption keys...
... configuration 68 keywords 55 denial of service (DoS) protection 54 devices, attached 22 DHCP server 37, 64 DHCP setting 63 DMZ server 34 DNS addresses troubleshooting 100 DNS servers 77 Domain Name Server (DNS) addresses 21, 63 Dynamic DNS 86 DynDNS.org 86 E electromagnetic emissions 107 email notices 58 encryption keys...
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... WNDR4500 F factory default settings, restoring 68, 102 factory settings list of 105 resetting 12 file sharing 45 firmware version 62 firmware, upgrading 16, 61 fragmentation length 72 fragmented data packets 34 front panel 9 G games, online, QoS for 40 gateway IP address 21 Genie, NETGEAR ... H host name 20 host, trusted 55 I inbound traffic, allowing or blocking 77 installing NETGEAR Genie 15 installing with the Setup Wizard 30 Internet connection setting up 20 troubleshooting 99 Internet LED, troubleshooting and 97 Internet port 30, 62 Internet Relay Chat (IRC) 79 Internet service provider (...
... WNDR4500 F factory default settings, restoring 68, 102 factory settings list of 105 resetting 12 file sharing 45 firmware version 62 firmware, upgrading 16, 61 fragmentation length 72 fragmented data packets 34 front panel 9 G games, online, QoS for 40 gateway IP address 21 Genie, NETGEAR ... H host name 20 host, trusted 55 I inbound traffic, allowing or blocking 77 installing NETGEAR Genie 15 installing with the Setup Wizard 30 Internet connection setting up 20 troubleshooting 99 Internet LED, troubleshooting and 97 Internet port 30, 62 Internet Relay Chat (IRC) 79 Internet service provider (...
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N900 Wireless Dual Band Gigabit Router WNDR4500 P packets, fragmented 34 Parental Controls 23 passphrases changing 26 product label 12 ...63 port triggering 77, 78, 81, 84 ports,listed, back panel 11 positioning the router 8 Power LED, troubleshooting and 97 PPPoE (PPP over Ethernet) 100 Preamble mode 72 preset security about 24 passphrase 26 pre-shared key ... Integrity Protocol (TKIP) 28 time to live, advertisement 92 time-out, port triggering 85 trademarks 2 traffic metering 93 troubleshooting 95 log in access 98 router changes not saved 101 trusted host 55 U Universal Plug and Play (UPnP) 91 up...
N900 Wireless Dual Band Gigabit Router WNDR4500 P packets, fragmented 34 Parental Controls 23 passphrases changing 26 product label 12 ...63 port triggering 77, 78, 81, 84 ports,listed, back panel 11 positioning the router 8 Power LED, troubleshooting and 97 PPPoE (PPP over Ethernet) 100 Preamble mode 72 preset security about 24 passphrase 26 pre-shared key ... Integrity Protocol (TKIP) 28 time to live, advertisement 92 time-out, port triggering 85 trademarks 2 traffic metering 93 troubleshooting 95 log in access 98 router changes not saved 101 trusted host 55 U Universal Plug and Play (UPnP) 91 up...
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N900 Wireless Dual Band Gigabit Router WNDR4500 remote computer connection 53 specifying approved devices 51 unmounting a USB drive 50 USB devices, approved 51 user-defined services 56 V viewing logs 66 router status 62 W WAN IP address, troubleshooting 99 WAN setup 33 Wi-Fi Protected Setup (WPS)... 18, 31 devices, adding 18 wireless channel 26 wireless connection, troubleshooting 102 wireless connections 8 wireless devices,adding to the network 18 Wireless Distribution System (WDS) 73, 74 Wireless LED, troubleshooting and 98, 99 wireless mode 26 wireless network name (SSID) broadcast 26 ...
N900 Wireless Dual Band Gigabit Router WNDR4500 remote computer connection 53 specifying approved devices 51 unmounting a USB drive 50 USB devices, approved 51 user-defined services 56 V viewing logs 66 router status 62 W WAN IP address, troubleshooting 99 WAN setup 33 Wi-Fi Protected Setup (WPS)... 18, 31 devices, adding 18 wireless channel 26 wireless connection, troubleshooting 102 wireless connections 8 wireless devices,adding to the network 18 Wireless Distribution System (WDS) 73, 74 Wireless LED, troubleshooting and 98, 99 wireless mode 26 wireless network name (SSID) broadcast 26 ...