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...drive 15 Replacing a riser-card assembly 15 Installing an adapter 16 Replacing the RAID SAS controller 18 Installing a memory module 19 Installing a microprocessor 22 Installing a Remote Supervisor Adapter II SlimLine 25 Completing the installation 26 Replacing the...the baseboard management controller utility programs 51 Chapter 5. Solving problems 53 Diagnostic tools overview 53 © Copyright IBM Corp. 2006, 2008 iii Introduction 1 The IBM System x Documentation CD 3 Hardware and software requirements 3 Using the Documentation Browser 3 Features and specifications 4 ...
...drive 15 Replacing a riser-card assembly 15 Installing an adapter 16 Replacing the RAID SAS controller 18 Installing a memory module 19 Installing a microprocessor 22 Installing a Remote Supervisor Adapter II SlimLine 25 Completing the installation 26 Replacing the...the baseboard management controller utility programs 51 Chapter 5. Solving problems 53 Diagnostic tools overview 53 © Copyright IBM Corp. 2006, 2008 iii Introduction 1 The IBM System x Documentation CD 3 Hardware and software requirements 3 Using the Documentation Browser 3 Features and specifications 4 ...
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...and information from the World Wide Web 73 Software service and support 74 Hardware service and support 74 IBM Taiwan product service 74 Appendix B. POST beep codes 53 POST error codes 54 ServerGuide problems 55 ...57 Hard disk drive problems 57 Intermittent problems 58 USB keyboard, mouse, or pointing-device problems 59 Memory problems 60 Microprocessor problems 61 Monitor problems 61 Optional-device problems 64 Power problems 65 Serial port ...Interference (VCCI) statement . . . 81 Korean Class A warning statement 82 Index 83 iv IBM System x3550 Type 7978: Installation Guide
...and information from the World Wide Web 73 Software service and support 74 Hardware service and support 74 IBM Taiwan product service 74 Appendix B. POST beep codes 53 POST error codes 54 ServerGuide problems 55 ...57 Hard disk drive problems 57 Intermittent problems 58 USB keyboard, mouse, or pointing-device problems 59 Memory problems 60 Microprocessor problems 61 Monitor problems 61 Optional-device problems 64 Power problems 65 Serial port ...Interference (VCCI) statement . . . 81 Korean Class A warning statement 82 Index 83 iv IBM System x3550 Type 7978: Installation Guide
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...17.3 inches) v Maximum weight: 15.4 kg (34 lb) when fully configured http://www.ibm.com/servers/eserver/ Integrated functions: serverproven/compat/us/. v For a list of computers will operate. v...ports (two front and two rear) v Type: PC2-5300, 667 MHz, ECC, v One Advanced System DDR II fully buffered SDRAM Management RJ-45 (active only DIMMs only when a Remote Supervisor v Slots...swap drive bay configuration support up to two microprocessors v Support for SPI Serial flash memory video BIOS v Flexible memory support - 8 MB to four 2.5-inch hot-swap SAS hard Acoustical noise emissions:...
...17.3 inches) v Maximum weight: 15.4 kg (34 lb) when fully configured http://www.ibm.com/servers/eserver/ Integrated functions: serverproven/compat/us/. v For a list of computers will operate. v...ports (two front and two rear) v Type: PC2-5300, 667 MHz, ECC, v One Advanced System DDR II fully buffered SDRAM Management RJ-45 (active only DIMMs only when a Remote Supervisor v Slots...swap drive bay configuration support up to two microprocessors v Support for SPI Serial flash memory video BIOS v Flexible memory support - 8 MB to four 2.5-inch hot-swap SAS hard Acoustical noise emissions:...
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Do not place the device on the server cover or on removing or installing a microprocessor, memory module, PCI adapter, Remote Supervisor Adapter II SlimLine, RAID controller, simple-swap hard disk drive, or battery, turn off the server and peripheral ... the rack. 4. v Take additional care when handling devices during cold weather. If you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is not working correctly, see the Problem Determination and Service Guide for information about removing the...
Do not place the device on the server cover or on removing or installing a microprocessor, memory module, PCI adapter, Remote Supervisor Adapter II SlimLine, RAID controller, simple-swap hard disk drive, or battery, turn off the server and peripheral ... the rack. 4. v Take additional care when handling devices during cold weather. If you install optional hardware, make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is not working correctly, see the Problem Determination and Service Guide for information about removing the...
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See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of memory modules that you have other information that is reported by the operating system is reserved for a maximum of 32 GB of system memory. If you can use with a minimum of dual inline memory modules (DIMMs) that... supports and other options to eight Fully Buffered DIMM PC2-5300 512 MB, 1 GB, 2 GB, and 4 GB DIMMs, for system operation, the actual usable memory size that you install additional DIMMs, Chapter 2. When you must consider when installing DIMMs: v The server supports up to install, do...
See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of memory modules that you have other information that is reported by the operating system is reserved for a maximum of 32 GB of system memory. If you can use with a minimum of dual inline memory modules (DIMMs) that... supports and other options to eight Fully Buffered DIMM PC2-5300 512 MB, 1 GB, 2 GB, and 4 GB DIMMs, for system operation, the actual usable memory size that you install additional DIMMs, Chapter 2. When you must consider when installing DIMMs: v The server supports up to install, do...
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... 8 connector Branch 1 DIMM 1 connector DIMM 2 connector DIMM 3 connector DIMM 4 connector Branch 0 Channel 1 Channel 0 v Each DIMM in the following table for memory mirroring. 20 IBM System x3550 Type 7978: Installation Guide If a failure occurs, the memory controller switches from the active pair to ensure that the server will operate correctly. v You can configure the server to maintain...
... 8 connector Branch 1 DIMM 1 connector DIMM 2 connector DIMM 3 connector DIMM 4 connector Branch 0 Channel 1 Channel 0 v Each DIMM in the following table for memory mirroring. 20 IBM System x3550 Type 7978: Installation Guide If a failure occurs, the memory controller switches from the active pair to ensure that the server will operate correctly. v You can configure the server to maintain...
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... devices and disconnect the power cords and all external cables, if necessary. 3. Remove the server cover. Installing options 21 This feature disables the failed memory from the system configuration and activates an online-spare pair of DIMMs. The online-spare DIMM pairs must be the same speed, type, and the same size...
... devices and disconnect the power cords and all external cables, if necessary. 3. Remove the server cover. Installing options 21 This feature disables the failed memory from the system configuration and activates an online-spare pair of DIMMs. The online-spare DIMM pairs must be the same speed, type, and the same size...
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...the server is not turned on. You can also be turned on from the Ethernet LAN that is reserved for system resources depends on the operating system, the configuration of memory that the server is transmitting to or receiving signals from the Remote Supervisor Adapter II SlimLine user interface. The ... the Remote Supervisor Adapter II SlimLine. Turning off the server and leave it from the power source. 32 IBM System x3550 Type 7978: Installation Guide v Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is connected to ac power but is ...
...the server is not turned on. You can also be turned on from the Ethernet LAN that is reserved for system resources depends on the operating system, the configuration of memory that the server is transmitting to or receiving signals from the Remote Supervisor Adapter II SlimLine user interface. The ... the Remote Supervisor Adapter II SlimLine. Turning off the server and leave it from the power source. 32 IBM System x3550 Type 7978: Installation Guide v Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is connected to ac power but is ...
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...to signal successful completion. v Diagnostic programs and error messages The diagnostic programs, which are stored in upgradable read-only memory (ROM) on the IBM System x Documentation CD for more than one beep to help you cannot locate and correct the problem using the information ...of the first error message. Diagnostic tools overview The following beep code descriptions to correct the problems. See "Troubleshooting tables" on the IBM System x Documentation CD, and the "Server Support" flowchart in this occurs, correct the cause of this document. A single problem might ...
...to signal successful completion. v Diagnostic programs and error messages The diagnostic programs, which are stored in upgradable read-only memory (ROM) on the IBM System x Documentation CD for more than one beep to help you cannot locate and correct the problem using the information ...of the first error message. Diagnostic tools overview The following beep code descriptions to correct the problems. See "Troubleshooting tables" on the IBM System x Documentation CD, and the "Server Support" flowchart in this occurs, correct the cause of this document. A single problem might ...
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...technical information, complete the following table provides an abbreviated list of day has not been set the date and time. 201 Memory test error. Note: Changes are installed correctly. 2. Run the Configuration/Setup Utility program, select Load Default Settings, and ...BIOS code. From the Product family menu, select System x3550 and click Continue. Under Product support, click System x. 3. Make sure that microprocessor x is connected and that are listed in the boot order. 54 IBM System x3550 Type 7978: Installation Guide Make sure that might vary slightly...
...technical information, complete the following table provides an abbreviated list of day has not been set the date and time. 201 Memory test error. Note: Changes are installed correctly. 2. Run the Configuration/Setup Utility program, select Load Default Settings, and ...BIOS code. From the Product family menu, select System x3550 and click Continue. Under Product support, click System x. 3. Make sure that microprocessor x is connected and that are listed in the boot order. 54 IBM System x3550 Type 7978: Installation Guide Make sure that might vary slightly...
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... identified as necessary. 3. (Trained service technician only) Replace the system board. 60 IBM System x3550 Type 7978: Installation Guide The server might have automatically disabled a memory bank when it detected a problem, or a memory bank might have installed the correct type of DIMMs in "Installing a memory module" on the IBM System x Documentation CD to determine which components are customer replaceable units...
... identified as necessary. 3. (Trained service technician only) Replace the system board. 60 IBM System x3550 Type 7978: Installation Guide The server might have automatically disabled a memory bank when it detected a problem, or a memory bank might have installed the correct type of DIMMs in "Installing a memory module" on the IBM System x Documentation CD to determine which components are customer replaceable units...
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... the video; Run video diagnostics (see the Problem Determination and Service Guide for information about solving undetermined problems. 62 IBM System x3550 Type 7978: Installation Guide Make sure that step must restart the server three times to reset the configuration settings to the default configuration (the...are field replaceable units (FRU). v If an action step is solved. If an external USB hub is enabled, you start some memory configurations, the 3-3-3 beep code might sound during POST, followed by a trained service technician. If this occurs and the Boot Fail Count...
... the video; Run video diagnostics (see the Problem Determination and Service Guide for information about solving undetermined problems. 62 IBM System x3550 Type 7978: Installation Guide Make sure that step must restart the server three times to reset the configuration settings to the default configuration (the...are field replaceable units (FRU). v If an action step is solved. If an external USB hub is enabled, you start some memory configurations, the 3-3-3 beep code might sound during POST, followed by a trained service technician. If this occurs and the Boot Fail Count...
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... the configuration. 2. Make sure that worked previously does not work . Replace the failing device. 64 IBM System x3550 Type 7978: Installation Guide Whenever memory or any other device is changed, you must be performed only by a trained service technician. An IBM optional device that all of the hardware and cable connections for the device are listed...
... the configuration. 2. Make sure that worked previously does not work . Replace the failing device. 64 IBM System x3550 Type 7978: Installation Guide Whenever memory or any other device is changed, you must be performed only by a trained service technician. An IBM optional device that all of the hardware and cable connections for the device are listed...
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...the ac power cord for 5 seconds. Symptom Action The server does not start. See the Problem Determination and Service Guide for any memory error beep codes. c. (Trained service technician only) System board d. (Trained service technician only) Power backplane 3. If the Channel D power LED is lit, check components in the following... are listed in the Action column until the problem is lit, check components in the Problem Determination and Service Guide. 66 IBM System x3550 Type 7978: Installation Guide v See the parts listing in the Problem Determination and Service Guide on the...
...the ac power cord for 5 seconds. Symptom Action The server does not start. See the Problem Determination and Service Guide for any memory error beep codes. c. (Trained service technician only) System board d. (Trained service technician only) Power backplane 3. If the Channel D power LED is lit, check components in the following... are listed in the Action column until the problem is lit, check components in the Problem Determination and Service Guide. 66 IBM System x3550 Type 7978: Installation Guide v See the parts listing in the Problem Determination and Service Guide on the...
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... server. v If an action step is preceded by the software, make sure that: v The server has the minimum memory that is needed to operate on the IBM System x Documentation CD to the problem. 3. Make sure that step must be performed only by a trained service technician. By...another server. 2. If you can often identify the source of the software. Contact your place of purchase of the error. 68 IBM System x3550 Type 7978: Installation Guide Video problems See "Monitor problems" on various external and internal components of the messages and suggested solutions to determine which...
... server. v If an action step is preceded by the software, make sure that: v The server has the minimum memory that is needed to operate on the IBM System x Documentation CD to the problem. 3. Make sure that step must be performed only by a trained service technician. By...another server. 2. If you can often identify the source of the software. Contact your place of purchase of the error. 68 IBM System x3550 Type 7978: Installation Guide Video problems See "Monitor problems" on various external and internal components of the messages and suggested solutions to determine which...
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...BRD An error has occurred on the system board. v Determine whether a fan has failed. Lit light path diagnostics LED with the RAID controller. 70 IBM System x3550 Type 7978: Installation Guide The error is not too... high. OVER SPEC The power supplies are not blocked. Replace the failing power supply, or remove optional devices from the server; PS2 The power supply in bay 1 has failed. VRM Reserved. v Check the system error log for information about installing a microprocessor. MEM A memory...
...BRD An error has occurred on the system board. v Determine whether a fan has failed. Lit light path diagnostics LED with the RAID controller. 70 IBM System x3550 Type 7978: Installation Guide The error is not too... high. OVER SPEC The power supplies are not blocked. Replace the failing power supply, or remove optional devices from the server; PS2 The power supply in bay 1 has failed. VRM Reserved. v Check the system error log for information about installing a microprocessor. MEM A memory...
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... other countries, or both: IBM IBM (logo) Active Memory Active PCI Active PCI-X FlashCopy i5/OS IntelliStation NetBAY Netfinity TechConnect Tivoli Tivoli Enterprise Update Connector Wake on the products and services currently available in any non-IBM product, program, or service. IBM may not apply to you.... to evaluate and verify the operation of any manner serve as an endorsement of those Web sites is at your local IBM representative for convenience only and do not allow disclaimer of International Business Machines Corporation in the United States, other countries. ...
... other countries, or both: IBM IBM (logo) Active Memory Active PCI Active PCI-X FlashCopy i5/OS IntelliStation NetBAY Netfinity TechConnect Tivoli Tivoli Enterprise Update Connector Wake on the products and services currently available in any non-IBM product, program, or service. IBM may not apply to you.... to evaluate and verify the operation of any manner serve as an endorsement of those Web sites is at your local IBM representative for convenience only and do not allow disclaimer of International Business Machines Corporation in the United States, other countries. ...
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... ya no representations or warranties with respect to the implied warranties of the standard memory with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). IBM makes no longer needed. Product recycling and disposal This unit must be thrown away..., but not limited to non-IBM products. This appliance is provided by third parties. Appendix B. Maximum memory might not include user manuals or all program functionality. Some software might differ from its retail...
... ya no representations or warranties with respect to the implied warranties of the standard memory with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). IBM makes no longer needed. Product recycling and disposal This unit must be thrown away..., but not limited to non-IBM products. This appliance is provided by third parties. Appendix B. Maximum memory might not include user manuals or all program functionality. Some software might differ from its retail...
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...commands identify 51 power 52 sel 52 sysinfo 52 © Copyright IBM Corp. 2006, 2008 command-line interface (continued) remote management 51 system identification over a LAN 51 over a serial port 51 view BMC system event log 51 command-line interface ( See CLI) configuration hardware ... configuring Serial ATA 39 custom configuration, ServeRAID Manager 38 D danger statements 6 dc power LED 31 default hostname 40 DHCP 40 DIMMs memory mirroring installation 20 order of installation 19 types supported 5, 19 display problems 61 documentation Documentation Browser 3 Documentation CD 3 DVD drive LEDs...
...commands identify 51 power 52 sel 52 sysinfo 52 © Copyright IBM Corp. 2006, 2008 command-line interface (continued) remote management 51 system identification over a LAN 51 over a serial port 51 view BMC system event log 51 command-line interface ( See CLI) configuration hardware ... configuring Serial ATA 39 custom configuration, ServeRAID Manager 38 D danger statements 6 dc power LED 31 default hostname 40 DHCP 40 DIMMs memory mirroring installation 20 order of installation 19 types supported 5, 19 display problems 61 documentation Documentation Browser 3 Documentation CD 3 DVD drive LEDs...
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...inch hot-swap hard disk drive 14 microprocessor 22 integrated functions 5 integrated Serial ATA controller, configuring 39 intermittent problems 58 84 IBM System x3550 Type 7978: Installation Guide IPMI protocol 40 Shell 40 L LED ac power 31 CD-RW/DVD drive activity 30 dc power 31 Ethernet ... 42 Red Hat 42 Serial over LAN configuration 41 SUSE SLES configuration 46 M memory problems 60 specifications 5 microprocessor heat sink 24 installing 22 problems 61 specifications 5 Microsoft Windows Emergency Management System 48 monitor problems 61 mouse problems 59 N notes 6 notes, important 76 notices...
...inch hot-swap hard disk drive 14 microprocessor 22 integrated functions 5 integrated Serial ATA controller, configuring 39 intermittent problems 58 84 IBM System x3550 Type 7978: Installation Guide IPMI protocol 40 Shell 40 L LED ac power 31 CD-RW/DVD drive activity 30 dc power 31 Ethernet ... 42 Red Hat 42 Serial over LAN configuration 41 SUSE SLES configuration 46 M memory problems 60 specifications 5 microprocessor heat sink 24 installing 22 problems 61 specifications 5 Microsoft Windows Emergency Management System 48 monitor problems 61 mouse problems 59 N notes 6 notes, important 76 notices...