Administrator Guide 1
Page 15
... switch to set up an administrator password. When Active Directory authentication is surrounded by entering the domain credentials of a person in Control Panel. TIP: If you first start a new HP ThinPro-based thin client, a setup program runs automatically. For more information on page 41. HPDM provides a greater variety of management options than HP Smart Client Services. Choosing a remote management service Regardless of the OS configuration, there are two different remote management services...
... switch to set up an administrator password. When Active Directory authentication is surrounded by entering the domain credentials of a person in Control Panel. TIP: If you first start a new HP ThinPro-based thin client, a setup program runs automatically. For more information on page 41. HPDM provides a greater variety of management options than HP Smart Client Services. Choosing a remote management service Regardless of the OS configuration, there are two different remote management services...
Administrator Guide 1
Page 20
...; The desktop theme is set to that connection type's default theme. ● The USB redirection protocol in kiosk mode, to minimize the connection and return to a logout, disconnect, or network failure, it reconnects automatically as soon as it can be restored. The easiest way to configure a thin client for kiosk mode is to switch it to Smart Zero (see Customization Center on startup using predefined user credentials. If...
...; The desktop theme is set to that connection type's default theme. ● The USB redirection protocol in kiosk mode, to minimize the connection and return to a logout, disconnect, or network failure, it reconnects automatically as soon as it can be restored. The easiest way to configure a thin client for kiosk mode is to switch it to Smart Zero (see Customization Center on startup using predefined user credentials. If...
Administrator Guide 1
Page 31
... replay of the server GPU to make sure that is available, it was maximized on that integrates with automatic audio syncing. Display preferences and monitor resolutions can be used . NOTE: Remote Desktop Virtualization Host (RDVH) sessions with graphics card support might only support certain resolutions and counts of 1080p videos with Windows Media Player on the remote host and streams the encoded media to enable it on page...
... replay of the server GPU to make sure that is available, it was maximized on that integrates with automatic audio syncing. Display preferences and monitor resolutions can be used . NOTE: Remote Desktop Virtualization Host (RDVH) sessions with graphics card support might only support certain resolutions and counts of 1080p videos with Windows Media Player on the remote host and streams the encoded media to enable it on page...
Administrator Guide 1
Page 40
... unlock the credentials and access the VMware Horizon View Manager server, type the appropriate PIN for details on configuring the server to support smart card login. Please see the VMware Horizon View documentation for the server. Under the Connection menu, select Settings. 3. NOTE: Use VMware Horizon View Manager to set which protocol should be passed to the remote host using x86 units connected to a back-end server running VMware Horizon View...
... unlock the credentials and access the VMware Horizon View Manager server, type the appropriate PIN for details on configuring the server to support smart card login. Please see the VMware Horizon View documentation for the server. Under the Connection menu, select Settings. 3. NOTE: Use VMware Horizon View Manager to set which protocol should be passed to the remote host using x86 units connected to a back-end server running VMware Horizon View...
Administrator Guide 1
Page 53
...) for use by users are accessible in the Applications list. 7 Control Panel Control Panel lets you combine thin clients to create additional screen real estate. In user mode, only Control Panel items that are enabled by the keyboard. TIP: To specify which Control Panel items end users have access to http://sourceforge.net/apps/mediawiki/scim/index.php? Peripherals Menu option Client Aggregation Display Preferences Keyboard Layout Sound Mouse Printers Touch Screen USB Manager SCIM Input Method Setup Description Lets...
...) for use by users are accessible in the Applications list. 7 Control Panel Control Panel lets you combine thin clients to create additional screen real estate. In user mode, only Control Panel items that are enabled by the keyboard. TIP: To specify which Control Panel items end users have access to http://sourceforge.net/apps/mediawiki/scim/index.php? Peripherals Menu option Client Aggregation Display Preferences Keyboard Layout Sound Mouse Printers Touch Screen USB Manager SCIM Input Method Setup Description Lets...
Administrator Guide 1
Page 64
... information. Enable USB Update Enables updates to configure the taskbar. Lets you make a copy of the options available on the Desktop page. Use the Taskbar page to be installed from a USB flash drive. For more information, see HP Smart Client Services on page 62. Lets you restore the thin client to remotely control the thin client. For more information, see Component Manager on page 53. If you have configured a single connection, that...
... information. Enable USB Update Enables updates to configure the taskbar. Lets you make a copy of the options available on the Desktop page. Use the Taskbar page to be installed from a USB flash drive. For more information, see HP Smart Client Services on page 62. Lets you restore the thin client to remotely control the thin client. For more information, see Component Manager on page 53. If you have configured a single connection, that...
Administrator Guide 1
Page 76
... system startup, Automatic Update attempts to update specific thin clients. To complete the setup, select OK. NOTE: To use DHCP tagging, see Troubleshooting on HP Smart Client Services, which works with IIS to automatically push updates to update specific thin clients; Otherwise, HP recommends the broadcast update method. DHCP tagging is on a Windows 2008 R2 Server. A broadcast update relies on page 71. Field Name Data Type Code Description Entry Enter auto-update...
... system startup, Automatic Update attempts to update specific thin clients. To complete the setup, select OK. NOTE: To use DHCP tagging, see Troubleshooting on HP Smart Client Services, which works with IIS to automatically push updates to update specific thin clients; Otherwise, HP recommends the broadcast update method. DHCP tagging is on a Windows 2008 R2 Server. A broadcast update relies on page 71. Field Name Data Type Code Description Entry Enter auto-update...
Administrator Guide 1
Page 101
... not appear if no smart card is detected, even if this option is hidden. If set to 0, the field is enabled. Turning off desktop composition can improve performance on low-bandwidth connections. Generally, this setting is used for kiosk-style applications where a generic password is allowed if supported by the server. Turning off -screen bitmaps are disabled, which can prevent some user feedback such as translucent...
... not appear if no smart card is detected, even if this option is hidden. If set to 0, the field is enabled. Turning off desktop composition can improve performance on low-bandwidth connections. Generally, this setting is used for kiosk-style applications where a generic password is allowed if supported by the server. Turning off -screen bitmaps are disabled, which can prevent some user feedback such as translucent...
Administrator Guide 1
Page 136
... mapped serial ports. This setting directly maps to the Citrix .ini file setting PopupOnExit. If set to 0, the monitor is not used to the following directory: /tmp/debug/citrix// 124 Appendix D Registry keys root/ConnectionType/xen/general/ keyPassthroughEscapeShift Sets the keyboard key combination for disabling the transparent keyboard mode. If set to Server online status, both the local network link status and server connectivity are redirected as configured in USB Manager. If set...
... mapped serial ports. This setting directly maps to the Citrix .ini file setting PopupOnExit. If set to 0, the monitor is not used to the following directory: /tmp/debug/citrix// 124 Appendix D Registry keys root/ConnectionType/xen/general/ keyPassthroughEscapeShift Sets the keyboard key combination for disabling the transparent keyboard mode. If set to Server online status, both the local network link status and server connectivity are redirected as configured in USB Manager. If set...
Administrator Guide 1
Page 159
... system startup. root/auto-update/gui/auto-update/ServerURL Controls the state of the update server used when ManualUpdate is visible in the UI and the user can interact with it . root/auto-update/ScheduledScan/StartTime Sets the start time of time to 1, the DHCP tag, DNS alias, and broadcast update methods for DNS alias mode on the server hosting HP Smart Client Services. auto-update Registry key...
... system startup. root/auto-update/gui/auto-update/ServerURL Controls the state of the update server used when ManualUpdate is visible in the UI and the user can interact with it . root/auto-update/ScheduledScan/StartTime Sets the start time of time to 1, the DHCP tag, DNS alias, and broadcast update methods for DNS alias mode on the server hosting HP Smart Client Services. auto-update Registry key...
Administrator Guide 1
Page 176
... 52 I image updates 1 imaging. See HP ThinState Touch Screen 41 utilities, hiding 46 VNC Shadow 58 Wireless Statistics 53 X Terminal 59 custom connections 34 D date and time settings 45 device redirection RDP 20 VMware Horizon View 27 DHCP options 60 display preferences 44 display profiles 44 F factory reset 52 finding more information 1 G getting started 1 GUI Connection Manager (ThinPro only) 6 desktop 4 overview 4 taskbar 5 H HP Device Manager. Index A Active Directory 52 add-ons 1 administrator mode 3 audio redirection...
... 52 I image updates 1 imaging. See HP ThinState Touch Screen 41 utilities, hiding 46 VNC Shadow 58 Wireless Statistics 53 X Terminal 59 custom connections 34 D date and time settings 45 device redirection RDP 20 VMware Horizon View 27 DHCP options 60 display preferences 44 display profiles 44 F factory reset 52 finding more information 1 G getting started 1 GUI Connection Manager (ThinPro only) 6 desktop 4 overview 4 taskbar 5 H HP Device Manager. Index A Active Directory 52 add-ons 1 administrator mode 3 audio redirection...
Administrator Guide 8
Page 32
... the remote session, the window will only cover the monitor it will be shown when the connection is enabled by default. The RDP client negotiates with graphics card support might only support certain resolutions and counts of performance. TIP: Select the (i) icon next to enable it delivers the best possible experience based on content type, CPU and network bandwidth availability, and rendering speed. With this option for...
... the remote session, the window will only cover the monitor it will be shown when the connection is enabled by default. The RDP client negotiates with graphics card support might only support certain resolutions and counts of performance. TIP: Select the (i) icon next to enable it delivers the best possible experience based on content type, CPU and network bandwidth availability, and rendering speed. With this option for...
Administrator Guide 8
Page 102
... default password to supply to 2, the value is selected based on the thin client performance. If set to 1, desktop composition (such as configured in USB Manager. If set to 1, font smoothing is allowed if supported by the server. If set to 2, the value is disabled, which can improve performance on low-bandwidth RDP connections. If set to 2, the value is allowed if supported by the server and enabled...
... default password to supply to 2, the value is selected based on the thin client performance. If set to 1, desktop composition (such as configured in USB Manager. If set to 1, font smoothing is allowed if supported by the server. If set to 2, the value is disabled, which can improve performance on low-bandwidth RDP connections. If set to 2, the value is allowed if supported by the server and enabled...
Administrator Guide 8
Page 139
.../ keyPassthroughEscapeShift Sets the keyboard key combination for disabling the transparent keyboard mode. root/ConnectionType/xen/general/ lastComPortNum Sets the number of the left monitor to use for XenDesktop connections. root/ConnectionType/xen/general/leftMonitor Sets the screen area of mapped serial ports. root/ConnectionType/xen/general/ mouseClickFeedback Controls mouse latency reduction. root/ConnectionType/xen/general/noInfoBox If set to show the virtual desktop. The value Use Browser settings is only supported if...
.../ keyPassthroughEscapeShift Sets the keyboard key combination for disabling the transparent keyboard mode. root/ConnectionType/xen/general/ lastComPortNum Sets the number of the left monitor to use for XenDesktop connections. root/ConnectionType/xen/general/leftMonitor Sets the screen area of mapped serial ports. root/ConnectionType/xen/general/ mouseClickFeedback Controls mouse latency reduction. root/ConnectionType/xen/general/noInfoBox If set to show the virtual desktop. The value Use Browser settings is only supported if...
Administrator Guide 8
Page 183
... VMware Horizon View 28 DHCP options 48 display preferences 58 display profiles 58 E Easy Update 52 F factory reset 43 finding more information 1 G getting started 1 GUI Connection Manager (ThinPro only) 7 desktop 4 overview 4 taskbar 5 H HP Device Manager. See TeemTalk HP True Graphics 36 HP Velocity 47 HPDM Agent 52 I image updates 1 imaging. See Profile Editor supported operating systems 62 See also remote management service HP TeemTalk. Index A Active Directory 52 add-ons 1 administrator mode 3 audio redirection RDP 22 VMware Horizon...
... VMware Horizon View 28 DHCP options 48 display preferences 58 display profiles 58 E Easy Update 52 F factory reset 43 finding more information 1 G getting started 1 GUI Connection Manager (ThinPro only) 7 desktop 4 overview 4 taskbar 5 H HP Device Manager. See TeemTalk HP True Graphics 36 HP Velocity 47 HPDM Agent 52 I image updates 1 imaging. See Profile Editor supported operating systems 62 See also remote management service HP TeemTalk. Index A Active Directory 52 add-ons 1 administrator mode 3 audio redirection RDP 22 VMware Horizon...
User Guide
Page 28
... option to enter Computer (F10) Setup. This delay is Power off /on the hardware configuration. Default is disabled. ● Integrated Graphics (Auto/Force)-Use this feature will not be able to use by the BIOS and operating system. only needed for specific Computer Setup options may vary depending on ). Default is enabled. ● PCI VGA Palette Snooping, which the computer gets its boot files when remotely awakened. Default is None. ● Remote Wakeup Boot Source (Local Hard Drive/Remote Server...
... option to enter Computer (F10) Setup. This delay is Power off /on the hardware configuration. Default is disabled. ● Integrated Graphics (Auto/Force)-Use this feature will not be able to use by the BIOS and operating system. only needed for specific Computer Setup options may vary depending on ). Default is enabled. ● PCI VGA Palette Snooping, which the computer gets its boot files when remotely awakened. Default is None. ● Remote Wakeup Boot Source (Local Hard Drive/Remote Server...
User Guide
Page 31
... can take new measurements. Linux BIOS flashing All BIOS flashing under the Microsoft Windows environment. This command requires that use the Startup Menu / Utility submenu to the root of the system's security module. Copy the binary (.bin) file in the DOS Flash folder to flash the BIOS manually after performing a BIOS update in the BIOS. ● hptc-bios-flash -h Displays a list of the hard drive and any USB media sources for changing the BIOS firmware stored on HP Device Manager File...
... can take new measurements. Linux BIOS flashing All BIOS flashing under the Microsoft Windows environment. This command requires that use the Startup Menu / Utility submenu to the root of the system's security module. Copy the binary (.bin) file in the DOS Flash folder to flash the BIOS manually after performing a BIOS update in the BIOS. ● hptc-bios-flash -h Displays a list of the hard drive and any USB media sources for changing the BIOS firmware stored on HP Device Manager File...
User Guide
Page 33
.... 4. Initializes USB devices to AC power, and then turn on diagnostic tests". 7. Remove the password jumper from the power outlet. 2. The following functions: 1. Initializes CPU and memory controller. 2. For more information, see "Power-on the computer. 6. Remove the side access panel and the metal side cover. 3. Connect the computer to a known state. 6. If a diagnostic test fails during hardware initialization the unit simply stops. Table 2-1 Power-on diagnostic test Test Description Boot Block Checksum DRAM Serial Port Timer Tests boot block code for...
.... 4. Initializes USB devices to AC power, and then turn on diagnostic tests". 7. Remove the password jumper from the power outlet. 2. The following functions: 1. Initializes CPU and memory controller. 2. For more information, see "Power-on the computer. 6. Remove the side access panel and the metal side cover. 3. Connect the computer to a known state. 6. If a diagnostic test fails during hardware initialization the unit simply stops. Table 2-1 Power-on diagnostic test Test Description Boot Block Checksum DRAM Serial Port Timer Tests boot block code for...
User Guide
Page 35
... testing it. This indicates a configuration issue. - Verify that the network is operating and the network cable is good by exchanging the power cable to the unit with the server by connecting it . 4. Verify that the power supply is working . If network LEDs still do not light, run the IP configuration procedure. 6. Re-image the thin client unit and turn on . (The network LEDs are securely plugged into the thin client unit: Power connector, keyboard, mouse, network RJ-45 connector, display...
... testing it. This indicates a configuration issue. - Verify that the network is operating and the network cable is good by exchanging the power cable to the unit with the server by connecting it . 4. Verify that the power supply is working . If network LEDs still do not light, run the IP configuration procedure. 6. Re-image the thin client unit and turn on . (The network LEDs are securely plugged into the thin client unit: Power connector, keyboard, mouse, network RJ-45 connector, display...
User Guide
Page 36
... disk or disk error. If you are running in this model the boot priority sequence is not present. The message on the screen. Diskless (no-flash) unit troubleshooting This section is only for the bad system board. Because there is no network connection. Contact the Call Center for the bad system board. This may be caused by a bad cable, the server is down, or a bad system board. Replace...
... disk or disk error. If you are running in this model the boot priority sequence is not present. The message on the screen. Diskless (no-flash) unit troubleshooting This section is only for the bad system board. Because there is no network connection. Contact the Call Center for the bad system board. This may be caused by a bad cable, the server is down, or a bad system board. Replace...
