User Guide
Page 2
... changes in connection with respect to, any updates or corrections to install or program the system. This document contains proprietary information that this manual. In no obligation to change without notice and NEC America, Inc. This manual has been developed by copyright. This manual is protected... by NEC America, Inc. No representation is made that is subject to provide any of NEC America, Inc. ©2003 by NEC America, Inc. be read in all respects and NEC America, Inc. Printed in this manual. It is complete...
... changes in connection with respect to, any updates or corrections to install or program the system. This document contains proprietary information that this manual. In no obligation to change without notice and NEC America, Inc. This manual has been developed by copyright. This manual is protected... by NEC America, Inc. No representation is made that is subject to provide any of NEC America, Inc. ©2003 by NEC America, Inc. be read in all respects and NEC America, Inc. Printed in this manual. It is complete...
User Guide
Page 4
...16 Miscellaneous and Optional Equipment 17 DS1000/2000 Update Utility (P/N 80250A-V 17 DS1000/2000 PC Program (System Administrator) (P/N 80053) . 17 DS2000 Adaptor Box (P/N 80890 18 RJ61X 8-Conductor... 80892 21 Replacement Parts 21 DS2000 System Configuration 22 DS2000 Default Configuration 22 DS2000 Configuration Guidelines 22 DS2000 Load Factor Calculations 22 DS1000 System Configuration 24 DS1000 Default Hardware Configuration 24... and Emergency Calls 28 DSS Console Account Code Key 28 Alphanumeric Display 29 Attendant Call Queuing 29 Operator Call Key 29 Attendant Position ...
...16 Miscellaneous and Optional Equipment 17 DS1000/2000 Update Utility (P/N 80250A-V 17 DS1000/2000 PC Program (System Administrator) (P/N 80053) . 17 DS2000 Adaptor Box (P/N 80890 18 RJ61X 8-Conductor... 80892 21 Replacement Parts 21 DS2000 System Configuration 22 DS2000 Default Configuration 22 DS2000 Configuration Guidelines 22 DS2000 Load Factor Calculations 22 DS1000 System Configuration 24 DS1000 Default Hardware Configuration 24... and Emergency Calls 28 DSS Console Account Code Key 28 Alphanumeric Display 29 Attendant Call Queuing 29 Operator Call Key 29 Attendant Position ...
User Guide
Page 7
...Display Messaging 97 Silent Monitor 98 Single Line Telephones 98 Soft Keys 98 Speed Dial 99 System Speed Dial 99 Personal Speed Dial 99 Unique Speed Dial Entries 99 Storing Trunk Routing in a Speed Dial Bin 99 Centrex Compatibility 99 Split (Alternate 101 Station Message Detail Recording 101 System Programming... Over External Page 84 Park 85 Distinctive Flash Rate on Park Recall 85 Enhanced Personal Park Orbit Recall Display 85 Enhanced System Park Orbit Recall Display 86 PBX/Centrex Compatibility 86 PBX/Centrex Access Codes 86 Prime Line Preference 87 Idle Prime Line 87 ...
...Display Messaging 97 Silent Monitor 98 Single Line Telephones 98 Soft Keys 98 Speed Dial 99 System Speed Dial 99 Personal Speed Dial 99 Unique Speed Dial Entries 99 Storing Trunk Routing in a Speed Dial Bin 99 Centrex Compatibility 99 Split (Alternate 101 Station Message Detail Recording 101 System Programming... Over External Page 84 Park 85 Distinctive Flash Rate on Park Recall 85 Enhanced Personal Park Orbit Recall Display 85 Enhanced System Park Orbit Recall Display 86 PBX/Centrex Compatibility 86 PBX/Centrex Access Codes 86 Prime Line Preference 87 Idle Prime Line 87 ...
User Guide
Page 8
Table of Contents Data Base Compatibility 102 DS1000 Database Transfer Utility 102 System Programming Password Protection 103 System Timers 103 System Timers, Stations 105 System Timers, Trunks 108 T1 Trunking 111 ANI/DNIS Support 111 Tandem Trunking /... Unsupervised Conference 112 Tie Lines 113 Time and Date 113 Toll Restriction 113 Transfer 114 Distinctive Flash Rate on Transfer Recall 115 Enhanced Recall Display 115 Handsfree Transfer 115 Trunk Group Routing 115 Trunk (Line) Queuing / Trunk Callback 116 Trunk Queuing 116 Trunk Callback 116 Trunk Queuing Priority ...
Table of Contents Data Base Compatibility 102 DS1000 Database Transfer Utility 102 System Programming Password Protection 103 System Timers 103 System Timers, Stations 105 System Timers, Trunks 108 T1 Trunking 111 ANI/DNIS Support 111 Tandem Trunking /... Unsupervised Conference 112 Tie Lines 113 Time and Date 113 Toll Restriction 113 Transfer 114 Distinctive Flash Rate on Transfer Recall 115 Enhanced Recall Display 115 Handsfree Transfer 115 Trunk Group Routing 115 Trunk (Line) Queuing / Trunk Callback 116 Trunk Queuing 116 Trunk Callback 116 Trunk Queuing Priority ...
User Guide
Page 12
...caller. In addition, the 34-button sets are talking with T1 capability lets you leave your desk, forward your calls to a coworker or to have phone programming so Moves, Adds and Changes can also give you 're on the phone. All 2-line display models feature 4 Interactive Soft Keys... for a co-worker. or 110-Button Direct Station Selection (DSS) console. With a Hotline button, you 're on a call on display telephones. You can...
...caller. In addition, the 34-button sets are talking with T1 capability lets you leave your desk, forward your calls to a coworker or to have phone programming so Moves, Adds and Changes can also give you 're on the phone. All 2-line display models feature 4 Interactive Soft Keys... for a co-worker. or 110-Button Direct Station Selection (DSS) console. With a Hotline button, you 're on a call on display telephones. You can...
User Guide
Page 13
...store numbers you can optionally just lift the handset to have time to your co-worker a Message Waiting, or use Voice Over for digital phones. Customizing Your Telephone's Operation The User-Programmable Features let you 're waiting, or use IntraMail to the same common equipment used for a ... ringing options for them with just a few key presses. For example, you call often and easily dial them . With Voice Over, you can program your Speed Dial numbers, assign Hotline and DSS keys, and set up a meeting . Leave your Prime Line Assignment and Ringing Line Preference options....
...store numbers you can optionally just lift the handset to have time to your co-worker a Message Waiting, or use Voice Over for digital phones. Customizing Your Telephone's Operation The User-Programmable Features let you 're waiting, or use IntraMail to the same common equipment used for a ... ringing options for them with just a few key presses. For example, you call often and easily dial them . With Voice Over, you can program your Speed Dial numbers, assign Hotline and DSS keys, and set up a meeting . Leave your Prime Line Assignment and Ringing Line Preference options....
User Guide
Page 18
... Analog Door Box Control relay available for each Analog port (2 max.). G The Analog Door Box is only available in 34-Button Super Display and 34-Button Display Telephones. The wall mount kit includes a mounting bracket, wall mount screws and a handset hanger. Labelmaker The DS1000/2000 Labelmaker ...Recording Jack Module (P/N 80175) Use the REJ Recording Jack to connect a Super Display or 34-Button Display Telephone to receive chimes. The Analog Door Box then sends chime tones to all extensions programmed to an external tape recorder or amplifier. The REJ does not broadcast...
... Analog Door Box Control relay available for each Analog port (2 max.). G The Analog Door Box is only available in 34-Button Super Display and 34-Button Display Telephones. The wall mount kit includes a mounting bracket, wall mount screws and a handset hanger. Labelmaker The DS1000/2000 Labelmaker ...Recording Jack Module (P/N 80175) Use the REJ Recording Jack to connect a Super Display or 34-Button Display Telephone to receive chimes. The Analog Door Box then sends chime tones to all extensions programmed to an external tape recorder or amplifier. The REJ does not broadcast...
User Guide
Page 20
Be sure to review DS2000 System Configuration on page 22 for short term (14 day) backup of the following... Blank PC Card (P/N 85880) Use the Blank PC Card to store up to 16 system databases. ...-upgrade your 8-Slot Cabinet requires. You cannot use PC Card with Software P/N 80052-V**.**.** to power the system's PCBs. It provides the system's central processing, stored program, and memory for every 2 16DSTU PCBs installed. You cannot use it also provides: G PC Card interface G Conference circuits, DTMF receivers and DTMF generators G External music...
Be sure to review DS2000 System Configuration on page 22 for short term (14 day) backup of the following... Blank PC Card (P/N 85880) Use the Blank PC Card to store up to 16 system databases. ...-upgrade your 8-Slot Cabinet requires. You cannot use PC Card with Software P/N 80052-V**.**.** to power the system's PCBs. It provides the system's central processing, stored program, and memory for every 2 16DSTU PCBs installed. You cannot use it also provides: G PC Card interface G Conference circuits, DTMF receivers and DTMF generators G External music...
User Guide
Page 25
... DS2000. The IntraMail Automated Attendant answers incoming calls and routes them quickly and efficiently. Interactive Soft Keys guide the display telephone user through the extensive IntraMail feature set. 2 ✍ IntraMail components at a glance - G P/N 80088 with 8... P/N 80088 IntraMail, 4 Port, 4 Hour IntraMail, 8 Port, 8 Hour Ports Mailboxes Storage Hours Answer Tables Dial Action Tables Programming Interface Remote Programming Access Voice Storage Media Languages IntraMail Specifications 80044 80088 4 8 66 in DS1000, 160 in DS2000 4 Hours 8 Hours...
... DS2000. The IntraMail Automated Attendant answers incoming calls and routes them quickly and efficiently. Interactive Soft Keys guide the display telephone user through the extensive IntraMail feature set. 2 ✍ IntraMail components at a glance - G P/N 80088 with 8... P/N 80088 IntraMail, 4 Port, 4 Hour IntraMail, 8 Port, 8 Hour Ports Mailboxes Storage Hours Answer Tables Dial Action Tables Programming Interface Remote Programming Access Voice Storage Media Languages IntraMail Specifications 80044 80088 4 8 66 in DS1000, 160 in DS2000 4 Hours 8 Hours...
User Guide
Page 26
... 4 Port Expansion PCB for DS2000. UltraMail and UltraMail 2000 Specifications Ports Mailboxes Storage Hours Answer Schedule Tables Dial Action Tables Distribution Lists Programming Interface Remote Programming Access UltraMail UltraMail 2000 2 expandable to 8 4 expandable to 8 200 1000 3 Hours 130 Hours (Minimum) 16 100 100 Serial Port (using cable P/N 80893 and adaptor...
... 4 Port Expansion PCB for DS2000. UltraMail and UltraMail 2000 Specifications Ports Mailboxes Storage Hours Answer Schedule Tables Dial Action Tables Distribution Lists Programming Interface Remote Programming Access UltraMail UltraMail 2000 2 expandable to 8 4 expandable to 8 200 1000 3 Hours 130 Hours (Minimum) 16 100 100 Serial Port (using cable P/N 80893 and adaptor...
User Guide
Page 27
...) No Yes Languages 1 (English Mnemonic) 4 (any 2 can use for programming the telephone system and maintaining site databases, instead of using the conventional telephone programming. DS1000/2000 PC Program (System Administrator) (P/N 80053) The PC Program is provided with the latest system software files, is available on the ... Update Utility (P/N 80250A-V**.**.**) Use the Update Utility installed on the web at http://ws1.necii.com/ds2000. The PC Program provides: DS1000/2000 Product Description Section 2: Components N 17 The Update Utility, along with each system.
...) No Yes Languages 1 (English Mnemonic) 4 (any 2 can use for programming the telephone system and maintaining site databases, instead of using the conventional telephone programming. DS1000/2000 PC Program (System Administrator) (P/N 80053) The PC Program is provided with the latest system software files, is available on the ... Update Utility (P/N 80250A-V**.**.**) Use the Update Utility installed on the web at http://ws1.necii.com/ds2000. The PC Program provides: DS1000/2000 Product Description Section 2: Components N 17 The Update Utility, along with each system.
User Guide
Page 28
...Components DS1000/2000 Product Description In DS1000, you can use a standard Mod-8 Patch Cord in lieu of available hard disk space. Remote Programming requires customer-provided modems and an available trunk circuit at the remote site. The DS1000/2000 has the following requirements: G Windows NT,...G Off-Line Programming With Off-Line Programming, the PC Program allows you to save a site's data to 8 extensions, 8 trunks, or 4 of fice. G P133 with the RJ61X 8-Conductor Cable below (P/N 80891), it can connect up a database on , if required. G 256 color 800 x 600 display (1240 x 1024...
...Components DS1000/2000 Product Description In DS1000, you can use a standard Mod-8 Patch Cord in lieu of available hard disk space. Remote Programming requires customer-provided modems and an available trunk circuit at the remote site. The DS1000/2000 has the following requirements: G Windows NT,...G Off-Line Programming With Off-Line Programming, the PC Program allows you to save a site's data to 8 extensions, 8 trunks, or 4 of fice. G P133 with the RJ61X 8-Conductor Cable below (P/N 80891), it can connect up a database on , if required. G 256 color 800 x 600 display (1240 x 1024...
User Guide
Page 29
... Description Section 2: Components N 19 These applications also require DB9 Female to the system's RS-232-C serial port. Note that you can also use the PC Program. G Use cable P/N 80893 along with the DB25 Male to Mod-8 Adaptor (P/N 85981) below when connecting to a PC or laptop. Section 2: Components G A PC or laptop to...
... Description Section 2: Components N 19 These applications also require DB9 Female to the system's RS-232-C serial port. Note that you can also use the PC Program. G Use cable P/N 80893 along with the DB25 Male to Mod-8 Adaptor (P/N 85981) below when connecting to a PC or laptop. Section 2: Components G A PC or laptop to...
User Guide
Page 32
... to verify your system's configuration. For example, two 16DSTU PCBs have to use the System Load Factor table to check your installation. 22 N Section 2: Components DS1000/2000 Product Description Compare the capacities in Item 2 to activate PCBs after you install must be limited by the System... CN101, slot CN103, slot CN102.) • The first 16DSTU PCB you plug them in. There is 112 ports. • Always use system programming to your entries in the Total column. Item 1 must be equal to consider: 5 VDC and 40 VDC. To check your system. Do not operate your...
... to verify your system's configuration. For example, two 16DSTU PCBs have to use the System Load Factor table to check your installation. 22 N Section 2: Components DS1000/2000 Product Description Compare the capacities in Item 2 to activate PCBs after you install must be limited by the System... CN101, slot CN103, slot CN102.) • The first 16DSTU PCB you plug them in. There is 112 ports. • Always use system programming to your entries in the Total column. Item 1 must be equal to consider: 5 VDC and 40 VDC. To check your system. Do not operate your...
User Guide
Page 37
... on a call. Single line telephone users can require Forced Account Codes for all trunk calls, or just for toll calls (as determined by Toll Restriction programming).
... on a call. Single line telephone users can require Forced Account Codes for all trunk calls, or just for toll calls (as determined by Toll Restriction programming).
User Guide
Page 38
...3 beeps + enter Account Code 2. Place or answer outside call goes through (provided it outdials the stored number saved by an extension's Toll Restriction programming). It works the same as a keyset Account Code key with a call . Access line for outside call . Using Account Codes with a list of codes... programmed into the Verified Account Code Table. Account Codes and Emergency Calls Account Codes are enabled, the system requires the user to Forced ...
...3 beeps + enter Account Code 2. Place or answer outside call goes through (provided it outdials the stored number saved by an extension's Toll Restriction programming). It works the same as a keyset Account Code key with a call . Access line for outside call . Using Account Codes with a list of codes... programmed into the Verified Account Code Table. Account Codes and Emergency Calls Account Codes are enabled, the system requires the user to Forced ...
User Guide
Page 42
... PCBs after you Here's how Automatic Slot Configuration works: G With power off ) Background Music. You don't have to use system programming to group your station and trunk PCBs together, although it , BGM plays whenever the extension is temporarily disabled during a system reset. G Power ...316-331. 1st 8ATRU PCB = Trunks 101-108. 2nd 8ATRU PCB = Trunks 109-116. For example, if Music on Hold uses a customer-provided program from left to right. - For example, in any slot, in a 16x32, the numbering will begin with 300 in . Incoming calls and Paging announcements...
... PCBs after you Here's how Automatic Slot Configuration works: G With power off ) Background Music. You don't have to use system programming to group your station and trunk PCBs together, although it , BGM plays whenever the extension is temporarily disabled during a system reset. G Power ...316-331. 1st 8ATRU PCB = Trunks 101-108. 2nd 8ATRU PCB = Trunks 109-116. For example, if Music on Hold uses a customer-provided program from left to right. - For example, in any slot, in a 16x32, the numbering will begin with 300 in . Incoming calls and Paging announcements...
User Guide
Page 43
... Dial 4. 2. The CPU PCB provides temporary backup of the failure to get through the Background Music feature of telecommunications systems. NEC America, Inc., hereby disclaims any liability arising out of system memory and the time and date. This battery will power the ...depends on the initial call . Additional Battery Backup capability can Barge In on and off: 1. Section 3: Features Note: In accordance with all program- copyright law, a license may be provided by a customer-supplied Uninterruptable Power Supply (UPS). Barge In (Intrusion) Availability: All versions. In...
... Dial 4. 2. The CPU PCB provides temporary backup of the failure to get through the Background Music feature of telecommunications systems. NEC America, Inc., hereby disclaims any liability arising out of system memory and the time and date. This battery will power the ...depends on the initial call . Additional Battery Backup capability can Barge In on and off: 1. Section 3: Features Note: In accordance with all program- copyright law, a license may be provided by a customer-supplied Uninterruptable Power Supply (UPS). Barge In (Intrusion) Availability: All versions. In...
User Guide
Page 45
... An extension's Call Forwarding is idle, pressing the key puts the extension in the Call Forwarding programing mode - Call Forwarding Key A keyset user can forward all calls immediately to 304, which in the Call Forwarding programming mode. For example, extension 301 can chain Call Forwards. G While the extension is reinstated after a power...
... An extension's Call Forwarding is idle, pressing the key puts the extension in the Call Forwarding programing mode - Call Forwarding Key A keyset user can forward all calls immediately to 304, which in the Call Forwarding programming mode. For example, extension 301 can chain Call Forwards. G While the extension is reinstated after a power...
User Guide
Page 46
...Immediate 6 = Call Forwarding No Answer 3. of Service. tem should route, as well as a cell phone or remote cell phone. Off Premise Call Forwarding reroutes: G Intercom calls G Transferred calls G Direct Inward Lines G UTRF (...unscreened transfer) calls routed from the Voice Mail Automated Attendant G Circular and Terminal Extension Hunting calls Off Premise Call Forwarding does not reroute: G Key Ring calls G Calls to complete the transfer, the trunk call forwards as programmed...
...Immediate 6 = Call Forwarding No Answer 3. of Service. tem should route, as well as a cell phone or remote cell phone. Off Premise Call Forwarding reroutes: G Intercom calls G Transferred calls G Direct Inward Lines G UTRF (...unscreened transfer) calls routed from the Voice Mail Automated Attendant G Circular and Terminal Extension Hunting calls Off Premise Call Forwarding does not reroute: G Key Ring calls G Calls to complete the transfer, the trunk call forwards as programmed...