Clearing Jams Guide
Page 1
...to access jam locations. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder are properly positioned and are not pressing too tightly against the paper or envelopes. • Push all sizes..., or types in the same stack. • Make sure all trays in firmly after loading paper. Open doors and covers and remove trays to light for a prompt to load them. • Do not load too much paper. Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The following hints...
...to access jam locations. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder are properly positioned and are not pressing too tightly against the paper or envelopes. • Push all sizes..., or types in the same stack. • Make sure all trays in firmly after loading paper. Open doors and covers and remove trays to light for a prompt to load them. • Do not load too much paper. Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The following hints...
Clearing Jams Guide
Page 2
... from the printer. 2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . 2 Slowly remove the jammed paper to cool before touching. Note: If the paper is not easy to remove, then open the rear door and... paper jams If the paper is not exiting the printer: 1 Pull down the top rear door. 230 paper jam Rear paper jams 1 Remove the standard tray from a hot component, allow the surface to avoid tearing it. 3 Close the top rear door. 4 Press . 2 To reduce the risk of the printer might be...
... from the printer. 2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . 2 Slowly remove the jammed paper to cool before touching. Note: If the paper is not easy to remove, then open the rear door and... paper jams If the paper is not exiting the printer: 1 Pull down the top rear door. 230 paper jam Rear paper jams 1 Remove the standard tray from a hot component, allow the surface to avoid tearing it. 3 Close the top rear door. 4 Press . 2 To reduce the risk of the printer might be...
Clearing Jams Guide
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Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 2 Remove the jammed paper. 3 Close the rear duplex door. 4 Press . 3 Front paper jams 1 Remove the standard tray from the printer. 2 Push the tab down. 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door.
Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 2 Remove the jammed paper. 3 Close the rear duplex door. 4 Press . 3 Front paper jams 1 Remove the standard tray from the printer. 2 Push the tab down. 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door.
Clearing Jams Guide
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...4 Remove the jammed paper. 5 Replace the duplex jam access tray. 6 Insert the standard tray. 7 Press . 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then ... 4 3 Raise the recessed duplex bar. 241-245 paper jams 1 Pull out the tray indicated on a level surface. 3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of paper back and forth to loosen them...
...4 Remove the jammed paper. 5 Replace the duplex jam access tray. 6 Insert the standard tray. 7 Press . 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then ... 4 3 Raise the recessed duplex bar. 241-245 paper jams 1 Pull out the tray indicated on a level surface. 3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of paper back and forth to loosen them...
Troubleshooting Guide
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... the status shows Connected. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in Adobe Acrobat. 2 Click the printer icon. MAKE SURE THE INTERNAL ... . Solving printing problems Multiple-language PDFs do not appear, turn the printer back on the network settings, you want to print. Lexmark™ T65x Troubleshooting Guide Troubleshooting Solving basic problems Solving basic printer problems If there are possible solutions. Check the printer power switch. ...
... the status shows Connected. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in Adobe Acrobat. 2 Click the printer icon. MAKE SURE THE INTERNAL ... . Solving printing problems Multiple-language PDFs do not appear, turn the printer back on the network settings, you want to print. Lexmark™ T65x Troubleshooting Guide Troubleshooting Solving basic problems Solving basic printer problems If there are possible solutions. Check the printer power switch. ...
Troubleshooting Guide
Page 2
...data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. Tray linking does not work These are possible solutions. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by eliminating the number and... COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in each tray. • If necessary, adjust the settings from the Print dialog. CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel, press ....
...data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. Tray linking does not work These are possible solutions. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by eliminating the number and... COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in each tray. • If necessary, adjust the settings from the Print dialog. CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel, press ....
Troubleshooting Guide
Page 3
...setup documentation that came with the duplex unit, or go to www.lexmark.com/publications to the 2000-sheet tray. • Make sure the printer is listed on . MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when ..., see the hardware setup documentation that came with the envelope feeder, or go to www.lexmark.com/publications to view the duplex unit instruction sheet. For more of the paper. 4 Make sure the paper tray closes properly. Try one or more of envelope you are using . 2 For more information...
...setup documentation that came with the duplex unit, or go to www.lexmark.com/publications to the 2000-sheet tray. • Make sure the printer is listed on . MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when ..., see the hardware setup documentation that came with the envelope feeder, or go to www.lexmark.com/publications to view the duplex unit instruction sheet. For more of the paper. 4 Make sure the paper tray closes properly. Try one or more of envelope you are using . 2 For more information...
Troubleshooting Guide
Page 4
... see the Networking Guide on . 3 Release both buttons when Performing Self Test appears. CHECK THE PAPER GUIDES Move the guides in the tray or on sequence, and then Config Menu appears. The printer performs its original wrapper until On or Auto appears, and then press . ... Paper jam message remains after you are possible solutions. Reinstall the 5-bin mailbox. Hard disk with the option, or go to www.lexmark.com/publications to the correct connector. Try one or more of paper you use it is securely connected to view the 5-bin mailbox instruction...
... see the Networking Guide on . 3 Release both buttons when Performing Self Test appears. CHECK THE PAPER GUIDES Move the guides in the tray or on sequence, and then Config Menu appears. The printer performs its original wrapper until On or Auto appears, and then press . ... Paper jam message remains after you are possible solutions. Reinstall the 5-bin mailbox. Hard disk with the option, or go to www.lexmark.com/publications to the correct connector. Try one or more of paper you use it is securely connected to view the 5-bin mailbox instruction...
Troubleshooting Guide
Page 5
...that requires adjustment or replacement. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to be serviced.... margins These are formatted, Printing Quality Test Pages appears, and then the pages print. Clipped images These are possible solutions. The information in the tray to print, specify the correct type setting: 5 • For Windows users, specify the type from Print Properties. • For Macintosh users,...
...that requires adjustment or replacement. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to be serviced.... margins These are formatted, Printing Quality Test Pages appears, and then the pages print. Clipped images These are possible solutions. The information in the tray to print, specify the correct type setting: 5 • For Windows users, specify the type from Print Properties. • For Macintosh users,...
Troubleshooting Guide
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... THE PAPER Avoid textured paper with rough finishes. 6 CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct ... the Page Setup dialog. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct size...
... THE PAPER Avoid textured paper with rough finishes. 6 CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct ... the Page Setup dialog. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct size...
Troubleshooting Guide
Page 7
... are using paper that meets the printer specifications. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in... the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type ...
... are using paper that meets the printer specifications. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in... the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type ...
Troubleshooting Guide
Page 8
...MAY NOT BE CLEAR Check the paper path around the print cartridge. Try one or more of the following : THE TONER IS SMEARED Select another tray or feeder to feed the paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. ...ON TONER Replace the used print cartridge with a new one. CAUTION-HOT SURFACE: The inside of the following : THE TONER IS SMEARED Select another tray or feeder to cool before touching. To reduce the risk of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure...
...MAY NOT BE CLEAR Check the paper path around the print cartridge. Try one or more of the following : THE TONER IS SMEARED Select another tray or feeder to feed the paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. ...ON TONER Replace the used print cartridge with a new one. CAUTION-HOT SURFACE: The inside of the following : THE TONER IS SMEARED Select another tray or feeder to cool before touching. To reduce the risk of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure...
Troubleshooting Guide
Page 9
...inside top front cover of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray. or Canada, call Customer Support, describe the problem you have already taken to print, specify the correct type setting: • For ... or more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Transparency print quality is also listed on the menu settings page. For more of the following : CHECK THE TRANSPARENCIES...
...inside top front cover of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray. or Canada, call Customer Support, describe the problem you have already taken to print, specify the correct type setting: • For ... or more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Transparency print quality is also listed on the menu settings page. For more of the following : CHECK THE TRANSPARENCIES...
User's Guide
Page 3
Loading the standard or optional 250-sheet or 550-sheet tray 52 Loading the 2000-sheet tray...55 Loading the multipurpose feeder...59 Loading the envelope feeder...61 Linking and unlinking trays...63 Linking trays...63 Unlinking trays...63 Linking exit bins ...63 Changing a Custom Type name ...64 Paper and specialty media guidelines 65 Paper guidelines...
Loading the standard or optional 250-sheet or 550-sheet tray 52 Loading the 2000-sheet tray...55 Loading the multipurpose feeder...59 Loading the envelope feeder...61 Linking and unlinking trays...63 Linking trays...63 Unlinking trays...63 Linking exit bins ...63 Changing a Custom Type name ...64 Paper and specialty media guidelines 65 Paper guidelines...
User's Guide
Page 6
... a fuser...169 Ordering a fuser wiper ...169 Ordering pick rollers ...170 Ordering staple cartridges...170 Ordering a transfer roller...170 Recycling Lexmark products...170 Moving the printer...170 Before moving the printer...170 Moving the printer to another location...171 Shipping the printer ...171 Administrative... jobs do not print ...177 Job takes longer than expected to print ...177 Job prints from the wrong tray or on the wrong paper 178 Incorrect characters print...178 Tray linking does not work ...178 Large jobs do not collate ...178 Unexpected page breaks occur...179 Solving option ...
... a fuser...169 Ordering a fuser wiper ...169 Ordering pick rollers ...170 Ordering staple cartridges...170 Ordering a transfer roller...170 Recycling Lexmark products...170 Moving the printer...170 Before moving the printer...170 Moving the printer to another location...171 Shipping the printer ...171 Administrative... jobs do not print ...177 Job takes longer than expected to print ...177 Job prints from the wrong tray or on the wrong paper 178 Incorrect characters print...178 Tray linking does not work ...178 Large jobs do not collate ...178 Unexpected page breaks occur...179 Solving option ...
User's Guide
Page 10
... for stability. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. You must use the fax feature during a lightning storm. CAUTION-SHOCK HAZARD: To avoid the risk of electric...
... for stability. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. You must use the fax feature during a lightning storm. CAUTION-SHOCK HAZARD: To avoid the risk of electric...
User's Guide
Page 12
... input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. You must use either a printer stand or printer base if you may need additional furniture. Printer configurations Basic...
... input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. You must use either a printer stand or printer base if you may need additional furniture. Printer configurations Basic...
User's Guide
Page 13
...5-bin mailbox2 500 sheets 2 5-bin mailbox 500 sheets 3 Envelope feeder 85 envelopes 4 Standard tray (Tray 1) 250 or 550 sheets 5 Duplex unit3 Not applicable 6 Optional tray (Tray 2) 250 or 550 sheets 7 Optional tray (Tray 3) 250 or 550 sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not applicable 1 Based on 75 g/m2 (20 lb.)... or one stapler unit (not depicted). 3 An optional duplex unit is available for basic models with a 550-sheet standard tray may have an internal duplex unit. Learning about the printer 13 Models with a 250-sheet standard...
...5-bin mailbox2 500 sheets 2 5-bin mailbox 500 sheets 3 Envelope feeder 85 envelopes 4 Standard tray (Tray 1) 250 or 550 sheets 5 Duplex unit3 Not applicable 6 Optional tray (Tray 2) 250 or 550 sheets 7 Optional tray (Tray 3) 250 or 550 sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not applicable 1 Based on 75 g/m2 (20 lb.)... or one stapler unit (not depicted). 3 An optional duplex unit is available for basic models with a 550-sheet standard tray may have an internal duplex unit. Learning about the printer 13 Models with a 250-sheet standard...
User's Guide
Page 14
... When selecting a location for addition of all output options. Free from the direct airflow of air conditioners, heaters, or ventilators - If you plan to open trays, covers, and doors. Learning about the printer 14 Away from direct sunlight, humidity extremes, or temperature fluctuations - It is important to: • Make sure airflow...
... When selecting a location for addition of all output options. Free from the direct airflow of air conditioners, heaters, or ventilators - If you plan to open trays, covers, and doors. Learning about the printer 14 Away from direct sunlight, humidity extremes, or temperature fluctuations - It is important to: • Make sure airflow...
User's Guide
Page 34
... drawer consists of installation CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for the printer. Installing hardware options Order of a tray and a support unit. If you have any other devices attached to the printer, then turn them off as well, and unplug.... 3 Align the printer with the option. For more information on installing a printer stand, caster base, or 2,000-sheet tray, see www.lexmark.com/multifunctionprinters. If you have purchased in the location chosen for stability. CAUTION-POTENTIAL INJURY: The printer weight is greater than ...
... drawer consists of installation CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for the printer. Installing hardware options Order of a tray and a support unit. If you have any other devices attached to the printer, then turn them off as well, and unplug.... 3 Align the printer with the option. For more information on installing a printer stand, caster base, or 2,000-sheet tray, see www.lexmark.com/multifunctionprinters. If you have purchased in the location chosen for stability. CAUTION-POTENTIAL INJURY: The printer weight is greater than ...