Service Manual
Page 4
..., stacks poorly, or curls 2-33 USB port service check 2-33 Networking service check 2-34 Print quality service checks 2-36 Blank page 2-36 Black page 2-37...service check 2-50 ADF Duplex service check 2-51 Modem / fax card service check 2-52 Fax transmission service check 2-53 Fax reception service check 2-55 Escalating a fax issue to second-level support 2-57 Diagnostic aids 3-1 Menu key combinations 3-1 Diagnostics Menu (Diag Menu 3-2 Diagnostics menu structure 3-2 Available tests 3-2 Registration 3-4 Margins 3-4 Print Quick Test Page 3-5 Print tests 3-5 iv Service Manual
..., stacks poorly, or curls 2-33 USB port service check 2-33 Networking service check 2-34 Print quality service checks 2-36 Blank page 2-36 Black page 2-37...service check 2-50 ADF Duplex service check 2-51 Modem / fax card service check 2-52 Fax transmission service check 2-53 Fax reception service check 2-55 Escalating a fax issue to second-level support 2-57 Diagnostic aids 3-1 Menu key combinations 3-1 Diagnostics Menu (Diag Menu 3-2 Diagnostics menu structure 3-2 Available tests 3-2 Registration 3-4 Margins 3-4 Print Quick Test Page 3-5 Print tests 3-5 iv Service Manual
Service Manual
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... 3-28 Energy Conserve 3-28 Min Copy Memory 3-29 NumPad Job Assist 3-29 Format Fax Storage 3-29 ADF Edge Erase 3-29 FB Edge Erase 3-30 Scanner Manual Registration 3-30 Disable Scanner 3-31 Font Sharpening 3-32 Reduced Curl 3-32 USB Speed 3-32 Exit Config Menu 3-32 SE Menu 3-33 Print SE Menus 3-33... 4-9 ADF separator pad removal 4-11 ADF separator roll assembly removal 4-12 Controller board removal 4-13 Cover open sensor removal 4-14 Door mount removal 4-15 vi Service Manual
... 3-28 Energy Conserve 3-28 Min Copy Memory 3-29 NumPad Job Assist 3-29 Format Fax Storage 3-29 ADF Edge Erase 3-29 FB Edge Erase 3-30 Scanner Manual Registration 3-30 Disable Scanner 3-31 Font Sharpening 3-32 Reduced Curl 3-32 USB Speed 3-32 Exit Config Menu 3-32 SE Menu 3-33 Print SE Menus 3-33... 4-9 ADF separator pad removal 4-11 ADF separator roll assembly removal 4-12 Controller board removal 4-13 Cover open sensor removal 4-14 Door mount removal 4-15 vi Service Manual
Service Manual
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...or repeat symptoms of the printer and the maintenance approach used to 40X7545 for service personnel. Preventive maintenance contains the lubrication specifications and recommendations to 40X8419. xviii Service Manual Appendix A contains service tips and information. The connectors will not work if the insulation is divided...on page 6-1 Added this warning: "Warning: Do not strip the insulation off the red and black wires. 7013-XXX Preface This manual contains maintenance procedures for the ADF separator roll in "Scanner" on page 7-5 and in "Maintenance kits" on page 7-5. Special tools ...
...or repeat symptoms of the printer and the maintenance approach used to 40X7545 for service personnel. Preventive maintenance contains the lubrication specifications and recommendations to 40X8419. xviii Service Manual Appendix A contains service tips and information. The connectors will not work if the insulation is divided...on page 6-1 Added this warning: "Warning: Do not strip the insulation off the red and black wires. 7013-XXX Preface This manual contains maintenance procedures for the ADF separator roll in "Scanner" on page 7-5 and in "Maintenance kits" on page 7-5. Special tools ...
Service Manual
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..., and Address book) and three lights (Text, Text/Photo, and Photo) that shows text. 7013-XXX Overview of the operator panel and menus" on page 2-2. 1-2 Service Manual The display area contains seven buttons (Menu, Back, Left arrow, Select, Right arrow, Start, and Stop/Cancel), an indicator light, and a 2-line liquid crystal display...
..., and Address book) and three lights (Text, Text/Photo, and Photo) that shows text. 7013-XXX Overview of the operator panel and menus" on page 2-2. 1-2 Service Manual The display area contains seven buttons (Menu, Back, Left arrow, Select, Right arrow, Start, and Stop/Cancel), an indicator light, and a 2-line liquid crystal display...
Service Manual
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7013-XXX Print quality settings Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Image enhancement technology (IET) 2 Bits/pel ✔ ✔ ✔ ✔ 4 Bits/pel ✔ ✔ ✔ ✔ Print resolution 300 dpi ✔ ✔ ✔ ✔ ... quality (600 ✔ ✔ ✔ ✔ dpi with 4 bits/pel) • 4800 color quality (600 dpi x x x x with 4 bits/pel) 1200 dpi ✔ ✔ ✔ ✔ 1-4 Service Manual
7013-XXX Print quality settings Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Image enhancement technology (IET) 2 Bits/pel ✔ ✔ ✔ ✔ 4 Bits/pel ✔ ✔ ✔ ✔ Print resolution 300 dpi ✔ ✔ ✔ ✔ ... quality (600 ✔ ✔ ✔ ✔ dpi with 4 bits/pel) • 4800 color quality (600 dpi x x x x with 4 bits/pel) 1200 dpi ✔ ✔ ✔ ✔ 1-4 Service Manual
Service Manual
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7013-XXX Media trays and supply capacity Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet drawer ✔ ✔ x ✔ ✔ x ✔ ... pages² ¹ Declared value in accordance with ISO/IEC 19752 ² Up to 30,000 pages, based on customer usage. 1-6 Service Manual Yields may vary based on an average of 3 pages per job and approximately 5% coverage per page.
7013-XXX Media trays and supply capacity Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet drawer ✔ ✔ x ✔ ✔ x ✔ ... pages² ¹ Declared value in accordance with ISO/IEC 19752 ² Up to 30,000 pages, based on customer usage. 1-6 Service Manual Yields may vary based on an average of 3 pages per job and approximately 5% coverage per page.
Service Manual
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... any media type supported by the print engine * Capacity for 20 lb print media, unless otherwise noted. ** Use for best results. ¹Japanese Industry Standard 1-8 Service Manual Use rear exit for occasional printing only. *** Grain short is recommended.
... any media type supported by the print engine * Capacity for 20 lb print media, unless otherwise noted. ** Use for best results. ¹Japanese Industry Standard 1-8 Service Manual Use rear exit for occasional printing only. *** Grain short is recommended.
Service Manual
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...; Scan to PC using Web applet • Scan to E-Mail • Scan to USB (X364 models only) • Lexmark Scan Center Multiple copies 999 copies maximum Reduce/Enlarge (copy only) -25% to 400% 1-10 Service Manual JBIG2 CCIT G4, Flate), (8/24 bit - CCITT G4), (8/24 bit - Flate JPEG) • TIFF - (1 bit - 7013-XXX...
...; Scan to PC using Web applet • Scan to E-Mail • Scan to USB (X364 models only) • Lexmark Scan Center Multiple copies 999 copies maximum Reduce/Enlarge (copy only) -25% to 400% 1-10 Service Manual JBIG2 CCIT G4, Flate), (8/24 bit - CCITT G4), (8/24 bit - Flate JPEG) • TIFF - (1 bit - 7013-XXX...
Service Manual
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...-Only Memory External Network Adapter End of line Electrophotographic process Erasable programmable read-only memory Electrostatic Discharge Flatbed Facedown Field replaceable unit Face up 1-12 Service Manual
...-Only Memory External Network Adapter End of line Electrophotographic process Erasable programmable read-only memory Electrostatic Discharge Flatbed Facedown Field replaceable unit Face up 1-12 Service Manual
Service Manual
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... Return Universal Serial Bus Volts Volts alternating current Volts direct current Voice over internet protocol Volt Ohmmeter Vacuum Transport Belt XML Paper Specification Yellow 1-14 Service Manual
... Return Universal Serial Bus Volts Volts alternating current Volts direct current Voice over internet protocol Volt Ohmmeter Vacuum Transport Belt XML Paper Specification Yellow 1-14 Service Manual
Service Manual
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... below the display, and the start buttons, stop button, and numeric pad are located to print 4 Menu button Enters the administrative menus 5 LCD display screen 2-2 Service Manual Displays: • Scanning, copying, faxing, and printing options • Status messages • Error messages 7013-XXX Overview of the display. In addition, there is a USB...
... below the display, and the start buttons, stop button, and numeric pad are located to print 4 Menu button Enters the administrative menus 5 LCD display screen 2-2 Service Manual Displays: • Scanning, copying, faxing, and printing options • Status messages • Error messages 7013-XXX Overview of the display. In addition, there is a USB...
Service Manual
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... Scan/Email button Enters the fax function Fax Note: The fax button is not available on both sides of the copied document to -e-mail function 2-4 Service Manual Scan/Email Enters the scan or scan-to fit into the currently selected media size 23 Duplex 2-sided button Duplex/2-Sided 24 Darkness button Darkness...
... Scan/Email button Enters the fax function Fax Note: The fax button is not available on both sides of the copied document to -e-mail function 2-4 Service Manual Scan/Email Enters the scan or scan-to fit into the currently selected media size 23 Duplex 2-sided button Duplex/2-Sided 24 Darkness button Darkness...
Service Manual
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... not set up Fax Station number not set to clear the messages. Replace the indicated tray. Load Manual Printer does not detect media meeting the size or type requested in the single sheet feeder (manual feeder). This message appears if job the job was begun, but the paper has not yet been... can be taken: • Load paper, and the job continues. • Press Select ( ), and choose an alternate source for media. • Cancel the current job. 2-6 Service Manual Load Printer does not detect media meeting the description in alphanumerical order.
... not set up Fax Station number not set to clear the messages. Replace the indicated tray. Load Manual Printer does not detect media meeting the size or type requested in the single sheet feeder (manual feeder). This message appears if job the job was begun, but the paper has not yet been... can be taken: • Load paper, and the job continues. • Press Select ( ), and choose an alternate source for media. • Cancel the current job. 2-6 Service Manual Load Printer does not detect media meeting the description in alphanumerical order.
Service Manual
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... Menus ( ) to enable Resource Save. Cancel Job - Deleting fonts, macros and other printer settings which affect the amount of the printer link buffers; Cancel Job 2-8 Service Manual Once all link buffers are available using the Busy/Waiting Menu: - Cancel Job Note: Menu Lockout does NOT prevent access to continue processing the job...
... Menus ( ) to enable Resource Save. Cancel Job - Deleting fonts, macros and other printer settings which affect the amount of the printer link buffers; Cancel Job 2-8 Service Manual Once all link buffers are available using the Busy/Waiting Menu: - Cancel Job Note: Menu Lockout does NOT prevent access to continue processing the job...
Service Manual
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... the port is disabled. Scan job too long The scan job exceeds the maximum number of further errors is suppressed until the printer is open service check" on the USB port is low. Note: Once the error is displayed the first time, reporting of pages. • Break the scan job into... this doesn't remedy the problem, See "ADF cover open . • Close the ADF cover. This can only be performed if job recovery is started. 2-10 Service Manual Turn off and unplug the printer. 2. The following functions may appear when data is sent to the ADF is reset or menus are entered. Reset...
... the port is disabled. Scan job too long The scan job exceeds the maximum number of further errors is suppressed until the printer is open service check" on the USB port is low. Note: Once the error is displayed the first time, reporting of pages. • Break the scan job into... this doesn't remedy the problem, See "ADF cover open . • Close the ADF cover. This can only be performed if job recovery is started. 2-10 Service Manual Turn off and unplug the printer. 2. The following functions may appear when data is sent to the ADF is reset or menus are entered. Reset...
Service Manual
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... is not expected (media in the tray, and replace if they are a small gap or a bouncy manual feed sensor. Remove the upper front guide, and inspect the pinch rollers. See "Main motor service check" on page 4-55. 200.19 The media never reached the input sensor, but no gap at .... Engine detected no trailing edge was detected during warm-up transport motor Inspect the main motor. See "Main motor service check" on page 4-55. Verify that was ever seen at manual feeder sensor when not expected. If the flag is loose, then replace it does not rotate freely or is too...
... is not expected (media in the tray, and replace if they are a small gap or a bouncy manual feed sensor. Remove the upper front guide, and inspect the pinch rollers. See "Main motor service check" on page 4-55. 200.19 The media never reached the input sensor, but no gap at .... Engine detected no trailing edge was detected during warm-up transport motor Inspect the main motor. See "Main motor service check" on page 4-55. Verify that was ever seen at manual feeder sensor when not expected. If the flag is loose, then replace it does not rotate freely or is too...
Service Manual
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...25 201.26 Exit sensor never made by leading edge of media when feeding out the media that was detected during warm-up. See "Printhead service check" on page 4-30. 201.27 Page at the input sensor within two inches after hitting the input sensor Check the printhead. Open ...multi feed stopped before fuser reached acceptable operating temperature. The flag is slippage in the path way. See "Fuser removal" on page 4-71. 2-14 Service Manual 7013-XXX Error Description Action 201.02 Exit sensor never made by leading edge of page. Open the rear door, and inspect the flag on...
...25 201.26 Exit sensor never made by leading edge of media when feeding out the media that was detected during warm-up. See "Printhead service check" on page 4-30. 201.27 Page at the input sensor within two inches after hitting the input sensor Check the printhead. Open ...multi feed stopped before fuser reached acceptable operating temperature. The flag is slippage in the path way. See "Fuser removal" on page 4-71. 2-14 Service Manual 7013-XXX Error Description Action 201.02 Exit sensor never made by leading edge of page. Open the rear door, and inspect the flag on...
Service Manual
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.... 251.12 Second pick from manual feeder, tray 1, or feeder failed when media was in the source while the other sheets were committed to the paper path. 251.19 Media never reached the input sensor from the scanner. If the error recurs, see "ADF paper jam service check" on page 2-49. 290... while paper is open cover is fed through the ADF. See "ADF cover open . Jam at the ADF exit sensor. 2-16 Service Manual Scanner jam, remove all originals from the manual feeder. 251.20 The media in the MPF has been pushed in too far. 251.21 The media in the MPF has...
.... 251.12 Second pick from manual feeder, tray 1, or feeder failed when media was in the source while the other sheets were committed to the paper path. 251.19 Media never reached the input sensor from the scanner. If the error recurs, see "ADF paper jam service check" on page 2-49. 290... while paper is open cover is fed through the ADF. See "ADF cover open . Jam at the ADF exit sensor. 2-16 Service Manual Scanner jam, remove all originals from the manual feeder. 251.20 The media in the MPF has been pushed in too far. 251.21 The media in the MPF has...