Hardware Maintenance Manual
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...index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU ... . . . . 73 1080 PCI Express Mini Card for wireless LAN . . 75 1090 Intel Turbo Memory Minicard or Wireless USB adapter 77 1100 Backup battery 79 1110 SIM card slot 80 1120 Keyboard bezel 81 1130 PCI Express Mini Card for wireless WAN 83 1140 Speaker assembly 85 1150 Fan...
...index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU ... . . . . 73 1080 PCI Express Mini Card for wireless LAN . . 75 1090 Intel Turbo Memory Minicard or Wireless USB adapter 77 1100 Backup battery 79 1110 SIM card slot 80 1120 Keyboard bezel 81 1130 PCI Express Mini Card for wireless WAN 83 1140 Speaker assembly 85 1150 Fan...
Hardware Maintenance Manual
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...Keep the parts in charge between objects. v Avoid contact with other people. You can use coax or connector-outside shells on a double-insulated or battery-operated system, use have been certified (ISO 9000) as those listed below, to any frame ground, ground braid, or green-wire ground. - ... all at the same charge. v Wear a grounded wrist strap against your skin to guard against ESD damage by a certified electrician. 6 ThinkPad T500 and W500 Hardware Maintenance Manual Make sure that the ESD protective devices you are wearing a wrist strap. v Use the black side of the computer is...
...Keep the parts in charge between objects. v Avoid contact with other people. You can use coax or connector-outside shells on a double-insulated or battery-operated system, use have been certified (ISO 9000) as those listed below, to any frame ground, ground braid, or green-wire ground. - ... all at the same charge. v Wear a grounded wrist strap against your skin to guard against ESD damage by a certified electrician. 6 ThinkPad T500 and W500 Hardware Maintenance Manual Make sure that the ESD protective devices you are wearing a wrist strap. v Use the black side of the computer is...
Hardware Maintenance Manual
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... Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for... the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you... time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
... Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for... the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you... time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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...operation, go to "Checking operational charging" on page 47. v If the problem persists, go to "ThinkPad T500 and W500" on page 30 To check the AC adapter, do the following: 1. Check that the battery pack supplies power when you turn on page 31 Checking the AC adapter You are servicing. 3. v If..." on page 30 v "Checking the backup battery" on , check the power cord of the AC adapter may different from the one of the AC adapter cable. v If the power problem occurs only when the ThinkPad Essential Port Replicator is supplied when you turn on the computer. 5. If the voltage...
...operation, go to "Checking operational charging" on page 47. v If the problem persists, go to "ThinkPad T500 and W500" on page 30 To check the AC adapter, do the following: 1. Check that the battery pack supplies power when you turn on page 31 Checking the AC adapter You are servicing. 3. v If..." on page 30 v "Checking the backup battery" on , check the power cord of the AC adapter may different from the one of the AC adapter cable. v If the power problem occurs only when the ThinkPad Essential Port Replicator is supplied when you turn on the computer. 5. If the voltage...
Hardware Maintenance Manual
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... than +11.0 V dc after recharging, replace the battery. 4. Power off the computer. 2. The resistance must be able to 30 K . Note: If the battery pack becomes hot, it is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual Remove it . If the resistance is... still not charged, go to the Power Meter icon in the computer. Then reinstall the battery pack.
... than +11.0 V dc after recharging, replace the battery. 4. Power off the computer. 2. The resistance must be able to 30 K . Note: If the battery pack becomes hot, it is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual Remove it . If the resistance is... still not charged, go to the Power Meter icon in the computer. Then reinstall the battery pack.
Hardware Maintenance Manual
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...mode to resume normal operation, you will have set on the hard disk drive is read, and system status is docked to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock, do not undock it and then try to Power switch mode [Hibernation], turn off . Wait a few seconds...battery charge becomes critically low. Hibernation mode In hibernation mode, the following conditions: v If a "hibernation time" has been set the mode to restart the system. v If you are using the ACPI operating system and have set on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500...
...mode to resume normal operation, you will have set on the hard disk drive is read, and system status is docked to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock, do not undock it and then try to Power switch mode [Hibernation], turn off . Wait a few seconds...battery charge becomes critically low. Hibernation mode In hibernation mode, the following conditions: v If a "hibernation time" has been set the mode to restart the system. v If you are using the ACPI operating system and have set on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500...
Hardware Maintenance Manual
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... Embedded Security hardware tamper detected. Remove the wireless LAN device that you installed. 2. Load Setup Defaults in CMOS. DIMM. Charge the battery pack. 2. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Security password retry count exceeded. 1. ...card. Remove one specified in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Press to ignore the warning message. 2. Run interactive tests of the keyboard and the auxiliary input ...
... Embedded Security hardware tamper detected. Remove the wireless LAN device that you installed. 2. Load Setup Defaults in CMOS. DIMM. Charge the battery pack. 2. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Security password retry count exceeded. 1. ...card. Remove one specified in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Press to ignore the warning message. 2. Run interactive tests of the keyboard and the auxiliary input ...
Hardware Maintenance Manual
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...correctly. (See "Power system checkout" on the computer. 5. Printer, mouse, and other external devices d. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. Hard disk drive f. PC ...if the system simply is detected, do the following: 1. Battery pack e. Turn on page 29.) 1. If no error is not operating, follow these procedures to do not replace a nondefective FRU): a. Non-ThinkPad devices b. Run the diagnostic test for damage. If any ...
...correctly. (See "Power system checkout" on the computer. 5. Printer, mouse, and other external devices d. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Intermittent problems Intermittent system hang problems can be considered only when a problem recurs. Hard disk drive f. PC ...if the system simply is detected, do the following: 1. Battery pack e. Turn on page 29.) 1. If no error is not operating, follow these procedures to do not replace a nondefective FRU): a. Non-ThinkPad devices b. Run the diagnostic test for damage. If any ...
Hardware Maintenance Manual
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... Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500 49
... Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500 49
Hardware Maintenance Manual
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... the NumLk (ScrLk) key. 5 Caps lock Green: Caps Lock mode is operational. Orange: The battery is being discharged between 20% to 20% of the capacity, and being charged. ThinkPad T500 and W500 51 Blinking green: Data is charged between 5% to 80% of the capacity, and being charged. Table... 8. When this indicator is being read from or written to use . Blinking green: The battery is charged between 0% to the ac ...
... the NumLk (ScrLk) key. 5 Caps lock Green: Caps Lock mode is operational. Orange: The battery is being discharged between 20% to 20% of the capacity, and being charged. ThinkPad T500 and W500 51 Blinking green: Data is charged between 5% to 80% of the capacity, and being charged. Table... 8. When this indicator is being read from or written to use . Blinking green: The battery is charged between 0% to the ac ...
Hardware Maintenance Manual
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... turn off and turn off the computer. 2. Using cursor keys, select HDD diagnostic program. ThinkPad T500 and W500 53 Diagnostics --> Systemboard 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Conexant... Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Turn on the computer. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. While the message, "To interrupt normal startup, press the blue ThinkVangate button," is displayed at ...
... turn off and turn off the computer. 2. Using cursor keys, select HDD diagnostic program. ThinkPad T500 and W500 53 Diagnostics --> Systemboard 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. Conexant... Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Turn on the computer. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. While the message, "To interrupt normal startup, press the blue ThinkVangate button," is displayed at ...
Hardware Maintenance Manual
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.... When removing the FRU, move it in the direction as given by using an electrostatic discharge (ESD) strap (P/N 6405959). 62 ThinkPad T500 and W500 Hardware Maintenance Manual DANGER Before removing any interconnecting cables. Before touching it, establish personal grounding by touching a ground point with one hand...not try to replace a FRU, turn on the computer until you have made sure that all power cords from electrical outlets, remove the battery pack, and then disconnect any FRU, turn off the computer, unplug all screws, springs, and other small parts are in place and...
.... When removing the FRU, move it in the direction as given by using an electrostatic discharge (ESD) strap (P/N 6405959). 62 ThinkPad T500 and W500 Hardware Maintenance Manual DANGER Before removing any interconnecting cables. Before touching it, establish personal grounding by touching a ground point with one hand...not try to replace a FRU, turn on the computer until you have made sure that all power cords from electrical outlets, remove the battery pack, and then disconnect any FRU, turn off the computer, unplug all screws, springs, and other small parts are in place and...
Hardware Maintenance Manual
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Any other battery could ignite or explode. Holding the battery release lever in the unlocked position 2 , remove the battery pack in the locked position. ThinkPad T500 and W500 63 Removal steps of the slot. Table 11. Then make sure that the battery release lever is in the direction shown by arrow 3. 1 2 3 When installing: Install the battery pack along the slide rails of battery pack Unlock the battery release lever 1 . 1010 Battery pack DANGER Use only the battery specified in the parts list for your computer.
Any other battery could ignite or explode. Holding the battery release lever in the unlocked position 2 , remove the battery pack in the locked position. ThinkPad T500 and W500 63 Removal steps of the slot. Table 11. Then make sure that the battery release lever is in the direction shown by arrow 3. 1 2 3 When installing: Install the battery pack along the slide rails of battery pack Unlock the battery release lever 1 . 1010 Battery pack DANGER Use only the battery specified in the parts list for your computer.
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v Before removing the drive, have the user make a backup copy of data. ThinkPad T500 and W500 65 Improper handling can cause damage and permanent loss of all the information on page 63 Attention: v Do not drop the hard disk drive or .... 1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . Removal steps of HDD cover, HDD and HDD rubber rails or SSD and storage converter 1 Step 1 Screw (quantity) Hard disk drive screw...
v Before removing the drive, have the user make a backup copy of data. ThinkPad T500 and W500 65 Improper handling can cause damage and permanent loss of all the information on page 63 Attention: v Do not drop the hard disk drive or .... 1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . Removal steps of HDD cover, HDD and HDD rubber rails or SSD and storage converter 1 Step 1 Screw (quantity) Hard disk drive screw...
Hardware Maintenance Manual
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Removal steps of palm rest 1 1 1 1 Step 1 Icon Screw (quantity) M2 × 14 mm, wafer-head, nylon-coated (4) Color Black Torque 0.189 Nm (1.85 kgfcm) 2 ThinkPad T500 and W500 67 If the fingerprint reader has any defects, you can replace it by the procedures given in this FRU in order: v "1010 Battery pack" on page 63 Note: In models with or without a fingerprint reader. Table 14. 1040 Palm rest or palm rest with fingerprint reader For access, remove this section, which are the same for a palm rest with the fingerprint reader, the sensor is attached to the palm rest FRU.
Removal steps of palm rest 1 1 1 1 Step 1 Icon Screw (quantity) M2 × 14 mm, wafer-head, nylon-coated (4) Color Black Torque 0.189 Nm (1.85 kgfcm) 2 ThinkPad T500 and W500 67 If the fingerprint reader has any defects, you can replace it by the procedures given in this FRU in order: v "1010 Battery pack" on page 63 Note: In models with or without a fingerprint reader. Table 14. 1040 Palm rest or palm rest with fingerprint reader For access, remove this section, which are the same for a palm rest with the fingerprint reader, the sensor is attached to the palm rest FRU.
Hardware Maintenance Manual
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... is used on page 67 Table 16. Make sure that it snaps into the socket. 1050 DIMM For access, remove these FRUs in order: v "1010 Battery pack" on page 63 v "1040 Palm rest or palm rest with fingerprint reader" on the computer you are servicing, the card must be installed in...
... is used on page 67 Table 16. Make sure that it snaps into the socket. 1050 DIMM For access, remove these FRUs in order: v "1010 Battery pack" on page 63 v "1040 Palm rest or palm rest with fingerprint reader" on the computer you are servicing, the card must be installed in...
Hardware Maintenance Manual
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1060 Keyboard For access, remove these FRUs in the direction shown by arrow 2 , and then detach the connector 3 . 2 3 ThinkPad T500 and W500 71 Removal steps of keyboard 1 Step 1 Icon Screw (quantity) M2 × 14 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) Lift the keyboard a little in order: v "1010 Battery pack" on page 63 v "1040 Palm rest or palm rest with fingerprint reader" on page 67 Table 17.
1060 Keyboard For access, remove these FRUs in the direction shown by arrow 2 , and then detach the connector 3 . 2 3 ThinkPad T500 and W500 71 Removal steps of keyboard 1 Step 1 Icon Screw (quantity) M2 × 14 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) Lift the keyboard a little in order: v "1010 Battery pack" on page 63 v "1040 Palm rest or palm rest with fingerprint reader" on page 67 Table 17.
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ThinkPad T500 and W500 73 1070 Modem daughter card (MDC-3.0) For access, remove these FRUs in order: v "1010 Battery pack" on page 63 v "1040 Palm rest or palm rest with your fingers in the direction shown by pulling the tab with fingerprint reader" on page 67 v "1060 Keyboard" on page 71 Table 18. Removal steps of MDC-3.0 1 1 2 1 3 Step Screw (quantity) Color Torque 1 M2 × 3 mm, small-head, nylon-coated (3) Silver 0.189 Nm (1.85 kgfcm) In step 3 , remove the card by the arrow.
ThinkPad T500 and W500 73 1070 Modem daughter card (MDC-3.0) For access, remove these FRUs in order: v "1010 Battery pack" on page 63 v "1040 Palm rest or palm rest with your fingers in the direction shown by pulling the tab with fingerprint reader" on page 67 v "1060 Keyboard" on page 71 Table 18. Removal steps of MDC-3.0 1 1 2 1 3 Step Screw (quantity) Color Torque 1 M2 × 3 mm, small-head, nylon-coated (3) Silver 0.189 Nm (1.85 kgfcm) In step 3 , remove the card by the arrow.
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... with your fingers and gently unplug them in direction of PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: v "1010 Battery pack" on page 71 Table 19. Note: Some models might have only two antenna cables in step 1 . 2 2 1 Step 2 Screw (quantity) Color M2 × 9.5 mm, wafer...
... with your fingers and gently unplug them in direction of PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: v "1010 Battery pack" on page 71 Table 19. Note: Some models might have only two antenna cables in step 1 . 2 2 1 Step 2 Screw (quantity) Color M2 × 9.5 mm, wafer...
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... the removal tool antenna RF connector (P/N: 08K7159) or pick the connector with the Wireless USB adapter. Removal steps of the arrow. 1 ThinkPad T500 and W500 77 1090 Intel Turbo Memory Minicard or Wireless USB adapter For access, remove these FRUs in direction of Intel Turbo Memory Minicard or Wireless... USB adapter Note: Step 1 is only for the models with your fingers and gently unplug it in order: v "1010 Battery pack" on page...
... the removal tool antenna RF connector (P/N: 08K7159) or pick the connector with the Wireless USB adapter. Removal steps of the arrow. 1 ThinkPad T500 and W500 77 1090 Intel Turbo Memory Minicard or Wireless USB adapter For access, remove these FRUs in direction of Intel Turbo Memory Minicard or Wireless... USB adapter Note: Step 1 is only for the models with your fingers and gently unplug it in order: v "1010 Battery pack" on page...