DGN3500 Setup Manual
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... ISP Connection 31 ADSL link ...31 Obtaining an Internet IP Address 32 Troubleshooting PPPoE or PPPoA 33 Troubleshooting Internet Browsing 33 Troubleshooting a TCP/IP Network Using the Ping Utility 34 Testing the LAN Path to Your Router 34 Testing the Path from Your Computer to a Remote Device 35 Restoring the Default Configuration and Password...
... ISP Connection 31 ADSL link ...31 Obtaining an Internet IP Address 32 Troubleshooting PPPoE or PPPoA 33 Troubleshooting Internet Browsing 33 Troubleshooting a TCP/IP Network Using the Ping Utility 34 Testing the LAN Path to Your Router 34 Testing the Path from Your Computer to a Remote Device 35 Restoring the Default Configuration and Password...
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If problems persist, register your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 28. If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support. 20 Installing Your Router Manually (Advanced, Mac, and Linux Users)
If problems persist, register your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 28. If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support. 20 Installing Your Router Manually (Advanced, Mac, and Linux Users)
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...on page 33. • I have configured the router but I cannot remember the router's configuration password. Go to "Troubleshooting Internet Browsing" on page 35. After approximately 10 ...Troubleshooting the Web Configuration Interface" on page 30. • I want to "Default Configuration" on page 3 for any local ports that : a. b. Go to the router, the following sequence of the LEDs). 2. The LAN port LEDs are lit for an illustration and explanation of events should occur: 1. Troubleshooting This chapter gives information about troubleshooting your wireless-N modem router...
...on page 33. • I have configured the router but I cannot remember the router's configuration password. Go to "Troubleshooting Internet Browsing" on page 35. After approximately 10 ...Troubleshooting the Web Configuration Interface" on page 30. • I want to "Default Configuration" on page 3 for any local ports that : a. b. Go to the router, the following sequence of the LEDs). 2. The LAN port LEDs are lit for an illustration and explanation of events should occur: 1. Troubleshooting This chapter gives information about troubleshooting your wireless-N modem router...
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...turned on, it performs a power-on page 37. However, in "Default Configuration" on self test. This procedure is a fault within the router. Troubleshooting 29 Power LED Not On If the Power and other time during normal operation, there is explained in this product. If the Power LED turns... up: • Cycle the power to factory defaults. The power LED also turns red when you are using the power adapter supplied by NETGEAR for this case, the wireless-N modem router is green. If a LAN port is connected to a 1000 Mbps device, verify that button is still red one minute after a few...
...turned on, it performs a power-on page 37. However, in "Default Configuration" on self test. This procedure is a fault within the router. Troubleshooting 29 Power LED Not On If the Power and other time during normal operation, there is explained in this product. If the Power LED turns... up: • Cycle the power to factory defaults. The power LED also turns red when you are using the power adapter supplied by NETGEAR for this case, the wireless-N modem router is green. If a LAN port is connected to a 1000 Mbps device, verify that button is still red one minute after a few...
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... Apply button before moving to factory defaults. Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from the computer to the router and reboot your computer. • If your router's IP address was supplied with the wireless-N modem router. If the router does not save changes you have occurred, but...
... Apply button before moving to factory defaults. Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from the computer to the router and reboot your computer. • If your router's IP address was supplied with the wireless-N modem router. If the router does not save changes you have occurred, but...
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Internet LED Blinking Amber If your ADSL Internet LED is blinking amber, then your wireless-N modem router is correct. If disconnecting telephones does not result in a green ADSL Internet LED, there may have poor quality wiring in a green ADSL Internet LED the ... be able to connect all your telephones. If the microfilters are connected correctly, you should turn green, disconnect all telephones on the line. Troubleshooting the ISP Connection If your router is green or blinking green, then you have a good ADSL connection. ADSL Internet LED Off If the ADSL Internet LED is off...
Internet LED Blinking Amber If your ADSL Internet LED is blinking amber, then your wireless-N modem router is correct. If disconnecting telephones does not result in a green ADSL Internet LED, there may have poor quality wiring in a green ADSL Internet LED the ... be able to connect all your telephones. If the microfilters are connected correctly, you should turn green, disconnect all telephones on the line. Troubleshooting the ISP Connection If your router is green or blinking green, then you have a good ADSL connection. ADSL Internet LED Off If the ADSL Internet LED is off...
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...connected to obtain a Internet IP address from the ISP. Unless you may check for the Internet port. See "Troubleshooting PPPoE or PPPoA" on pins 1 and 4 of the wireless-N modem router's configuration at http://192.168.0.1. 3. Inform your ISP that you are connected to the online help in the...Settings menu. Configure your browser and select an external site such as http://www.netgear.com. 2. The Wireless-N Modem Router uses pins 2 and 3. Access the Main Menu of the RJ-11 jack. Under Maintenance, select Router Status and check that an IP address is on page 33. • Your...
...connected to obtain a Internet IP address from the ISP. Unless you may check for the Internet port. See "Troubleshooting PPPoE or PPPoA" on pins 1 and 4 of the wireless-N modem router's configuration at http://192.168.0.1. 3. Inform your ISP that you are connected to the online help in the...Settings menu. Configure your browser and select an external site such as http://www.netgear.com. 2. The Wireless-N Modem Router uses pins 2 and 3. Access the Main Menu of the RJ-11 jack. Under Maintenance, select Router Status and check that an IP address is on page 33. • Your...
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... your computer is up and working. If all of the steps indicates "Failed", you connect manually, the wireless-N modem router will continue to attempt to load any DNS server addresses. Troubleshooting Internet Browsing If your wireless-N modem router can obtain an IP address but your PPPoE or PPPoA connection is unable to connect indefinitely. If...
... your computer is up and working. If all of the steps indicates "Failed", you connect manually, the wireless-N modem router will continue to attempt to load any DNS server addresses. Troubleshooting Internet Browsing If your wireless-N modem router can obtain an IP address but your PPPoE or PPPoA connection is unable to connect indefinitely. If...
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..., you see this example: ping 192.168.0.1 3. Verify that are both installed and configured on your PC or workstation. 34 Troubleshooting To ping the router from your computer to verify that sends an echo request packet to the designated device. From the Windows toolbar, click the Start ... Pinging with an echo reply. If the LED is set up correctly. Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that the LAN path to your router is off, follow the instructions in "LAN or Internet Port LEDs Not On...
..., you see this example: ping 192.168.0.1 3. Verify that are both installed and configured on your PC or workstation. 34 Troubleshooting To ping the router from your computer to verify that sends an echo request packet to the designated device. From the Windows toolbar, click the Start ... Pinging with an echo reply. If the LED is set up correctly. Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that the LAN path to your router is off, follow the instructions in "LAN or Internet Port LEDs Not On...
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... specified by DHCP, this information will turn green when the default configuration settings have been restored. 2. Troubleshooting 35 Verify that the IP address for your router and your router from the network address of the remote device. • If your ISP assigned a host name to...the default gateway. Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router's administration password to password and the IP address to reboot. - Release the Reset button and wait for approximately 6 seconds-...
... specified by DHCP, this information will turn green when the default configuration settings have been restored. 2. Troubleshooting 35 Verify that the IP address for your router and your router from the network address of the remote device. • If your ISP assigned a host name to...the default gateway. Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router's administration password to password and the IP address to reboot. - Release the Reset button and wait for approximately 6 seconds-...
DGN3500 User Manual
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...Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Address Reservation 5-6 Configuring LAN Setup 5-7 Using the Wireless Modem Router as a DHCP Server 5-10 Address Reservation 5-10 Dynamic DNS Service 5-11 Setting up Static Routes 5-13 Static Route Example 5-13 Configuring Static Routes 5-14 Configuring Universal Plug and Play 5-15 Building Wireless...Accessing the Router's USB Drive Remotely Using FTP 6-12 Connecting to the USB Drive with Microsoft Network Settings 6-12 Chapter 7 Troubleshooting Basic Functioning ...7-1 "Welcome" Page Displays instead of Router Management ...
...Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Address Reservation 5-6 Configuring LAN Setup 5-7 Using the Wireless Modem Router as a DHCP Server 5-10 Address Reservation 5-10 Dynamic DNS Service 5-11 Setting up Static Routes 5-13 Static Route Example 5-13 Configuring Static Routes 5-14 Configuring Universal Plug and Play 5-15 Building Wireless...Accessing the Router's USB Drive Remotely Using FTP 6-12 Connecting to the USB Drive with Microsoft Network Settings 6-12 Chapter 7 Troubleshooting Basic Functioning ...7-1 "Welcome" Page Displays instead of Router Management ...
DGN3500 User Manual
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Window Appears Asking You to Reload Firmware 7-3 Cannot Log in to the Wireless Modem Router 7-3 Troubleshooting the ISP Connection 7-4 ADSL Link ...7-4 Internet LED is Red 7-5 Obtaining an Internet IP Address 7-6 Troubleshooting PPPoE or PPPoA 7-6 Troubleshooting Internet Browsing 7-7 Resolving a 'Reload Firmware' Message 7-7 Troubleshooting a TCP/IP Network Using the Ping Utility 7-8 Testing the LAN...
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Window Appears Asking You to Reload Firmware 7-3 Cannot Log in to the Wireless Modem Router 7-3 Troubleshooting the ISP Connection 7-4 ADSL Link ...7-4 Internet LED is Red 7-5 Obtaining an Internet IP Address 7-6 Troubleshooting PPPoE or PPPoA 7-6 Troubleshooting Internet Browsing 7-7 Resolving a 'Reload Firmware' Message 7-7 Troubleshooting a TCP/IP Network Using the Ping Utility 7-8 Testing the LAN...
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... skills. About This Manual The NETGEAR® RangeMax™ Wireless-N DSL Gigabit Modem Router DGN3500 User Manual describes how to highlight a procedure that will save time or resources. The information in a malfunction or damage to highlight information of this manual is used to install, configure and troubleshoot the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500. Conventions, Formats, and Scope The...
... skills. About This Manual The NETGEAR® RangeMax™ Wireless-N DSL Gigabit Modem Router DGN3500 User Manual describes how to highlight a procedure that will save time or resources. The information in a malfunction or damage to highlight information of this manual is used to install, configure and troubleshoot the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500. Conventions, Formats, and Scope The...
DGN3500 User Manual
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...you have trouble connecting to the Internet, see Chapter 8, "Troubleshooting." Viewing or Manually Configuring Your ISP Settings To view or configure the basic settings: 1. Log in "Logging In to Your Wireless Modem Router" on the Resource CD that is not the same as ...Enter your ISP settings, as described in to the modem router as needed. 4. Figure 1-4 2. Select Yes for servers and protocols to verify your ISP configuration. Connecting Your Router to proceed. 3. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Setup Wizard You can allow the ...
...you have trouble connecting to the Internet, see Chapter 8, "Troubleshooting." Viewing or Manually Configuring Your ISP Settings To view or configure the basic settings: 1. Log in "Logging In to Your Wireless Modem Router" on the Resource CD that is not the same as ...Enter your ISP settings, as described in to the modem router as needed. 4. Figure 1-4 2. Select Yes for servers and protocols to verify your ISP configuration. Connecting Your Router to proceed. 3. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Using the Setup Wizard You can allow the ...
DGN3500 User Manual
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... is used for a wireless computer using channel expansion to 270 Mbps. For increased security, you know if it easier to select the right wireless network to connect to only specific computers based on the LAN. Selected by MAC address." Wireless Isolation This feature is disabled or enabled. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 2-1.
... is used for a wireless computer using channel expansion to 270 Mbps. For increased security, you know if it easier to select the right wireless network to connect to only specific computers based on the LAN. Selected by MAC address." Wireless Isolation This feature is disabled or enabled. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Table 2-1.
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...? Go to "Restoring the Default Configuration and Password" on page 7-10. • I want to the router, the following : a. Basic Functioning After you diagnose and solve the problem. Go to help you turn on power to clear the... events should occur: 1. Go to "Basic Functioning." • Have I cannot access the router's configuration with my browser. Chapter 7 Troubleshooting This chapter provides information about troubleshooting your modem router. For the common problems listed, go to the Wireless Modem Router" on ? Go to "Cannot Log in to the section indicated. • Is the...
...? Go to "Restoring the Default Configuration and Password" on page 7-10. • I want to the router, the following : a. Basic Functioning After you diagnose and solve the problem. Go to help you turn on power to clear the... events should occur: 1. Go to "Basic Functioning." • Have I cannot access the router's configuration with my browser. Chapter 7 Troubleshooting This chapter provides information about troubleshooting your modem router. For the common problems listed, go to the Wireless Modem Router" on ? Go to "Cannot Log in to the section indicated. • Is the...
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...of these buttons. Power LED Is Red When the router is turned on, it performs a power-on the side panel of Router Management Interface This situation can bypass the wizard using the 12 V DC power adapter supplied by NETGEAR for 6 seconds, and blinks red 3 times when ...will stay in this product. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual If the ADSL link LED is lit, a link has been established to see if the router recovers. If the error persists, you can occur if the CD Setup Wizard does not complete successfully; Troubleshooting 7-2 v1.0, November 2009
...of these buttons. Power LED Is Red When the router is turned on, it performs a power-on the side panel of Router Management Interface This situation can bypass the wizard using the 12 V DC power adapter supplied by NETGEAR for 6 seconds, and blinks red 3 times when ...will stay in this product. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual If the ADSL link LED is lit, a link has been established to see if the router recovers. If the error persists, you can occur if the CD Setup Wizard does not complete successfully; Troubleshooting 7-2 v1.0, November 2009
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RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual If the power LED is turned on to the connected hub or workstation. • Be sure you are using the correct cable: when ... connected to 192.168.0.1. This procedure is on to see if the router recovers. • Clear the router's configuration to configure your computer's address should contact Technical Support. If the error persists, you are using the recommended addressing scheme, your computer. 7-3 Troubleshooting v1.0, November 2009 Window Appears Asking You to Reload Firmware If...
RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual If the power LED is turned on to the connected hub or workstation. • Be sure you are using the correct cable: when ... connected to 192.168.0.1. This procedure is on to see if the router recovers. • Clear the router's configuration to configure your computer's address should contact Technical Support. If the error persists, you are using the recommended addressing scheme, your computer. 7-3 Troubleshooting v1.0, November 2009 Window Appears Asking You to Reload Firmware If...
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... then you have occurred, but the Web browser might have a good ADSL connection. Troubleshooting 7-4 v1.0, November 2009 If you are using the correct login information. This sets the router's IP address to be caching the old configuration. The changes might be sure that the...be confident that the service provider has connected your line correctly and that your browser has Java, JavaScript, or ActiveX enabled. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • If your computer's IP address is loaded. • Try quitting the browser and launching it again. ...
... then you have occurred, but the Web browser might have a good ADSL connection. Troubleshooting 7-4 v1.0, November 2009 If you are using the correct login information. This sets the router's IP address to be caching the old configuration. The changes might be sure that the...be confident that the service provider has connected your line correctly and that your browser has Java, JavaScript, or ActiveX enabled. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual • If your computer's IP address is loaded. • Try quitting the browser and launching it again. ...
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...device (NID), then you might have more than one at a time, being sure to verify that cannot provide an Internet connection. 7-5 Troubleshooting v1.0, November 2009 If disconnecting telephones does not result in your house. If you have poor-quality wiring in a green ADSL link LED,... on each telephone. If this solves the problem, reconnect the telephones one phone line, be the router that cannot connect to the correct telephone line. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual ADSL Link LED Is Blinking Amber If your ADSL link LED is blinking amber, then ...
...device (NID), then you might have more than one at a time, being sure to verify that cannot provide an Internet connection. 7-5 Troubleshooting v1.0, November 2009 If disconnecting telephones does not result in your house. If you have poor-quality wiring in a green ADSL link LED,... on each telephone. If this solves the problem, reconnect the telephones one phone line, be the router that cannot connect to the correct telephone line. RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual ADSL Link LED Is Blinking Amber If your ADSL link LED is blinking amber, then ...