Quick Reference
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...the printer. Note: Make sure the printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. You may have problems, then try either of the computer. The cartridges should click firmly into the wall outlet. 4 Turn on the computer. SELECT YOUR PRINTER ...port on , and then open the printer. 2 Make sure the cartridges are inserted correctly. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. The USB port is damaged, then use a new one. 2 Firmly plug the square...
...the printer. Note: Make sure the printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. You may have problems, then try either of the computer. The cartridges should click firmly into the wall outlet. 4 Turn on the computer. SELECT YOUR PRINTER ...port on , and then open the printer. 2 Make sure the cartridges are inserted correctly. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. The USB port is damaged, then use a new one. 2 Firmly plug the square...
Quick Reference
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...plain, unmarked paper. 6 From the Maintenance menu screen, press the up or down arrow button to scroll to Deep Clean Printhead, and then press OK . If this problem persists, then check our Web site for updates for three seconds to turn on the computer. RESTART THE COMPUTER AND TRY... alignment page until printing is enabled. The USB port is marked with . Troubleshooting If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup ...
...plain, unmarked paper. 6 From the Maintenance menu screen, press the up or down arrow button to scroll to Deep Clean Printhead, and then press OK . If this problem persists, then check our Web site for updates for three seconds to turn on the computer. RESTART THE COMPUTER AND TRY... alignment page until printing is enabled. The USB port is marked with . Troubleshooting If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup ...
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...respond 45 printer features 6 printer models 6 printer printing blank pages 44 printer problems, basic solutions 43 printer software installing 20 printers supported 24 printhead aligning 18 printhead access area 14 printhead nozzles cleaning 19 printing documents 23 network setup page 48 on both sides ... setting 37 tray extension 14 troubleshooting checking an unresponsive printer 43 contacting technical support 43 fax checklist 46 solving basic printer problems 43 wireless network 47 troubleshooting, fax cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 troubleshooting,...
...respond 45 printer features 6 printer models 6 printer printing blank pages 44 printer problems, basic solutions 43 printer software installing 20 printers supported 24 printhead aligning 18 printhead access area 14 printhead nozzles cleaning 19 printing documents 23 network setup page 48 on both sides ... setting 37 tray extension 14 troubleshooting checking an unresponsive printer 43 contacting technical support 43 fax checklist 46 solving basic printer problems 43 wireless network 47 troubleshooting, fax cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 troubleshooting,...
User's Guide
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...1 Turn the printer on the printer. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. If the cable is missing pages If the "Before you encountered problems while installing, or if your printer does not appear in the list in Sleep mode. Troubleshooting 122 ... scroll to turn off the printer. OK Software did not install If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer...
...1 Turn the printer on the printer. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. If the cable is missing pages If the "Before you encountered problems while installing, or if your printer does not appear in the list in Sleep mode. Troubleshooting 122 ... scroll to turn off the printer. OK Software did not install If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer...
User's Guide
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... Align Printer, and then press . If the cartridges do not seem to fit, then make sure the printhead is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, ... cord into the power supply, and then plug the power cord into the wall outlet, and then turn off the printer. Press to Deep Clean Printhead, and then press . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord from the wall outlet, and then pull ...
... Align Printer, and then press . If the cartridges do not seem to fit, then make sure the printhead is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, ... cord into the power supply, and then plug the power cord into the wall outlet, and then turn off the printer. Press to Deep Clean Printhead, and then press . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord from the wall outlet, and then pull ...
User's Guide
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... Move Try one or more of the print job, and then try printing again. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to reduce the quality of the following : • Depending on your printer model, ... press OK to clear the message, and then try printing again. • From the computer, adjust the printer settings to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 1 2
... Move Try one or more of the print job, and then try printing again. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to reduce the quality of the following : • Depending on your printer model, ... press OK to clear the message, and then try printing again. • From the computer, adjust the printer settings to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 1 2
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Printhead Missing Try one or more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. If the problem persists, then contact customer support. Troubleshooting 130 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. 4 Reinsert the printhead, and then close the latch until it back on. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 1 2 5 Close the printer.
Printhead Missing Try one or more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. If the problem persists, then contact customer support. Troubleshooting 130 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. 4 Reinsert the printhead, and then close the latch until it back on. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 1 2 5 Close the printer.
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...MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following :...From the Print Quality pop‑up menu, choose Best or Photo. 10 Click Print. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of the following : SELECT A LOWER PRINT QUALITY...
...MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following :...From the Print Quality pop‑up menu, choose Best or Photo. 10 Click Print. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of the following : SELECT A LOWER PRINT QUALITY...
User's Guide
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...scanner glass cleaning 119 adjusting dialing and ringer volume 83 adjusting speaker volume 83 advanced wireless setup 89 AliceBox 92 aligning the printhead 117 Alignment Problem 126 answering machine best settings for fax 84 setting up 63 appliances wireless network 111 assigning IP address 115 authentication 802.1X... 147 cannot run fax software 148 cannot scan to computer over a network 145 cannot send faxes 146 cartridges, ink ordering 13 using genuine Lexmark 14 certificate request 104 Change to [Size] [Type] Paper 126 Change to [Size] Paper 126 changing default printing mode 45 changing page...
...scanner glass cleaning 119 adjusting dialing and ringer volume 83 adjusting speaker volume 83 advanced wireless setup 89 AliceBox 92 aligning the printhead 117 Alignment Problem 126 answering machine best settings for fax 84 setting up 63 appliances wireless network 111 assigning IP address 115 authentication 802.1X... 147 cannot run fax software 148 cannot scan to computer over a network 145 cannot send faxes 146 cartridges, ink ordering 13 using genuine Lexmark 14 certificate request 104 Change to [Size] [Type] Paper 126 Change to [Size] Paper 126 changing default printing mode 45 changing page...
User's Guide
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... problems, basic solutions 121 Printer Settings 75 printer software installing 27 uninstalling 26 printer status determining 91 printer, setting as default 44 printers supported 47 printhead aligning 117 printhead access area 12 Printhead Cannot Move 129 printhead error 129 Printhead Missing 130 printhead nozzles cleaning 118 Printhead... using 97 R received history report 85 receiving faxes Auto Answer setting 80 automatically 80 manually 80 tips 80 recycling 7 Lexmark products 16 WEEE statement 165 redial attempts, fax setting 74 redial time, fax setting 74 reducing an image 49 registering ...
... problems, basic solutions 121 Printer Settings 75 printer software installing 27 uninstalling 26 printer status determining 91 printer, setting as default 44 printers supported 47 printhead aligning 117 printhead access area 12 Printhead Cannot Move 129 printhead error 129 Printhead Missing 130 printhead nozzles cleaning 118 Printhead... using 97 R received history report 85 receiving faxes Auto Answer setting 80 automatically 80 manually 80 tips 80 recycling 7 Lexmark products 16 WEEE statement 165 redial attempts, fax setting 74 redial time, fax setting 74 reducing an image 49 registering ...
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... 125 incorrect language appears on display 121 page does not print 122 printer does not respond 124 printer printing blank pages 124 printhead error 129 software did not install 122 shared printing 102 sharing printer in Windows 101 Short Paper 133 signal strength finding 110... extension 11 troubleshooting checking an unresponsive printer 121 contacting technical support 121 Continue button is unavailable 151 fax checklist 146 solving basic printer problems 121 wireless network 153 troubleshooting, copy scanner unit does not close 144 troubleshooting, copy and scan cannot scan to computer over a...
... 125 incorrect language appears on display 121 page does not print 122 printer does not respond 124 printer printing blank pages 124 printhead error 129 software did not install 122 shared printing 102 sharing printer in Windows 101 Short Paper 133 signal strength finding 110... extension 11 troubleshooting checking an unresponsive printer 121 contacting technical support 121 Continue button is unavailable 151 fax checklist 146 solving basic printer problems 121 wireless network 153 troubleshooting, copy scanner unit does not close 144 troubleshooting, copy and scan cannot scan to computer over a...
User's Guide
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... incorrect language appears on display 121 page does not print 122 printer does not respond 124 printer printing blank pages 124 printhead error 129 software did not install 122 troubleshooting, wireless cannot print over wireless network 154 changing wireless settings after installation (...for setting up wireless printing 88 installing printer on (Macintosh) 90 installing printer on (Windows) 90 interference 111 resolving communication problems 159 security 87 security information 106 signal strength 110 SSID 105 troubleshooting 153 types of wireless networks 109 wireless network compatibility ...
... incorrect language appears on display 121 page does not print 122 printer does not respond 124 printer printing blank pages 124 printhead error 129 software did not install 122 troubleshooting, wireless cannot print over wireless network 154 changing wireless settings after installation (...for setting up wireless printing 88 installing printer on (Macintosh) 90 installing printer on (Windows) 90 interference 111 resolving communication problems 159 security 87 security information 106 signal strength 110 SSID 105 troubleshooting 153 types of wireless networks 109 wireless network compatibility ...