Troubleshooting Guide
Page 6
...Macintosh users, specify the type from the Print dialog. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper .... • For Macintosh users, specify the size from the Print dialog and pop-up menus. Print is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users...
...Macintosh users, specify the type from the Print dialog. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper .... • For Macintosh users, specify the size from the Print dialog and pop-up menus. Print is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users...
Troubleshooting Guide
Page 7
...CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users...are possible solutions. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER Make sure you use it....
...CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users...are possible solutions. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). CHECK THE PAPER Make sure you use it....
User's Guide
Page 6
Ordering a fuser...169 Ordering a fuser wiper ...169 Ordering pick rollers ...170 Ordering staple cartridges...170 Ordering a transfer roller...170 Recycling Lexmark products...170 Moving the printer...170 Before moving the printer...170 Moving the printer to another location...171 Shipping the printer ...171 Administrative ... Power Saver...173 Restoring the factory default settings...174 Troubleshooting 175 Solving basic problems...175 Solving basic printer problems...175 Printer control panel display is blank or displays only diamonds 175 Embedded Web Server does not open...175 Solving...
Ordering a fuser...169 Ordering a fuser wiper ...169 Ordering pick rollers ...170 Ordering staple cartridges...170 Ordering a transfer roller...170 Recycling Lexmark products...170 Moving the printer...170 Before moving the printer...170 Moving the printer to another location...171 Shipping the printer ...171 Administrative ... Power Saver...173 Restoring the factory default settings...174 Troubleshooting 175 Solving basic problems...175 Solving basic printer problems...175 Printer control panel display is blank or displays only diamonds 175 Embedded Web Server does not open...175 Solving...
User's Guide
Page 63
... not the same as a menu item. Linking exit bins The standard exit bin holds up to 350 sheets or 550 sheets of the fuser varies according to change the following tray settings so that does not accurately describe the type of any other optional exit bins. When the...automatically linked. Note: To link the multipurpose feeder, Configure MP must be linked manually using other paper sizes can purchase other tray. The printer can automatically switch output to appear as the settings of paper loaded in the tray. Paper Size settings for MP Feeder Size to the ...
... not the same as a menu item. Linking exit bins The standard exit bin holds up to 350 sheets or 550 sheets of the fuser varies according to change the following tray settings so that does not accurately describe the type of any other optional exit bins. When the...automatically linked. Note: To link the multipurpose feeder, Configure MP must be linked manually using other paper sizes can purchase other tray. The printer can automatically switch output to appear as the settings of paper loaded in the tray. Paper Size settings for MP Feeder Size to the ...
User's Guide
Page 66
...avoid jams and poor print quality: • Always use with laser printers: • Chemically treated papers used to make copies without carbon paper, also known as cotton can be affected by the temperature in the printer fuser • Preprinted papers that the following paper types are oxidation... on the page) greater than 60 g/m2 (16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. Paper containing fibers such as carbonless papers • Preprinted papers with rough or heavily textured surfaces. Selecting paper Using appropriate...
...avoid jams and poor print quality: • Always use with laser printers: • Chemically treated papers used to make copies without carbon paper, also known as cotton can be affected by the temperature in the printer fuser • Preprinted papers that the following paper types are oxidation... on the page) greater than 60 g/m2 (16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. Paper containing fibers such as carbonless papers • Preprinted papers with rough or heavily textured surfaces. Selecting paper Using appropriate...
User's Guide
Page 70
Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The paper capacity of print jobs which is listed in parentheses. Paper types and weights ...-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. Paper and specialty media guidelines...
Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The paper capacity of print jobs which is listed in parentheses. Paper types and weights ...-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. Paper and specialty media guidelines...
User's Guide
Page 71
Results may vary with heavier paper. 3 Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label applications. Paper and specialty media guidelines 71 Paper type Paper • Plain • Bond ...
Results may vary with heavier paper. 3 Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label applications. Paper and specialty media guidelines 71 Paper type Paper • Plain • Bond ...
User's Guide
Page 74
...edges is not possible, remove a 1.6-mm (0.06-in.) strip on the Lexmark Web site at least 1 mm (0.04 in a jam. Tips on using labels Print samples on the labels being considered for laser printers. Label adhesives, face sheet (printable stock), and topcoats can significantly impact ...8226; When using the duplex unit, specially-designed, integrated, and dual-web paper labels are supported. • Printing labels requires a special label fuser cleaner which is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that : - For detailed information on label ...
...edges is not possible, remove a 1.6-mm (0.06-in.) strip on the Lexmark Web site at least 1 mm (0.04 in a jam. Tips on using labels Print samples on the labels being considered for laser printers. Label adhesives, face sheet (printable stock), and topcoats can significantly impact ...8226; When using the duplex unit, specially-designed, integrated, and dual-web paper labels are supported. • Printing labels requires a special label fuser cleaner which is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that : - For detailed information on label ...
User's Guide
Page 155
... paper does not clear the message, press . Restoring Held Job(s) x/y x represents the number of the following: • Replace the fuser wiper. • Press the arrow buttons until Continue appears, and then press to restore all held jobs. When factory default settings are restored... Continue appears, and then press to delete unrestored held jobs stored on the printer hard disk. • Press the arrow buttons until Do not restore appears, and then press . Resetting the printer Wait for the message to be restored. Resetting without replacing may affect print ...
... paper does not clear the message, press . Restoring Held Job(s) x/y x represents the number of the following: • Replace the fuser wiper. • Press the arrow buttons until Continue appears, and then press to restore all held jobs. When factory default settings are restored... Continue appears, and then press to delete unrestored held jobs stored on the printer hard disk. • Press the arrow buttons until Do not restore appears, and then press . Resetting the printer Wait for the message to be restored. Resetting without replacing may affect print ...
User's Guide
Page 156
...that the wire paper bail is denied until Continue appears, and then press • Cancel the current print job. Too many failed panel logins The printer is blocked from your use without the number. Order a maintenance kit, which contains all blocks are cleared. The serial port is a thicker media... • See your system support person. Staples empty or misfed to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Submitting selection Wait for the message to clear once the time out expires, and then: • Enter the correct PIN to access any further...
...that the wire paper bail is denied until Continue appears, and then press • Cancel the current print job. Too many failed panel logins The printer is blocked from your use without the number. Order a maintenance kit, which contains all blocks are cleared. The serial port is a thicker media... • See your system support person. Staples empty or misfed to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Submitting selection Wait for the message to clear once the time out expires, and then: • Enter the correct PIN to access any further...
User's Guide
Page 164
...Clear the paper path. 2 After clearing the paper path, press to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Replace the print cartridge, and then press to have routine maintenance done. to clear the message and ...the following: • Press the arrow buttons until Continue appears, and then press to clear the message and continue printing. • Install a different printer hard disk before performing any operations that require a hard disk. 62 Disk full Try one or more of the following: • Press the arrow...
...Clear the paper path. 2 After clearing the paper path, press to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Replace the print cartridge, and then press to have routine maintenance done. to clear the message and ...the following: • Press the arrow buttons until Continue appears, and then press to clear the message and continue printing. • Install a different printer hard disk before performing any operations that require a hard disk. 62 Disk full Try one or more of the following: • Press the arrow...
User's Guide
Page 168
... all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Maintaining the printer 168 Recommended print cartridges Part name For the US and Canada Print Cartridge Lexmark Return Program Cartridge Regular cartridge T650A11A T650A21A High Yield Print Cartridge T650H11A T650H21A Extra High Yield Print Cartridge...
... all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Maintaining the printer 168 Recommended print cartridges Part name For the US and Canada Print Cartridge Lexmark Return Program Cartridge Regular cartridge T650A11A T650A21A High Yield Print Cartridge T650H11A T650H21A Extra High Yield Print Cartridge...
User's Guide
Page 169
... replacement of the maintenance kit. Part name Fuser wiper Part number 40X4417 Maintaining the printer 169 Part name Charge roll assembly Part number 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the ...the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) ...
... replacement of the maintenance kit. Part name Fuser wiper Part number 40X4417 Maintaining the printer 169 Part name Charge roll assembly Part number 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the ...the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) ...
User's Guide
Page 187
...THE PAPER Avoid textured paper with rough finishes. Print is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change...DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct...paper loaded in its original wrapper until you use it. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. CHECK THE PAPER Avoid textured paper with rough finishes.
...THE PAPER Avoid textured paper with rough finishes. Print is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change...DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct...paper loaded in its original wrapper until you use it. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. CHECK THE PAPER Avoid textured paper with rough finishes.
User's Guide
Page 189
... 28.3 mm (1.11 in .). Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in the tray to the correct positions for the paper size... cartridge. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in .) Skewed print These are using paper that meets the printer specifications. Troubleshooting 189 THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge.
... 28.3 mm (1.11 in .). Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in the tray to the correct positions for the paper size... cartridge. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in .) Skewed print These are using paper that meets the printer specifications. Troubleshooting 189 THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge.
User's Guide
Page 211
...Corrupted 147 Disk recovery x/y XX% 147 Disk Wiping menu 123 display troubleshooting display is blank 175 display shows only diamonds 175 display, printer control panel 15 documents, printing from Macintosh 72 from Windows 72 drawers, paper installing 34 duplex unit installing 35 E Embedded Web ...memory card installing 21 troubleshooting 181 Flushing buffer 148 font sample list printing 78 Formatting Disk x/y XX% 148 Formatting Flash 148 fuser ordering 169 fuser wiper ordering 169 G General Settings menu 126 guidelines card stock 74 envelopes 73 labels 74 letterhead 72 transparencies 73 H hard ...
...Corrupted 147 Disk recovery x/y XX% 147 Disk Wiping menu 123 display troubleshooting display is blank 175 display shows only diamonds 175 display, printer control panel 15 documents, printing from Macintosh 72 from Windows 72 drawers, paper installing 34 duplex unit installing 35 E Embedded Web ...memory card installing 21 troubleshooting 181 Flushing buffer 148 font sample list printing 78 Formatting Disk x/y XX% 148 Formatting Flash 148 fuser ordering 169 fuser wiper ordering 169 G General Settings menu 126 guidelines card stock 74 envelopes 73 labels 74 letterhead 72 transparencies 73 H hard ...
User's Guide
Page 212
...115 Substitute Size 99 TCP/IP 111 Universal Setup 105 Utilities 135 Wireless 112 XPS 136 Menus are Disabled 151 Miscellaneous menu 122 moving the printer 170, 171 multipurpose feeder loading 59 Must be in Ready state to enter menus 151 N NetWare menu 113 Network 151 Network 151 Network menu... 21 internal 17 Internal Solutions Port 24 memory card 20 memory cards 17 networking 17 paper drawers 34 ports 17 printer hard disk 30 ordering charge rolls 169 fuser 169 fuser wiper 169 maintenance kit 168 pick rollers 170 print cartridges 167 staple cartridges 170 transfer roller 170 Overflow bin full ...
...115 Substitute Size 99 TCP/IP 111 Universal Setup 105 Utilities 135 Wireless 112 XPS 136 Menus are Disabled 151 Miscellaneous menu 122 moving the printer 170, 171 multipurpose feeder loading 59 Must be in Ready state to enter menus 151 N NetWare menu 113 Network 151 Network 151 Network menu... 21 internal 17 Internal Solutions Port 24 memory card 20 memory cards 17 networking 17 paper drawers 34 ports 17 printer hard disk 30 ordering charge rolls 169 fuser 169 fuser wiper 169 maintenance kit 168 pick rollers 170 print cartridges 167 staple cartridges 170 transfer roller 170 Overflow bin full ...
User's Guide
Page 215
... bin 153 Reattach bin - 153 Reattach envelope feeder 154 recycled paper using 67 recycling Lexmark products 170 WEEE statement 198 Remote Management Active 154 Remove packaging material, check 154 Remove...for Macintosh users 75 printing for Windows users 75 Resetting active bin 155 Resetting the printer 155 Resetting without replacing may affect print quality. 155 Restore Held Jobs? 155 Restoring ... supplies conserving 166 status of 167 storing 166 supplies, ordering charge rolls 169 fuser 169 fuser wiper 169 maintenance kit 168 pick rollers 170 print cartridges 167 staple cartridges 170...
... bin 153 Reattach bin - 153 Reattach envelope feeder 154 recycled paper using 67 recycling Lexmark products 170 WEEE statement 198 Remote Management Active 154 Remove packaging material, check 154 Remove...for Macintosh users 75 printing for Windows users 75 Resetting active bin 155 Resetting the printer 155 Resetting without replacing may affect print quality. 155 Restore Held Jobs? 155 Restoring ... supplies conserving 166 status of 167 storing 166 supplies, ordering charge rolls 169 fuser 169 fuser wiper 169 maintenance kit 168 pick rollers 170 print cartridges 167 staple cartridges 170...
Help Menu Pages
Page 10
...2000-sheet Multipurpose feeder Duplex unit tray Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. Media guide Page 10 of each output bin is included with the special cartridge required for label...applications. The duplex unit supports 63-170 g/m2 (17-45 lb) paper weights. The label fuser cleaner is listed in parentheses. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The paper capacity of 42 ...
...2000-sheet Multipurpose feeder Duplex unit tray Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. Media guide Page 10 of each output bin is included with the special cartridge required for label...applications. The duplex unit supports 63-170 g/m2 (17-45 lb) paper weights. The label fuser cleaner is listed in parentheses. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The paper capacity of 42 ...
Help Menu Pages
Page 11
... Configuring Universal paper settings The Universal Paper Size is not available from the Paper Size menu. Then, specify all of measurement 1 Make sure the printer is included with the special cartridge required for label applications. Paper type Paper • Plain • Bond • Colored • Custom ...90 g/m2 (16-24 lb) paper weights. 2 Maximum of 42 The Finisher supports 60-176 g/m2 (16-47 lb) paper weights. The label fuser cleaner is on paper sizes that are not preset in .). Media guide Page 11 of 50 sheets per stapled packet. 3 Printing labels requires a special ...
... Configuring Universal paper settings The Universal Paper Size is not available from the Paper Size menu. Then, specify all of measurement 1 Make sure the printer is included with the special cartridge required for label applications. Paper type Paper • Plain • Bond • Colored • Custom ...90 g/m2 (16-24 lb) paper weights. 2 Maximum of 42 The Finisher supports 60-176 g/m2 (16-47 lb) paper weights. The label fuser cleaner is on paper sizes that are not preset in .). Media guide Page 11 of 50 sheets per stapled packet. 3 Printing labels requires a special ...