Service Guide
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ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
Service Guide
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ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
Service Guide
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Taking care of your computer . . . 5 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the Lenovo Care button 2 Chapter 2. Getting help and service . . . 45 Getting help and service 45 Getting help on the Web 45 Calling the Customer Support Center . . . 45... disk drive 34 Replacing memory 37 Chapter 6. Warranty information . . . . 53 Types of Compliance . . 64 Japanese VCCI Class B statement . . . . 65 EU WEEE Statements 65 © Copyright Lenovo 2008 iii
Taking care of your computer . . . 5 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the Lenovo Care button 2 Chapter 2. Getting help and service . . . 45 Getting help and service 45 Getting help on the Web 45 Calling the Customer Support Center . . . 45... disk drive 34 Replacing memory 37 Chapter 6. Warranty information . . . . 53 Types of Compliance . . 64 Japanese VCCI Class B statement . . . . 65 EU WEEE Statements 65 © Copyright Lenovo 2008 iii
Service Guide
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Notice for users in the U.S.A 65 ENERGY STAR model information . . . . 66 Notice for Regulatory information . . . . 68 Trademarks 69 Index 71 iv ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
Notice for users in the U.S.A 65 ENERGY STAR model information . . . . 66 Notice for Regulatory information . . . . 68 Trademarks 69 Index 71 iv ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
Service Guide
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..., vibrate, push, or place heavy objects on indicator is off . - v Use a quality carrying case that the power-on your computer in hibernation mode. vi ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Applying strong force to put it off : - This will help to prevent damage to put it . Handle your...
..., vibrate, push, or place heavy objects on indicator is off . - v Use a quality carrying case that the power-on your computer in hibernation mode. vi ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Applying strong force to put it off : - This will help to prevent damage to put it . Handle your...
Service Guide
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v Click Start, move the pointer to ThinkVantage®. Click Access Help. It includes a few tips for your ThinkPad computer, basic troubleshooting information, some recovery procedures, help . The troubleshooting information in the Lenovo Care, click Access on your ThinkPad® computer and get started. Access Help is a comprehensive online manual that might prevent you from...
v Click Start, move the pointer to ThinkVantage®. Click Access Help. It includes a few tips for your ThinkPad computer, basic troubleshooting information, some recovery procedures, help . The troubleshooting information in the Lenovo Care, click Access on your ThinkPad® computer and get started. Access Help is a comprehensive online manual that might prevent you from...
Service Guide
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... when your computer is working normally, and even when it is hidden from it. 2 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Finding information with the Lenovo Care button The blue Lenovo Care button can also use your ThinkPad computer. Regulatory Notice supplements this Guide. Read it has been approved for getting started...
... when your computer is working normally, and even when it is hidden from it. 2 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Finding information with the Lenovo Care button The blue Lenovo Care button can also use your ThinkPad computer. Regulatory Notice supplements this Guide. Read it has been approved for getting started...
Service Guide
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...exposing your hands when you will get the most important instructions for an extended time to facilitate safe electrostatic discharge. © Copyright Lenovo 2008 3 Important tips Be careful about where and how you need to use and enjoyment out of your computer is designed and ...manufactured to prevent the risk of your ThinkPad computer Though your computer. Chapter 2. Wherever possible, ground your computer away from plastic bags. Your computer is designed to function reliably...
...exposing your hands when you will get the most important instructions for an extended time to facilitate safe electrostatic discharge. © Copyright Lenovo 2008 3 Important tips Be careful about where and how you need to use and enjoyment out of your computer is designed and ...manufactured to prevent the risk of your ThinkPad computer Though your computer. Chapter 2. Wherever possible, ground your computer away from plastic bags. Your computer is designed to function reliably...
Service Guide
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.... v Wait until you are not sure which kind of the drive slot. 4 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide v Turn off attached devices, and disconnect cords and cables. Carry your computer properly v Before moving your computer also enables Lenovo to a PBX (private branch exchange) or any objects (including paper) between...
.... v Wait until you are not sure which kind of the drive slot. 4 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide v Turn off attached devices, and disconnect cords and cables. Carry your computer properly v Before moving your computer also enables Lenovo to a PBX (private branch exchange) or any objects (including paper) between...
Service Guide
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... card, do so might cause damage to replace your system board, or HDD. Chapter 2. Taking care of your computer Occasionally clean your ThinkPad computer 5 Memory Card, such as acid or alkaline). Absorb the diluted detergent into a sponge. ExpressCard - If you will have to... of the reader with a dirty finger. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to modify your computer v Only an authorized ThinkPad repair technician should disassemble and repair your nail or anything hard. v Before you install any of...
... card, do so might cause damage to replace your system board, or HDD. Chapter 2. Taking care of your computer Occasionally clean your ThinkPad computer 5 Memory Card, such as acid or alkaline). Absorb the diluted detergent into a sponge. ExpressCard - If you will have to... of the reader with a dirty finger. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to modify your computer v Only an authorized ThinkPad repair technician should disassemble and repair your nail or anything hard. v Before you install any of...
Service Guide
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... outside. 2. Cleaning your computer keyboard 1. If you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it . 6 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of the liquid...
... outside. 2. Cleaning your computer keyboard 1. If you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it . 6 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of the liquid...
Service Guide
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...found in the package with the ThinkPad computer, see "Restoring the factory contents" on page 55 of this Guide. © Copyright Lenovo 2008 7 More tips can I follow when using my ThinkPad computer? Your computer may have come with my ThinkPad computer? This guide describes methods ...of this first" on page v, and also Chapter 2, "Taking care of my new ThinkPad computer? Chapter 3. Where ...
...found in the package with the ThinkPad computer, see "Restoring the factory contents" on page 55 of this Guide. © Copyright Lenovo 2008 7 More tips can I follow when using my ThinkPad computer? Your computer may have come with my ThinkPad computer? This guide describes methods ...of this first" on page v, and also Chapter 2, "Taking care of my new ThinkPad computer? Chapter 3. Where ...
Service Guide
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... the Restart submenu to load manufacture default or user defaults settings or discard the changes. 8 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide For details, see Appendix A, "Warranty information," on page 53. When the ThinkPad logo comes up your computer. You can start the utility by the supervisor password. When the...
... the Restart submenu to load manufacture default or user defaults settings or discard the changes. 8 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide For details, see Appendix A, "Warranty information," on page 53. When the ThinkPad logo comes up your computer. You can start the utility by the supervisor password. When the...
Service Guide
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... choose any tests may take up to PC-Doctor for Windows. 3. Turn off the computer, and then turn it is running. When the ThinkPad logo comes up the operating system. Chapter 3. 7. then press Enter. For more information about PC-Doctor, see the Help for the program.... The Rescue and Recovery workspace opens. 3. Click Diagnose hardware. Click PC-Doctor for restarting your system without starting up , immediately press the Lenovo Care button, F11, or Enter key. do as follows: 1. Solving computer problems 9 To run PC-Doctor, do not interrupt the test ...
... choose any tests may take up to PC-Doctor for Windows. 3. Turn off the computer, and then turn it is running. When the ThinkPad logo comes up the operating system. Chapter 3. 7. then press Enter. For more information about PC-Doctor, see the Help for the program.... The Rescue and Recovery workspace opens. 3. Click Diagnose hardware. Click PC-Doctor for restarting your system without starting up , immediately press the Lenovo Care button, F11, or Enter key. do as follows: 1. Solving computer problems 9 To run PC-Doctor, do not interrupt the test ...
Service Guide
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... Chip-Unique-EKS in - Message Solution 1802: Unauthorized network card is plugged in EEPROM is not supported on this computer. Chip-Unique-EKS! 10 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide In the charts, x can be caused by Chip-Unique-EKS broken or non-specified GMCH. Power off and...
... Chip-Unique-EKS in - Message Solution 1802: Unauthorized network card is plugged in EEPROM is not supported on this computer. Chip-Unique-EKS! 10 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide In the charts, x can be caused by Chip-Unique-EKS broken or non-specified GMCH. Power off and...
Service Guide
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... detected. 8318: S.M.A.R.T. Message Solution 8207: NO ROM BASIC This message occurs on some systems when no FLASH part (System uses a PROM or EPROM). 12 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide This message can be reported by an ATAPI device using the S.M.A.R.T. S.M.A.R.T. This is flagged as possible virus activity...
... detected. 8318: S.M.A.R.T. Message Solution 8207: NO ROM BASIC This message occurs on some systems when no FLASH part (System uses a PROM or EPROM). 12 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide This message can be reported by an ATAPI device using the S.M.A.R.T. S.M.A.R.T. This is flagged as possible virus activity...
Service Guide
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... is not present in the AMIBIOS8 ROM. 870B: Floppy Controller Failure Error in the setup. This error can typically be resolved by the BIOS. 14 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
... is not present in the AMIBIOS8 ROM. 870B: Floppy Controller Failure Error in the setup. This error can typically be resolved by the BIOS. 14 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide
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... Three short beeps, pause, three more short beeps, and one short beep. Solution: 1. Make sure that the memory cards have the computer serviced. 16 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If a power-on again for 4 seconds or more. 2. Press any beeps: 1. Type the correct password and press Enter...
... Three short beeps, pause, three more short beeps, and one short beep. Solution: 1. Make sure that the memory cards have the computer serviced. 16 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide If a power-on again for 4 seconds or more. 2. Press any beeps: 1. Type the correct password and press Enter...
Service Guide
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... startup. If you cannot startup Windows, use PC-Doctor from the HDD. Solution: v If you must take your computer to a Lenovo authorized servicer or a marketing representative to have that the memory is required, and a fee will be necessary to remove all added memories...parts and service. You must take your computer has been installed. 4. Follow the appropriate corrective actions for parts and service. 18 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Solution: 1. For the procedures to remove and reinstall a memory, refer to the instructions ...
... startup. If you cannot startup Windows, use PC-Doctor from the HDD. Solution: v If you must take your computer to a Lenovo authorized servicer or a marketing representative to have that the memory is required, and a fee will be necessary to remove all added memories...parts and service. You must take your computer has been installed. 4. Follow the appropriate corrective actions for parts and service. 18 ThinkPad® SL300, SL400, and SL500 Service and Troubleshooting Guide Solution: 1. For the procedures to remove and reinstall a memory, refer to the instructions ...
Service Guide
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... type a letter. Solving computer problems 19 Select the Hardware tab. Solution: Check the mouse driver in the Device Manager window, and make sure that the ThinkPad UltraNav® Pointing Device driver is correctly connected to the computer. Click Start → Control Panel. 2. Keyboard problems Problem: All or some keys on the...
... type a letter. Solving computer problems 19 Select the Hardware tab. Solution: Check the mouse driver in the Device Manager window, and make sure that the ThinkPad UltraNav® Pointing Device driver is correctly connected to the computer. Click Start → Control Panel. 2. Keyboard problems Problem: All or some keys on the...
