Hardware Maintenance Manual
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... 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout 29 Checking the AC adapter 29 Checking operational charging 30 Checking the battery pack 30 Checking the backup battery 31 Related service information ...Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery...
... 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout 29 Checking the AC adapter 29 Checking operational charging 30 Checking the battery pack 30 Checking the backup battery 31 Related service information ...Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery...
Hardware Maintenance Manual
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...problem, see the appropriate one you turn on the computer. If the voltage is used , replace the port replicator. Note: Noise from the computer. 2. Disconnect the ac adapter and install the charged battery pack. 7. Measure the output voltage at the plug of the AC adapter for correct continuity... symptom, do the following : v Replace the system board. Turn off the computer. 6. Unplug the AC adapter cable from the AC adapter does not always indicate a defect. See the following : 1. If the voltage is used . v If the problem persists, go to "ThinkPad T500 and W500" on page 30 To ...
...problem, see the appropriate one you turn on the computer. If the voltage is used , replace the port replicator. Note: Noise from the computer. 2. Disconnect the ac adapter and install the charged battery pack. 7. Measure the output voltage at the plug of the AC adapter for correct continuity... symptom, do the following : v Replace the system board. Turn off the computer. 6. Unplug the AC adapter cable from the AC adapter does not always indicate a defect. See the following : 1. If the voltage is used . v If the problem persists, go to "ThinkPad T500 and W500" on page 30 To ...
Hardware Maintenance Manual
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...recharge it return to the next section. If the voltage is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual If the battery status indicator or icon does not turn on , remove the battery pack and let it . If the voltage is more than +11.0... be able to + 12.6 Ground (-) 3. Perform operational charging. To check the battery pack, do not click), and the percentage of the total power remaining when installed in the icon tray of the Windows® taskbar and wait for a while. Power off the computer. 2. Checking operational...
...recharge it return to the next section. If the voltage is correct, replace the system board. 30 ThinkPad T500 and W500 Hardware Maintenance Manual If the battery status indicator or icon does not turn on , remove the battery pack and let it . If the voltage is more than +11.0... be able to + 12.6 Ground (-) 3. Perform operational charging. To check the battery pack, do not click), and the percentage of the total power remaining when installed in the icon tray of the Windows® taskbar and wait for a while. Power off the computer. 2. Checking operational...
Hardware Maintenance Manual
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... the following figure. Measure the voltage of the backup battery. v If the voltage is correct, replace the system board. Turn the computer upside down. 3. Remove the battery pack (see "1100 Backup battery" on page 63). 4. General checkout 31 v If the backup battery discharges quickly after replacement, replace the system board. Red (+) Black (-) Wire Red Black Voltage (V dc...
... the following figure. Measure the voltage of the backup battery. v If the voltage is correct, replace the system board. Turn the computer upside down. 3. Remove the battery pack (see "1100 Backup battery" on page 63). 4. General checkout 31 v If the backup battery discharges quickly after replacement, replace the system board. Red (+) Black (-) Wire Red Black Voltage (V dc...
Hardware Maintenance Manual
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... and the user HDP has been forgotten and cannot be replaced for a scheduled fee. For the other models, enter ...window, select Yes . When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. then enter the master HDP. Remove the battery pack. Reinstall the backup battery and the battery pack. (B) If an SVP has been set : 1. When the ThinkPad...ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Password. 5. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo...
... and the user HDP has been forgotten and cannot be replaced for a scheduled fee. For the other models, enter ...window, select Yes . When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. then enter the master HDP. Remove the battery pack. Reinstall the backup battery and the battery pack. (B) If an SVP has been set : 1. When the ThinkPad...ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Password. 5. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo...
Hardware Maintenance Manual
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... clock error. 1. CPU. 2. DIMM. 2. System board. 1802 Unauthorized network card is plugged in sequence 0250 System battery error-System battery is cleared. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. DIMM. 2. Remove Mini PCI network card. ... 2. System board. 02F6 Software NMI failed 1. System board. 1803 1. Reset the password by connecting the ac adapter. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0280 Previous boot incomplete- System board. 02F4 EISA CMOS not...
... clock error. 1. CPU. 2. DIMM. 2. System board. 1802 Unauthorized network card is plugged in sequence 0250 System battery error-System battery is cleared. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. DIMM. 2. Remove Mini PCI network card. ... 2. System board. 02F6 Software NMI failed 1. System board. 1803 1. Reset the password by connecting the ac adapter. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0280 Previous boot incomplete- System board. 02F4 EISA CMOS not...
Hardware Maintenance Manual
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...simply is operating correctly. (See "Power system checkout" on the computer. 5. Battery pack e. Optical disk or diskette in loop mode at the time of causes that have no more errors exist. System board b. FRU replacement should be due to a variety of the failure is not operating, follow ...nothing to the docking station or the port replicator c. Run the diagnostic test for damage. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual If no error is detected, replace the FRU shown by the computer. Verify that the power supply being used at least 10 times. 2. If...
...simply is operating correctly. (See "Power system checkout" on the computer. 5. Battery pack e. Optical disk or diskette in loop mode at the time of causes that have no more errors exist. System board b. FRU replacement should be due to a variety of the failure is not operating, follow ...nothing to the docking station or the port replicator c. Run the diagnostic test for damage. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual If no error is detected, replace the FRU shown by the computer. Verify that the power supply being used at least 10 times. 2. If...
Hardware Maintenance Manual
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... the no sound is attached to the ThinkPad computer, detach it. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. ThinkPad T500 and W500 53 Table 9. Diagnostics --> ...operating system. Using cursor keys, select HDD diagnostic program. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Make sure the modem is displayed at the...the ExpressCard slot. 2. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is heard this test again. Replace the modem jack and the modem card...
... the no sound is attached to the ThinkPad computer, detach it. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. ThinkPad T500 and W500 53 Table 9. Diagnostics --> ...operating system. Using cursor keys, select HDD diagnostic program. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Make sure the modem is displayed at the...the ExpressCard slot. 2. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is heard this test again. Replace the modem jack and the modem card...
Hardware Maintenance Manual
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... follow any notes that all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. DANGER Before removing any FRUs that have made sure that pertain to replace a FRU, turn on the computer until you have been trained and ..., and can cause electrical short circuits. When turning a screw to replacement. Attention: After replacing a FRU, do not turn it in the direction as given by using an electrostatic discharge (ESD) strap (P/N 6405959). 62 ThinkPad T500 and W500 Hardware Maintenance Manual Before touching it in the direction as...
... follow any notes that all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. DANGER Before removing any FRUs that have made sure that pertain to replace a FRU, turn on the computer until you have been trained and ..., and can cause electrical short circuits. When turning a screw to replacement. Attention: After replacing a FRU, do not turn it in the direction as given by using an electrostatic discharge (ESD) strap (P/N 6405959). 62 ThinkPad T500 and W500 Hardware Maintenance Manual Before touching it in the direction as...
Hardware Maintenance Manual
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If the fingerprint reader has any defects, you can replace it by the procedures given in this FRU in order: v "1010 Battery pack" on page 63 Note: In models with or without a fingerprint reader. Table 14. Removal steps of palm rest 1 1 1 1 Step 1 Icon Screw (quantity) M2 × 14 mm, wafer-head, nylon-coated (4) Color Black Torque 0.189 Nm (1.85 kgfcm) 2 ThinkPad T500 and W500 67 1040 Palm rest or palm rest with fingerprint reader For access, remove this section, which are the same for a palm rest with the fingerprint reader, the sensor is attached to the palm rest FRU.
If the fingerprint reader has any defects, you can replace it by the procedures given in this FRU in order: v "1010 Battery pack" on page 63 Note: In models with or without a fingerprint reader. Table 14. Removal steps of palm rest 1 1 1 1 Step 1 Icon Screw (quantity) M2 × 14 mm, wafer-head, nylon-coated (4) Color Black Torque 0.189 Nm (1.85 kgfcm) 2 ThinkPad T500 and W500 67 1040 Palm rest or palm rest with fingerprint reader For access, remove this section, which are the same for a palm rest with the fingerprint reader, the sensor is attached to the palm rest FRU.
Hardware Maintenance Manual
Page 117
2030 Inverter card or LED control card For access, remove these FRUs in this figure: ThinkPad T500 and W500 109 Removal steps of inverter card or LED control card 1 2 3 1 4 Step 1 Screw (quantity) Color M2 × 2.8 mm, wafer-head, nylon-coated (2) Silver Torque 0.189 Nm (1.85 kgfcm) Cable routing: When replacing the inverter card, route the connector cable as in order: v "1010 Battery pack" on page 63 v "2010 LCD front bezel (LCD cover kit)" on page 106 Table 36.
2030 Inverter card or LED control card For access, remove these FRUs in this figure: ThinkPad T500 and W500 109 Removal steps of inverter card or LED control card 1 2 3 1 4 Step 1 Screw (quantity) Color M2 × 2.8 mm, wafer-head, nylon-coated (2) Silver Torque 0.189 Nm (1.85 kgfcm) Cable routing: When replacing the inverter card, route the connector cable as in order: v "1010 Battery pack" on page 63 v "2010 LCD front bezel (LCD cover kit)" on page 106 Table 36.
Hardware Maintenance Manual
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Removal steps of integrated camera 2 1 2 Step 1 Screw (quantity) Color M2 × 3.5 mm, wafer-head, nylon-coated (2) Black Torque 0.189 Nm (1.85 kgfcm) Cable routing: When replacing the inverter card, route the connector cable as in order: v "1010 Battery pack" on page 63 v "2010 LCD front bezel (LCD cover kit)" on page 106 Table 37. 2040 Integrated camera For access, remove these FRUs in this figure: 3 110 ThinkPad T500 and W500 Hardware Maintenance Manual
Removal steps of integrated camera 2 1 2 Step 1 Screw (quantity) Color M2 × 3.5 mm, wafer-head, nylon-coated (2) Black Torque 0.189 Nm (1.85 kgfcm) Cable routing: When replacing the inverter card, route the connector cable as in order: v "1010 Battery pack" on page 63 v "2010 LCD front bezel (LCD cover kit)" on page 106 Table 37. 2040 Integrated camera For access, remove these FRUs in this figure: 3 110 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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...contains following types of CRUs: Self-service CRUs These CRUs unplug or are held by no more than two screws. v A CRU (customer replaceable unit) is identified by an access panel that the part is an example of a country designator) should be used for all types or models... of a unique configuration) should be used for all of CRUs include an AC adapter, a power cord, a battery, and a hard disk drive. v A RoHS compliant FRU is not a RoHS compliant FRU. ThinkPad T500 and W500 121 v FRU with OP are concealed by a single asterisk (*) or two asterisks (**) in the RoHS...
...contains following types of CRUs: Self-service CRUs These CRUs unplug or are held by no more than two screws. v A CRU (customer replaceable unit) is identified by an access panel that the part is an example of a country designator) should be used for all types or models... of a unique configuration) should be used for all of CRUs include an AC adapter, a power cord, a battery, and a hard disk drive. v A RoHS compliant FRU is not a RoHS compliant FRU. ThinkPad T500 and W500 121 v FRU with OP are concealed by a single asterisk (*) or two asterisks (**) in the RoHS...
Service Guide
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...Directive conformance statement 75 iii Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where ... . . . . 7 Cleaning the cover of warranty service 64 Appendix B. Contents Read this first v Chapter 1. Solving computer problems... state drive (SSD) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Finding information . . . . . 1 This guide and other ...Help . . . 3 Chapter 2. Upgrading and replacing devices 39 Replacing the battery 39 Upgrading the hard disk drive or solid state drive 41...
...Directive conformance statement 75 iii Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where ... . . . . 7 Cleaning the cover of warranty service 64 Appendix B. Contents Read this first v Chapter 1. Solving computer problems... state drive (SSD) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Finding information . . . . . 1 This guide and other ...Help . . . 3 Chapter 2. Upgrading and replacing devices 39 Replacing the battery 39 Upgrading the hard disk drive or solid state drive 41...
Service Guide
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...Windows. Press F10 and then Enter to enter the BIOS Setup Utility. Press F1 to restart the system. 0185: Bad startup sequence settings. Connect the AC adapter to continue. Confirm the operation and try again. Confirm the supervisor password and try again. Press to the computer and charge the battery, or replace the battery...retry count exceeded. Otherwise, press modem devices are Esc to restart the system. 0190: Critical low-battery error The computer turned off because the battery is not correct. of the Modem Daughter Cards. Press F10 and then Enter to ignore the ...
...Windows. Press F10 and then Enter to enter the BIOS Setup Utility. Press F1 to restart the system. 0185: Bad startup sequence settings. Connect the AC adapter to continue. Confirm the operation and try again. Confirm the supervisor password and try again. Press to the computer and charge the battery, or replace the battery...retry count exceeded. Otherwise, press modem devices are Esc to restart the system. 0190: Critical low-battery error The computer turned off because the battery is not correct. of the Modem Daughter Cards. Press F10 and then Enter to ignore the ...
Service Guide
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... keyboard serviced. Then test the memory with error PC-Doctor. Otherwise press Esc to verify the configuration. Turn on the computer first; Replace the battery and run the BIOS Setup Utility to ignore the warning message. Make sure that the HDD or SSD is attached firmly. v If ...the computer stops during the test, have the computer serviced. 16 ThinkPad® T500 and W500 Service and Troubleshooting Guide Then test the memory with PC-Doctor...
... keyboard serviced. Then test the memory with error PC-Doctor. Otherwise press Esc to verify the configuration. Turn on the computer first; Replace the battery and run the BIOS Setup Utility to ignore the warning message. Make sure that the HDD or SSD is attached firmly. v If ...the computer stops during the test, have the computer serviced. 16 ThinkPad® T500 and W500 Service and Troubleshooting Guide Then test the memory with PC-Doctor...
Service Guide
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...AC adapter to apply a presentation scheme, press Fn+F7 at least three times in three seconds. 3. v Replace the battery with a fully charged one. Chapter 3. Make sure that: v The battery is within the acceptable range. Solution: 1. Note: If you take action to return from sleep (standby) mode.... Solution: 1. Solving computer problems 25 v The operating temperature is charged. See "Specifications" on self-test (POST). Solution: The battery power is displayed, and the computer immediately turns off while the computer was in the following : v Turn on the external monitor to...
...AC adapter to apply a presentation scheme, press Fn+F7 at least three times in three seconds. 3. v Replace the battery with a fully charged one. Chapter 3. Make sure that: v The battery is within the acceptable range. Solution: 1. Note: If you take action to return from sleep (standby) mode.... Solution: 1. Solving computer problems 25 v The operating temperature is charged. See "Specifications" on self-test (POST). Solution: The battery power is displayed, and the computer immediately turns off while the computer was in the following : v Turn on the external monitor to...
Service Guide
Page 47
Turn off the computer, or enter hibernation mode. Upgrading and replacing devices Replacing the battery Important: Read Safety and Warranty Guide before replacing the battery. Then, remove the battery 2 . 1 2 © Copyright Lenovo 2008 39 To replace the battery, do the following: 1. Unlock the battery latch by sliding it to the left 1 . Then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Chapter 5.
Turn off the computer, or enter hibernation mode. Upgrading and replacing devices Replacing the battery Important: Read Safety and Warranty Guide before replacing the battery. Then, remove the battery 2 . 1 2 © Copyright Lenovo 2008 39 To replace the battery, do the following: 1. Unlock the battery latch by sliding it to the left 1 . Then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Chapter 5.
Service Guide
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To replace the HDD, do the following: 1. Remove the battery. 4. Turn off the computer; Remove the screw that secures the slot cover. 5. Remove the slot cover. 42 ThinkPad® T500 and W500 Service and Troubleshooting Guide then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3.
To replace the HDD, do the following: 1. Remove the battery. 4. Turn off the computer; Remove the screw that secures the slot cover. 5. Remove the slot cover. 42 ThinkPad® T500 and W500 Service and Troubleshooting Guide then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3.
Service Guide
Page 91
... 30 Access Help 1, 11, 15 additional information for Access Help 3 B battery replacing 39 troubleshooting 30 BIOS Setup Utility 12 initializing 36 C carrying the computer 6 cleaning computer cover 8 computer display 8 keyboard 8 computer display cleaning 8 computer screen troubleshooting 27 CRU (customer replaceable units) 67 Customer Replaceable Unit (CRU) 67 customer support center 55 worldwide telephone list...
... 30 Access Help 1, 11, 15 additional information for Access Help 3 B battery replacing 39 troubleshooting 30 BIOS Setup Utility 12 initializing 36 C carrying the computer 6 cleaning computer cover 8 computer display 8 keyboard 8 computer display cleaning 8 computer screen troubleshooting 27 CRU (customer replaceable units) 67 Customer Replaceable Unit (CRU) 67 customer support center 55 worldwide telephone list...