User's Guide
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... the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer operating mode ......86 Turning on Reduced Curl mode ...86 Print quality problems ...87 Cleaning the printhead lens ...91 Notices ...93 Conventions ...93 Electronic emission notices ...93 Noise emission levels ...95 Product energy consumption ...95 Waste from Electrical and Electronic Equipment (WEEE) directive 96 Laser...
... the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer operating mode ......86 Turning on Reduced Curl mode ...86 Print quality problems ...87 Cleaning the printhead lens ...91 Notices ...93 Conventions ...93 Electronic emission notices ...93 Noise emission levels ...95 Product energy consumption ...95 Waste from Electrical and Electronic Equipment (WEEE) directive 96 Laser...
User's Guide
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Understanding the control panel lights Common light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Complex page Page Continue 14 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer 15 Load print media 15 Load manual feeder 16 Toner low 16 Toner cartridge region 17 mismatch Photoconductor kit life 17 warning Replace photoconductor 18 (printer hard stop) Programming engine 18 code/ Programming system code Invalid engine code / 19 Invalid network code 9
Understanding the control panel lights Common light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Complex page Page Continue 14 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer 15 Load print media 15 Load manual feeder 16 Toner low 16 Toner cartridge region 17 mismatch Photoconductor kit life 17 warning Replace photoconductor 18 (printer hard stop) Programming engine 18 code/ Programming system code Invalid engine code / 19 Invalid network code 9
User's Guide
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...and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and shake it to extend the life. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help.) • Turn the printer back on. 16 In addition, the toner in the ...8226; Continue-On • Toner Low/Replace PC Kit-On What this light sequence means: The printer prompts you to load a single sheet of print media in the toner cartridge is ready to reset the printer. What you can do : • Load print media into the manual feeder. • ...
...and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and shake it to extend the life. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help.) • Turn the printer back on. 16 In addition, the toner in the ...8226; Continue-On • Toner Low/Replace PC Kit-On What this light sequence means: The printer prompts you to load a single sheet of print media in the toner cartridge is ready to reset the printer. What you can do : • Load print media into the manual feeder. • ...
User's Guide
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...; Replace the photoconductor kit. What you can do: • Press and release Continue to appear. Understanding the control panel lights Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The geographic region... of the printer does not match the geographic region of the printer (see Secondary error codes on page25) must be replaced soon. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner...
...; Replace the photoconductor kit. What you can do: • Press and release Continue to appear. Understanding the control panel lights Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The geographic region... of the printer does not match the geographic region of the printer (see Secondary error codes on page25) must be replaced soon. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner...
User's Guide
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Understanding the control panel lights Secondary light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Invalid engine code Page Continue 34 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Invalid network code 34 Toner cartridge region 34 mismatch Change toner cartridge / 35 invalid refill Missing / Defective toner 35 cartridge Unsupported toner 36 cartridge *Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual feeder. 24
Understanding the control panel lights Secondary light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Invalid engine code Page Continue 34 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Invalid network code 34 Toner cartridge region 34 mismatch Change toner cartridge / 35 invalid refill Missing / Defective toner 35 cartridge Unsupported toner 36 cartridge *Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual feeder. 24
User's Guide
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...can do : Clear the paper jam. See Clearing jams on page56 for more information. The jammed paper is exiting the printer. See Clearing jams on page56 for more information. What you can do : Clear the paper jam. Paper jams between...PC Kit-On • Paper Jam-On What this light sequence means: A paper jam has occurred as a printed job exits the printer Light sequence: • Continue-On • Load Paper-On • Paper Jam-On What this light sequence means: A paper...What this light sequence means: A paper jam has occurred in the fuser area under the print cartridge assembly.
...can do : Clear the paper jam. See Clearing jams on page56 for more information. The jammed paper is exiting the printer. See Clearing jams on page56 for more information. What you can do : Clear the paper jam. Paper jams between...PC Kit-On • Paper Jam-On What this light sequence means: A paper jam has occurred as a printed job exits the printer Light sequence: • Continue-On • Load Paper-On • Paper Jam-On What this light sequence means: A paper...What this light sequence means: A paper jam has occurred in the fuser area under the print cartridge assembly.
User's Guide
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Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-Blinking • Error-On What this light sequence means: The geographic region of the printer does not match the geographic region of the printer (see What supplies do I need and how do : ...not been programmed, or the programmed code is not valid. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. on page76). 34 What you can do: Download valid network code to the internal print server....
Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-Blinking • Error-On What this light sequence means: The geographic region of the printer does not match the geographic region of the printer (see What supplies do I need and how do : ...not been programmed, or the programmed code is not valid. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. on page76). 34 What you can do: Download valid network code to the internal print server....
User's Guide
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... to extend the life, or replace the toner cartridge if it to extend the life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help . • Turn the printer back on . 35 Missing / Defective toner cartridge Light sequence: • Toner Low/Replace PC Kit...
... to extend the life, or replace the toner cartridge if it to extend the life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help . • Turn the printer back on . 35 Missing / Defective toner cartridge Light sequence: • Toner Low/Replace PC Kit...
User's Guide
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... you can do: • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and replace it with a supported toner cartridge. (See What supplies do I need and how do I order them? Understanding the control panel lights Unsupported toner...
... you can do: • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off. • Remove the toner cartridge, and replace it with a supported toner cartridge. (See What supplies do I need and how do I order them? Understanding the control panel lights Unsupported toner...
User's Guide
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... Hex Trace, turn off the printer. • Off* • On Help isolate print quality problems, such as streaking. Sometimes resetting the • Off* printer to change printer settings on jobs sent through a Universal Serial Bus (USB) port. cartridge information - Press and hold Continue... to help you what information your printer settings to zero. Setting NPA Mode Mac Binary PS USB...
... Hex Trace, turn off the printer. • Off* • On Help isolate print quality problems, such as streaking. Sometimes resetting the • Off* printer to change printer settings on jobs sent through a Universal Serial Bus (USB) port. cartridge information - Press and hold Continue... to help you what information your printer settings to zero. Setting NPA Mode Mac Binary PS USB...
User's Guide
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Clearing jams 6 Open the front door, and remove the print cartridge assembly. 7 Lift the green flap at the front of the printer, and remove the jammed pages from behind the flap. CAUTION:The fuser or fuser area may be hot. 58
Clearing jams 6 Open the front door, and remove the print cartridge assembly. 7 Lift the green flap at the front of the printer, and remove the jammed pages from behind the flap. CAUTION:The fuser or fuser area may be hot. 58
User's Guide
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... may not be reused after the page is printed but before it has successfully exited the printer if that holds the image of a page may be reprinted, depending on the overall memory usage of the printer. 59 Note: Jam recovery is needed for another use. Clearing jams 8 Open the rear exit ...door, and remove the jammed pages. 9 After you have cleared the jammed pages, reinstall the print cartridge assembly, and securely close all the printer doors. 10 Press Continue to Auto by default. When jam recovery is set to Auto, the memory that memory is set to...
... may not be reused after the page is printed but before it has successfully exited the printer if that holds the image of a page may be reprinted, depending on the overall memory usage of the printer. 59 Note: Jam recovery is needed for another use. Clearing jams 8 Open the rear exit ...door, and remove the jammed pages. 9 After you have cleared the jammed pages, reinstall the print cartridge assembly, and securely close all the printer doors. 10 Press Continue to Auto by default. When jam recovery is set to Auto, the memory that memory is set to...
User's Guide
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... in accordance with ISO/IEC 19752 †Based on which together comprise the print cartridge assembly. In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced on your printer. 8 Supplies information What supplies do I need and how do I order them? Within the United...
... in accordance with ISO/IEC 19752 †Based on which together comprise the print cartridge assembly. In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced on your printer. 8 Supplies information What supplies do I need and how do I order them? Within the United...
User's Guide
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... this sequence is nearly empty. For more information, see page16) is displayed when the toner cartridge is displayed, but print quality begins to replace the pick rollers, the fuser, and the transfer roller. While the printer may not be available in your photoconductor kit. Note: The maintenance kit may continue to order...
... this sequence is nearly empty. For more information, see page16) is displayed when the toner cartridge is displayed, but print quality begins to replace the pick rollers, the fuser, and the transfer roller. While the printer may not be available in your photoconductor kit. Note: The maintenance kit may continue to order...
User's Guide
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b Grasp the handle, pulling up and out to release and lower the front door. 3 Remove the toner cartridge. a Press the release button on the left side of the print cartridge assembly. Changing the toner cartridge Changing the toner cartridge 1 Turn the printer off. 2 Press the button on the base of the printer to remove the toner cartridge. 80
b Grasp the handle, pulling up and out to release and lower the front door. 3 Remove the toner cartridge. a Press the release button on the left side of the print cartridge assembly. Changing the toner cartridge Changing the toner cartridge 1 Turn the printer off. 2 Press the button on the base of the printer to remove the toner cartridge. 80
User's Guide
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...the front door. 8 Turn the printer back on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. Note: You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for more information. 5 Firmly shake... the toner cartridge in all directions to distribute the toner. 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on ....
...the front door. 8 Turn the printer back on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. Note: You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for more information. 5 Firmly shake... the toner cartridge in all directions to distribute the toner. 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on ....
User's Guide
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...a Press the button on a flat, clean surface. 82 Extended light exposure can cause print quality problems. 1 Turn the printer off. 2 Remove the print cartridge assembly. b Lower the front door. c Grasp the toner cartridge handle, and pull up and out. Note: Do not press the button on the print... cartridge assembly. Changing the photoconductor kit Changing the photoconductor kit Warning: When replacing a photoconductor kit, do not leave the new photoconductor kit exposed to direct light for an extended period of the printer to release the front door.
...a Press the button on a flat, clean surface. 82 Extended light exposure can cause print quality problems. 1 Turn the printer off. 2 Remove the print cartridge assembly. b Lower the front door. c Grasp the toner cartridge handle, and pull up and out. Note: Do not press the button on the print... cartridge assembly. Changing the photoconductor kit Changing the photoconductor kit Warning: When replacing a photoconductor kit, do not leave the new photoconductor kit exposed to direct light for an extended period of the printer to release the front door.
User's Guide
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... setup pages on the computer screen. 84 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle Note: Follow the instructions on page74. Note: Print your printer menu settings pages. Recycling Lexmark products 6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides...
... setup pages on the computer screen. 84 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle Note: Follow the instructions on page74. Note: Print your printer menu settings pages. Recycling Lexmark products 6 Install the print cartridge assembly into the printer by aligning the green arrows on the guides...
User's Guide
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...am I missing characters when I print on heavy print media, open . Factory defaults have another kind or brand of the toner cartridge somewhat, remove the toner cartridge, firmly shake it from side to side and front to back several times to use the remaining toner, then insert it duplex... you selected Envelope from the Configuration menu (See Turning on Reduced Curl mode on page56 for laser printers. • If possible try changing the texture setting to make sure you turn the printer back on , but I restore the factory defaults? Sometimes toner does not adhere well to print...
...am I missing characters when I print on heavy print media, open . Factory defaults have another kind or brand of the toner cartridge somewhat, remove the toner cartridge, firmly shake it from side to side and front to back several times to use the remaining toner, then insert it duplex... you selected Envelope from the Configuration menu (See Turning on Reduced Curl mode on page56 for laser printers. • If possible try changing the texture setting to make sure you turn the printer back on , but I restore the factory defaults? Sometimes toner does not adhere well to print...
User's Guide
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... and Error lights appear. 9 Follow the instructions on page91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Many print quality problems can be changed using the Local Printer Settings Utility. 87 Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before... fusing to the paper. • The toner cartridge is defective. • If paper is defective. Solution Try ...
... and Error lights appear. 9 Follow the instructions on page91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Many print quality problems can be changed using the Local Printer Settings Utility. 87 Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before... fusing to the paper. • The toner cartridge is defective. • If paper is defective. Solution Try ...