Technical Reference
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... the printer. y represents the tray number. To determine whether your printer user documentation for more information on page B-28. Service Errors Error Code 50000 is returned for Paper Jams (Continued) Printer State Status Code Display String* Online Status Intervention required: paper jam 4286w 286 Paper Jam FALSE Intervention required: paper jam 4287 287 Paper...
... the printer. y represents the tray number. To determine whether your printer user documentation for more information on page B-28. Service Errors Error Code 50000 is returned for Paper Jams (Continued) Printer State Status Code Display String* Online Status Intervention required: paper jam 4286w 286 Paper Jam FALSE Intervention required: paper jam 4287 287 Paper...
Technical Reference
Page 193
The return values on the stack indicate: true the command is successful false the command is unsuccessful and returns an error code Table 4-10: devcontrol Operator Parameters Integer Command Name Parameter Argument Parameter 1 null null 5 file null 8 filename description 9 password null 10 password null 11 filename password ...
The return values on the stack indicate: true the command is successful false the command is unsuccessful and returns an error code Table 4-10: devcontrol Operator Parameters Integer Command Name Parameter Argument Parameter 1 null null 5 file null 8 filename description 9 password null 10 password null 11 filename password ...
Technical Reference
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... an invalid device name is in file system for the specified device to false. This operator is used. 4-27 PostScript Table 4-11: Unsuccessful devcontrol Parameter Error Codes Code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Meaning File system access has not been ... passed No such device Invalid access to file requested Argument too large (filename, buffer) Invalid file descriptor or filename Catch all error or device error Unable to allocate memory for buffer, data structure Device busy Device not currently mounted Attempt to perform illegal IO operation No space ...
... an invalid device name is in file system for the specified device to false. This operator is used. 4-27 PostScript Table 4-11: Unsuccessful devcontrol Parameter Error Codes Code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Meaning File system access has not been ... passed No such device Invalid access to file requested Argument too large (filename, buffer) Invalid file descriptor or filename Catch all error or device error Unable to allocate memory for buffer, data structure Device busy Device not currently mounted Attempt to perform illegal IO operation No space ...
Technical Reference
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...3-79 3-79 3-80 Printer Model Message ALL SERVICE MESSAGES Page Error Code 3-78 50000 C720 J110 T520, T522 T620, T622 W820 Table B-15: Device Attendance Messages Supported Not Supported Page numbers reference message descriptions. B-28 PJL Support C720 J110 T520,... represents the tray number. Printer Model Message Intervention Required Paper Jam Intervention Required Paper Jam Intervention Required Paper Jam Page Status Code 3-78 4293 3-78 4294 3-78 4295 w indicates this message includes a letter indicating a door or ...
...3-79 3-79 3-80 Printer Model Message ALL SERVICE MESSAGES Page Error Code 3-78 50000 C720 J110 T520, T522 T620, T622 W820 Table B-15: Device Attendance Messages Supported Not Supported Page numbers reference message descriptions. B-28 PJL Support C720 J110 T520,... represents the tray number. Printer Model Message Intervention Required Paper Jam Intervention Required Paper Jam Intervention Required Paper Jam Page Status Code 3-78 4293 3-78 4294 3-78 4295 w indicates this message includes a letter indicating a door or ...
Service Manual
Page 3
... Table of Content Laser Notices ix Safety Information xix Preface xxiv General Information 1-1 Options 1-2 Maintenance Approach 1-3 Tools Required for Service 1-3 Acronyms 1-4 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Status Screens 2-24 User Attendance Messages 2-29 Power-On Self Test (POST 2-41 Symptom Tables 2-42 Service Checks 2-46 Charge Roll Service Check 2-47...
... Table of Content Laser Notices ix Safety Information xix Preface xxiv General Information 1-1 Options 1-2 Maintenance Approach 1-3 Tools Required for Service 1-3 Acronyms 1-4 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Status Screens 2-24 User Attendance Messages 2-29 Power-On Self Test (POST 2-41 Symptom Tables 2-42 Service Checks 2-46 Charge Roll Service Check 2-47...
Service Manual
Page 27
... Approach The diagnostic information in this manual leads you complete the repair, perform tests as needed to verify the repair. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. After you to determine the printer problem and...
... Approach The diagnostic information in this manual leads you complete the repair, perform tests as needed to verify the repair. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. After you to determine the printer problem and...
Service Manual
Page 29
..., go to the "Service Error Codes" on page 2-2 and take the appropriate action. Use the handholds on page 2-24. Service error codes are indicated by a three-digit error code. Diagnostic Information 2-1 Use the service error code, user status message, user error message, symptom table, service ...so on the first line of the printer. User error messages are indicated by a two or three-digit error code that provides the user with information that error. If a user error message is displayed on . If a service error code appears while you have a symptom, go to repair...
..., go to the "Service Error Codes" on page 2-2 and take the appropriate action. Use the handholds on page 2-24. Service error codes are indicated by a three-digit error code. Diagnostic Information 2-1 Use the service error code, user status message, user error message, symptom table, service ...so on the first line of the printer. User error messages are indicated by a two or three-digit error code that provides the user with information that error. If a user error message is displayed on . If a service error code appears while you have a symptom, go to repair...
Service Manual
Page 30
...,911,912,913 and 914 are indications that the flash which the engine code is programmed into is bad. Go to temporarily recover from the error condition. Error Code Action 900 RIP Software Contact the next support level or call Lexmark. 901 Engine Flash Indicates that a Tray 1 paper feed problem has been detected. If jumpers...
...,911,912,913 and 914 are indications that the flash which the engine code is programmed into is bad. Go to temporarily recover from the error condition. Error Code Action 900 RIP Software Contact the next support level or call Lexmark. 901 Engine Flash Indicates that a Tray 1 paper feed problem has been detected. If jumpers...
Service Manual
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... page 2-63. Use of the "Base Printer (Fuser) Sub Error Codes" on page 2-17 may help diagnose fuser failure. 922 Fuser Error Fuser failed to the "Input Tray(s) Option Service Check" on page 2-65. 4069-5XX/7XX Error Code Action 914 DC Pick Motor: No encoder feedback Check the integrated paper... tray (tray 1) for the correct type of the "Base Printer (Fuser) Sub Error Codes" on page 2-17 may help diagnose fuser failure. 924 Fuser Error An open circuit has been detected in the transfer roll area. Go to the "Cold Fuser Service Check" on...
... page 2-63. Use of the "Base Printer (Fuser) Sub Error Codes" on page 2-17 may help diagnose fuser failure. 922 Fuser Error Fuser failed to the "Input Tray(s) Option Service Check" on page 2-65. 4069-5XX/7XX Error Code Action 914 DC Pick Motor: No encoder feedback Check the integrated paper... tray (tray 1) for the correct type of the "Base Printer (Fuser) Sub Error Codes" on page 2-17 may help diagnose fuser failure. 924 Fuser Error An open circuit has been detected in the transfer roll area. Go to the "Cold Fuser Service Check" on...
Service Manual
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... Motor lost lock 939 RIP-Engine Communications Lost The RIP and engine cannot communicate with the printhead. If no problem is defective. 4069-5XX/7XX Error Code Action 929 Toner Sensor The toner sensor is not operating properly, the developer drive assembly is not operating properly or the print cartridge is found..., replace the FRUs in the following order: System Board Interconnect Board Note: If a problem still exists, the RIP software can cause a 939 error code. Main Drive Motor initial lock failure 937 -
... Motor lost lock 939 RIP-Engine Communications Lost The RIP and engine cannot communicate with the printhead. If no problem is defective. 4069-5XX/7XX Error Code Action 929 Toner Sensor The toner sensor is not operating properly, the developer drive assembly is not operating properly or the print cartridge is found..., replace the FRUs in the following order: System Board Interconnect Board Note: If a problem still exists, the RIP software can cause a 939 error code. Main Drive Motor initial lock failure 937 -
Service Manual
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... Failure For any of these failures, replace the system board. Replace System Board. 956 - 959 System Board Error codes 956 thru 959 are correct, replace the LVPS assembly. 947 PQET Error Indicates that the connector on the LVPS assembly is firmly seated with the connector on the interconnect card connector. ... PEL clock check failed. Ensure that the PQET RAM test was incomplete or a PQET RAM test busy failure occurred. 4069-5XX/7XX Error Code Action 940 Service LV Power Supply The low voltage power supply zero crossover test failed. • Check the LVPS for correct installation. ...
... Failure For any of these failures, replace the system board. Replace System Board. 956 - 959 System Board Error codes 956 thru 959 are correct, replace the LVPS assembly. 947 PQET Error Indicates that the connector on the LVPS assembly is firmly seated with the connector on the interconnect card connector. ... PEL clock check failed. Ensure that the PQET RAM test was incomplete or a PQET RAM test busy failure occurred. 4069-5XX/7XX Error Code Action 940 Service LV Power Supply The low voltage power supply zero crossover test failed. • Check the LVPS for correct installation. ...
Service Manual
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... CRC failure has occurred. Bad checksum while programming Network Card x. Unrecognizable Network Card x. 4069-5XX/7XX Error Code 958 NAND Failure 960 - 963 RAM Memory Error 964 Emulation Error 975 - 979 Network Card X Action Before proceeding when a 958 NAND failure is failing. Replace the system... board. *961 - RAM in the specified slot. Replace Network Card x. 976 - Error codes 960 thru 963 indicate the following errors indicate a failure with one from the failing slot with the network card in slot 3 is failing. The following ...
... CRC failure has occurred. Bad checksum while programming Network Card x. Unrecognizable Network Card x. 4069-5XX/7XX Error Code 958 NAND Failure 960 - 963 RAM Memory Error 964 Emulation Error 975 - 979 Network Card X Action Before proceeding when a 958 NAND failure is failing. Replace the system... board. *961 - RAM in the specified slot. Replace Network Card x. 976 - Error codes 960 thru 963 indicate the following errors indicate a failure with one from the failing slot with the network card in slot 3 is failing. The following ...
Service Manual
Page 35
... violation has been detected by the specified device. 982 = Communications error detected by the specified device. 983 = Invalid command received by the specified device. 984 = Invalid command parameter received by the specified device. 4069-5XX/7XX Error Code Action 980 - 984 Service These error codes indicate the specified device Comm. has detected a paper port failure...
... violation has been detected by the specified device. 982 = Communications error detected by the specified device. 983 = Invalid command received by the specified device. 984 = Invalid command parameter received by the specified device. 4069-5XX/7XX Error Code Action 980 - 984 Service These error codes indicate the specified device Comm. has detected a paper port failure...
Service Manual
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.... Press and hold Return and press Select to identify the exact component failure. 4069-5XX/7XX Error Code 990 Service 991 Service Card Action This error will be displayed when the specified device has detected an equipment check in the specified device (),...y = 1 to 5, 2 to 6, 6 to 10) **Will be displayed for multiple bin output options. *StapleSmart Finisher Option Sub Error Codes for 9XX and 2XX Error Codes The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder and duplex unit. Write down the information...
.... Press and hold Return and press Select to identify the exact component failure. 4069-5XX/7XX Error Code 990 Service 991 Service Card Action This error will be displayed when the specified device has detected an equipment check in the specified device (),...y = 1 to 5, 2 to 6, 6 to 10) **Will be displayed for multiple bin output options. *StapleSmart Finisher Option Sub Error Codes for 9XX and 2XX Error Codes The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder and duplex unit. Write down the information...
Service Manual
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Byte 1 Byte 2 Byte 3 Byte 4 DU XX XX XX XX DU XX XX XX XX Byte 5 Byte 6 Byte 7 Byte 8 Diagnostic Information 2-9 Continue pressing Return and Select until each screen of information is an example of how the printer shows a duplex unit sub error code. The following is obtained. 4. When the last screen displays, the original message displays. 4069-5XX/7XX 3.
Byte 1 Byte 2 Byte 3 Byte 4 DU XX XX XX XX DU XX XX XX XX Byte 5 Byte 6 Byte 7 Byte 8 Diagnostic Information 2-9 Continue pressing Return and Select until each screen of information is an example of how the printer shows a duplex unit sub error code. The following is obtained. 4. When the last screen displays, the original message displays. 4069-5XX/7XX 3.
Service Manual
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First 6 Bytes Sub Error Code Data - Note: xx can be any signs of debris in the area of the input ...media size) *The video signal never started within 2 inches after actuating the input sensor. 4069-5XX/7XX Base Printer Sub Error Codes Each status byte has a different level of troubleshooting value for each area of data. Explanation 84 xx 00 x1 x2 84... xx 01 x1 This code indicates that might cause the paper to arrive at the sensor. (x1=media size, x2=media source) *Check the...
First 6 Bytes Sub Error Code Data - Note: xx can be any signs of debris in the area of the input ...media size) *The video signal never started within 2 inches after actuating the input sensor. 4069-5XX/7XX Base Printer Sub Error Codes Each status byte has a different level of troubleshooting value for each area of data. Explanation 84 xx 00 x1 x2 84... xx 01 x1 This code indicates that might cause the paper to arrive at the sensor. (x1=media size, x2=media source) *Check the...
Service Manual
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... 00 07 A paper jam has been declared by a smart device. Possible causes are : *Paper might be any value. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - Immediate stop . 84 xx 0B x1 x2 x3 The option tray pass thru sensor was never actuated by a piece of paper jam. Diagnostic Information...printhead start and the printhead mirror motor to lock. There was detected) *Run the sensor test for the option tray that is displaying the error code and check the pass thru sensor for that tray for correct operation. *Check for paper picking from the selected paper input source. *If the...
... 00 07 A paper jam has been declared by a smart device. Possible causes are : *Paper might be any value. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - Immediate stop . 84 xx 0B x1 x2 x3 The option tray pass thru sensor was never actuated by a piece of paper jam. Diagnostic Information...printhead start and the printhead mirror motor to lock. There was detected) *Run the sensor test for the option tray that is displaying the error code and check the pass thru sensor for that tray for correct operation. *Check for paper picking from the selected paper input source. *If the...
Service Manual
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... the paper jam occurred. 84 00 10 The main motor ID failed to identify either motor after two tries. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - If no media is an envelope or envelopes in the envelope feeder during warmup. Explanation 84 xx 0f x1 x2 x3 The option Tray... xx 19 There is correct for media over the sensor. Check for the size paper in the tray. 2-12 Service Manual Possible causes for this error are working correctly. *Check to make sure the paper size setting is media over the Tray 2 pass thru sensor during warmup. An envelope may have...
... the paper jam occurred. 84 00 10 The main motor ID failed to identify either motor after two tries. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - If no media is an envelope or envelopes in the envelope feeder during warmup. Explanation 84 xx 0f x1 x2 x3 The option Tray... xx 19 There is correct for media over the sensor. Check for the size paper in the tray. 2-12 Service Manual Possible causes for this error are working correctly. *Check to make sure the paper size setting is media over the Tray 2 pass thru sensor during warmup. An envelope may have...
Service Manual
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... size setting is correct for Tray 4 and see if Tray 5 is correct for correct operation. The display of this code indicates that envelopes are not operating properly. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - If no media is present, check the pass thru sensor, flag, and cables. *Try running the Input...
... size setting is correct for Tray 4 and see if Tray 5 is correct for correct operation. The display of this code indicates that envelopes are not operating properly. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - If no media is present, check the pass thru sensor, flag, and cables. *Try running the Input...
Service Manual
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... "Input Tray(s) Option Service Check" on page 2-69. 84 xx 22 x1 x2 This code indicates that the media activated the input sensor before the printhead has locked. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - Note: xx can be failing: *Printhead Assembly *System Board *Printhead Cables 84... xx 26 This code indicates that the media has activated the input sensor before the printer EP was ready. (x1...
... "Input Tray(s) Option Service Check" on page 2-69. 84 xx 22 x1 x2 This code indicates that the media activated the input sensor before the printhead has locked. 4069-5XX/7XX First 6 Bytes Sub Error Code Data - Note: xx can be failing: *Printhead Assembly *System Board *Printhead Cables 84... xx 26 This code indicates that the media has activated the input sensor before the printer EP was ready. (x1...