TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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IBM Mobile Systems S10L-9624-00 ThinkPad 380Z (2635) Computer Hardware Maintenance Manual August 1998
IBM Mobile Systems S10L-9624-00 ThinkPad 380Z (2635) Computer Hardware Maintenance Manual August 1998
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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...to "Memory Checkout" on page 32. If no codes are available, use narrative symptoms. If the symptom is listed first. System board ThinkPad 380Z 23 Numeric error codes show the errors detected in the computer. System board 110 (Planar parity.) 1. Go to be any number....and errors and the possible causes. Note: Perform the FRU replacement or actions in the sequence shown in the ThinkPad notebook computers, see the manual for that device. Note: For IBM devices not supported by diagnostic codes in the "FRU/Action" columns. DIMM 3. Numeric Error Codes Symptom / Error...
...to "Memory Checkout" on page 32. If no codes are available, use narrative symptoms. If the symptom is listed first. System board ThinkPad 380Z 23 Numeric error codes show the errors detected in the computer. System board 110 (Planar parity.) 1. Go to be any number....and errors and the possible causes. Note: Perform the FRU replacement or actions in the sequence shown in the ThinkPad notebook computers, see the manual for that device. Note: For IBM devices not supported by diagnostic codes in the "FRU/Action" columns. DIMM 3. Numeric Error Codes Symptom / Error...
HMM ThinkPad 380XD,385XD (May 1998)
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IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998
IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998
HMM ThinkPad 380XD,385XD (May 1998)
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IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998 IBM
IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998 IBM
HMM ThinkPad 380XD,385XD (May 1998)
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...manual is intended for IBM ThinkPad 380XD, 385XD (2635) products. Important This manual is divided into sections as follows: The Introduction section provides general information, guidelines, and safety information required to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to service computers. iii Use this manual... parts information. About This Manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. Before servicing an IBM ThinkPad product, be sure to troubleshoot ...
...manual is intended for IBM ThinkPad 380XD, 385XD (2635) products. Important This manual is divided into sections as follows: The Introduction section provides general information, guidelines, and safety information required to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to service computers. iii Use this manual... parts information. About This Manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. Before servicing an IBM ThinkPad product, be sure to troubleshoot ...
HMM ThinkPad 380XD,385XD (May 1998)
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... pièces sont bien en place et bien fixées. Metallteile oder -splitter können Kurzschlüsse erzeugen. IBM ThinkPad 380XD, 385XD (2635) 5 Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all 'interno dell'elaboratore. Prima...possono provocare cortocircuiti pericolosi. The following safety notices are not left loose inside the computer. Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in English, French...
... pièces sont bien en place et bien fixées. Metallteile oder -splitter können Kurzschlüsse erzeugen. IBM ThinkPad 380XD, 385XD (2635) 5 Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all 'interno dell'elaboratore. Prima...possono provocare cortocircuiti pericolosi. The following safety notices are not left loose inside the computer. Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in English, French...
HMM ThinkPad 380XD,385XD (May 1998)
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...the test device: 1. If the drive read /write tests start automatically. Take the following procedure to enter the advanced diagnostic menu. The ThinkPad FRU Connections window appears. 3. Click on the screen. Press Enter to "Port Replicator Checkout" on the screen. 4. If the drive ...is attached to a port replicator, go to the service manual of the port replicator to the question that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD b. If the test detects an audio problem, replace the system board. Type Y (...
...the test device: 1. If the drive read /write tests start automatically. Take the following procedure to enter the advanced diagnostic menu. The ThinkPad FRU Connections window appears. 3. Click on the screen. Press Enter to "Port Replicator Checkout" on the screen. 4. If the drive ...is attached to a port replicator, go to the service manual of the port replicator to the question that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD b. If the test detects an audio problem, replace the system board. Type Y (...
HMM ThinkPad 380XD,385XD (May 1998)
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Note: For IBM devices not supported by diagnostic codes in Sequence System board 1. DIMM 3. Do not replace a nondefective FRU. Numeric Error Codes Symptom / Error 10X 101: Interrupt failure. ... failure. 108: Timer bus test failure. 109: Low meg-chip select test. 110 (Planar parity.) FRU / Action in the ThinkPad notebook computers, see the manual for that device. System board 38 IBM ThinkPad 380XD, 385XD In the following error codes, X can also help you determine the next possible FRUs to "Undetermined Problems" on page 28...
Note: For IBM devices not supported by diagnostic codes in Sequence System board 1. DIMM 3. Do not replace a nondefective FRU. Numeric Error Codes Symptom / Error 10X 101: Interrupt failure. ... failure. 108: Timer bus test failure. 109: Low meg-chip select test. 110 (Planar parity.) FRU / Action in the ThinkPad notebook computers, see the manual for that device. System board 38 IBM ThinkPad 380XD, 385XD In the following error codes, X can also help you determine the next possible FRUs to "Undetermined Problems" on page 28...
HMM ThinkPad 380XD,385XD (May 1998)
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... adjusted. 4. The LCD screen is abnormal. 4. Reseat the CPU Card 2. System board 1. See important note for the above tests.) 46 IBM ThinkPad 380XD, 385XD Run printer self-test. 2. Printer cable (See the printer manual for "LCD-Related Symptoms." 2. The screen is unreadable. 2. Reseat the LCD connectors. 2. If the monitor works fine, replace the system...
... adjusted. 4. The LCD screen is abnormal. 4. Reseat the CPU Card 2. System board 1. See important note for the above tests.) 46 IBM ThinkPad 380XD, 385XD Run printer self-test. 2. Printer cable (See the printer manual for "LCD-Related Symptoms." 2. The screen is unreadable. 2. Reseat the LCD connectors. 2. If the monitor works fine, replace the system...
HMM ThinkPad 380XD,385XD (May 1998)
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... switch. 2. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Run serial or parallel port wrap test. (See the device manual for 2 hours. 4. Device cable Power-Related Symptoms Symptom / Error FRU / Action in this list and the problem remains, see "Undetermined Problems" on page 29. 2. The... Replicator Checkout" on page 22.) 1. Symptom / Error Serial or parallel port device problems. FRU / Action in Sequence 1. System board 4. PC Card slot pin is damaged. IBM ThinkPad 380XD, 385XD (2635) 47
... switch. 2. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Run serial or parallel port wrap test. (See the device manual for 2 hours. 4. Device cable Power-Related Symptoms Symptom / Error FRU / Action in this list and the problem remains, see "Undetermined Problems" on page 29. 2. The... Replicator Checkout" on page 22.) 1. Symptom / Error Serial or parallel port device problems. FRU / Action in Sequence 1. System board 4. PC Card slot pin is damaged. IBM ThinkPad 380XD, 385XD (2635) 47
TP 380Z Shipping Checklist that was provided with the system in the box. It provides a list of material that shipped with the Th
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Computer Power cord Manual package for purchasing the IBM ThinkPad 380Z computer. Part Number: 27L2658 ThinkPad 380Z Shipping Checklist Thank you for Windows 98 1 or Windows NT 1 MWicrionsdofot ws98 AC Adapter Battery pack ThinkPad Customization CD 1 (Windows 98 only) and Recovery CD 1 Books: Setup Guide User's Reference Setup UGsueird'seReference Miscellaneous ... item is missing or damaged, please contact your place of purchase. Title: C79ENMST CreationDate: 06/21/98 13:49:23 Copyright IBM Corporation 1998 Match the items on a system purchased with the items in the box.
Computer Power cord Manual package for purchasing the IBM ThinkPad 380Z computer. Part Number: 27L2658 ThinkPad 380Z Shipping Checklist Thank you for Windows 98 1 or Windows NT 1 MWicrionsdofot ws98 AC Adapter Battery pack ThinkPad Customization CD 1 (Windows 98 only) and Recovery CD 1 Books: Setup Guide User's Reference Setup UGsueird'seReference Miscellaneous ... item is missing or damaged, please contact your place of purchase. Title: C79ENMST CreationDate: 06/21/98 13:49:23 Copyright IBM Corporation 1998 Match the items on a system purchased with the items in the box.
TP 380Z User's Reference that was provided with the system in the box.
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For details on the PC Card modem. You have completed setting up the PC Card modem. "Basic" in the manual supplied with the modem. 1 6 Connect one end of the telephone cable to a telephone outlet 2 . 2 1 If your computer shares a single telephone cable with a telephone, use the ... Card 5 Release the telephone jack socket on PC Card Support Software User's Guide. For other types of modems, follow the instructions in the Online 66 IBM ThinkPad 380Z User's Reference For example, push the push-pop of the cable to the PC Card modem 1 and the other end of the PC Card...
For details on the PC Card modem. You have completed setting up the PC Card modem. "Basic" in the manual supplied with the modem. 1 6 Connect one end of the telephone cable to a telephone outlet 2 . 2 1 If your computer shares a single telephone cable with a telephone, use the ... Card 5 Release the telephone jack socket on PC Card Support Software User's Guide. For other types of modems, follow the instructions in the Online 66 IBM ThinkPad 380Z User's Reference For example, push the push-pop of the cable to the PC Card modem 1 and the other end of the PC Card...
TP 380Z User's Reference that was provided with the system in the box.
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... The "Display Properties" window appears. 2 Click on the Settings tab. 3 Click on the Change... The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference Note: You can see other pointing device. Why do I am using the LCD and external monitor at a time. When you can set...other parts by moving the image with the Display Device buttons of the screen at the same time? You can set up the TrackPoint manually with an external mouse attached. You can change the display output type to enable the TrackPoint, remove the external mouse; When you ...
... The "Display Properties" window appears. 2 Click on the Settings tab. 3 Click on the Change... The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference Note: You can see other pointing device. Why do I am using the LCD and external monitor at a time. When you can set...other parts by moving the image with the Display Device buttons of the screen at the same time? You can set up the TrackPoint manually with an external mouse attached. You can change the display output type to enable the TrackPoint, remove the external mouse; When you ...
TP 380Z User's Reference that was provided with the system in the box.
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... where it in the Control Panel. Do not remove the rest of microphones: A dynamic microphone A self-battery-powered condenser microphone 106 IBM ThinkPad 380Z User's Reference A CardWizard Consideration If you disabled the PCIC controller and then later reenabled it occurs in the USB connector might need... -plug operation for the USB device. Reboot your computer, use the ThinkPad-option headset. At the command prompt, type cd.. The microphone/line-in your computer, you must set up a second CardBus Card manually by PC Card (PCMCIA) wizard - To get to enter suspend mode...
... where it in the Control Panel. Do not remove the rest of microphones: A dynamic microphone A self-battery-powered condenser microphone 106 IBM ThinkPad 380Z User's Reference A CardWizard Consideration If you disabled the PCIC controller and then later reenabled it occurs in the USB connector might need... -plug operation for the USB device. Reboot your computer, use the ThinkPad-option headset. At the command prompt, type cd.. The microphone/line-in your computer, you must set up a second CardBus Card manually by PC Card (PCMCIA) wizard - To get to enter suspend mode...
TP 380Z User's Reference that was provided with the system in the box.
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... to the computer. Power off the computer. 2. The cursor might occur for several seconds until the cursor returns to the computer. 116 IBM ThinkPad 380Z User's Reference Cursor drifting might drift when you are not using the keyboard again. If the TrackPoint works, the error might be ... pressed for more information. Make sure that the external numeric keypad is correctly connected to the normal state. Note: See the manual supplied with the IBM PS/2 mouse, disable the TrackPoint using the TrackPoint. Make sure that the mouse or pointing-device cable is securely connected to...
... to the computer. Power off the computer. 2. The cursor might occur for several seconds until the cursor returns to the computer. 116 IBM ThinkPad 380Z User's Reference Cursor drifting might drift when you are not using the keyboard again. If the TrackPoint works, the error might be ... pressed for more information. Make sure that the external numeric keypad is correctly connected to the normal state. Note: See the manual supplied with the IBM PS/2 mouse, disable the TrackPoint using the TrackPoint. Make sure that the mouse or pointing-device cable is securely connected to...
TP 380Z User's Reference that was provided with the system in the box.
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... Make sure that the infrared port is disabled and the modem is selected. 10. Click on Start and move the cursor to the manual that came with the ThinkPad Configuration program is the same in the Wait for your PC Card. Click on Close to the "Modem Properties" window by clicking on... a modem, an ATA, a Flash, or an SRAM card, you have the proper client device driver for the modem with your PC Card, if any. 124 IBM ThinkPad 380Z User's Reference For Windows 98: To set for the card. Put a check mark ( ) in the Use error control check box, click and remove it...
... Make sure that the infrared port is disabled and the modem is selected. 10. Click on Start and move the cursor to the manual that came with the ThinkPad Configuration program is the same in the Wait for your PC Card. Click on Close to the "Modem Properties" window by clicking on... a modem, an ATA, a Flash, or an SRAM card, you have the proper client device driver for the modem with your PC Card, if any. 124 IBM ThinkPad 380Z User's Reference For Windows 98: To set for the card. Put a check mark ( ) in the Use error control check box, click and remove it...
TP 380Z User's Reference that was provided with the system in the box.
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... printer is connected to make sure it serviced. ) on External Display ( ) or LCD + External Display ( toolbar in the printer manual. If these items are correct and the printer still does not work . Connect the external monitor to another computer to the correct connector ... Troubleshooting Charts A Printer Problem Problem The printer does not work , run the tests described in the ThinkPad Configuration program. Select Enable. 4. Click on the 126 IBM ThinkPad 380Z User's Reference The printer signal cable is turned on the external monitor, have the computer serviced....
... printer is connected to make sure it serviced. ) on External Display ( ) or LCD + External Display ( toolbar in the printer manual. If these items are correct and the printer still does not work . Connect the external monitor to another computer to the correct connector ... Troubleshooting Charts A Printer Problem Problem The printer does not work , run the tests described in the ThinkPad Configuration program. Select Enable. 4. Click on the 126 IBM ThinkPad 380Z User's Reference The printer signal cable is turned on the external monitor, have the computer serviced....
TP 380Z User's Reference that was provided with the system in the box.
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... the following: 1. Make sure it shows "NeoMagic MagicMedia 256AV." Click on . If you did, have the port replicator serviced. 128 IBM ThinkPad 380Z User's Reference button in the Settings tab in the manual supplied with the correct procedure? If the settings are not sure, select Optimal. The power-on indicator of the port...
... the following: 1. Make sure it shows "NeoMagic MagicMedia 256AV." Click on . If you did, have the port replicator serviced. 128 IBM ThinkPad 380Z User's Reference button in the Settings tab in the manual supplied with the correct procedure? If the settings are not sure, select Optimal. The power-on indicator of the port...
Setup Guide for TP 380XD, TP 385XD
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Recovery CD-ROM Package ThinkPad Manuals Setup Guide (this book) User's Guide Note: If your computer is not preloaded with Windows 95, the Recovery CD-ROM package does not come with the computer. ThinkPad Envelope This envelope contains: International Service Information International Program License Agreement booklet International Program License Agreement information sheet Multilingual License... Windows 95 user's guide (with a CD-ROM) Note: If your computer is not preloaded with Windows 95, the book does not come with the computer. 2 IBM ThinkPad 380XD/385XD Setup Guide
Recovery CD-ROM Package ThinkPad Manuals Setup Guide (this book) User's Guide Note: If your computer is not preloaded with Windows 95, the Recovery CD-ROM package does not come with the computer. ThinkPad Envelope This envelope contains: International Service Information International Program License Agreement booklet International Program License Agreement information sheet Multilingual License... Windows 95 user's guide (with a CD-ROM) Note: If your computer is not preloaded with Windows 95, the book does not come with the computer. 2 IBM ThinkPad 380XD/385XD Setup Guide
TP 380Z Reference Card that was provided with the system in the box. This provides information on the meaning of the System Stat
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... and ThinkPad 380;...ThinkPad Web Site The latest information about ThinkPad computers: http://www.ibm.com/thinkpad Technical support information: http://www.ibm.com/support ThinkPad Configuration Program You can monitor the battery status with the ThinkPad... IBM. To start the ThinkPad Configuration program, double-click on your system International Warranty Service Information This IBM product...your machine type is sold by IBM. For more information, click on ThinkPad 380 User's Guide. User's Reference... the ThinkPad icon at the bottom right of the screen. ...
... and ThinkPad 380;...ThinkPad Web Site The latest information about ThinkPad computers: http://www.ibm.com/thinkpad Technical support information: http://www.ibm.com/support ThinkPad Configuration Program You can monitor the battery status with the ThinkPad... IBM. To start the ThinkPad Configuration program, double-click on your system International Warranty Service Information This IBM product...your machine type is sold by IBM. For more information, click on ThinkPad 380 User's Guide. User's Reference... the ThinkPad icon at the bottom right of the screen. ...