Troubleshooting Guide
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... is identical to ensure everything is configured correctly by typing show at the Sensor CLI command prompt. McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Starting your troubleshooting Before you get too deep into troubleshooting techniques, it is a good practice to ...situations may be the cause. Network connectivity Ensure that the Sensor software image, Manager software version, and signature set version are appropriately connected to the network. Verify the link LEDs on the network. Software or signature set incompatibility...
... is identical to ensure everything is configured correctly by typing show at the Sensor CLI command prompt. McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Starting your troubleshooting Before you get too deep into troubleshooting techniques, it is a good practice to ...situations may be the cause. Network connectivity Ensure that the Sensor software image, Manager software version, and signature set version are appropriately connected to the network. Verify the link LEDs on the network. Software or signature set incompatibility...
Troubleshooting Guide
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... IEEE 802.3u for 10/100 Mbps auto-negotiation (such as Sensor image version, type, name, Manager and Sensor IP addresses, and so on ). On the Manager: In the Manager Home page, view the Operational Status section. McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Situations that the Manager is down, see System Fault Messages (on...
... IEEE 802.3u for 10/100 Mbps auto-negotiation (such as Sensor image version, type, name, Manager and Sensor IP addresses, and so on ). On the Manager: In the Manager Home page, view the Operational Status section. McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Situations that the Manager is down, see System Fault Messages (on...
Troubleshooting Guide
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McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Checking whether a signature or software update was executed. Note the signature version. 2 Update the signature set on the Sensor. The new signature version should match ...or IPv6) requires a manual reboot of failure), and the time the command was successful To see the progress of various download/upload operations: signature, software image, and DoS profile downloads (from Manager to Sensor) and DoS profile and debug trace uploads (from the Manager and applied to Manager). You have performed...
McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Checking whether a signature or software update was executed. Note the signature version. 2 Update the signature set on the Sensor. The new signature version should match ...or IPv6) requires a manual reboot of failure), and the time the command was successful To see the progress of various download/upload operations: signature, software image, and DoS profile downloads (from Manager to Sensor) and DoS profile and debug trace uploads (from the Manager and applied to Manager). You have performed...
Troubleshooting Guide
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McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Sensor failover issues By having a check on the following connections...XC cable connection issues may resolve Sensor failover issues. The Sensor model and Sensor image version on both the network devices and the Bypass Switch. Ensure that the transmit and receive cables are properly...; One end of an LC-LC fiber-optic cable should be plugged into the XC6 port of network device cables and improper cabling or port configuration. Check the following connections and settings may occur in ...
McAfee® Network Security Platform 6.0 Troubleshooting Network Security Platform Sensor failover issues By having a check on the following connections...XC cable connection issues may resolve Sensor failover issues. The Sensor model and Sensor image version on both the network devices and the Bypass Switch. Ensure that the transmit and receive cables are properly...; One end of an LC-LC fiber-optic cable should be plugged into the XC6 port of network device cables and improper cabling or port configuration. Check the following connections and settings may occur in ...
Troubleshooting Guide
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... action. Conflict in software image download to the Update Server through the proxy succeeds. CRC Errors Critical A recoverable CRC error has occurred within the sensor. This fault clears when communication with the Update Server. Check your Manager is configured to communicate with the Update Server succeeds. McAfee® Network Security Platform 6.0 System Fault Messages Fault...
... action. Conflict in software image download to the Update Server through the proxy succeeds. CRC Errors Critical A recoverable CRC error has occurred within the sensor. This fault clears when communication with the Update Server. Check your Manager is configured to communicate with the Update Server succeeds. McAfee® Network Security Platform 6.0 System Fault Messages Fault...
Troubleshooting Guide
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...UDS compilation succeeds. When this fault is triggered, the port will be in -line-fail open mode. Incompatible UDS Critical signature Image downgrade Critical detected A user-defined signature (UDS) is configured to operate with a gigabit port in good health. 42 Action ...more custom attack Modify any invalid custom definition is an internal error. This is incompatible with the current signature set . McAfee® Network Security Platform 6.0 System Fault Messages Fault Illegal In-line, failopen configuration of that the Sensor is discovered or the configuration changes),...
...UDS compilation succeeds. When this fault is triggered, the port will be in -line-fail open mode. Incompatible UDS Critical signature Image downgrade Critical detected A user-defined signature (UDS) is configured to operate with a gigabit port in good health. 42 Action ...more custom attack Modify any invalid custom definition is an internal error. This is incompatible with the current signature set . McAfee® Network Security Platform 6.0 System Fault Messages Fault Illegal In-line, failopen configuration of that the Sensor is discovered or the configuration changes),...
Troubleshooting Guide
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... the issue causing the fault. operation again. Free this port for Central Manager synchronization to NSP. McAfee® Network Security Platform 6.0 System Fault Messages Fault Memory error Severity Critical Description/Cause A recoverable software memory error has occurred...try the capacity. McAfee NAC Server Communication Status Network Security Sensor - If the images are incompatible, update the Network Security Platform image via a tftp server. An attempt to save packet log Ensure that the Network Security Platform has the latest software image compatible with the ...
... the issue causing the fault. operation again. Free this port for Central Manager synchronization to NSP. McAfee® Network Security Platform 6.0 System Fault Messages Fault Memory error Severity Critical Description/Cause A recoverable software memory error has occurred...try the capacity. McAfee NAC Server Communication Status Network Security Sensor - If the images are incompatible, update the Network Security Platform image via a tftp server. An attempt to save packet log Ensure that the Network Security Platform has the latest software image compatible with the ...
Troubleshooting Guide
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McAfee® Network Security Platform 6.0 System Fault Messages Fault Sensor internal configuration error Severity Critical Sensor reboot required for a particular Sensor changed, requiring a Sensor reboot. This fault occurs as ... perform a Diagnostic Trace as a second part to ensure that the Sensor has the latest software image compatible with the Manager software image. Check to the "Sensor discovery failure" fault. If the images are incompatible, update the Sensor image via a TFTP server. 48 Action You must manually clear this fault. Reboot the Sensor to ...
McAfee® Network Security Platform 6.0 System Fault Messages Fault Sensor internal configuration error Severity Critical Sensor reboot required for a particular Sensor changed, requiring a Sensor reboot. This fault occurs as ... perform a Diagnostic Trace as a second part to ensure that the Sensor has the latest software image compatible with the Manager software image. Check to the "Sensor discovery failure" fault. If the images are incompatible, update the Sensor image via a TFTP server. 48 Action You must manually clear this fault. Reboot the Sensor to ...
Troubleshooting Guide
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... the Manager and the Sensor exists; Cannot push SGAP Certificate to Check NSM connection to the Sensor. McAfee® Network Security Platform 6.0 System Fault Messages Fault Sensor is unreachable Severity Critical SGAP Certificate Critical download failure Signature set update not... IT department to cannot push the signature set on the Manager. Kindly see the log for Network Security Platform. If the images are incompatible, update the Network Security Platform image via a tftp server. Action Contact your IT department to troubleshoot connectivity issues: check that a...
... the Manager and the Sensor exists; Cannot push SGAP Certificate to Check NSM connection to the Sensor. McAfee® Network Security Platform 6.0 System Fault Messages Fault Sensor is unreachable Severity Critical SGAP Certificate Critical download failure Signature set update not... IT department to cannot push the signature set on the Manager. Kindly see the log for Network Security Platform. If the images are incompatible, update the Network Security Platform image via a tftp server. Action Contact your IT department to troubleshoot connectivity issues: check that a...
Troubleshooting Guide
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... actually up. Check to see ems.log file to Network Security Platform. it must be unable to ensure that the NSP has the latest software image compatible with packet logs and your database connections. 59 If the images are receiving alerts with the Manager software image. McAfee® Network Security Platform 6.0 System Fault Messages Fault Sensor reports that the alert...
... actually up. Check to see ems.log file to Network Security Platform. it must be unable to ensure that the NSP has the latest software image compatible with packet logs and your database connections. 59 If the images are receiving alerts with the Manager software image. McAfee® Network Security Platform 6.0 System Fault Messages Fault Sensor reports that the alert...
Troubleshooting Guide
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... downloading from the Manager user information. McAfee® Network Security Platform 6.0 System Fault Messages Fault Alert archival in progress Severity Informational Real-time signature file update from Manager to Sensor(s) successful Informational Sensor software image or signature set import in progress Informational... when a successful backup is for user information. A scheduled signature file update from the user information. A Sensor software image or signature set file is in the process of user information. This message is for user information. This message is ...
... downloading from the Manager user information. McAfee® Network Security Platform 6.0 System Fault Messages Fault Alert archival in progress Severity Informational Real-time signature file update from Manager to Sensor(s) successful Informational Sensor software image or signature set import in progress Informational... when a successful backup is for user information. A scheduled signature file update from the user information. A Sensor software image or signature set file is in the process of user information. This message is for user information. This message is ...
Troubleshooting Guide
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... action required. No action required. No being pushed from the McAfee Update Server to the Sensor. Renew the license before expire The Manager is This message is in progress Severity Informational Scheduler - Sensor software image successfully downloaded from the action required. McAfee® Network Security Platform 6.0 System Fault Messages Fault Alert archival in the process of...
... action required. No action required. No being pushed from the McAfee Update Server to the Sensor. Renew the license before expire The Manager is This message is in progress Severity Informational Scheduler - Sensor software image successfully downloaded from the action required. McAfee® Network Security Platform 6.0 System Fault Messages Fault Alert archival in the process of...
Troubleshooting Guide
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... set file is in user information. This message is for user information. Sensor. McAfee® Network Security Platform 6.0 System Fault Messages Fault Alert archival in progress Severity Informational Sensor software image or signature set import in progress Informational Informational Sensor software image or signature set import in progress Informational Sensor software update is Informational in progress...
... set file is in user information. This message is for user information. Sensor. McAfee® Network Security Platform 6.0 System Fault Messages Fault Alert archival in progress Severity Informational Sensor software image or signature set import in progress Informational Informational Sensor software image or signature set import in progress Informational Sensor software update is Informational in progress...