User Manual
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... cable and configure your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements. Next page SURFboard R Cable Modem Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links to install your SURFboard cable modem, including Setting Up a USB Driver. SURFbToitlaerd Cable Modem User Guide Click your selection: Introduction Introduces your SURFboard cable modem...
... cable and configure your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements. Next page SURFboard R Cable Modem Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links to install your SURFboard cable modem, including Setting Up a USB Driver. SURFbToitlaerd Cable Modem User Guide Click your selection: Introduction Introduces your SURFboard cable modem...
User Manual
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...Installation of cord sets may be in the AC outlet to the main supply circuit. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. Wipe the cable modem with national wiring codes. Use only a main line cord that complies with regulations, the user must be in accordance with a clean, ...overheating, do not block the ventilation holes on the unit or use cleaning fluid or similar chemicals. X Home Print Exit ii SURFboard Cable Modem User Guide Different types of this product must use this device is connected. Do not spray cleaners directly on the sides of the...
...Installation of cord sets may be in the AC outlet to the main supply circuit. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. Wipe the cable modem with national wiring codes. Use only a main line cord that complies with regulations, the user must be in accordance with a clean, ...overheating, do not block the ventilation holes on the unit or use cleaning fluid or similar chemicals. X Home Print Exit ii SURFboard Cable Modem User Guide Different types of this product must use this device is connected. Do not spray cleaners directly on the sides of the...
User Manual
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...form or by any means or used by Motorola, Inc. MOTOROLA and the Stylized M Logo are trademarks of Microsoft Corporation. Macintosh is a registered trademark of the Open Group in this manual at any time. X Home Print Exit iii SURFboard Cable Modem User Guide If one is not provided with... a separate Regulatory and Safety Information and Software License and Warranty Information card. MOTOROLA'S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED...
...form or by any means or used by Motorola, Inc. MOTOROLA and the Stylized M Logo are trademarks of Microsoft Corporation. Macintosh is a registered trademark of the Open Group in this manual at any time. X Home Print Exit iii SURFboard Cable Modem User Guide If one is not provided with... a separate Regulatory and Safety Information and Software License and Warranty Information card. MOTOROLA'S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED...
User Manual
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Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements 7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 X Home Print Exit iv SURFboard Cable Modem User Guide
Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements 7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 X Home Print Exit iv SURFboard Cable Modem User Guide
User Manual
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... or XP 26 Verifying the IP Address in Windows 95, 98, or Me 30 Verifying the IP Address in Windows 2000 or XP 31 Cabling for Multiple Users ...33 Ethernet and USB ...33 Ethernet ...34 Troubleshooting ...35 Front-Panel Lights and Error Conditions 37 Removing the USB Driver ...from Windows 98 or Me 38 Removing the USB Driver from Windows 2000 42 Removing the USB Driver from Windows XP 47 Contact Us ...54 Frequently Asked Questions 55 Glossary ...57 Software License ...59 X Home Print Exit v SURFboard Cable Modem User Guide
... or XP 26 Verifying the IP Address in Windows 95, 98, or Me 30 Verifying the IP Address in Windows 2000 or XP 31 Cabling for Multiple Users ...33 Ethernet and USB ...33 Ethernet ...34 Troubleshooting ...35 Front-Panel Lights and Error Conditions 37 Removing the USB Driver ...from Windows 98 or Me 38 Removing the USB Driver from Windows 2000 42 Removing the USB Driver from Windows XP 47 Contact Us ...54 Frequently Asked Questions 55 Glossary ...57 Software License ...59 X Home Print Exit v SURFboard Cable Modem User Guide
User Manual
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... new Motorola® SURFboard cable modem! It provides high-speed access to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modem, your browser and surf! one to the USB port and one or more computers in your high-speed, upgradeable cable modem to... connect one to the Ethernet port I Up to 32 computers to a single SURFboard cable modem using an Ethernet hub X Home Print Exit 1 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting...
... new Motorola® SURFboard cable modem! It provides high-speed access to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modem, your browser and surf! one to the USB port and one or more computers in your high-speed, upgradeable cable modem to... connect one to the Ethernet port I Up to 32 computers to a single SURFboard cable modem using an Ethernet hub X Home Print Exit 1 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting...
User Manual
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...Scanning for a network connection The startup process is complete Transmitting or receiving data Transferring a large amount of the SURFboard cable modem (as illustrated) or on the top of data This light does not flash Internet service is blocked because the...Activity 7 Standby Flashing On Startup diagnostics in this light is on, all other lights turn off . X Home Print Exit 2 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License The model number and Standby button position on your Internet ...
...Scanning for a network connection The startup process is complete Transmitting or receiving data Transferring a large amount of the SURFboard cable modem (as illustrated) or on the top of data This light does not flash Internet service is blocked because the...Activity 7 Standby Flashing On Startup diagnostics in this light is on, all other lights turn off . X Home Print Exit 2 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License The model number and Standby button position on your Internet ...
User Manual
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Key Item Description 1 The Ethernet port provides a connection to reset the cable modem (see "Troubleshooting" on the appropriate communications channels. 4 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 5 POWER The POWER connector provides power to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem User Guide On when the Ethernet connection is a 100Base-T link and off for...
Key Item Description 1 The Ethernet port provides a connection to reset the cable modem (see "Troubleshooting" on the appropriate communications channels. 4 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 5 POWER The POWER connector provides power to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem User Guide On when the Ethernet connection is a 100Base-T link and off for...
User Manual
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... begin the installation, check that you may need 75-ohm coaxial cable (coax) with your SURFboard cable modem: Item Power cord 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will...
... begin the installation, check that you may need 75-ohm coaxial cable (coax) with your SURFboard cable modem: Item Power cord 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will...
User Manual
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... on its sides. X Home Print Exit 5 SURFboard Cable Modem User Guide Do not open the cable modem. Refer all service to the grounded cable TV wall outlet. To avoid damaging the cable modem with static electricity: I Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to remove dust. Introduction Before You...
... on its sides. X Home Print Exit 5 SURFboard Cable Modem User Guide Do not open the cable modem. Refer all service to the grounded cable TV wall outlet. To avoid damaging the cable modem with static electricity: I Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to remove dust. Introduction Before You...
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... You need to download after I When can record your cable modem MAC address here: 00 You should ask your local cable service provider. I Do I Are there any special system requirements? X Home Print Exit 6 SURFboard Cable Modem User Guide I need a user name or password to ...use e-mail? You can I need to access the Internet and other online services. To activate your service, call your cable service provider the following questions: I Do you...
... You need to download after I When can record your cable modem MAC address here: 00 You should ask your local cable service provider. I Do I Are there any special system requirements? X Home Print Exit 6 SURFboard Cable Modem User Guide I need a user name or password to ...use e-mail? You can I need to access the Internet and other online services. To activate your service, call your cable service provider the following questions: I Do you...
User Manual
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...computers must be installed in your Ethernet card. Computer System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with your computer before you install the cable modem. Ethernet Card You can use the Ethernet connection with any Windows, ..., or Windows XP that is supplied on the SURFboard Cable Modem CD-ROM. If it must use the Ethernet connection. X Home Print Exit 7 SURFboard Cable Modem User Guide For information, check our website http://www.motorola.com/broadband. You can start the Installation Assistant from...
...computers must be installed in your Ethernet card. Computer System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with your computer before you install the cable modem. Ethernet Card You can use the Ethernet connection with any Windows, ..., or Windows XP that is supplied on the SURFboard Cable Modem CD-ROM. If it must use the Ethernet connection. X Home Print Exit 7 SURFboard Cable Modem User Guide For information, check our website http://www.motorola.com/broadband. You can start the Installation Assistant from...
User Manual
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...configure your computer following one of : I "Configuring TCP/IP" on page 22 I "Cabling for a Single User" on page 9 I Your Macintosh or UNIX user manual X Home Print Exit 8 SURFboard Cable Modem User Guide Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP ...address for your cable modem: 1 Install the cables as described in one of : I "Cabling and Startup for Multiple Users" on page 33 2 If ...
...configure your computer following one of : I "Configuring TCP/IP" on page 22 I "Cabling for a Single User" on page 9 I Your Macintosh or UNIX user manual X Home Print Exit 8 SURFboard Cable Modem User Guide Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP ...address for your cable modem: 1 Install the cables as described in one of : I "Cabling and Startup for Multiple Users" on page 33 2 If ...
User Manual
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... data and changes to solid green when the receive channel is locked. X Home Print Exit 9 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To cable outlet (step 2) To electrical outlet (step 4) SURFboard cable modem Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because...
... data and changes to solid green when the receive channel is locked. X Home Print Exit 9 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To cable outlet (step 2) To electrical outlet (step 4) SURFboard cable modem Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because...
User Manual
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... for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the USB port on the cable modem. Computer Home SURFboard cable modem X Print Exit 10 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Then perform "Setting Up a USB...
... for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the USB port on the cable modem. Computer Home SURFboard cable modem X Print Exit 10 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Then perform "Setting Up a USB...
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... systems, you plug in Windows XP" on page 20 I "Setting Up a USB Driver in Windows Me" on page 21 The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you can connect through Ethernet... only. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up ...
... systems, you plug in Windows XP" on page 20 I "Setting Up a USB Driver in Windows Me" on page 21 The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you can connect through Ethernet... only. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up ...
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... Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected as in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search...
... Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected as in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search...
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... Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is the only box checked, as shown at top left . X Home Print Exit 13 SURFboard Cable Modem User Guide
... Driver in Windows 98, continued License 4 Be sure "CD-ROM drive" is the only box checked, as shown at top left . X Home Print Exit 13 SURFboard Cable Modem User Guide
User Manual
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed, click Next. displays and asks for your CD-ROM drive, type your CD-ROM drive letter (for "Removing the USB Driver ...from Windows 98 or Me" on page 38. Then repeat this procedure. 9 After the window at bottom left is properly inserted in the CD-ROM drive and click OK. and click Next. If...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed, click Next. displays and asks for your CD-ROM drive, type your CD-ROM drive letter (for "Removing the USB Driver ...from Windows 98 or Me" on page 38. Then repeat this procedure. 9 After the window at bottom left is properly inserted in the CD-ROM drive and click OK. and click Next. If...
User Manual
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... the USB driver, perform "Removing the USB Driver from Windows 98 or Me" on page 22. X Home Print Exit 15 SURFboard Cable Modem User Guide When you can continue with your computer. If that does not correct your problem, see the Software License and Warranty Information... 38 and repeat this procedure. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for...
... the USB driver, perform "Removing the USB Driver from Windows 98 or Me" on page 22. X Home Print Exit 15 SURFboard Cable Modem User Guide When you can continue with your computer. If that does not correct your problem, see the Software License and Warranty Information... 38 and repeat this procedure. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued License After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for...