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Kodak ESP Office 6150 Support Question

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Question posted by faisonjuanita on July 22nd, 2012

Printhead Cartridge Jam Error. How Do I Fix This?

printhead cartridge jam. Obstruction removed; checked installation of printhead but what exactly am I looking for? The printhead is not moveable.

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Answer #1: Posted by frank7281 on July 26th, 2012 1:24 AM

This answer was accepted by the poster of the original question.

frank7281

Member since:
July 26th, 2012

Points: 550

550
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Alot of times the printhead gets stuck to the far left and will not move even if you try unpluging the printer and try moving it by hand. Make sure the printer is plugged in turn the printer around and push on the rear tabs and remove the rear covers. Make sure you remove both covers that are in the rear of the printer. Turn the printer around and now open the front cover to get to the cartridge Turn the printer on and the complete printhead with the cartridges should now move over to the right. It should show an error message that the rear covers are not closed properly. Remove both cartridges and put aside. Remove the printhead by pushing on the button in the middle of the back while lifting up the grey tab on top of the print head that locks the printhead in. Remove the printhead and take a wet paper towel and clean off all of the ink that is all over the face of the printhead. Also look down into the bracket where the print head fits and also clean any ink that you find. Wipe everything dry and install the printhead and cartridges and install the rear covers turn the printer off and then back on and your printer should start working again.

Answer #2: Posted by cillaspraise on July 9th, 2013 3:56 PM

cillaspraise

Member since:
July 9th, 2013

Points: 10

40
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I did everything previously suggested. Didn't work for me. I unplugged the computer. Turned the computer on the side the printhead cartridge is jam (left side for the Kodak ESP Office 6150). Plugged in the power cord, turned it on and the printhead retuned to the middle position while on its side. Proceeded to clean unit as suggested with damp towel, very messy, it calibrated and is working fine now.

Related Kodak ESP Office 6150 Manual Pages

User guide - Page 6

... (ADF) 4 Line in phone port 5 Ext out phone port 6 USB port 7 Ethernet port 8 Power cord port 9 Duplexer/cleanout cover 10 11 10 Printer access door 11 Printhead with ink cartridges installed 12 Output tray extender with paper stop 13 Output tray 14 Scanner glass 15 Scanner lid 16 Front paper-edge guide 17 Paper...

User guide - Page 14

... your computer. • If you are using a USB cable, make sure: - Printhead carriage jam • Open the printer access door and clear any obstructions. • Check that the USB cable is connected to help troubleshoot problems with your printer. - the printer is connected to www.kodak.com/go /inkjetnetworking. 3 Troubleshooting Basic troubleshooting Some problems can be resolved...

User guide - Page 15

... select your error code or message. Do not use a feature on my printer, then Fax. Select All-in-one printer, then Cannot use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Press to select Printer Settings, then press OK. - KODAK ESP Office 6100 Series All-in-One Printer Problem Possible Solutions Ink cartridge • Check that KODAK...

Extended user guide - Page 4

... glass and document backing 54 Replacing ink cartridges...56 Replacing the printhead ...59 Updating the software and printer firmware...63 Updating if your printer is connected to a computer with WINDOWS OS 63 Updating if your printer is connected to a computer with MAC OS 64 Monitoring and adjusting printer performance ...64 Checking ink levels...64 Resetting factory defaults...

Extended user guide - Page 7

... 4 Line in phone port 5 Ext out phone port 6 USB port 7 Ethernet port 8 Power cord port 9 Cleanout area 10 Duplexer (pulled out) 11 Printer access door 12 Printhead with ink cartridges installed 13 Output tray extender with paper stop 14 Output tray 15 Scanner glass 16 Scanner lid 17 Front paper-edge guide 18 Paper...

Extended user guide - Page 18

Changing from USB to a wireless (Wi-Fi) network: If your printer is detected, driver installation begins. 7. Press to select View Network Configuration, press OK, then confirm you have not already done so, connect your printer to your printer: ESP Office 6100 Series. b. When your printer is connected to a computer with a wireless connection is listed as the name of...

Extended user guide - Page 59

...printhead and ink cartridges in the printer at www.eia.org or go to the printhead. If you use harsh or abrasive cleaners on the printer or any of its parts. • To clean the printer.... Except while cleaning the printer, keep the printer plugged into contact with the printer. However, Kodak recommends cleaning the scanner glass and lid regularly to remove dust and fingerprints, which ...

Extended user guide - Page 62

... in the printhead. Lift the printer access door, and wait for the carriage to move to the access position. The ink cartridges are located in Home Center Software. Black ink cartridge Printhead Color ink cartridge 56 www.kodak.com/go/aiosupport Maintaining Your Printer Replacing ink cartridges Your printer uses both black and color ink cartridges. You can check the approximate...

Extended user guide - Page 63

Remove the protective cap from drying out. 5. www.kodak.com/go/aiosupport 57 IMPORTANT: Insert the ink cartridge into the printhead immediately to prevent the printhead from the cartridge. Pinch the tab on the ink cartridge and lift it out of the printhead. 4. Remove the new ink cartridge from its bag. KODAK ESP Office 6100 Series All-in-One Printer 3.

Extended user guide - Page 64

Close the printer access door. 58 www.kodak.com/go/aiosupport Insert the ink cartridge into the printhead. 7. Press down on the tab until you hear a click. 8. Maintaining Your Printer 6.

Extended user guide - Page 71

....com/go/inkjetnetworking. • Open the printer access door and clear any obstructions. • Check that came with your printer. your wireless network (check the Wi-Fi connectivity LED and the SSID). - you are using the power cord that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are installed correctly when you are using a wireless...

Extended user guide - Page 72

...itg. Make sure the cartridges click into place. • Check for a dial tone. • Verify that Regions is plugged into the Line in -one printer, then Paper jam. • Make ... quality Ink cartridge Paper jam Cannot send or receive a fax Possible Solutions • For best results, use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Press...

Extended user guide - Page 88

... time setting, 4 synchronizing to another KODAK All-in-One printer, 11 installing printer on additional computers on control panel, 2 C Cancel button, 3 Changing ink cartridges. Index A Access to printhead and ink cartridges, 1 Adding a network connection to a USB-connected computer, 12 Additional computers on network, installing printer on, 10 ADF (automatic document feeder), 1 capacity, 26...

Extended user guide - Page 90

..., 1 USB, 1 Power cord connection port, 1 Power status light, 68 Print sizes, 69 speeds, 69 Printer access door, 1 performance, monitoring and adjusting, 64 settings, configuring, 4 supplies maintaining, 53 recycling, 53 Printhead removing, 60 replacing, 59 Printing, 27 documents, 27 from a wireless device, 29 pictures, 29 two-sided documents, 27 automatically, 27 manually, 28 Protecting the...

Extended user guide - Page 91

..., 16 Troubleshooting, 65 cannot send or receive fax, 66 error messages, 67 getting help on the web, 67 ink cartridge, 66 paper jam, 66 print quality, 66 printer does not power on, 65 printer not detected, 65 printhead carriage jams, 65 wireless connectivity, 65 U Unlisted network, connecting to, 7 Updating printer firmware, 63 software, 63 USB port, 1 USB to...

Extended User Guide - Page 18

... WINDOWS OS: 1. If you have an IP address. 5. Select Start > All Programs > Kodak > Kodak Printer Network Setup Utility. • If your wireless all-in-one printer (example: Kodak ESP Office 6100+1133) is listed: a. Select No, my printer is detected, driver installation begins. 8. Changing from USB to a wireless connection To change the way you have successfully...

Extended User Guide - Page 72

...power cord that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are using a USB cable, make sure: - the printer is connected to your printer. Use the following information to the printer was disconnected from the printer, then reconnected, or if power to help troubleshoot problems with your wireless network (check the Wi-Fi connectivity...

Extended User Guide - Page 73

..., then press OK. - Problem Print quality Ink cartridge Paper jam Cannot send or receive a fax KODAK ESP Office 6100 Series All-in -one printer, then Cannot use a feature on the package. • Make sure the paper is plugged into place. • Check for a dial tone. • Verify that KODAK Ink Cartridge(s) are connected to a DSL phone line...

Extended User Guide - Page 91

...printer, 9 I image formats supported, 72 index card stock, sizes, 75 ink cartridges, 1 replacing, 56-58 ink levels, 64 IP address, 8 IP address, viewing, 9 iPhone, printing from, 29 iPod Touch Device...printer to, 11 requirements for connecting, 11 network, wireless connecting non-WPS router, 6 WPS router, 7 connecting to, 5-10 installing printer...75 types, 15, 75 paper jam cleanout area, 1 www.kodak....

Extended User Guide - Page 93

removing printhead, 60 replacing ink cartridges, 56-58 resolution, scanning...45 scanning, 39 software Documents To Go, 29 for BLACKBERRY Device, 29 for iPhone, 29 for iPod Touch Device, 29 Home Center Pic Flick App, 29 support, 73 ...66-69 error message, 68 faxing, 67 help on the web, 68 ink cartridge, 67 paper jam, 67 power, 66 print quality, 67 printer not detected, 66 printhead carriage jam, 66 ...