User guide
Page 14
... on • Make sure you are using the power cord that came with your printer is plugged in -one printer, then Print Quality (missing colors, blank prints, etc). 11 www.kodak.com/go to your computer. • If you hear them click into an outlet...troubleshooting Some problems can be resolved quickly by power cycling the printer: Turn off your printer. - For additional information, go /aiosupport Wait five seconds. that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are installed correctly when you are using a USB cable, make...
... on • Make sure you are using the power cord that came with your printer is plugged in -one printer, then Print Quality (missing colors, blank prints, etc). 11 www.kodak.com/go to your computer. • If you hear them click into an outlet...troubleshooting Some problems can be resolved quickly by power cycling the printer: Turn off your printer. - For additional information, go /aiosupport Wait five seconds. that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are installed correctly when you are using a USB cable, make...
User guide
Page 15
...paper tray. Error codes/messages • Go to www.kodak.com/go /aiosupport 12 Do not use a feature on my printer, then Fax. Press Home. - KODAK ESP Office 6100 Series All-in-One Printer Problem Possible Solutions Ink cartridge • Check that Regions is set to the correct country... cleanout area. • Remove the duplexer and gently remove any paper from inside the printer. • Make sure the paper in -one printer, then Cannot use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Select All-in-one printer, then Paper jam.
...paper tray. Error codes/messages • Go to www.kodak.com/go /aiosupport 12 Do not use a feature on my printer, then Fax. Press Home. - KODAK ESP Office 6100 Series All-in-One Printer Problem Possible Solutions Ink cartridge • Check that Regions is set to the correct country... cleanout area. • Remove the duplexer and gently remove any paper from inside the printer. • Make sure the paper in -one printer, then Cannot use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Select All-in-one printer, then Paper jam.
Extended user guide
Page 71
... and ink cartridges are installed correctly. (The printhead and ink cartridges are using a wireless connection, make sure: - that the USB cable is plugged in and turned on the printer. For wireless connectivity issues, go to both your printer and your printer. •...is plugged into place.) www.kodak.com/go /inkjetnetworking. • Open the printer access door and clear any obstructions. • Check that came with your printer. Problem Printer does not power on Printer not detected Wireless connectivity Printhead carriage jam Possible Solutions • Make sure...
... and ink cartridges are installed correctly. (The printhead and ink cartridges are using a wireless connection, make sure: - that the USB cable is plugged in and turned on the printer. For wireless connectivity issues, go to both your printer and your printer. •...is plugged into place.) www.kodak.com/go /inkjetnetworking. • Open the printer access door and clear any obstructions. • Check that came with your printer. Problem Printer does not power on Printer not detected Wireless connectivity Printhead carriage jam Possible Solutions • Make sure...
Extended user guide
Page 72
...duplexer and gently remove any paper from inside the printer. • Make sure the paper in -one printer, then Paper jam. • Make sure that the wall phone line is plugged into place. • Check for a dial tone. • Verify that KODAK Ink Cartridge(s) are connected to a DSL phone line, make... sure you are installed. Press or to www.kodak.com/go/itg. ...
...duplexer and gently remove any paper from inside the printer. • Make sure the paper in -one printer, then Paper jam. • Make sure that the wall phone line is plugged into place. • Check for a dial tone. • Verify that KODAK Ink Cartridge(s) are connected to a DSL phone line, make... sure you are installed. Press or to www.kodak.com/go/itg. ...
Extended user guide
Page 91
... getting help on the web, 67 ink cartridge, 66 paper jam, 66 print quality, 66 printer does not power on, 65 printer not detected, 65 printhead carriage jams, 65 wireless connectivity, 65 U Unlisted network, connecting to, 7 Updating printer firmware, 63 software, 63 USB port,... LED, 3 status light, 68 technology supported, 71 WiFi Setup Wizard, on printer, 5 Wireless network settings, configuring, 5 Wireless network, connecting to, 5 connecting to another KODAK All-in-One Printer, 11 installing printer on additional computers on network, 10 listed network, 5 printing the configuration, 10...
... getting help on the web, 67 ink cartridge, 66 paper jam, 66 print quality, 66 printer does not power on, 65 printer not detected, 65 printhead carriage jams, 65 wireless connectivity, 65 U Unlisted network, connecting to, 7 Updating printer firmware, 63 software, 63 USB port,... LED, 3 status light, 68 technology supported, 71 WiFi Setup Wizard, on printer, 5 Wireless network settings, configuring, 5 Wireless network, connecting to, 5 connecting to another KODAK All-in-One Printer, 11 installing printer on additional computers on network, 10 listed network, 5 printing the configuration, 10...
Extended User Guide
Page 72
... to www.kodak.com/go /inkjetnetworking. Printer not detected • Make sure your printer. your wireless network (check the Wi-Fi connectivity LED and the SSID). - that came with your printer is transmitting data. - Printhead carriage jam • Open the printer access door and clear any obstructions. • Check that the printhead and ink cartridges are installed...
... to www.kodak.com/go /inkjetnetworking. Printer not detected • Make sure your printer. your wireless network (check the Wi-Fi connectivity LED and the SSID). - that came with your printer is transmitting data. - Printhead carriage jam • Open the printer access door and clear any obstructions. • Check that the printhead and ink cartridges are installed...
Extended User Guide
Page 73
... select Country/Region, then press OK. - Select All-in-one printer, then Paper jam. • Make sure that the wall phone line is plugged into place. • Check for a dial tone. • Verify that KODAK Ink Cartridge(s) are connected to a DSL phone line, make sure you ...the phone jack. Problem Print quality Ink cartridge Paper jam Cannot send or receive a fax KODAK ESP Office 6100 Series All-in -one printer, then Cannot use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Press or to www.kodak.com/go /itg. For more information,...
... select Country/Region, then press OK. - Select All-in-one printer, then Paper jam. • Make sure that the wall phone line is plugged into place. • Check for a dial tone. • Verify that KODAK Ink Cartridge(s) are connected to a DSL phone line, make sure you ...the phone jack. Problem Print quality Ink cartridge Paper jam Cannot send or receive a fax KODAK ESP Office 6100 Series All-in -one printer, then Cannot use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Press or to www.kodak.com/go /itg. For more information,...
Extended User Guide
Page 91
... photo paper, 21 plain paper, 16 sizes, 15, 75 types, 15, 75 paper jam cleanout area, 1 www.kodak.com/go/aiosupport 85 Index H home button, 2 Home Center Software, 3 hostname, printer, 9 I image formats supported, 72 index card stock, sizes, 75 ink cartridges, 1 replacing, 56-58 ink levels, 64 IP address, 8 IP address, viewing, 9 iPhone, printing...
... photo paper, 21 plain paper, 16 sizes, 15, 75 types, 15, 75 paper jam cleanout area, 1 www.kodak.com/go/aiosupport 85 Index H home button, 2 Home Center Software, 3 hostname, printer, 9 I image formats supported, 72 index card stock, sizes, 75 ink cartridges, 1 replacing, 56-58 ink levels, 64 IP address, 8 IP address, viewing, 9 iPhone, printing...
Extended User Guide
Page 93
removing printhead, 60 replacing ink cartridges, 56-58 resolution, scanning, 36, 37 rings to answer, 43 S safety information, 77-78 scan button, 2 scanner glass, 1 cleaning, 54 scanner lid, 1 scanner type, 71 ...-size paper, 18 photo paper, 21 plain paper, 16 troubleshooting, 66-69 error message, 68 faxing, 67 help on the web, 68 ink cartridge, 67 paper jam, 67 power, 66 print quality, 67 printer not detected, 66 printhead carriage jam, 66 wireless connectivity, 66 two-sided printing automatic, 27-28 manual, 28-29 U updating...
removing printhead, 60 replacing ink cartridges, 56-58 resolution, scanning, 36, 37 rings to answer, 43 S safety information, 77-78 scan button, 2 scanner glass, 1 cleaning, 54 scanner lid, 1 scanner type, 71 ...-size paper, 18 photo paper, 21 plain paper, 16 troubleshooting, 66-69 error message, 68 faxing, 67 help on the web, 68 ink cartridge, 67 paper jam, 67 power, 66 print quality, 67 printer not detected, 66 printhead carriage jam, 66 wireless connectivity, 66 two-sided printing automatic, 27-28 manual, 28-29 U updating...