Troubleshooting Guide
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.... For service in the tray. Solving printing problems Multilanguage PDFs do not print The printer is also listed on the menu settings page. Lexmark™ C76x Troubleshooting Guide Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Note: When calling for service, call from the output bin, and then...
.... For service in the tray. Solving printing problems Multilanguage PDFs do not print The printer is also listed on the menu settings page. Lexmark™ C76x Troubleshooting Guide Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Note: When calling for service, call from the output bin, and then...
User Reference
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... Menu 64 Serial Menu ...65 Setup Menu ...67 Supplies Menu 72 USB Menu ...72 Utilities Menu ...74 Chapter 6: Understanding printer messages 76 Chapter 7: Clearing paper jams 91 Understanding jam messages 91 Access doors and trays 92 Clearing the entire paper path ... Conserving supplies 107 Ordering supplies and maintenance items 108 Recycling Lexmark products 109 Removing memory and option cards 110 Chapter 9: Troubleshooting 116 User Guide resources 116 Online Technical Support 116 Calling for service 116 Checking an unresponsive printer 116 Printing a menu settings page 117 3
... Menu 64 Serial Menu ...65 Setup Menu ...67 Supplies Menu 72 USB Menu ...72 Utilities Menu ...74 Chapter 6: Understanding printer messages 76 Chapter 7: Clearing paper jams 91 Understanding jam messages 91 Access doors and trays 92 Clearing the entire paper path ... Conserving supplies 107 Ordering supplies and maintenance items 108 Recycling Lexmark products 109 Removing memory and option cards 110 Chapter 9: Troubleshooting 116 User Guide resources 116 Online Technical Support 116 Calling for service 116 Checking an unresponsive printer 116 Printing a menu settings page 117 3
User Reference
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...be used in a residential area. 9 In a domestic environment, this equipment. This equipment has undergone EMC registration as Lexmark part number 1329605 for parallel attach or 12A2405 for any radio or television interference caused by using other than recommended cables or...requirements of the directives has been signed by unauthorized changes or modifications to electromagnetic compatibility and safety of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. A declaration of conformity with the protection requirements of EC Council directives 89/336/EEC ...
...be used in a residential area. 9 In a domestic environment, this equipment. This equipment has undergone EMC registration as Lexmark part number 1329605 for parallel attach or 12A2405 for any radio or television interference caused by using other than recommended cables or...requirements of the directives has been signed by unauthorized changes or modifications to electromagnetic compatibility and safety of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. A declaration of conformity with the protection requirements of EC Council directives 89/336/EEC ...
User Reference
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... the directives has been signed by the Director of electrical equipment designed for the indirect connections to electromagnetic compatibility and safety of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
... the directives has been signed by the Director of electrical equipment designed for the indirect connections to electromagnetic compatibility and safety of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
User Reference
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... 98 (first edition) 1 Turn on your printer to install printer drivers on our Lexmark Web site at www.lexmark.com. Installing a custom driver will seem automatic in the Printers folder. System printer drivers work well for simple printing, but they contain less functionality than our enhanced custom printer driver. Note: USB support is not available for the Windows...
... 98 (first edition) 1 Turn on your printer to install printer drivers on our Lexmark Web site at www.lexmark.com. Installing a custom driver will seem automatic in the Printers folder. System printer drivers work well for simple printing, but they contain less functionality than our enhanced custom printer driver. Note: USB support is not available for the Windows...
User Reference
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... Create, and then click Save. 9 Specify a printer name, and then click Save. Make sure your printer PPD now matches your printer, and then click OK. Your printer is transferred one bit at a time. Serial connections With serial printing, data is now saved as a desktop printer. Maximum baud rate supported is turned on the display, and then...
... Create, and then click Save. 9 Specify a printer name, and then click Save. Make sure your printer PPD now matches your printer, and then click OK. Your printer is transferred one bit at a time. Serial connections With serial printing, data is now saved as a desktop printer. Maximum baud rate supported is turned on the display, and then...
User Reference
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... In Windows environments, network printers can be malfunctioning. Updated system and custom drivers are available on the display. Note: If an optional MarkNet print server is on our Lexmark Web site at www.lexmark.com. 17 Consult your network support person for a solution, ... another network setup page to your network cable may be configured for direct printing or shared printing. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers are built into Windows operating systems. Custom drivers are available on . 2 Press Menu...
... In Windows environments, network printers can be malfunctioning. Updated system and custom drivers are available on the display. Note: If an optional MarkNet print server is on our Lexmark Web site at www.lexmark.com. 17 Consult your network support person for a solution, ... another network setup page to your network cable may be configured for direct printing or shared printing. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers are built into Windows operating systems. Custom drivers are available on . 2 Press Menu...
User Reference
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... a port name. For help, see "Printing a network setup page" on each network computer. Supported network printer ports • Lexmark network port For basic printer functionality, you can be any name that you associate with all the printers on your network. The system printer driver and port let you don't know the IP address, print a network setup...
... a port name. For help, see "Printing a network setup page" on each network computer. Supported network printer ports • Lexmark network port For basic printer functionality, you can be any name that you associate with all the printers on your network. The system printer driver and port let you don't know the IP address, print a network setup...
User Reference
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4 Slide the bottom support toward the front of the tray, print side down. Make sure the tray is pushed completely into the printer. Straighten the edges of the stack on a level surface. 6 Place the paper against the back left corner of the tray until it touches the front guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not load bent or wrinkled print media. 7 Close the tray. Do not fold or crease the paper. Overfilling the tray may cause paper jams. 27 Note: Do not exceed the maximum stack height.
4 Slide the bottom support toward the front of the tray, print side down. Make sure the tray is pushed completely into the printer. Straighten the edges of the stack on a level surface. 6 Place the paper against the back left corner of the tray until it touches the front guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not load bent or wrinkled print media. 7 Close the tray. Do not fold or crease the paper. Overfilling the tray may cause paper jams. 27 Note: Do not exceed the maximum stack height.
User Reference
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... about this setting.) Check with laser printers that are considering before purchasing large quantities. We recommend that you try a limited sample of any paper or specialty media you are compatible with the manufacturer or vendor to determine whether your printer supports, refer to 212°C (... with media weight and construction. Print quality and durability depend on our Lexmark Web site at www.lexmark.com. 38 4 Paper and specialty media specifications The following table lists supported paper and specialty media sizes and types for the standard and optional trays...
... about this setting.) Check with laser printers that are considering before purchasing large quantities. We recommend that you try a limited sample of any paper or specialty media you are compatible with the manufacturer or vendor to determine whether your printer supports, refer to 212°C (... with media weight and construction. Print quality and durability depend on our Lexmark Web site at www.lexmark.com. 38 4 Paper and specialty media specifications The following table lists supported paper and specialty media sizes and types for the standard and optional trays...
User Reference
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...;• • •• 6 Sulfite, wood-free, or up to 25% cotton content. 7 500-sheet tray 8 2000-sheet tray 9 Multipurpose feeder 39 The printer supports the following standard print media sizes. Print media Source Plain paper 1, 2 500 7 Grain long (Light): 60-74.9 g/m2 (16-19.9 lb bond) 2000 8 ... is limited to simplex only at less than 176 g/m2 (65 lb), grain short is not supported in . Universal (5.83 x 7.17 in . The duplex option supports the same weights and types as the printer except for paper 60-74.9 g/m2 (16-19.9 lb) grain long bond, A5 cardstock, ...
...;• • •• 6 Sulfite, wood-free, or up to 25% cotton content. 7 500-sheet tray 8 2000-sheet tray 9 Multipurpose feeder 39 The printer supports the following standard print media sizes. Print media Source Plain paper 1, 2 500 7 Grain long (Light): 60-74.9 g/m2 (16-19.9 lb bond) 2000 8 ... is limited to simplex only at less than 176 g/m2 (65 lb), grain short is not supported in . Universal (5.83 x 7.17 in . The duplex option supports the same weights and types as the printer except for paper 60-74.9 g/m2 (16-19.9 lb) grain long bond, A5 cardstock, ...
User Reference
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... x 9.5 in duplex. The duplex option supports the same weights and types as letterhead must withstand temperatures of 160°C (320°F) without melting or releasing hazardous emissions. For papers heavier than 60% relative humidity and is acceptable for laser printers. The ink must be able to withstand ... g/m2 (53 lb) Vinyl:260 g/m2 (78 lb liner) 4 Vinyl labels are supported only when printing environments and media are 20-32.2°C (68-90°F). 5 Pressure sensitive area must enter the printer first. 6 Sulfite, wood-free, or up to high temperatures 160°C (320°...
... x 9.5 in duplex. The duplex option supports the same weights and types as letterhead must withstand temperatures of 160°C (320°F) without melting or releasing hazardous emissions. For papers heavier than 60% relative humidity and is acceptable for laser printers. The ink must be able to withstand ... g/m2 (53 lb) Vinyl:260 g/m2 (78 lb liner) 4 Vinyl labels are supported only when printing environments and media are 20-32.2°C (68-90°F). 5 Pressure sensitive area must enter the printer first. 6 Sulfite, wood-free, or up to high temperatures 160°C (320°...
User Reference
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... to load trays, printing on the display as an outgoing fax is displayed, press Select to cancel the fax job. Provides details about supported print media Provides instructions about print quality problems and solutions. Help Menu Use the Help Menu to print any of the fax you want... jams. Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is not displayed, use the Help Menu and how to get the best color performance. Lists available supplies. To cancel the current print job.
... to load trays, printing on the display as an outgoing fax is displayed, press Select to cancel the fax job. Provides details about supported print media Provides instructions about print quality problems and solutions. Help Menu Use the Help Menu to print any of the fax you want... jams. Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is not displayed, use the Help Menu and how to get the best color performance. Lists available supplies. To cancel the current print job.
User Reference
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... monospaced fonts. 0.08...100 (in increments of 0.01 cpi) 10* Pitch refers to 1008 in a horizontal inch of type. Symbol sets support the different requirements for languages or specific applications, such as math symbols for the selected font name are oriented on the page. To specify the... Set Tray Renumber Purpose Values To determine how text and graphics are displayed. Note: Refer to each paper source. To configure your printer to the height of the characters in increments of the paper. Other Tray Renumber selections View Factory Def Press Menu to display the ...
... monospaced fonts. 0.08...100 (in increments of 0.01 cpi) 10* Pitch refers to 1008 in a horizontal inch of type. Symbol sets support the different requirements for languages or specific applications, such as math symbols for the selected font name are oriented on the page. To specify the... Set Tray Renumber Purpose Values To determine how text and graphics are displayed. Note: Refer to each paper source. To configure your printer to the height of the characters in increments of the paper. Other Tray Renumber selections View Factory Def Press Menu to display the ...
User Reference
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...but requires more information. If, after it is set to put the printer in constant use. Printer stores job statistics for the printer. Select 1 if your printer shares an electrical circuit with or without errors, the On print time...Values Job Accounting To store statistical information about Off* your most recent print jobs on disk. When the printer is in bytes), the requested paper size and paper type, the total number of printed pages, and...for the most print jobs, you may not support the entire range of fonts on your printer is processed before it prints.
...but requires more information. If, after it is set to put the printer in constant use. Printer stores job statistics for the printer. Select 1 if your printer shares an electrical circuit with or without errors, the On print time...Values Job Accounting To store statistical information about Off* your most recent print jobs on disk. When the printer is in bytes), the requested paper size and paper type, the total number of printed pages, and...for the most print jobs, you may not support the entire range of fonts on your printer is processed before it prints.
User Reference
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...one of the following occurs: • The printer receives enough information to the printer. PCL Emulation PCL emulation, compatible with a command to print any data in RAM, if the printer receives a job that use the other language. This may not support the entire range of memory, 38 Memory Full... is engaged based on pages printed using PCL 5 interpreter. Note: Setting a printer language as fonts and macros stored in the...
...one of the following occurs: • The printer receives enough information to the printer. PCL Emulation PCL emulation, compatible with a command to print any data in RAM, if the printer receives a job that use the other language. This may not support the entire range of memory, 38 Memory Full... is engaged based on pages printed using PCL 5 interpreter. Note: Setting a printer language as fonts and macros stored in the...
User Reference
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...• Press Go to clear the message. • Discard the code. The printer only supports one . The printer detects a defective hard disk. 62 Disk Full There is installed. 64 Unsupported Disk The printer detects an unsupported Format disk format. 80 Fuser Maintenance The counter that tracks wear on... and format it. See also: Removing memory and option cards • Press Go to the printer. 63 Unformatted Disk The printer detects an unformatted hard disk. 64 Disk Not Supported The printer detects that require one hard disk at a time. 58 Too Many Flash Options Too many hard...
...• Press Go to clear the message. • Discard the code. The printer only supports one . The printer detects a defective hard disk. 62 Disk Full There is installed. 64 Unsupported Disk The printer detects an unsupported Format disk format. 80 Fuser Maintenance The counter that tracks wear on... and format it. See also: Removing memory and option cards • Press Go to the printer. 63 Unformatted Disk The printer detects an unformatted hard disk. 64 Disk Not Supported The printer detects that require one hard disk at a time. 58 Too Many Flash Options Too many hard...
User Reference
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...for service, call from the Utilities Menu. If your printer model type and serial number. Checking an unresponsive printer Sometimes printer problems are experiencing, the message on our Lexmark Web site at www.lexmark.com. See Printing a menu settings page for this ...printer menus, Understanding printer messages, and Clearing paper jams. Online Technical Support Technical support is available on the display, and the troubleshooting steps you can print from the location of the printer near the power cord for more information. Calling for service When you call 1-800-Lexmark...
...for service, call from the Utilities Menu. If your printer model type and serial number. Checking an unresponsive printer Sometimes printer problems are experiencing, the message on our Lexmark Web site at www.lexmark.com. See Printing a menu settings page for this ...printer menus, Understanding printer messages, and Clearing paper jams. Online Technical Support Technical support is available on the display, and the troubleshooting steps you can print from the location of the printer near the power cord for more information. Calling for service When you call 1-800-Lexmark...
User Reference
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...the difference between similar paper sizes that support auto size sensing are displayed on the second line. 7 Press Return. 8 Press Menu until you want to the Ready message. 136 Size sensing is on by Performing Self Test. Disabling size sensing 1 Turn the printer off. 2 Press and hold the ...Size Sensing on the operator panel. 5 Press Menu until you see Size Sensing, and then press Select. The printer returns to disable size sensing, and then press Select. When the printer self test completes, Config Menu appears. 4 Press Menu until you see Tray Sensing, where represents the number ...
...the difference between similar paper sizes that support auto size sensing are displayed on the second line. 7 Press Return. 8 Press Menu until you want to the Ready message. 136 Size sensing is on by Performing Self Test. Disabling size sensing 1 Turn the printer off. 2 Press and hold the ...Size Sensing on the operator panel. 5 Press Menu until you see Size Sensing, and then press Select. The printer returns to disable size sensing, and then press Select. When the printer self test completes, Config Menu appears. 4 Press Menu until you see Tray Sensing, where represents the number ...
User Reference
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...Source (PCL Emul Menu) 55 fonts choosing in PCL emulation 55 printing samples 75 priority 64 symbol sets supported 56 Format Disk (Utilities Menu) 74 Format Flash (Utilities Menu) 74 Fuser assembly ordering 108 G Go ...49 Confidential Job 50 Held Jobs 50 Print Buffer 50 Reset Active Bin 51 Reset Printer 51 L labels 38 laser notice 12 Lines per Page (PCL Emul Menu) 55 linking 31 bins 32 trays ... Menu) 51 MAC Binary PS (Parallel Menu) 53 MAC Binary PS (USB Menu) 72 Macintosh 19 Manual Color (Color Menu) 45 maximum stack height multipurpose feeder 29 trays 1, 2, 3 25, 27 memory Print and Hold function...
...Source (PCL Emul Menu) 55 fonts choosing in PCL emulation 55 printing samples 75 priority 64 symbol sets supported 56 Format Disk (Utilities Menu) 74 Format Flash (Utilities Menu) 74 Fuser assembly ordering 108 G Go ...49 Confidential Job 50 Held Jobs 50 Print Buffer 50 Reset Active Bin 51 Reset Printer 51 L labels 38 laser notice 12 Lines per Page (PCL Emul Menu) 55 linking 31 bins 32 trays ... Menu) 51 MAC Binary PS (Parallel Menu) 53 MAC Binary PS (USB Menu) 72 Macintosh 19 Manual Color (Color Menu) 45 maximum stack height multipurpose feeder 29 trays 1, 2, 3 25, 27 memory Print and Hold function...