Hardware Maintenance Manual
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... Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55... FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (...
... Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55... FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (...
Hardware Maintenance Manual
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... is replaced, ensure that show the FRU removals or replacements for replacing a hard disk drive" on the screen and install the necessary software. "Strategy for the Lenovo® authorized service technicians are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is loaded to...
... is replaced, ensure that show the FRU removals or replacements for replacing a hard disk drive" on the screen and install the necessary software. "Strategy for the Lenovo® authorized service technicians are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is loaded to...
Hardware Maintenance Manual
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... drive Always try to prevent cracking at each BGA (Ball Grid Array) chipset. Improper handling of a system board can be lost. This will cause all customer data on a system board are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual v Avoid rough handling of the data before doing this ... of any of the FRUs may have both a processor board and a system board. Strategy for replacing a system board Some components mounted on the hard disk to be overwritten. If no error code is displayed, begin the diagnosis with the first error code. v If an adapter or a device ...
... drive Always try to prevent cracking at each BGA (Ball Grid Array) chipset. Improper handling of a system board can be lost. This will cause all customer data on a system board are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual v Avoid rough handling of the data before doing this ... of any of the FRUs may have both a processor board and a system board. Strategy for replacing a system board Some components mounted on the hard disk to be overwritten. If no error code is displayed, begin the diagnosis with the first error code. v If an adapter or a device ...
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...CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Custom Model Variant (CMV) This is a... unique configuration that has been negotiated between IBM or Lenovo and the customer. These sources are used to all CTO and CMV products are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.
...CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Custom Model Variant (CMV) This is a... unique configuration that has been negotiated between IBM or Lenovo and the customer. These sources are used to all CTO and CMV products are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.
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... MT Model level) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the ...type in the model type and serial number. Using the HMM For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW... view the complete list of service parts by Document Type" select PARTS INFORMATION. warranty.vm&sitestyle=lenovo Select Warranty lookup. Under "Parts Information by Category" select SERVICE PARTS. v eSupport can be...
... MT Model level) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the ...type in the model type and serial number. Using the HMM For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW... view the complete list of service parts by Document Type" select PARTS INFORMATION. warranty.vm&sitestyle=lenovo Select Warranty lookup. Under "Parts Information by Category" select SERVICE PARTS. v eSupport can be...
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...__ 4. Following is covered under the warranty by referring to the following list: The following information in the drive, or the insertion of a diskette with multiple labels v Damaged or bent diskette eject button v Fuses blown ...drive cover, foreign material in the parts exchange form or parts return form that you must include the following are not covered under warranty and some symptoms that might indicate that have been subjected to excessive force, or dropped. 24 ThinkPad T500 and W500...the customer. Date of servicer __ 2. Date of a hard disk drive becomes noisy, it : __ 1.
...__ 4. Following is covered under the warranty by referring to the following list: The following information in the drive, or the insertion of a diskette with multiple labels v Damaged or bent diskette eject button v Fuses blown ...drive cover, foreign material in the parts exchange form or parts return form that you must include the following are not covered under warranty and some symptoms that might indicate that have been subjected to excessive force, or dropped. 24 ThinkPad T500 and W500...the customer. Date of servicer __ 2. Date of a hard disk drive becomes noisy, it : __ 1.
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... to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v ...Hard Drive v Quick Erase Hard Drive PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the system and reset them if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500...
... to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v ...Hard Drive v Quick Erase Hard Drive PC-Doctor for Windows This product is designed to help you to run the test, click "Run Diagnostics" on the system and reset them if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500...
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...The remainder of the recovery process is fully automated and no action is on the new drive. Insert the bootable Start Recovery Disc into the Windows desktop several hours. If there is normal. © Copyright Lenovo 2008, 2009 33 If you . If you have a Supplemental Recovery Disc, click ... the pre-installed software when they will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of a failure, no Product Recovery program is required by you use ...
...The remainder of the recovery process is fully automated and no action is on the new drive. Insert the bootable Start Recovery Disc into the Windows desktop several hours. If there is normal. © Copyright Lenovo 2008, 2009 33 If you . If you have a Supplemental Recovery Disc, click ... the pre-installed software when they will be posted on http://www.lenovo.com/spm Restoring the factory contents by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of a failure, no Product Recovery program is required by you use ...
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...set . The system administrator then provides the user HDP to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad computer: the power-on . The hard disk drive can be replaced for any services to reset either the user or the master HDP, or to... reset the password. 8. Hard-disk password There are two hard-disk passwords (HDPs): v User HDP-for the user v Master HDP-for a scheduled fee. 34 ThinkPad T500 and W500 Hardware ...
...set . The system administrator then provides the user HDP to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad computer: the power-on . The hard disk drive can be replaced for any services to reset either the user or the master HDP, or to... reset the password. 8. Hard-disk password There are two hard-disk passwords (HDPs): v User HDP-for the user v Master HDP-for a scheduled fee. 34 ThinkPad T500 and W500 Hardware ...
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... Passphrase item is available on the ThinkPad computer. 3. Type the current SVP in the menu, this function is displayed in the Enter Current Password field. Press F10; The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to ...reset the user HDPs or to recover data from the hard disk drive. When the ThinkPad logo comes up , immediately press F1 to...
... Passphrase item is available on the ThinkPad computer. 3. Type the current SVP in the menu, this function is displayed in the Enter Current Password field. Press F10; The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to ...reset the user HDPs or to recover data from the hard disk drive. When the ThinkPad logo comes up , immediately press F1 to...
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...Password. Type the current master HDP in the Setup Configuration window. Select Yes in the Enter Current Password field. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. then leave the Enter New Password field blank, and press Enter twice. 8. Select Master HDP. 7. ...HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual If Using Passphrase item is displayed in the menu, this function is the letter of the hard disk drive. Press F10. 9. Note: To check whether the ThinkPad computer supports the Passphrase function, ...
...Password. Type the current master HDP in the Setup Configuration window. Select Yes in the Enter Current Password field. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. then leave the Enter New Password field blank, and press Enter twice. 8. Select Master HDP. 7. ...HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual If Using Passphrase item is displayed in the menu, this function is the letter of the hard disk drive. Press F10. 9. Note: To check whether the ThinkPad computer supports the Passphrase function, ...
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...37 To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is low. (Alternatively, if Hibernate when battery becomes low has been selected in screen ...blank mode: v The LCD is independent of Fn+F4. v The hard disk drive is low, and then the computer enters the power-saving mode automatically. v If the battery indicator blinks orange, indicating that time. To cause...
...37 To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is low. (Alternatively, if Hibernate when battery becomes low has been selected in screen ...blank mode: v The LCD is independent of Fn+F4. v The hard disk drive is low, and then the computer enters the power-saving mode automatically. v If the battery indicator blinks orange, indicating that time. To cause...
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... ACPI operating system and have set on the resume timer elapses. v The ring indicator (RI) is turned on, the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual To cause the computer to enter hibernation mode, do any action to go into hibernation mode automatically in either of...
... ACPI operating system and have set on the resume timer elapses. v The ring indicator (RI) is turned on, the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual To cause the computer to enter hibernation mode, do any action to go into hibernation mode automatically in either of...
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...Shadow RAM error-Shadow RAM fails at offset nnnn. System board. Table 1. System board. 0200 Hard disk error-The hard disk is not correct. 0190 Critical low-battery error 1. Hard disk drive. 4. Remove one of them . Press to EEPROM is failed. Load Setup Defaults in BIOS... detected. System board. 01C8 Two or more modem devices are found. Reseat the hard disk drive. 2. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Numeric error codes (continued) Symptom or error FRU or action,...
...Shadow RAM error-Shadow RAM fails at offset nnnn. System board. Table 1. System board. 0200 Hard disk error-The hard disk is not correct. 0190 Critical low-battery error 1. Hard disk drive. 4. Remove one of them . Press to EEPROM is failed. Load Setup Defaults in BIOS... detected. System board. 01C8 Two or more modem devices are found. Reseat the hard disk drive. 2. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Numeric error codes (continued) Symptom or error FRU or action,...
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... with the risk in the primary bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Table 1. Inform the following information to the customer: If in mind, the...
... with the risk in the primary bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Table 1. Inform the following information to the customer: If in mind, the...
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... System board b. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual When analyzing an intermittent problem, do not replace any FRUs. 3. If any damaged FRU. 3. Visually check each FRU for the system board in the internal drive i. Hard disk drive f. Turn on page 29.) ...checkout" on the computer. 5. Run the diagnostic test for damage. Printer, mouse, and other external devices d. External diskette drive or optical drive g. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. If the problem does not recur, ...
... System board b. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual When analyzing an intermittent problem, do not replace any FRUs. 3. If any damaged FRU. 3. Visually check each FRU for the system board in the internal drive i. Hard disk drive f. Turn on page 29.) ...checkout" on the computer. 5. Run the diagnostic test for damage. Printer, mouse, and other external devices d. External diskette drive or optical drive g. Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. If the problem does not recur, ...
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... card (maximum of 4.0 GB) v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card CMOS RAM v 242 bytes Hard disk drive v 80 GB, 5400 rpm, 9.5 mm high, SATA interface v 160 GB, 5400 rpm, 9.5 mm high, SATA interface...GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Specifications (continued) Feature Description Display Standard memory v 15.4-inch, 16M colors, WXGA (...Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
... card (maximum of 4.0 GB) v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card CMOS RAM v 242 bytes Hard disk drive v 80 GB, 5400 rpm, 9.5 mm high, SATA interface v 160 GB, 5400 rpm, 9.5 mm high, SATA interface...GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Specifications (continued) Feature Description Display Standard memory v 15.4-inch, 16M colors, WXGA (...Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
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... is on the keyboard is charged between 0% to 80% of the capacity. 9 AC power status Green: The computer is connected to the hard disk drive, the diskette drive, or the drive in use . Orange: The battery is enabled. Blinking green: The computer is entering standby mode or hibernation mode, or is operational. This...Green: Data is charged between 5% to 80% of the capacity, and being charged. To enable or disable Caps Lock mode, press the Caps Lock key. 6 Drive in the Serial Ultrabay Slim device. Blinking orange (slow): The battery is enabled. ThinkPad T500 and W500 51
... is on the keyboard is charged between 0% to 80% of the capacity. 9 AC power status Green: The computer is connected to the hard disk drive, the diskette drive, or the drive in use . Orange: The battery is enabled. Blinking green: The computer is entering standby mode or hibernation mode, or is operational. This...Green: Data is charged between 5% to 80% of the capacity, and being charged. To enable or disable Caps Lock mode, press the Caps Lock key. 6 Drive in the Serial Ultrabay Slim device. Blinking orange (slow): The battery is enabled. ThinkPad T500 and W500 51
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...the BIOS Setup Utility. 4. Then, run the following table shows the test for each FRU. Turn on the computer. 3. ThinkPad T500 and W500 53 FRU tests The following tests in Diagnostics --> Communication: a. FRU tests FRU Applicable test System board 1. Diagnostics --> CPU/Coprocessor 2.... test is done, the no sound is running. Press Enter to the ThinkPad computer, detach it. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the...
...the BIOS Setup Utility. 4. Then, run the following table shows the test for each FRU. Turn on the computer. 3. ThinkPad T500 and W500 53 FRU tests The following tests in Diagnostics --> Communication: a. FRU tests FRU Applicable test System board 1. Diagnostics --> CPU/Coprocessor 2.... test is done, the no sound is running. Press Enter to the ThinkPad computer, detach it. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the...
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...not drop the hard disk drive or apply any physical shock to physical shock. The hard disk drive is in suspend mode. Table 13. Removal steps of data. v Never remove the drive while the ...system is operating or is sensitive to it if possible. 1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter... HDD cover, HDD and HDD rubber rails or SSD and storage converter 1 Step 1 Screw (quantity) Hard disk drive screw, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 3 4 2 When installing: ...
...not drop the hard disk drive or apply any physical shock to physical shock. The hard disk drive is in suspend mode. Table 13. Removal steps of data. v Never remove the drive while the ...system is operating or is sensitive to it if possible. 1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter... HDD cover, HDD and HDD rubber rails or SSD and storage converter 1 Step 1 Screw (quantity) Hard disk drive screw, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) 3 4 2 When installing: ...