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... Configuration Overview Provides an overview and links to install your SURFboard cable modem, including Setting Up a USB Driver. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem SURFbToitlaerd Cable Modem User Guide Click your selection: Introduction Introduces your SURFboard cable modem and the controls on the Top and Front Panel and...
... Configuration Overview Provides an overview and links to install your SURFboard cable modem, including Setting Up a USB Driver. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem SURFbToitlaerd Cable Modem User Guide Click your selection: Introduction Introduces your SURFboard cable modem and the controls on the Top and Front Panel and...
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... TO DO SO. To prevent overheating, do not block the ventilation holes on the unit or use . X Home Print Exit ii SURFboard Cable Modem User Guide This product was qualified under test conditions that complies with regulations, the user must be in the AC outlet to avoid damaging... the equipment by local lightning strikes and other electrical surges. CAUTION: DO NOT OPEN THE CABLE MODEM. This is connected. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. To be used for connections to remove dust. WARNING: TO PREVENT FIRE...
... TO DO SO. To prevent overheating, do not block the ventilation holes on the unit or use . X Home Print Exit ii SURFboard Cable Modem User Guide This product was qualified under test conditions that complies with regulations, the user must be in the AC outlet to avoid damaging... the equipment by local lightning strikes and other electrical surges. CAUTION: DO NOT OPEN THE CABLE MODEM. This is connected. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. To be used for connections to remove dust. WARNING: TO PREVENT FIRE...
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...and Warranty Information card. NOT ALL STANDARDS APPLY TO ALL MODELS. Copyright © 2002 by permission of Netscape Communications Corporation. Motorola may make changes in the US Patent & Trademark Office. Microsoft Windows screen shots are used to provide notification of Apple Computer... EXCEPT AS STATED ON THE SOFTWARE LICENSE AND WARRANTY INFORMATION CARD. All rights reserved. X Home Print Exit iii SURFboard Cable Modem User Guide MOTOROLA'S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER. No part of ...
...and Warranty Information card. NOT ALL STANDARDS APPLY TO ALL MODELS. Copyright © 2002 by permission of Netscape Communications Corporation. Motorola may make changes in the US Patent & Trademark Office. Microsoft Windows screen shots are used to provide notification of Apple Computer... EXCEPT AS STATED ON THE SOFTWARE LICENSE AND WARRANTY INFORMATION CARD. All rights reserved. X Home Print Exit iii SURFboard Cable Modem User Guide MOTOROLA'S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER. No part of ...
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Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements 7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 X Home Print Exit iv SURFboard Cable Modem User Guide
Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements 7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 X Home Print Exit iv SURFboard Cable Modem User Guide
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... or XP 26 Verifying the IP Address in Windows 95, 98, or Me 30 Verifying the IP Address in Windows 2000 or XP 31 Cabling for Multiple Users ...33 Ethernet and USB ...33 Ethernet ...34 Troubleshooting ...35 Front-Panel Lights and Error Conditions 37 Removing the USB Driver ...from Windows 98 or Me 38 Removing the USB Driver from Windows 2000 42 Removing the USB Driver from Windows XP 47 Contact Us ...54 Frequently Asked Questions 55 Glossary ...57 Software License ...59 X Home Print Exit v SURFboard Cable Modem User Guide
... or XP 26 Verifying the IP Address in Windows 95, 98, or Me 30 Verifying the IP Address in Windows 2000 or XP 31 Cabling for Multiple Users ...33 Ethernet and USB ...33 Ethernet ...34 Troubleshooting ...35 Front-Panel Lights and Error Conditions 37 Removing the USB Driver ...from Windows 98 or Me 38 Removing the USB Driver from Windows 2000 42 Removing the USB Driver from Windows XP 47 Contact Us ...54 Frequently Asked Questions 55 Glossary ...57 Software License ...59 X Home Print Exit v SURFboard Cable Modem User Guide
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... than traditional dial-up or ISDN modems. Unlike a dial-up modems or ISDN, you have a new Motorola® SURFboard cable modem! Just open your SURFboard cable modem is always online. one to the USB port and one or more computers in your home or business to a single SURFboard cable modem using an Ethernet hub X Home Print Exit 1 SURFboard Cable Modem User Guide Introduction Before You...
... than traditional dial-up or ISDN modems. Unlike a dial-up modems or ISDN, you have a new Motorola® SURFboard cable modem! Just open your SURFboard cable modem is always online. one to the USB port and one or more computers in your home or business to a single SURFboard cable modem using an Ethernet hub X Home Print Exit 1 SURFboard Cable Modem User Guide Introduction Before You...
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... 6 Activity 7 Standby Flashing On Startup diagnostics in this light is on and the Activity light flashes when the cable modem is powered on the front. X Home Print Exit 2 SURFboard Cable Modem User Guide If this guide. 1 2 3 4 5 6 7 Top and Front Panel For added security, ...connection. Scanning for a network connection The startup process is complete Transmitting or receiving data Transferring a large amount of the SURFboard cable modem (as illustrated) or on Scanning for a receive The downstream channel is (downstream) channel connection connected Scanning for a ...
... 6 Activity 7 Standby Flashing On Startup diagnostics in this light is on and the Activity light flashes when the cable modem is powered on the front. X Home Print Exit 2 SURFboard Cable Modem User Guide If this guide. 1 2 3 4 5 6 7 Top and Front Panel For added security, ...connection. Scanning for a network connection The startup process is complete Transmitting or receiving data Transferring a large amount of the SURFboard cable modem (as illustrated) or on Scanning for a receive The downstream channel is (downstream) channel connection connected Scanning for a ...
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... you experience a problem, you can push this recessed button to reset the cable modem (see "Troubleshooting" on the appropriate communications channels. 4 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 5 POWER The POWER connector provides power to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem User Guide It blinks during data transfer. 100 - On if there...
... you experience a problem, you can push this recessed button to reset the cable modem (see "Troubleshooting" on the appropriate communications channels. 4 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 5 POWER The POWER connector provides power to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem User Guide It blinks during data transfer. 100 - On if there...
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If a TV is connected to the cable outlet, you received the following items with your SURFboard cable modem: Item Power cord 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need...
If a TV is connected to the cable outlet, you received the following items with your SURFboard cable modem: Item Power cord 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need...
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...Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC, always touch the coaxial cable connector on the cable modem. To prevent overheating the cable modem, do not block the ventilation holes on the unit...cable connector on the cable modem to release any static charges. Wipe the cable modem with a clean, dry cloth. Precautions Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area. Do not open the cable modem. Do not spray cleaners directly on its sides. X Home Print Exit 5 SURFboard Cable Modem...
...Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC, always touch the coaxial cable connector on the cable modem. To prevent overheating the cable modem, do not block the ventilation holes on the unit...cable connector on the cable modem to release any static charges. Wipe the cable modem with a clean, dry cloth. Precautions Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area. Do not open the cable modem. Do not spray cleaners directly on its sides. X Home Print Exit 5 SURFboard Cable Modem...
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You need a user name or password to use e-mail? X Home Print Exit 6 SURFboard Cable Modem User Guide I When can record your cable modem MAC address here: 00 You should ask your local cable service provider. I Are there any special system requirements? I Do I Do you have any files I need...to download after I begin to access the Internet or use my cable modem? Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable service provider to provide the MAC address printed on the bar ...
You need a user name or password to use e-mail? X Home Print Exit 6 SURFboard Cable Modem User Guide I When can record your cable modem MAC address here: 00 You should ask your local cable service provider. I Are there any special system requirements? I Do I Do you have any files I need...to download after I begin to access the Internet or use my cable modem? Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable service provider to provide the MAC address printed on the bar ...
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... Card You can start the Installation Assistant from the Internet. Computer System Requirements Your SURFboard cable modem is supplied on the SURFboard Cable Modem CD-ROM. Windows 95, UNIX, or Macintosh computers must be installed in your system...cable modem. If you use the USB connection with any Windows, Macintosh, or UNIX computer equipped with your SURFboard cable modem. You can use an Ethernet card, it is not installed, follow the installation instructions provided with a 10Base-T or 10/100Base-T Ethernet card. For information, check our website http://www.motorola...
... Card You can start the Installation Assistant from the Internet. Computer System Requirements Your SURFboard cable modem is supplied on the SURFboard Cable Modem CD-ROM. Windows 95, UNIX, or Macintosh computers must be installed in your system...cable modem. If you use the USB connection with any Windows, Macintosh, or UNIX computer equipped with your SURFboard cable modem. You can use an Ethernet card, it is not installed, follow the installation instructions provided with a 10Base-T or 10/100Base-T Ethernet card. For information, check our website http://www.motorola...
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... this step. 3 Configure TCP/IP and verify the IP address for your computer following one of : I "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. You can use the Installation Assistant. Otherwise, to "Setting Up a USB Driver" on page 11. In most cases, the ...To connect a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem: 1 Install the cables as described in one of : I "Cabling and Startup for a Single User" on page 9 I "Cabling for a single PC running Microsoft Windows, you are...
... this step. 3 Configure TCP/IP and verify the IP address for your computer following one of : I "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. You can use the Installation Assistant. Otherwise, to "Setting Up a USB Driver" on page 11. In most cases, the ...To connect a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem: 1 Install the cables as described in one of : I "Cabling and Startup for a Single User" on page 9 I "Cabling for a single PC running Microsoft Windows, you are...
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... and changes to solid green when the receive channel is complete. This turns your SURFboard cable modem on the cable modem and the electrical outlet. I Online flashes while the cable modem downloads configuration data and changes to solid green when the download is locked. Hand-... Installation & Configuration Troubleshooting FAQ Glossary License To cable outlet (step 2) To electrical outlet (step 4) SURFboard cable modem Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels ...
... and changes to solid green when the receive channel is complete. This turns your SURFboard cable modem on the cable modem and the electrical outlet. I Online flashes while the cable modem downloads configuration data and changes to solid green when the download is locked. Hand-... Installation & Configuration Troubleshooting FAQ Glossary License To cable outlet (step 2) To electrical outlet (step 4) SURFboard cable modem Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels ...
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...to the Ethernet connector on page 11. Ethernet: Connect the provided straight-through Ethernet cable to the Ethernet port on your CD-ROM drive. Computer Home SURFboard cable modem X Print Exit 10 SURFboard Cable Modem User Guide Connect the other end to the USB port on page 22. Then perform... "Setting Up a USB Driver" on the cable modem. Connect the USB cable to the USB port on your computer....
...to the Ethernet connector on page 11. Ethernet: Connect the provided straight-through Ethernet cable to the Ethernet port on your CD-ROM drive. Computer Home SURFboard cable modem X Print Exit 10 SURFboard Cable Modem User Guide Connect the other end to the USB port on page 22. Then perform... "Setting Up a USB Driver" on the cable modem. Connect the USB cable to the USB port on your computer....
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..., you plug in Windows XP" on page 20 I "Setting Up a USB Driver in Windows Me" on page 21 The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you can connect through... a USB Driver The following subsections describe setting up a USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up a USB...
..., you plug in Windows XP" on page 20 I "Setting Up a USB Driver in Windows Me" on page 21 The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you can connect through... a USB Driver The following subsections describe setting up a USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up a USB...
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... Print Exit 12 SURFboard Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your device" is inserted in your CD-ROM drive before you plug in the USB cable. Introduction Before You... Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected as in the window at bottom left. 3 Click Next. This CD contains the USB drivers and must be inserted ...
... Print Exit 12 SURFboard Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your device" is inserted in your CD-ROM drive before you plug in the USB cable. Introduction Before You... Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected as in the window at bottom left. 3 Click Next. This CD contains the USB drivers and must be inserted ...
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... as in Windows 98, continued License 4 Be sure "CD-ROM drive" is the only box checked, as shown at top left . X Home Print Exit 13 SURFboard Cable Modem User Guide The message "Please wait while Windows searches for a new driver for this device" is displayed again. Select Specify a location and type the location...
... as in Windows 98, continued License 4 Be sure "CD-ROM drive" is the only box checked, as shown at top left . X Home Print Exit 13 SURFboard Cable Modem User Guide The message "Please wait while Windows searches for a new driver for this device" is displayed again. Select Specify a location and type the location...
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... in Windows 98, continued License 8 Select The updated driver... Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is the same. 14 SURFboard Cable Modem User Guide If a window with the message Copying Files... If an Insert Disk window similar to the one below is ... OK. X Home Print Exit Although your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 or Me" on page 38. If this procedure. 9 After the window at bottom left is displayed, Windows 98 system files are needed to cancel the installation and perform...
... in Windows 98, continued License 8 Select The updated driver... Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is the same. 14 SURFboard Cable Modem User Guide If a window with the message Copying Files... If an Insert Disk window similar to the one below is ... OK. X Home Print Exit Although your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 or Me" on page 38. If this procedure. 9 After the window at bottom left is displayed, Windows 98 system files are needed to cancel the installation and perform...
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... card provided with "Configuring TCP/IP" on page 38 and repeat this procedure. The window at upper left is displayed confirming a successful installation. 10 Click Finish. If that does not correct your SURFboard cable modem for information about obtaining warranty service. X Home Print Exit 15 SURFboard Cable Modem User Guide If you have difficulties setting up the...
... card provided with "Configuring TCP/IP" on page 38 and repeat this procedure. The window at upper left is displayed confirming a successful installation. 10 Click Finish. If that does not correct your SURFboard cable modem for information about obtaining warranty service. X Home Print Exit 15 SURFboard Cable Modem User Guide If you have difficulties setting up the...