TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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IBM Mobile Systems S10L-9624-00 ThinkPad 380Z (2635) Computer Hardware Maintenance Manual August 1998
IBM Mobile Systems S10L-9624-00 ThinkPad 380Z (2635) Computer Hardware Maintenance Manual August 1998
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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... diskette does not have more than one label pasted on Test in the Easy-Setup menu. 2. The ThinkPad FRU Connections window appears. 3. If the drive read /write tests start automatically. If the controller test ... keyboard layout appears on Exit. 5. Take the following procedure to the diagnostic menu by selecting Test in the ThinkPad computer. Press Ctrl+A to isolate the problem. 10 b. Go To "Symptom-to-FRU Index" on page ...a port replicator, go on page 32. a. Otherwise, go to the service manual of the port replicator to enter the advanced diagnostic menu.
... diskette does not have more than one label pasted on Test in the Easy-Setup menu. 2. The ThinkPad FRU Connections window appears. 3. If the drive read /write tests start automatically. If the controller test ... keyboard layout appears on Exit. 5. Take the following procedure to the diagnostic menu by selecting Test in the ThinkPad computer. Press Ctrl+A to isolate the problem. 10 b. Go To "Symptom-to-FRU Index" on page ...a port replicator, go on page 32. a. Otherwise, go to the service manual of the port replicator to enter the advanced diagnostic menu.
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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... In the following error codes, X can also help you determine the next possible FRUs to be any number. Go to the computer. 4. System board ThinkPad 380Z 23 Symptom-to-FRU Index The symptom-to "Undetermined Problems" on page 12. 2. Numeric Error Codes Symptom / Error FRU / Action in the... be replaced when servicing a computer. If a FRU replacement did not solve the problem, put the original part back in the ThinkPad notebook computers, see the manual for that device. The most likely cause is attached to "Memory Checkout" on page 32. Numeric error codes show the errors ...
... In the following error codes, X can also help you determine the next possible FRUs to be any number. Go to the computer. 4. System board ThinkPad 380Z 23 Symptom-to-FRU Index The symptom-to "Undetermined Problems" on page 12. 2. Numeric Error Codes Symptom / Error FRU / Action in the... be replaced when servicing a computer. If a FRU replacement did not solve the problem, put the original part back in the ThinkPad notebook computers, see the manual for that device. The most likely cause is attached to "Memory Checkout" on page 32. Numeric error codes show the errors ...
TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
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...assembly Peripheral-Device-Related Symptoms Symptom / Error FRU / Action in Sequence 1. Run serial or parallel port wrap test. (See the device manual for the above tests.) Serial or parallel port device problems. 1. Device 3. LCD too dark. 3. LCD contrast cannot be adjusted. ...in characters. 3. LCD assembly 4. Printer cable (See the printer manual for the test.) 2. System board 4. LCD has extra horizontal or vertical lines displayed. Printer problems. 1. Device cable Power-Related Symptoms ThinkPad 380Z 31 If the monitor works fine, replace the system board...
...assembly Peripheral-Device-Related Symptoms Symptom / Error FRU / Action in Sequence 1. Run serial or parallel port wrap test. (See the device manual for the above tests.) Serial or parallel port device problems. 1. Device 3. LCD too dark. 3. LCD contrast cannot be adjusted. ...in characters. 3. LCD assembly 4. Printer cable (See the printer manual for the test.) 2. System board 4. LCD has extra horizontal or vertical lines displayed. Printer problems. 1. Device cable Power-Related Symptoms ThinkPad 380Z 31 If the monitor works fine, replace the system board...
HMM ThinkPad 380XD,385XD (May 1998)
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IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998
IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998
HMM ThinkPad 380XD,385XD (May 1998)
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IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998 IBM
IBM Mobile Systems S10L-9623-00 ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998 IBM
HMM ThinkPad 380XD,385XD (May 1998)
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..., be sure to service computers. iii About This Manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. Important This manual is divided into sections as follows: The Introduction section provides general ...service, reference, and product-specific parts information. The manual is intended for IBM ThinkPad 380XD, 385XD (2635) products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to troubleshoot problems ...
..., be sure to service computers. iii About This Manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. Important This manual is divided into sections as follows: The Introduction section provides general ...service, reference, and product-specific parts information. The manual is intended for IBM ThinkPad 380XD, 385XD (2635) products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to troubleshoot problems ...
HMM ThinkPad 380XD,385XD (May 1998)
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...and are provided in this by shaking the computer and listening for rattling sounds. Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in English, ...métal pourraient causer un court-circuit. Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. IBM ThinkPad 380XD, 385XD (2635) 5 Verificare ciò scuotendo l'elaboratore e prestando attenzione ad eventuali rumori; Pour ce faire, secouez l'unité...
...and are provided in this by shaking the computer and listening for rattling sounds. Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in English, ...métal pourraient causer un court-circuit. Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. IBM ThinkPad 380XD, 385XD (2635) 5 Verificare ciò scuotendo l'elaboratore e prestando attenzione ad eventuali rumori; Pour ce faire, secouez l'unité...
HMM ThinkPad 380XD,385XD (May 1998)
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... procedure to enter the advanced diagnostic menu. Type Y (Yes) to the question that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD b. If the drive is required. Press Ctrl+A to select the test device: 1. a. Audio Checkout 1. Insert a blank diskette ...to "Port Replicator Checkout" on the screen. A write-enabled, blank, formatted 2HD diskette is attached to a port replicator, go to the service manual of the port replicator to a controller, drive, or diskette. FDD-1 represents a diskette drive in the Easy-Setup menu. 2. Click on FDD-1....
... procedure to enter the advanced diagnostic menu. Type Y (Yes) to the question that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD b. If the drive is required. Press Ctrl+A to select the test device: 1. a. Audio Checkout 1. Insert a blank diskette ...to "Port Replicator Checkout" on the screen. A write-enabled, blank, formatted 2HD diskette is attached to a port replicator, go to the service manual of the port replicator to a controller, drive, or diskette. FDD-1 represents a diskette drive in the Easy-Setup menu. 2. Click on FDD-1....
HMM ThinkPad 380XD,385XD (May 1998)
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... in the "FRU/Action" columns. Note: Perform the FRU replacement or actions in the sequence shown in the ThinkPad notebook computers, see the manual for that device. If a FRU replacement did not solve the problem, put the original part back in POST ...or system operation. This index can be replaced when servicing a computer. Go to "Undetermined Problems" on page 28. 2. Numeric error codes show the errors detected in the computer. System board 38 IBM ThinkPad 380XD...
... in the "FRU/Action" columns. Note: Perform the FRU replacement or actions in the sequence shown in the ThinkPad notebook computers, see the manual for that device. If a FRU replacement did not solve the problem, put the original part back in POST ...or system operation. This index can be replaced when servicing a computer. Go to "Undetermined Problems" on page 28. 2. Numeric error codes show the errors detected in the computer. System board 38 IBM ThinkPad 380XD...
HMM ThinkPad 380XD,385XD (May 1998)
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LCD-Related Symptoms Important The TFT LCD for the above tests.) 46 IBM ThinkPad 380XD, 385XD A small number of missing, discolored, or lighted dots (on , and a blank LCD during POST. 1. LCD too dark. 3. The screen is unreadable. 2. System board 1. ...Device-Related Symptoms Symptom / Error FRU / Action in characters. 3. If not, replace the external monitor. Parallel port wrap test. 3. Printer cable (See the printer manual for the notebook computer contains over 921,000 thin-film transistors (TFTs). LCD backlight not working. 2. The LCD screen is abnormal. 4. Reseat the CPU Card...
LCD-Related Symptoms Important The TFT LCD for the above tests.) 46 IBM ThinkPad 380XD, 385XD A small number of missing, discolored, or lighted dots (on , and a blank LCD during POST. 1. LCD too dark. 3. The screen is unreadable. 2. System board 1. ...Device-Related Symptoms Symptom / Error FRU / Action in characters. 3. If not, replace the external monitor. Parallel port wrap test. 3. Printer cable (See the printer manual for the notebook computer contains over 921,000 thin-film transistors (TFTs). LCD backlight not working. 2. The LCD screen is abnormal. 4. Reseat the CPU Card...
HMM ThinkPad 380XD,385XD (May 1998)
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System board 4. FRU / Action in Sequence Power shuts down during operation. 1. IBM ThinkPad 380XD, 385XD (2635) 47 The system does not power off. (See "Power Shutdown Switch" on page 22.) 1. Device cable Power-Related Symptoms Symptom / Error FRU / ... when the port replicator is detected, do the following: 1. PC Card slot pin is damaged. Run serial or parallel port wrap test. (See the device manual for the test.) 2. Battery pack 3. Symptom / Error Serial or parallel port device problems. FRU / Action in this list and the problem remains, see "Undetermined...
System board 4. FRU / Action in Sequence Power shuts down during operation. 1. IBM ThinkPad 380XD, 385XD (2635) 47 The system does not power off. (See "Power Shutdown Switch" on page 22.) 1. Device cable Power-Related Symptoms Symptom / Error FRU / ... when the port replicator is detected, do the following: 1. PC Card slot pin is damaged. Run serial or parallel port wrap test. (See the device manual for the test.) 2. Battery pack 3. Symptom / Error Serial or parallel port device problems. FRU / Action in this list and the problem remains, see "Undetermined...
TP 380Z Shipping Checklist that was provided with the system in the box. It provides a list of material that shipped with the Th
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...item is missing or damaged, please contact your place of purchase. Part Number: 27L2658 ThinkPad 380Z Shipping Checklist Thank you for Windows 98 1 or Windows NT 1 MWicrionsdofot ws98 AC Adapter Battery pack ThinkPad Customization CD 1 (Windows 98 only) and Recovery CD 1 Books: Setup Guide User...Service Information Card 1 These items are included only on this list with the operating system installed. Computer Power cord Manual package for purchasing the IBM ThinkPad 380Z computer. Title: C79ENMST CreationDate: 06/21/98 13:49:23 Copyright IBM Corporation 1998 Match the items on...
...item is missing or damaged, please contact your place of purchase. Part Number: 27L2658 ThinkPad 380Z Shipping Checklist Thank you for Windows 98 1 or Windows NT 1 MWicrionsdofot ws98 AC Adapter Battery pack ThinkPad Customization CD 1 (Windows 98 only) and Recovery CD 1 Books: Setup Guide User...Service Information Card 1 These items are included only on this list with the operating system installed. Computer Power cord Manual package for purchasing the IBM ThinkPad 380Z computer. Title: C79ENMST CreationDate: 06/21/98 13:49:23 Copyright IBM Corporation 1998 Match the items on...
TP 380Z User's Reference that was provided with the system in the box.
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For other types of modems, follow the instructions in the Online 66 IBM ThinkPad 380Z User's Reference For details on the PC Card modem. For example, push the push-pop of the cable to a telephone outlet 2 . 2 1 If your computer ...shares a single telephone cable with a telephone, use the cable supplied with your computer. "Basic" in the manual supplied with the modem. 1 6 Connect one end of the telephone cable to the PC Card modem 1 and the other end of the PC Card modem...
For other types of modems, follow the instructions in the Online 66 IBM ThinkPad 380Z User's Reference For details on the PC Card modem. For example, push the push-pop of the cable to a telephone outlet 2 . 2 1 If your computer ...shares a single telephone cable with a telephone, use the cable supplied with your computer. "Basic" in the manual supplied with the modem. 1 6 Connect one end of the telephone cable to the PC Card modem 1 and the other end of the PC Card modem...
TP 380Z User's Reference that was provided with the system in the box.
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... can see other parts by moving the image with an external mouse attached. You can set up the TrackPoint manually with Fn+F7. The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference You can see only part of the screen at a time. button. 4 Click on the ... am at my desk, but then use both at the same time, the resolution of both with the Display Device buttons of the ThinkPad Configuration program or with the ThinkPad Configuration program as follows: 1 Double-click on the Change... The TrackPoint has an "auto disable" setting that disables it when you...
... can see other parts by moving the image with an external mouse attached. You can set up the TrackPoint manually with Fn+F7. The "Update Device Driver Wizard" window appears. 96 IBM ThinkPad 380Z User's Reference You can see only part of the screen at a time. button. 4 Click on the ... am at my desk, but then use both at the same time, the resolution of both with the Display Device buttons of the ThinkPad Configuration program or with the ThinkPad Configuration program as follows: 1 Double-click on the Change... The TrackPoint has an "auto disable" setting that disables it when you...
TP 380Z User's Reference that was provided with the system in the box.
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...already configured in jack supports the following phrase: REM - Some microphones, such as follows before you must set up a second CardBus Card manually by PC Card (PCMCIA) wizard - Title: C79EPMST CreationDate: 06/22/98 12:00:09 Considerations A USB Connector Consideration If your ...are using the Device Manager. Do not remove the rest of microphones: A dynamic microphone A self-battery-powered condenser microphone 106 IBM ThinkPad 380Z User's Reference Using an External Condenser Microphone If you disabled the PCIC controller and then later reenabled it occurs in the Device ...
...already configured in jack supports the following phrase: REM - Some microphones, such as follows before you must set up a second CardBus Card manually by PC Card (PCMCIA) wizard - Title: C79EPMST CreationDate: 06/22/98 12:00:09 Considerations A USB Connector Consideration If your ...are using the Device Manager. Do not remove the rest of microphones: A dynamic microphone A self-battery-powered condenser microphone 106 IBM ThinkPad 380Z User's Reference Using an External Condenser Microphone If you disabled the PCIC controller and then later reenabled it occurs in the Device ...
TP 380Z User's Reference that was provided with the system in the box.
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...If an external keyboard is connected, the numeric keypad on password if it , press and hold Shift; Power on . Note: See the manual supplied with the IBM PS/2 mouse, disable the TrackPoint using the keyboard again. Change the mouse driver to the mouse. then press NumLk. ... keyboard problem is not a defect. Wait several seconds under the following conditions: When the computer is securely connected to the computer. 116 IBM ThinkPad 380Z User's Reference The numeric lock function is pressed for how to the normal state. If an external numeric keypad or a mouse is not...
...If an external keyboard is connected, the numeric keypad on password if it , press and hold Shift; Power on . Note: See the manual supplied with the IBM PS/2 mouse, disable the TrackPoint using the keyboard again. Change the mouse driver to the mouse. then press NumLk. ... keyboard problem is not a defect. Wait several seconds under the following conditions: When the computer is securely connected to the computer. 116 IBM ThinkPad 380Z User's Reference The numeric lock function is pressed for how to the normal state. If an external numeric keypad or a mouse is not...
TP 380Z User's Reference that was provided with the system in the box.
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... with the label side up. The application software in the tray with one of the following: - To avoid this, open the LCD to the application manuals for more information. Make sure that radiate infrared rays, such as that : The communication speeds are near your computer or the communicating device. Multisession photo...
... with the label side up. The application software in the tray with one of the following: - To avoid this, open the LCD to the application manuals for more information. Make sure that radiate infrared rays, such as that : The communication speeds are near your computer or the communicating device. Multisession photo...
TP 380Z User's Reference that was provided with the system in the box.
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Click on the Connection tab. 6. Click on Properties, not Dialing Properties. 5. Note: Click on OK. 14. Make sure that came with the ThinkPad Configuration program is the same in all active windows. Click on Start and move the cursor to the "Modem Properties" window by clicking on Dialing ... 12:00:09 Troubleshooting Charts Problem Your PC Card modem does not work. Click on Control Panel, and then double-click on Close to the manual that the COM port you cannot use tone dialing. 13. Action Make sure that there is selected. 10. Contact your PC Card, if any. 124...
Click on the Connection tab. 6. Click on Properties, not Dialing Properties. 5. Note: Click on OK. 14. Make sure that came with the ThinkPad Configuration program is the same in all active windows. Click on Start and move the cursor to the "Modem Properties" window by clicking on Dialing ... 12:00:09 Troubleshooting Charts Problem Your PC Card modem does not work. Click on Control Panel, and then double-click on Close to the manual that the COM port you cannot use tone dialing. 13. Action Make sure that there is selected. 10. Contact your PC Card, if any. 124...
TP 380Z User's Reference that was provided with the system in the box.
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...Card are correctly installed. Refer to Plug and Play as follows: 1. Click on the screen. however, it does not work. Refer to the manuals supplied with your computer; Double-click on PC Card Slots. Click on PCMCIA Socket. 5. If the PC Card is shown. Chapter 4. Solving ...them at boot time. Change the card driver to "Basic" in CardSoft Mode, there are some cards that you are correct. Start the ThinkPad Configuration program. 2. Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts Problem The PC Card is recognized by PC Card support ...
...Card are correctly installed. Refer to Plug and Play as follows: 1. Click on the screen. however, it does not work. Refer to the manuals supplied with your computer; Double-click on PC Card Slots. Click on PCMCIA Socket. 5. If the PC Card is shown. Chapter 4. Solving ...them at boot time. Change the card driver to "Basic" in CardSoft Mode, there are some cards that you are correct. Start the ThinkPad Configuration program. 2. Title: C79EPMST CreationDate: 06/22/98 12:00:09 Troubleshooting Charts Problem The PC Card is recognized by PC Card support ...