Quick Start Guide
Page 12
From the Mingle Manager home page on your Mingle Manager. • Device Help - Use this app to receiving updates. TOOLS & RESOURCES • Web - Go to virginmobileusa.com/help-support to the homepage (http://MingleHotSpot or http://aircard.hotspot). 12 To manage all hotspot settings, go to access troubleshooting, view the comprehensive User Guide online, and other resources. • Updates - Download the complimentary mobile app from your connection, settings, and data usage...
From the Mingle Manager home page on your Mingle Manager. • Device Help - Use this app to receiving updates. TOOLS & RESOURCES • Web - Go to virginmobileusa.com/help-support to the homepage (http://MingleHotSpot or http://aircard.hotspot). 12 To manage all hotspot settings, go to access troubleshooting, view the comprehensive User Guide online, and other resources. • Updates - Download the complimentary mobile app from your connection, settings, and data usage...
User Guide
Page 24
... set the hotspot to the home page. (See Logging In as an Administrator.) 2. Note: The password changes only when Guest Wi-Fi is still on when your device's Guest Wi-Fi screen, or from the Mingle Manager's Wi-Fi page. Make sure you reach the Guest Wi-Fi screen. 2. In the Guest Wi-Fi section, select Generate a new password each time the Guest Wi-Fi network is turned...
... set the hotspot to the home page. (See Logging In as an Administrator.) 2. Note: The password changes only when Guest Wi-Fi is still on when your device's Guest Wi-Fi screen, or from the Mingle Manager's Wi-Fi page. Make sure you reach the Guest Wi-Fi screen. 2. In the Guest Wi-Fi section, select Generate a new password each time the Guest Wi-Fi network is turned...
User Guide
Page 27
... device can also block individual devices. Note: If you'll be using the hotspot. (See Disable Wi-Fi When Tethering Device (Connected Through USB).) Note: You can now access your device. Insert the larger (Type A) end of your hotspot" displays. Insert the other devices from using USB to connect to the Internet (and not just for charging your device), you must install the device driver. (See Making a Tethered Connection.) Use the micro-USB cable when...
... device can also block individual devices. Note: If you'll be using the hotspot. (See Disable Wi-Fi When Tethering Device (Connected Through USB).) Note: You can now access your device. Insert the larger (Type A) end of your hotspot" displays. Insert the other devices from using USB to connect to the Internet (and not just for charging your device), you must install the device driver. (See Making a Tethered Connection.) Use the micro-USB cable when...
User Guide
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... a warning message that your device), you 're having problems, see "Mac", below .) No Installation CD is turned on Windows: 1. Connect your device to the Win folder and run - Your Network Connection 27 Note: If you must install the device driver. (See "Windows" or "Mac", below ). You can continue with your device is required - Follow the onscreen instructions. Windows To install the device driver on . 2. In the TRU-Install window, click OK. 5. Make sure your work.
... a warning message that your device), you 're having problems, see "Mac", below .) No Installation CD is turned on Windows: 1. Connect your device to the Win folder and run - Your Network Connection 27 Note: If you must install the device driver. (See "Windows" or "Mac", below ). You can continue with your device is required - Follow the onscreen instructions. Windows To install the device driver on . 2. In the TRU-Install window, click OK. 5. Make sure your work.
User Guide
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... Settings > General > Software and Reset. 4. Connect your device to your device is not required. In the Sign In field, enter the Mingle Manager administrator password (1 31 letters, numbers, and symbols). (The default password is enabled by default. Mac To install the device driver on . 2. In the window that installs the necessary drivers the first time you connect your device to Windows or MAC computers with a USB cable". To change the setting: 1. Follow the onscreen instructions. 5. Make sure your computer through the micro USB cable...
... Settings > General > Software and Reset. 4. Connect your device to your device is not required. In the Sign In field, enter the Mingle Manager administrator password (1 31 letters, numbers, and symbols). (The default password is enabled by default. Mac To install the device driver on . 2. In the window that installs the necessary drivers the first time you connect your device to Windows or MAC computers with a USB cable". To change the setting: 1. Follow the onscreen instructions. 5. Make sure your computer through the micro USB cable...
User Guide
Page 59
... in to the home page. (See Logging In as active. Network > SIM Security Tab If you are using a SIM that have been set up includes the following information. Click Settings > Network > APN. Only one APN can disable SIM Security from the operator). Authentication The network authentication code (None, PAP, CHAP, PAP or CHAP). Log in use. To add (or modify) an APN, see Configuring Access Point Names. The list of this...
... in to the home page. (See Logging In as active. Network > SIM Security Tab If you are using a SIM that have been set up includes the following information. Click Settings > Network > APN. Only one APN can disable SIM Security from the operator). Authentication The network authentication code (None, PAP, CHAP, PAP or CHAP). Log in use. To add (or modify) an APN, see Configuring Access Point Names. The list of this...
User Guide
Page 63
... home network area and is used to determine if you can configure the router's UPnP feature, LAN settings, and DMZ settings. 1. Technical support staff may request this value from you . Item MSID Description Mobile Station Identifier. Rx Power Technical support staff may request this tab you are 'home' or 'roaming'. Router > Basic Tab From this value from you . Log in to determine the quality of a signal connection. Channel DRC Channel number...
... home network area and is used to determine if you can configure the router's UPnP feature, LAN settings, and DMZ settings. 1. Technical support staff may request this value from you . Item MSID Description Mobile Station Identifier. Rx Power Technical support staff may request this tab you are 'home' or 'roaming'. Router > Basic Tab From this value from you . Log in to determine the quality of a signal connection. Channel DRC Channel number...
User Guide
Page 77
... (Internet Service Providers) use UPnP, you must enable it. 1. Device Settings 76 DHCP DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network with one of the following: ● TCP/IP settings set to "Obtain an IP address automatically." ● TCP/IP bound to the home page. (See Logging In as an Administrator.) 2. You do not need to when using static IP). Enabling UPnP Before you can use DHCP. Next to DHCP Server...
... (Internet Service Providers) use UPnP, you must enable it. 1. Device Settings 76 DHCP DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network with one of the following: ● TCP/IP settings set to "Obtain an IP address automatically." ● TCP/IP bound to the home page. (See Logging In as an Administrator.) 2. You do not need to when using static IP). Enabling UPnP Before you can use DHCP. Next to DHCP Server...
User Guide
Page 84
... desired network mode that your device's network settings to . 4. ● Total amount of data used since the counter was last reset manually, and amounts used now, select this button. You can adjust this feature to select the types of networks that can connect to CDMA networks. ● CDMA only - Configuring Access Point Names Your device comes preconfigured with the Access Point Names (APN) for another network: 1. Your device will not connect to . Log in...
... desired network mode that your device's network settings to . 4. ● Total amount of data used since the counter was last reset manually, and amounts used now, select this button. You can adjust this feature to select the types of networks that can connect to CDMA networks. ● CDMA only - Configuring Access Point Names Your device comes preconfigured with the Access Point Names (APN) for another network: 1. Your device will not connect to . Log in...
User Guide
Page 87
... for new updates manually. Log in to the home page. (See Logging In as an Administrator.) Software and Reset 86 Your device reboots automatically to get it from the Alert message, or from the Software and Reset page. Any devices that were previously connected will receive an alert. Update Mobile Hotspot Software and Firmware From time to time, updates may include the following: ● Device firmware ● The Mingle Manager interface ● Other files Downloading Software Updates...
... for new updates manually. Log in to the home page. (See Logging In as an Administrator.) Software and Reset 86 Your device reboots automatically to get it from the Alert message, or from the Software and Reset page. Any devices that were previously connected will receive an alert. Update Mobile Hotspot Software and Firmware From time to time, updates may include the following: ● Device firmware ● The Mingle Manager interface ● Other files Downloading Software Updates...
User Guide
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... administrator password. ● You've changed the DHCP settings such that you will be disconnected and your device is inoperable. (For example, there's no communication with Virgin Mobile's assistance. Below Factory Reset, click Reset. 4. or - Log in to the home page. (See Logging In as if you've just purchased your device. (See Starting Your Device for the First Time.) You'll need to reset the software to default settings...
... administrator password. ● You've changed the DHCP settings such that you will be disconnected and your device is inoperable. (For example, there's no communication with Virgin Mobile's assistance. Below Factory Reset, click Reset. 4. or - Log in to the home page. (See Logging In as if you've just purchased your device. (See Starting Your Device for the First Time.) You'll need to reset the software to default settings...
User Guide
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... and Blocking Currently Connected Devices (Block List). Open a command prompt window. § Click Start and Run. § Type cmd or command, and click OK. 2. Select Advanced. 5. Select Ethernet. ● Change the Wi-Fi network name (SSID) and Wi-Fi password on your operating system. Write down the Physical Address for the entry that is the MAC address of your devices support. (See Wi-Fi Security.) ● Change the login password. (See Changing the Mingle Manager Password.) ● Use MAC filtering...
... and Blocking Currently Connected Devices (Block List). Open a command prompt window. § Click Start and Run. § Type cmd or command, and click OK. 2. Select Advanced. 5. Select Ethernet. ● Change the Wi-Fi network name (SSID) and Wi-Fi password on your operating system. Write down the Physical Address for the entry that is the MAC address of your devices support. (See Wi-Fi Security.) ● Change the login password. (See Changing the Mingle Manager Password.) ● Use MAC filtering...
User Guide
Page 110
... Computers Access to the Network (MAC Filter).) Tip: If some settings are near a structure that is blocking the signal. ● You are preventing you from obtaining service. Make sure that: ● The maximum number of Wi-Fi devices has not been reached. (To determine the number of the NETGEAR Mingle Mobile Hotspot, there are several things you 're using the correct WiFi password. ● Nobody has changed the...
... Computers Access to the Network (MAC Filter).) Tip: If some settings are near a structure that is blocking the signal. ● You are preventing you from obtaining service. Make sure that: ● The maximum number of Wi-Fi devices has not been reached. (To determine the number of the NETGEAR Mingle Mobile Hotspot, there are several things you 're using the correct WiFi password. ● Nobody has changed the...
User Guide
Page 111
....1.1 or, if you 've installed the device driver, as described in Changing the Mingle Manager URL.) § If the home page is still not displayed, try to remote server" (Opera) ● "Internet Explorer cannot display the webpage" (Internet Explorer) ● "Oops! Troubleshooting 110 ■ Make sure that you 're using custom routing settings, replace "192.168.1.1" with the appropriate IP address. ● The Web browser is a recent version, and Java-enabled.
....1.1 or, if you 've installed the device driver, as described in Changing the Mingle Manager URL.) § If the home page is still not displayed, try to remote server" (Opera) ● "Internet Explorer cannot display the webpage" (Internet Explorer) ● "Oops! Troubleshooting 110 ■ Make sure that you 're using custom routing settings, replace "192.168.1.1" with the appropriate IP address. ● The Web browser is a recent version, and Java-enabled.
User Guide
Page 162
... Enabling, 79 DNS mode, 64 Setting, 77 DNS server address, manual, 64 Downloading Software updates, 86 Drawing of hardware, 8 DRC Channel number, 62 Cover, 62 Value, 62 Driver, installing Mac, 28 TRU-Install (automatic driver installation), enabling or disabling, 28 Windows, 27 Dynamic Host Control Protocol. See DHCP Ec/Io 3G, 61 Electrical specifications, 113 Email server, accessing, 65 Enable / disable GPS, 50 Enable GPS, 89 Encryption Method in use, 70 Protocols supported, 114 Type, Guest Wi-Fi, 47 Type, Main Wi-Fi, 47 Export, device settings, 85 Facebook link, 72 Factory Reset...
... Enabling, 79 DNS mode, 64 Setting, 77 DNS server address, manual, 64 Downloading Software updates, 86 Drawing of hardware, 8 DRC Channel number, 62 Cover, 62 Value, 62 Driver, installing Mac, 28 TRU-Install (automatic driver installation), enabling or disabling, 28 Windows, 27 Dynamic Host Control Protocol. See DHCP Ec/Io 3G, 61 Electrical specifications, 113 Email server, accessing, 65 Enable / disable GPS, 50 Enable GPS, 89 Encryption Method in use, 70 Protocols supported, 114 Type, Guest Wi-Fi, 47 Type, Main Wi-Fi, 47 Export, device settings, 85 Facebook link, 72 Factory Reset...
User Guide
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... Regulatory notices, 119 Feedback Link, 68 Feedback page Settings tab, 72 Filtered ports list, 67 Firewall software, 110 Firmware Bootloader version, 70 build date, 70 Build date, 33 Version, 33, 70 First time usage, 11 Fix GPS, type of fix, 50 fontconfig License, 150 Forgot administrator password, 100 Forgot Wi-Fi password, 100 Fragmentation Threshold, 46 Front view of device, 8 FTP server, accessing, 65 Gaming, Internet, 65 General Public License...
... Regulatory notices, 119 Feedback Link, 68 Feedback page Settings tab, 72 Filtered ports list, 67 Firewall software, 110 Firmware Bootloader version, 70 build date, 70 Build date, 33 Version, 33, 70 First time usage, 11 Fix GPS, type of fix, 50 fontconfig License, 150 Forgot administrator password, 100 Forgot Wi-Fi password, 100 Fragmentation Threshold, 46 Front view of device, 8 FTP server, accessing, 65 Gaming, Internet, 65 General Public License...
User Guide
Page 165
... Main Wi-Fi Devices connected, list, 41 Name, 33 Network, name, 42, 45 Network, password, 42, 45 Main Wi-Fi name Changing, 92 Main Wi-Fi password Changing, 92 Maintenance of your device, 10 Manage your Virgin Mobile account by telephone, 68 Manual (DNS Mode), 64, 77 Manual DNS Server fields, 77 Maximum number Of Users, 45 Of Wi-Fi devices, 45 Of Wi-Fi devices, set, 91 MDN, 61 Mechanical specifications, 116 MEID...
... Main Wi-Fi Devices connected, list, 41 Name, 33 Network, name, 42, 45 Network, password, 42, 45 Main Wi-Fi name Changing, 92 Main Wi-Fi password Changing, 92 Maintenance of your device, 10 Manage your Virgin Mobile account by telephone, 68 Manual (DNS Mode), 64, 77 Manual DNS Server fields, 77 Maximum number Of Users, 45 Of Wi-Fi devices, 45 Of Wi-Fi devices, set, 91 MDN, 61 Mechanical specifications, 116 MEID...
User Guide
Page 167
... Routing hardware, 13 IP address, 63 Resetting to default settings, 88 Subnet mask, 63 RSRP, 60 RSRQ, 60 RSSI, 61 Insufficient, 108 RS-SINR LTE, 61 RTS Threshold, 46 Safari can't open the page, 110 Safety and hazards, 117 Satellites, number used for GPS fix, 50 Saving hotspot settings, 85 Security Encryption type, Guest Wi-Fi, 47 Encryption type, Main Wi-Fi, 47 MAC filtering, 47 Protocols supported, 114 SIM PIN...
... Routing hardware, 13 IP address, 63 Resetting to default settings, 88 Subnet mask, 63 RSRP, 60 RSRQ, 60 RSSI, 61 Insufficient, 108 RS-SINR LTE, 61 RTS Threshold, 46 Safari can't open the page, 110 Safety and hazards, 117 Satellites, number used for GPS fix, 50 Saving hotspot settings, 85 Security Encryption type, Guest Wi-Fi, 47 Encryption type, Main Wi-Fi, 47 MAC filtering, 47 Protocols supported, 114 SIM PIN...
User Guide
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... Transmitter power LTE, 61 Troubleshooting Cannot connect through USB, 109 Cannot connect to the 3G/4G network, 111 Cannot connect to Wi-Fi, 109 Cannot display the home page, 110 General tips, 108 TRU-Install, 28 TTY support, 115 Turn off Guest Wi-Fi network, 23 Turning the device off, 19 Turning the device on Mac OS X, 27 URL Mingle Manager, 33, 53 Usage guidelines for LTE network connection, 61 UPnP, 76 Enable/disable, 76 Status...
... Transmitter power LTE, 61 Troubleshooting Cannot connect through USB, 109 Cannot connect to the 3G/4G network, 111 Cannot connect to Wi-Fi, 109 Cannot display the home page, 110 General tips, 108 TRU-Install, 28 TTY support, 115 Turn off Guest Wi-Fi network, 23 Turning the device off, 19 Turning the device on Mac OS X, 27 URL Mingle Manager, 33, 53 Usage guidelines for LTE network connection, 61 UPnP, 76 Enable/disable, 76 Status...
User Guide
Page 169
...), 119 Web server, accessing, 65 Website NETGEAR, 158 Virgin Mobile, 12 Weight of device, 116 White list MAC filtering, 47, 48, 95 Port filtering, 67 Width of device, 116 Wi-Fi Access points, 13 Access, configure, 41 Block list, enable/disable, 94 Broadcast network name, 47, 70 Cannot connect, 109 Channel, 46, 97 Connecting to, 99 Display Main name and password on LCD, 93 Display name and password on LCD, 46 Encryption type, 91 Guest, encryption type, 47 Info, entering manually, 24 MAC address, 70 MAC Filter tab...
...), 119 Web server, accessing, 65 Website NETGEAR, 158 Virgin Mobile, 12 Weight of device, 116 White list MAC filtering, 47, 48, 95 Port filtering, 67 Width of device, 116 Wi-Fi Access points, 13 Access, configure, 41 Block list, enable/disable, 94 Broadcast network name, 47, 70 Cannot connect, 109 Channel, 46, 97 Connecting to, 99 Display Main name and password on LCD, 93 Display name and password on LCD, 46 Encryption type, 91 Guest, encryption type, 47 Info, entering manually, 24 MAC address, 70 MAC Filter tab...