Hardware Maintenance Manual
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... 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) cover, HDD...
... 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) cover, HDD...
Hardware Maintenance Manual
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... Be sure that the customer has a current backup of any kind. v Avoid bending a system board and hard pushing to run a low-level format before replacing a hard disk drive. If you are servicing may have been customized. Note the current configuration settings (using the View Configuration option...When handling a system board: v Do not drop a system board or apply any of the error. v If you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Be extremely careful during write operations such as copying, saving, or formatting. v Avoid rough handling of the data...
... Be sure that the customer has a current backup of any kind. v Avoid bending a system board and hard pushing to run a low-level format before replacing a hard disk drive. If you are servicing may have been customized. Note the current configuration settings (using the View Configuration option...When handling a system board: v Do not drop a system board or apply any of the error. v If you are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Be extremely careful during write operations such as copying, saving, or formatting. v Avoid rough handling of the data...
Hardware Maintenance Manual
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... at the MT Model level) v eSupport can be used to view the list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. For the Remaining FRUs (the complete list of FRUs... in the machine type and model (Example: 1829-CTO) under SYSTEM DETAILS. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back...
... at the MT Model level) v eSupport can be used to view the list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. For the Remaining FRUs (the complete list of FRUs... in the machine type and model (Example: 1829-CTO) under SYSTEM DETAILS. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back...
Hardware Maintenance Manual
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...the failing FRU was subjected to stress beyond normal use. Machine type, model number, and serial number __ 9. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Failing FRU name and part number __ 8. Following is covered under the warranty by the customer. Before checking ...material in the drive, or the insertion of a diskette with the computer, determine whether the damage is a list of some common items that are not covered under warranty and some symptoms that might indicate that have been subjected to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware...
...the failing FRU was subjected to stress beyond normal use. Machine type, model number, and serial number __ 9. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Failing FRU name and part number __ 8. Following is covered under the warranty by the customer. Before checking ...material in the drive, or the insertion of a diskette with the computer, determine whether the damage is a list of some common items that are not covered under warranty and some symptoms that might indicate that have been subjected to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware...
Hardware Maintenance Manual
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... Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 ...VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of the computer.
... Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 ...VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of the computer.
Hardware Maintenance Manual
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...password. If no service procedure to the hard disk drive. Passwords As many as three passwords may be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Power-on password A power-on password (POP), the hard-disk password (HDP), and the supervisor ...hard disk drive. Attention: If the SVP has been forgotten and cannot be booted. When the recovery process is complete, the Welcome to remove the hard-disk password" on page 35. For how to remove the POP, see "How to Microsoft Windows screen is no master HDP is available, neither Lenovo nor Lenovo...
...password. If no service procedure to the hard disk drive. Passwords As many as three passwords may be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Power-on password A power-on password (POP), the hard-disk password (HDP), and the supervisor ...hard disk drive. Attention: If the SVP has been forgotten and cannot be booted. When the recovery process is complete, the Welcome to remove the hard-disk password" on page 35. For how to remove the POP, see "How to Microsoft Windows screen is no master HDP is available, neither Lenovo nor Lenovo...
Hardware Maintenance Manual
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Press F10. 9. Select Password. 5. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Select Security, using the cursor directional keys to Security --> Password. A pop-up window opens. 6. Type the current master HDP in the Setup ...Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual If Using Passphrase item is displayed in the menu, this function is the letter of the hard disk drive. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and...
Press F10. 9. Select Password. 5. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Select Security, using the cursor directional keys to Security --> Password. A pop-up window opens. 6. Type the current master HDP in the Setup ...Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual If Using Passphrase item is displayed in the menu, this function is the letter of the hard disk drive. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and...
Hardware Maintenance Manual
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... operation. v If you will get an error message, and you are stored on the hard disk. v The ring indicator (RI) is turned on, the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual To cause the computer to go into hibernation mode automatically in...on the resume timer elapses. Note: The computer does not accept any operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that causes the system to enter hibernation mode, do undock it is powered off the power switch. If ...
... operation. v If you will get an error message, and you are stored on the hard disk. v The ring indicator (RI) is turned on, the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual To cause the computer to go into hibernation mode automatically in...on the resume timer elapses. Note: The computer does not accept any operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that causes the system to enter hibernation mode, do undock it is powered off the power switch. If ...
Hardware Maintenance Manual
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...0187 EAIA data access error-The access to EEPROM is failed. Remove the wireless LAN device that you installed. 2. Reseat the hard disk drive. 2. DIMM. 2. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Press to ignore the ...nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual System board. Remove either a Mini-PCI Card or a modem daughter card. Load Setup Defaults in BIOS Setup Utility. 3. DIMM. Invalid RFID Serialization Information Area. 0189 System board. Run interactive tests of them . Hard disk drive. 4. ...
...0187 EAIA data access error-The access to EEPROM is failed. Remove the wireless LAN device that you installed. 2. Reseat the hard disk drive. 2. DIMM. 2. Run BIOS Setup Utility, and then save the current setting by pressing F10. 2. Press to ignore the ...nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual System board. Remove either a Mini-PCI Card or a modem daughter card. Load Setup Defaults in BIOS Setup Utility. 3. DIMM. Invalid RFID Serialization Information Area. 0189 System board. Run interactive tests of them . Hard disk drive. 4. ...
Hardware Maintenance Manual
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.... System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual If in the primary drive bay the customer is not supported by pressing ESC. System board. 2102 1. Remove all but the reader that the latest HDD firmware is available at http://www.lenovo.com/support 2100 Initialization error on HDD0 (Main hard disk drive) 1. Ensure that...
.... System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual If in the primary drive bay the customer is not supported by pressing ESC. System board. 2102 1. Remove all but the reader that the latest HDD firmware is available at http://www.lenovo.com/support 2100 Initialization error on HDD0 (Main hard disk drive) 1. Ensure that...
Hardware Maintenance Manual
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...time of the following : 1. System board b. Turn off the computer. 2. Replace any FRUs. 3. Printer, mouse, and other external devices d. Hard disk drive f. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains,...devices are installed, or if the system simply is operating correctly. (See "Power system checkout" on the computer. 5. Non-ThinkPad devices b. External diskette drive or optical drive g. DIMM h. Turn on page 29.) 1. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual
...time of the following : 1. System board b. Turn off the computer. 2. Replace any FRUs. 3. Printer, mouse, and other external devices d. Hard disk drive f. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains,...devices are installed, or if the system simply is operating correctly. (See "Power system checkout" on the computer. 5. Non-ThinkPad devices b. External diskette drive or optical drive g. DIMM h. Turn on page 29.) 1. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Table 7. Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface ...GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card (maximum of 4.0 GB) v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card CMOS RAM v 242 bytes Hard disk drive v 80 GB, 5400 rpm, 9.5 mm high, SATA interface v 160 GB, 5400 rpm, 9.5 mm high, SATA interface v 250 GB, 5400 rpm, 9.5 mm ...
... 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Table 7. Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface ...GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card (maximum of 4.0 GB) v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card CMOS RAM v 242 bytes Hard disk drive v 80 GB, 5400 rpm, 9.5 mm high, SATA interface v 160 GB, 5400 rpm, 9.5 mm high, SATA interface v 250 GB, 5400 rpm, 9.5 mm ...
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...wireless is on and not in -use light is on and is ready for status use . Sudden physical shock could cause drive errors. 7 Power on Green: The computer is on , and the radio link is not in standby mode. Status indicators...11 standard or 802.11n) is on and ready to the hard disk drive, the diskette drive, or the drive in use . To enable or disable Caps Lock mode, press the Caps Lock key. 6 Drive in the Serial Ultrabay Slim device. Blinking green: The battery... mode or turn off the computer. Blinking orange (slow): The battery is being charged. ThinkPad T500 and W500 51
...wireless is on and not in -use light is on and is ready for status use . Sudden physical shock could cause drive errors. 7 Power on Green: The computer is on , and the radio link is not in standby mode. Status indicators...11 standard or 802.11n) is on and ready to the hard disk drive, the diskette drive, or the drive in use . To enable or disable Caps Lock mode, press the Caps Lock key. 6 Drive in the Serial Ultrabay Slim device. Blinking green: The battery... mode or turn off the computer. Blinking orange (slow): The battery is being charged. ThinkPad T500 and W500 51
Hardware Maintenance Manual
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... run the following table shows the test for each FRU. Using cursor keys, select HDD diagnostic program. ThinkPad T500 and W500 53 In this test again. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Place the computer on the computer. Note: Do not apply any diskette from the BIOS Setup Utility...
... run the following table shows the test for each FRU. Using cursor keys, select HDD diagnostic program. ThinkPad T500 and W500 53 In this test again. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Place the computer on the computer. Note: Do not apply any diskette from the BIOS Setup Utility...
Hardware Maintenance Manual
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...) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . The hard disk drive is in suspend mode. ThinkPad T500 and W500 65 v Never remove the drive while the system is operating or is sensitive to it if possible. Table 13. Improper handling can cause damage and permanent loss of HDD cover...
...) and storage converter For access, remove this FRU: v "1010 Battery pack" on it . The hard disk drive is in suspend mode. ThinkPad T500 and W500 65 v Never remove the drive while the system is operating or is sensitive to it if possible. Table 13. Improper handling can cause damage and permanent loss of HDD cover...
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Otherwise the drive cannot be attached to the replacement drive. Removal steps of HDD cover, HDD and HDD rubber rails or SSD and storage converter (continued) HDD and HDD rubber rails: 5 5 When installing: The rubber rails on the hard disk drive must be installed properly. Table 13. SSD and storage converter: 5 6 66 ThinkPad T500 and W500 Hardware Maintenance Manual
Otherwise the drive cannot be attached to the replacement drive. Removal steps of HDD cover, HDD and HDD rubber rails or SSD and storage converter (continued) HDD and HDD rubber rails: 5 5 When installing: The rubber rails on the hard disk drive must be installed properly. Table 13. SSD and storage converter: 5 6 66 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... Color Silver Torque 0.189 Nm (1.85 kgfcm) 100 ThinkPad T500 and W500 Hardware Maintenance Manual 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid... state drive (SSD) and storage converter" on page 65 v "1040 Palm rest or palm rest with fingerprint reader" on page 67 v ...
... Color Silver Torque 0.189 Nm (1.85 kgfcm) 100 ThinkPad T500 and W500 Hardware Maintenance Manual 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid... state drive (SSD) and storage converter" on page 65 v "1040 Palm rest or palm rest with fingerprint reader" on page 67 v ...
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... these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 65 v "1040 Palm rest or palm rest with fingerprint reader" on page 67 v "1050..." on page 80 v "1120 Keyboard bezel" on page 81 v "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d 104 ThinkPad T500 and W500 Hardware Maintenance Manual
... these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 65 v "1040 Palm rest or palm rest with fingerprint reader" on page 67 v "1050..." on page 80 v "1120 Keyboard bezel" on page 81 v "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d 104 ThinkPad T500 and W500 Hardware Maintenance Manual
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... pack 2 Battery pack latch 3 Docking connector 4 IEEE 1394 connector 5 Wireless radio switch 6 Stereo headphone jack 7 Microphone jack 8 7-in-1 media card reader 9 LCD cover latch 10 Hard disk drive or solid state drive 1 10 2 3 9 8 7 6 5 4 120 ThinkPad T500 and W500 Hardware Maintenance Manual
... pack 2 Battery pack latch 3 Docking connector 4 IEEE 1394 connector 5 Wireless radio switch 6 Stereo headphone jack 7 Microphone jack 8 7-in-1 media card reader 9 LCD cover latch 10 Hard disk drive or solid state drive 1 10 2 3 9 8 7 6 5 4 120 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... CRUs include an AC adapter, a power cord, a battery, and a hard disk drive. An N in the CRU ID column means that the part is not a CRU. A single asterisk (*) means that the part is a Self-service CRU; ThinkPad T500 and W500 121 v FRU with specific models listed and described as 3Dx (...that the part is typically secured by a single asterisk (*) or two asterisks (**) in the RoHS ID column means the part is visible. ThinkPad computers contain the following lists of a country designator) should be used for all of these types of CRUs: Self-service CRUs These CRUs unplug...
... CRUs include an AC adapter, a power cord, a battery, and a hard disk drive. An N in the CRU ID column means that the part is not a CRU. A single asterisk (*) means that the part is a Self-service CRU; ThinkPad T500 and W500 121 v FRU with specific models listed and described as 3Dx (...that the part is typically secured by a single asterisk (*) or two asterisks (**) in the RoHS ID column means the part is visible. ThinkPad computers contain the following lists of a country designator) should be used for all of these types of CRUs: Self-service CRUs These CRUs unplug...