User's Guide
Page 17
Replace the cartridge. • The print cartridge may be able to your computer. 5 Turn on the printer. 4 Chapter 1: The basics We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Troubleshooting Tips Problem: Characters appear light or blurred. What to do: • Make ... print cartridge. • The print cartridge may not be defective. Replace the cartridge. • Make sure you may be out of your printer's functions. 1 Make sure your computer with either a parallel interface cable or a USB cable. Jobs are blank. Using a parallel interface cable Your...
Replace the cartridge. • The print cartridge may be able to your computer. 5 Turn on the printer. 4 Chapter 1: The basics We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Troubleshooting Tips Problem: Characters appear light or blurred. What to do: • Make ... print cartridge. • The print cartridge may not be defective. Replace the cartridge. • Make sure you may be out of your printer's functions. 1 Make sure your computer with either a parallel interface cable or a USB cable. Jobs are blank. Using a parallel interface cable Your...
User's Guide
Page 18
... Print to the following port check box, select the USB port that came with a USB (Universal Serial Bus) cable, we recommend Lexmark part number 12A2405 (2 m). Connecting the printer to a PC with your printer and select Start. 7 From the Start menu, select Run, then click Browse. 8 Click on the My Computer shortcut in the Browse...
... Print to the following port check box, select the USB port that came with a USB (Universal Serial Bus) cable, we recommend Lexmark part number 12A2405 (2 m). Connecting the printer to a PC with your printer and select Start. 7 From the Start menu, select Run, then click Browse. 8 Click on the My Computer shortcut in the Browse...
User's Guide
Page 40
..., facing you occasionally print transparencies: • Use transparencies designed for laser printers. Transparencies must be able to withstand temperatures of the page pointing down . for letter size transparencies, part number 70X7240; Transparencies If you . Paper types and sizes 27 Envelopes...letterhead must be able to withstand temperatures up to 10 envelopes in the automatic paper feeder. We recommend Lexmark Laser Printer Transparencies: for A4 size transparencies, part number 12A5010. Paper Load A4, A5, B5, letterhead, legal and executive-size paper one at ...
..., facing you occasionally print transparencies: • Use transparencies designed for laser printers. Transparencies must be able to withstand temperatures of the page pointing down . for letter size transparencies, part number 70X7240; Transparencies If you . Paper types and sizes 27 Envelopes...letterhead must be able to withstand temperatures up to 10 envelopes in the automatic paper feeder. We recommend Lexmark Laser Printer Transparencies: for A4 size transparencies, part number 12A5010. Paper Load A4, A5, B5, letterhead, legal and executive-size paper one at ...
User's Guide
Page 50
...on, turn it off using recommended paper/other media (see Engine clean cycle). • Make sure you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather conditions may have .... If you are using MarkVision or your point of the page. • Run Engine Clean Cycle to remove any toner that may have a printer part that may have accumulated (see Paper types and sizes). • Use MarkVision to the following tables. Troubleshooting 4 For help solving printing problems,...
...on, turn it off using recommended paper/other media (see Engine clean cycle). • Make sure you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather conditions may have .... If you are using MarkVision or your point of the page. • Run Engine Clean Cycle to remove any toner that may have a printer part that may have accumulated (see Paper types and sizes). • Use MarkVision to the following tables. Troubleshooting 4 For help solving printing problems,...
User's Guide
Page 51
...press) to determine if the problem is flushing data (Data and • The printer doesn't have accumulated (Engine clean cycle). • Select a different Media Type or Form Type setting from your Lexmark printer driver. • Try a different kind of xerographic bond paper. • ...blinking). While in your software application. • Try a different type of the printer. • Print a test page (do : Printer has missing or damaged parts. • Inside the U.S., call the Lexmark service number listed on transparencies or paper contains white streaks. While in the computer...
...press) to determine if the problem is flushing data (Data and • The printer doesn't have accumulated (Engine clean cycle). • Select a different Media Type or Form Type setting from your Lexmark printer driver. • Try a different kind of xerographic bond paper. • ...blinking). While in your software application. • Try a different type of the printer. • Print a test page (do : Printer has missing or damaged parts. • Inside the U.S., call the Lexmark service number listed on transparencies or paper contains white streaks. While in the computer...
User's Guide
Page 100
The manufacturer is not responsible for use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel and 12A2405 for a Class B digital device, pursuant to Part 15 of the FCC Rules. Use of purchase or service representative for additional suggestions. ...not occur in a violation of EN 60950. Notices D Electronic emissions notices Federal Communications Commission (FCC) compliance information statement The Optra E laser printer, type 312, has been tested and found to comply with the limits for USB. Appendix D: Notices 87 Avis de conformit...
The manufacturer is not responsible for use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel and 12A2405 for a Class B digital device, pursuant to Part 15 of the FCC Rules. Use of purchase or service representative for additional suggestions. ...not occur in a violation of EN 60950. Notices D Electronic emissions notices Federal Communications Commission (FCC) compliance information statement The Optra E laser printer, type 312, has been tested and found to comply with the limits for USB. Appendix D: Notices 87 Avis de conformit...
User's Guide
Page 104
... only when that this product if it was originally purchased for your printer. To obtain warranty service, you may be required to the United States and Canada. Statement of Limited Warranty Lexmark International, Inc., Lexington, KY This warranty applies to present the feature...Statement of Limited Warranty applies to this product: • Is manufactured from Lexmark or a Lexmark remarketer, referred to in good working order. Optra E312 This Statement of Limited Warranty 91 If this product is used parts, which it was designed. For customers outside the U.S. and Canada, refer...
... only when that this product if it was originally purchased for your printer. To obtain warranty service, you may be required to the United States and Canada. Statement of Limited Warranty Lexmark International, Inc., Lexington, KY This warranty applies to present the feature...Statement of Limited Warranty applies to this product: • Is manufactured from Lexmark or a Lexmark remarketer, referred to in good working order. Optra E312 This Statement of Limited Warranty 91 If this product is used parts, which it was designed. For customers outside the U.S. and Canada, refer...
User's Guide
Page 105
... be a new or repaired item. Before you may be provided at http://www.lexmark.com. To obtain warranty service you present this product for this product throughout its exchange. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the original product. Warranty Service The...
... be a new or repaired item. Before you may be provided at http://www.lexmark.com. To obtain warranty service you present this product for this product throughout its exchange. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the original product. Warranty Service The...
User's Guide
Page 109
... weight and style. driver. Optional memory you , in a hexadecimal and character representation of a print job, what information your computer or printer for downloaded fonts, symbol sets or macros. interface. Printed page orientation in . Paper measuring 8.5 x 14 in which the print runs along...edge of characters that provides non-volatile storage for temporary or permanent storage. DL. A family or set of the paper. The part of the memory, creating additional space. A way to receive information at faster transmission rates than normal. executive paper. Fastbytes protocol...
... weight and style. driver. Optional memory you , in a hexadecimal and character representation of a print job, what information your computer or printer for downloaded fonts, symbol sets or macros. interface. Printed page orientation in . Paper measuring 8.5 x 14 in which the print runs along...edge of characters that provides non-volatile storage for temporary or permanent storage. DL. A family or set of the paper. The part of the memory, creating additional space. A way to receive information at faster transmission rates than normal. executive paper. Fastbytes protocol...
Service Manual
Page 3
4044-XXX Table of Contents Notices and Safety Information v Laser Notice v Safety Information xv General Information 1-1 Options 1-1 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Error Message Table 2-6 Power-On Self Test (POST 2-9 Symptom Tables 2-10 ... 3-1 Print Quality Test 3-2 User Mode Print Test 3-3 Configuration Mode 3-3 Hex Trace 3-11 Restoring Factory Defaults 3-12 Engine Clean Cycle 3-13 Toggle Demo/Normal Mode 3-14 Printer Operation 3-14 Paper Path 3-15 Repair Information 4-1 Handling ESD-Sensitive...
4044-XXX Table of Contents Notices and Safety Information v Laser Notice v Safety Information xv General Information 1-1 Options 1-1 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Error Message Table 2-6 Power-On Self Test (POST 2-9 Symptom Tables 2-10 ... 3-1 Print Quality Test 3-2 User Mode Print Test 3-3 Configuration Mode 3-3 Hex Trace 3-11 Restoring Factory Defaults 3-12 Engine Clean Cycle 3-13 Toggle Demo/Normal Mode 3-14 Printer Operation 3-14 Paper Path 3-15 Repair Information 4-1 Handling ESD-Sensitive...
Service Manual
Page 4
... Assembly 4-20 Transfer Roll 4-21 Connector Locations 5-1 Controller Board (model E310/E312 5-1 Engine/LVPS Board (model E310 5-4 Engine Board (model E312 5-9 LVPS (model E312 5-14 High Voltage Power Supply (model E310 5-16 High Voltage Power Supply (model E312 5-18 Interconnect Board (model E310 5-21 Parts Catalog 6-1 Assembly 1: Covers 6-2 Assembly 2: Frame 6-6 Assembly 3: Fuser 6-10 Assembly 4: Main...
... Assembly 4-20 Transfer Roll 4-21 Connector Locations 5-1 Controller Board (model E310/E312 5-1 Engine/LVPS Board (model E310 5-4 Engine Board (model E312 5-9 LVPS (model E312 5-14 High Voltage Power Supply (model E310 5-16 High Voltage Power Supply (model E312 5-18 Interconnect Board (model E310 5-21 Parts Catalog 6-1 Assembly 1: Covers 6-2 Assembly 2: Frame 6-6 Assembly 3: Fuser 6-10 Assembly 4: Main...
Service Manual
Page 15
4044-XXX Korean Laser Notice Safety Information • This product is designed, tested and approved to be used by a professional service person and is not responsible for this and take necessary precautions. Lexmark is not intended to meet strict global safety standards with the use of... this product. xv Professional service personnel should understand this product has been prepared for use of other replacement parts. • The maintenance information for ...
4044-XXX Korean Laser Notice Safety Information • This product is designed, tested and approved to be used by a professional service person and is not responsible for this and take necessary precautions. Lexmark is not intended to meet strict global safety standards with the use of... this product. xv Professional service personnel should understand this product has been prepared for use of other replacement parts. • The maintenance information for ...
Service Manual
Page 22
4044-XXX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable ... Nonvolatile Random Access Memory Original Equipment Manufacturer Photoconductor Power-On Self Test Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating current Volts direct current 1-2 Service Manual
4044-XXX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable ... Nonvolatile Random Access Memory Original Equipment Manufacturer Photoconductor Power-On Self Test Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating current Volts direct current 1-2 Service Manual
Service Manual
Page 32
... page 2-12. Go to "Cover Open Switch Service Check" on page 2-13. Fan does not come on. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light Toner not fused to the paper Action Go to the "Cold Fuser Service Check...
... page 2-12. Go to "Cover Open Switch Service Check" on page 2-13. Fan does not come on. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light Toner not fused to the paper Action Go to the "Cold Fuser Service Check...
Service Manual
Page 75
..., first put it into the machine. • Make the least-possible movements with ESD-sensitive parts when cold- Repair Information 4-1 if you are removing a pluggable module, use parts that are known to be discharge paths without being accidentally touched by its original shipping container (a ... shroud (cover); If you are electrical grounds. They increase the risk of static electricity from being grounded.) • Prevent ESD-sensitive parts from clothing fibers, carpets, and furniture. • Put the ESD wrist strap on the machine, and do not touch its special bag...
..., first put it into the machine. • Make the least-possible movements with ESD-sensitive parts when cold- Repair Information 4-1 if you are removing a pluggable module, use parts that are known to be discharge paths without being accidentally touched by its original shipping container (a ... shroud (cover); If you are electrical grounds. They increase the risk of static electricity from being grounded.) • Prevent ESD-sensitive parts from clothing fibers, carpets, and furniture. • Put the ESD wrist strap on the machine, and do not touch its special bag...
Service Manual
Page 121
...: If two assemblies contain a majority of a part to one -dot subassembly Parts Catalog 6-1 For example: INDENTURE RELATIONSHIP OF PARTS (No dot) MAIN ASSEMBLY (One dot) o Detail parts of a main assembly (One dot) o Subassembly of the main assembly (Two dot) o o Detail part of a one-dot subassembly (Two dot) o...NS: (Not Shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. • INDENTURE: The indenture is marked by one index...
...: If two assemblies contain a majority of a part to one -dot subassembly Parts Catalog 6-1 For example: INDENTURE RELATIONSHIP OF PARTS (No dot) MAIN ASSEMBLY (One dot) o Detail parts of a main assembly (One dot) o Subassembly of the main assembly (Two dot) o o Detail part of a one-dot subassembly (Two dot) o...NS: (Not Shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. • INDENTURE: The indenture is marked by one index...
Service Manual
Page 127
... AsmIndex 2-1 2-2 2-2 2-3 2-4 2-5 2-5 2-6 2-6 2-7 2-8 2-9 2-10 2-11 2-11 2-12 2-12 2-13 2-14 2-14 Part Number 12G0099 12G0046 12G1879 12G0125 12G1882 12G0047 12G1929 12G0128 12G0059 12G0155 12G0154 12G0152 12G1883 12G0060 12G1881 12G0153 12G0045 12G1878 Units 1 1 1 6 13 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 Description Cable Asm, Printhead to HVPS Printhead Assembly E310 Printhead Assembly E312 Screw, Type 2 PP 12G0101 Screw, Type 3 PP 12G0101 Frame...
... AsmIndex 2-1 2-2 2-2 2-3 2-4 2-5 2-5 2-6 2-6 2-7 2-8 2-9 2-10 2-11 2-11 2-12 2-12 2-13 2-14 2-14 Part Number 12G0099 12G0046 12G1879 12G0125 12G1882 12G0047 12G1929 12G0128 12G0059 12G0155 12G0154 12G0152 12G1883 12G0060 12G1881 12G0153 12G0045 12G1878 Units 1 1 1 6 13 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 Description Cable Asm, Printhead to HVPS Printhead Assembly E310 Printhead Assembly E312 Screw, Type 2 PP 12G0101 Screw, Type 3 PP 12G0101 Frame...
Service Manual
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... 2-18 2-19 2-20 2-20 2-21 2-22 2-23 2-23 2-24 2-25 2-25 2-26 2-27 2-28 2-29 2-30 2-30 2-31 2-31 2-32 2-33 2-34 Part Number 12G0048 12G0057 12G1887 12G0049 12G0119 12G1931 12G0127 12G0120 12G1932 12G0106 12G0050 12G1884 12G0113 12G0051 12G1885 12G0109 12G0052 12G0061 12G0053 12G0107 12G1888 12G0056 12G1930 12G0130...Screw, Type 3 PP 12G0101 Sensor Asm, Input Paper Feed/Size E310 Sensor Asm, Input Paper Feed/Size E312 Cable Asm, Fuser Lamp Flag, Paper Exit Sensor E310 Flag, Paper Exit Sensor E312 Guide, HV Contact Contact Asm, HV-Transfer Roller Cover, Fuser Lamp Wiring Contact Asm, HV-Main Cable...
... 2-18 2-19 2-20 2-20 2-21 2-22 2-23 2-23 2-24 2-25 2-25 2-26 2-27 2-28 2-29 2-30 2-30 2-31 2-31 2-32 2-33 2-34 Part Number 12G0048 12G0057 12G1887 12G0049 12G0119 12G1931 12G0127 12G0120 12G1932 12G0106 12G0050 12G1884 12G0113 12G0051 12G1885 12G0109 12G0052 12G0061 12G0053 12G0107 12G1888 12G0056 12G1930 12G0130...Screw, Type 3 PP 12G0101 Sensor Asm, Input Paper Feed/Size E310 Sensor Asm, Input Paper Feed/Size E312 Cable Asm, Fuser Lamp Flag, Paper Exit Sensor E310 Flag, Paper Exit Sensor E312 Guide, HV Contact Contact Asm, HV-Transfer Roller Cover, Fuser Lamp Wiring Contact Asm, HV-Main Cable...
Service Manual
Page 133
...15 3-16 3-17 3-17 3-18 3-19 3-19 3-19 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 3-29 Part Number 12G0172 12G0156 12G0076 12G1892 12G1942 12G0078 12G1893 12G0124 12G1894 12G0082 12G0081 12G0080 12G0083 12G0084 12G0174 12G0086 12G0079 12G0077 12G3776 12G3777 Units 2 1 1 1 1 1 1 ...E312 Lamp, Fuser, 220 V ac E310 Lamp, Fuser, 220 V ac E312 Plate, Hot Roll Ground Gear, Fuser Hot Roll Bearing, Right Hot Roll Bearing Asm, Backup Roll Roller Asm, Exit Paper Feed Bushing, Exit Paper Feed Roller Roller, Backup Hot Roll, Fuser Bearing, Left Hot Roll Frame, Fuser E310 Frame, Fuser E312 Parts...
...15 3-16 3-17 3-17 3-18 3-19 3-19 3-19 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 3-29 Part Number 12G0172 12G0156 12G0076 12G1892 12G1942 12G0078 12G1893 12G0124 12G1894 12G0082 12G0081 12G0080 12G0083 12G0084 12G0174 12G0086 12G0079 12G0077 12G3776 12G3777 Units 2 1 1 1 1 1 1 ...E312 Lamp, Fuser, 220 V ac E310 Lamp, Fuser, 220 V ac E312 Plate, Hot Roll Ground Gear, Fuser Hot Roll Bearing, Right Hot Roll Bearing Asm, Backup Roll Roller Asm, Exit Paper Feed Bushing, Exit Paper Feed Roller Roller, Backup Hot Roll, Fuser Bearing, Left Hot Roll Frame, Fuser E310 Frame, Fuser E312 Parts...
Service Manual
Page 145
..., SIMM Access Cable Asm, Engine Board to Controller Board E312 Shield Asm, LVPS E312 Board Asm, LVPS-110 V ac E312 Board Asm, LVPS-220 V ac E312 Fuse, Power Supply-110 V ac Fuse, Power Supply-220 V ac Board Asm, Engine E312 Cable Asm, Engine to HVPS E312 Parts Catalog 6-25 4044-XXX AsmIndex 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-10 6-11 6-11 6-12...
..., SIMM Access Cable Asm, Engine Board to Controller Board E312 Shield Asm, LVPS E312 Board Asm, LVPS-110 V ac E312 Board Asm, LVPS-220 V ac E312 Fuse, Power Supply-110 V ac Fuse, Power Supply-220 V ac Board Asm, Engine E312 Cable Asm, Engine to HVPS E312 Parts Catalog 6-25 4044-XXX AsmIndex 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-10 6-11 6-11 6-12...